I've been following the mobile data connectivity issue that some users are experiencing (where data connection drops randomly, apparently coinciding with a lot of switching between 3G/H/H+).
Initially, people suggested disabling 'fast dormancy' using *#*#9900#*#*, however, this did not work for many, including myself.
In this post http://forum.xda-developers.com/showpost.php?p=15250511&postcount=6, there appears to be a solution, albeit a workaround.
I have started this thread, as there are so many separate threads about this issue, and only the Telstra Australia thread had this answer (as far as I've read). I have copied the post (a repost from whirlpool) by dusty_nz below. Basically, the problem is serious, the guys from Samsung have insisted this will be fixed in KE9, but there is a workaround in the mean time (disabling H+ and H, or just disabling H+ using *#301279#). This may seem drastic to speed freaks, but 3G connection alone should still give you 1.5 Mb up/down if you can put up with that. This has worked for me, no more data stalling, no more server errors etc. etc. I hope H/H+ will be fixed in future firmware.
Here is the post:
dusty_nz said:
Found this on
http://forums.whirlpool.net.au/archive/1714413
****************** FIXED ******************
After contacting Samsung for an insane period of time (ended up on an international call to England i think... or now that i think about it could have just been some English guy in Aus lol) I have got an official explanation and confirmation that this issue is being looked into for KE8 (but it appears that KE8 has been launched in India already so it might be KE9).
*disclaimer*
I am no expert on mobile technology this in-depth however the (probably very) dumbed down version the Samsung guy told me was this;
*end disclaimer*
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
Click to expand...
Click to collapse
this works! thanks!
Cheers!
Just tried this and I got 1800kbps on 3g!!
Hmm, i played around with those codes. If i choose to drop H+ and H, stays on 3G, but speed is crappy for me. So i want to drop only H+, but when i do that phone stays only on 3G too, not attempting to connect to H. Am i doing something wrong ?
Sp1tfire said:
Hmm, i played around with those codes. If i choose to drop H+ and H, stays on 3G, but speed is crappy for me. So i want to drop only H+, but when i do that phone stays only on 3G too, not attempting to connect to H. Am i doing something wrong ?
Click to expand...
Click to collapse
*#301279#
Option [1] Release R99(HSPA OFF) - This should turn H+ and H off
Option [2] Release 5(HSDPA ONLY) - This should turn just H+ off (what you want)
Option [3] Release 6(HSDPA/HSUPA) - This should turn H+ and H on
To test this, you might want to make sure you are in an area that can pick up 3G, H and H+.
One week on since I selected Option [1] and I have not had any data stalling issues, before I was having data dropping every few minutes whilst browsing.
I tried Option [2] and still had the stalling issue.
Good luck.
tomelsmith said:
*#301279#
Option [1] Release R99(HSPA OFF) - This should turn H+ and H off
Option [2] Release 5(HSDPA ONLY) - This should turn just H+ off (what you want)
Option [3] Release 6(HSDPA/HSUPA) - This should turn H+ and H on
To test this, you might want to make sure you are in an area that can pick up 3G, H and H+.
One week on since I selected Option [1] and I have not had any data stalling issues, before I was having data dropping every few minutes whilst browsing.
I tried Option [2] and still had the stalling issue.
Good luck.
Click to expand...
Click to collapse
I hardly ever get H+, which is why i want to turn it off, thing is if i choose option 2, i only get 3G, while with option 3 i get 3G and H (probably H+ too if i were in the right place). Option 1 works fine, doesn't seem to stall, but 3G speed is crap in my network, that's why i wanted option 2.
Tried all three settings and I am getting about the same speeds with all three settings, 3600-4200 down and 1550-1620 up. So will try setting 1 to see if my connection carries on dropping out.
Thanks
Wat is the code for miui
Sent from my GT-I9100 using XDA Premium App
I actually tried this before on a few different radios and it didn't really work. The real problem I have is when I get in an elevator for a minute and get out shortly. It's not long enough in the elevator for the phone to say "No Signal" but it's still long enough for the data connection to hang and never bother hooking back up when I get off the elevator.
I'll try again though... will report back.
same here .... i tried the three options but problem persist
I have tried the codes above, including disabling dormancy but my internet still will not connect to the internet. Please help.
I'm with Optus (TPG) and I never really see H. It's either 3G, or H+.
I tried disabling H+ (option 2), and like the other guy now I only see 3G.
My Speedtest with only 3G was:
Down - 228.2kB/s
With H+ enabled (option 3), my Speedtest was:
Down - 482kB/s (but it's been as high as 1103.9kB/s in previous tests.
