Good evening.
My home button will sometimes just stop working. Run stock or a custom ROM will will work then all of a sudden nothing for a few mins then it will start working again
What can i do.
Running stock OOS 3
This is a known hardware bug with the Oneplus Two, create an RMA with Oneplus if it's still under warranty and they will replace the faulty button for free.
Related
I've been getting very strange/unwanted touchscreen issues for a while now. It seems to happen randomly and for hours at a time. When I press the power button to wake the phone and turn the screen on, I can't even drag the unlock slider to unlock the phone. It takes numerous wake/sleep power button presses until I can get the screen to respond to my finger. Sometimes I'll be typing and it will go crazy and highlight buttons back and forth quickly, usually two or three letters almost always off to the left side of the screen. When this happens I am unable to get it to stop or register any other screen presses. I have to press the power button and then press it again to wake it and I'm stuck at the unlockable lock screen. Only after repeated attempts does it finally get through and the problem will go away for a while, only to come back later.
I have used the program 'Dotty' to track the touch points and I noticed that it will sometimes show a multicolored touch point off to the left of the screen and it will jump around, and it won't detect any other new touch points.
Soooo I think my screen touch sensor is messed up somehow. Does anyone else have this happen? Seems to have started when I flashed the kernel to get rid of the 30 fps cap. I have recently flashed Fresh 3.1.0.1 and still have this problem, different kernel with that rom correct? I'll try to get a video up sometime to show this in action...
Yes, I've been having the exact same issue. I even did a hard reset, with the assumption that it was an app. My plan was to add them back slowly until I got the issue, the problem was it happened as soon as the phone rebooted on the reflash. I have no idea what the issue is, but its very frustrating.
I'm running 2.2 stock...
Some people have reported touch screen problems with netarchy's kernel. There is usually a revision to correct this problem for people who are experiencing it. I suggest you carefully read over the OP in that thread and determine what kernel is right for you. There is usually a version specifically for Fresh users also.
MIGHT i ask what widgets are you running??
i talked about it before when running the pre-official ota rom.
it was my htc music widget (half sized one) i had running on the home screen.. caused lag like a mofo, couldnt swipe most of the time, capacitive buttons wouldnt react, pressing the app drawer button wouldnt respond till 5 seconds later...
AS A MATTER OF FACT.
im running fresh 3.1.0.1 + latest kernel + music widget on home screen.. LAAAGGG like before. removing it makes things snappier again.
YEP. Its happening again.
when i ran the STOCK Official rooted rom, with music widget on home screen didnt produce this lag and poor touch input, even with kernel it didnt produce this problem.
Mine is fine, no screen problems!!! stock rooted rom!!
I got