For now I'll just keep it as it is and put up with the occasional freezes. Hopefully it's fixed soon in a firmware release.
i cant seem to get the codes working.. after i dial *#301279# nothing happens, no menu nothing. tried on my wife's galaxy s 2 same thing.. is there an app to disable HSDPA?
\\Issue solved
Is this issue mainly due to the carrier?
I did not have this problem b4. Now I found that my phone might suffer from this.
Tried to disable the H+ or H & H+ at the same time, it seems the issue is still there.
I am on Vodafone Australia network. And I just raised this similar topic on Whirlpool, if you guys would like to discuss this network problem on an OZ forum, plz refer to the below
http://forums.whirlpool.net.au/forum-replies.cfm?t=1744684
Cheers
Updating to XXXKG2 fixed 90% of my problems, on vodafone au.
Sent from my GT-I9100 using XDA App
MealsOnWheels said:
Updating to XXXKG2 fixed 90% of my problems, on vodafone au.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
For me it's still the same, coming from KF2 to KG2. Will try KG3.
Any one with new modem firmware that 100% fixed the 3G drop/stuck connection(only see upload sign lit) bug? I am running KG1 modem(stock rom no root) and still experiencing this issue on ATT in Bloomington, Indiana USA.
I also realized S2 uses Infineon modem chip which is the same supplier for the iPhone3G that had the 3G slow down, drop call issue..
Could this issue be the chip at the end?? Why would Samsung taking forever to fix this critical flaw on I9100??
I'm on 3 UK. Had the cutout on KG1 and KG2. But it's definitely gone away in KG3.
I'm on Airtel India on KG3 and I still have the data stalling issue.
Seems to me like this issue surfaces more when I'm at home on wifi and then step out to data.
Trying out these service codes now to see if it helps to turn off high speed data.
It would make sense for Samsung to include these settings in the rom itself even for those without issues but want to save battery.
Sent from my GT-I9100 using Tapatalk
Please help:
I'm on CM9 19 6 nightly. Using Semaphore kernel without any modifications to the scripts.
The problem: My signal keeps on going out at regular intervals.
I've used XXJVU, DDJV5, XXJVT, KF1(Nexus modem for ICS) and various more. I stay on the modems for a week and then change to another one. The latest one is DDJV5 which I have been using since the past 2 weeks.
Tried all of the modems I could lay my hands on. Nothing works.
But the moment I come to work, the signal keeps fluctuating over the day. Sometimes it would be out for 10-15 minutes. When it's back, it would get back to giving -65 .. -71 dBm. It would stay like that for a few minutes and then it would be gone again for another 10-15 minutes or so.
It has turned into an OCD where I keep checking my signal.
This does not happen when I'm back home and then I'm back to getting good signal.
Yes, this looks to you like a locational issue. I thought so too. BUT, how did I get so good signal till a week back at work?
Question: What could have made this mess to my signal reception? How can I solve this?
No, all my syncs are OFF. I keep my 3G turned off and only use it once an hour or so for a few minutes. I don't use any signal consuming apps.
Also, sometimes the 3G would work even without the signal.
Another thing, sometimes there's a (x) sign at the signal bar thing and sometimes there is no (x) without bars.
As a cure for the OCD, I've taken an off from work today just to get some rest from checking my signal every now and then. And maybe find a solution.
I'm on Vodafone India.
Indians, I am on Vodafone India in Pune, Hinjewadi Information Technology park. Maybe Pune guys can help me out too?
maybe the phone changes the network mode.. 2g 3g or i dont know , try to put in in 2g only mode , or gsm only mode.
When the signal bar shows with a "x" it means the network is not available...go to settings and change the Network mode to "GSM Only". It will solve the fluctuating issue but network speed will be limited to 2G only.
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
Thanks, let me try it out.
Where is the network changing option to GSM only in ICS?
Okay, I guess it's the 2G mode.
DD-Ripper said:
When the signal bar shows with a "x" it means the network is not available...go to settings and change the Network mode to "GSM Only". It will solve the fluctuating issue but network speed will be limited to 2G only.
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
Click to expand...
Click to collapse
Is going to 2G mode my ONLY option?
How can I fix this and get back to using 3G?
Update:
Changing to 2G mode fixed the problem. BUT...
I have a few questions now:
I want to use 3G but at the same time I don't want the signal to fluctuate between 2G and 3G—want to get constant 3G connectivity without signal fluctuations. Is there any way I can fix that?
I remember reading somewhere that going to recovery and changing permission helps this.
Anyone knows how to change the permissions so the signal fluctuations stop?
I have done a lot of reading on XDA but I haven't noticed an issue like this.
CM9 guys, anything please...
TVwithParents said:
Update:
Changing to 2G mode fixed the problem. BUT...
I have a few questions now:
I want to use 3G but at the same time I don't want the signal to fluctuate between 2G and 3G—want to get constant 3G connectivity without signal fluctuations. Is there any way I can fix that?
I remember reading somewhere that going to recovery and changing permission helps this.
Anyone knows how to change the permissions so the signal fluctuations stop?
I have done a lot of reading on XDA but I haven't noticed an issue like this.
CM9 guys, anything please...
Click to expand...
Click to collapse
I have the same issue mate...using 2G is the only option to get signal without any problem.
The problem doesnot lies on your phone but the problem is with the operator. The area where you live hardly 3G signal reaches there (same problem with me).
You got two options to fix this issue:
1. Change your Network Operator
Or
2. Settle to another location where 3G signal is fully available
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
Both the options look impossible for me at the moment.
I will start living with the hope that the operator brings us some decent 3G signal here.
Thanks a lot anyways. It was helpful. Hope others facing the issue can learn from this thread. :good:
TVwithParents said:
Both the options look impossible for me at the moment.
I will start living with the hope that the operator brings us some decent 3G signal here.
Thanks a lot anyways. It was helpful. Hope others facing the issue can learn from this thread. :good:
Click to expand...
Click to collapse
Complain to your provider, very loud!
:gooditto the same problem occured to me on Vodafone (Chennai) tried all modems listed above nothing worked ...Used to lose signals all the time with 2g data on especially at my workplace intermittently for 3-4 months ever since I upgraded to ICS..Sometimes used to lose signal even if data was off..multiple reboots/restarts gave no solution ..issue persisted across all the 15+ roms i might have flashed over the past 6 months..
Finally fed up I ported the number to AIrtel..everything works like a charm on JV9 I must say now..can vouch it's a network issue at the location
I am getting constant 5 bars on the 2G network. 3G gives me 2 bars at max.
Asked Vodafone about the future of 3G in my location and they said "We are spreading, sir. We will keep you informed".
I've had this problem too when the phone was constantly switching between 2G and 3G/3.5G. Try adding "Toggle 2G/3G" to notification drawer, set the "Network modes" for it to 2G/3G Only or 2G/3G Only/3G+2G. Switching between modes can take 10-20 seconds, but you should be able to test if you can get good enough 3G only connectivity (in case it is just a network switching problem like for me).
If you want 3G only, Dial *#*#4636#*#* - Phone information - WCDMA only.
At work the 4g LTE signal for ATT is very poor in the building, but we have 4g repeaters for ATT to fix this issue. Unfortunately, phones are stubborn and like to stay on 4g LTE despite having 1 bar of signal vs full signal with 4g. I had this same issue on my iphone 5 but was able to easily force off LTE while i was at work and have a steady, reliable data connection. My Note 4 seems to have the same affinity to wanting to be on 1 bar of LTE, but I cannot figure out a way to toggle / force LTE off and just use 4g. Anyone have any ideas? Anyone know of an application I can use to resolve this issue?
Thanks
try settings...more networks...mobile networks....network mode....It should be in there..I have the sprint model so I don't know for sure...but that is where mine is....hope this helps
djboo4you said:
try settings...more networks...mobile networks....network mode....It should be in there..I have the sprint model so I don't know for sure...but that is where mine is....hope this helps
Click to expand...
Click to collapse
Unfortunately, there is no option for Network mode on the ATT version. I wonder if this has to do with voLTE....
I did find a backway to the network mode via *#*#4636#*#* but I am unsure of what I should be setting to "disable" lte while I'm in the building at work.
I think I've sorted this out now. If I change LTE/GSM AUTO to WCDMA preferred it seems to immediately switch and hold onto 4G. I do have to change it back. Maybe I will write something so I can quick toggle this since nothing on the app store seems to work.
hi,
If you are rooted ? You can use an xpose module called Intelli3G
I use it on my phone ,works 100% and switches smoothly/fast between eg 4G..3G automatic
eg if my data is of its on 3G as soon as i switch data on /wifi it changes to 4 G
For interest sake ,here is a link to market ,you can read desciption what it does ?
https://play.google.com/store/apps/details?id=com.voidvapps.intelli3g&hl=en
good luck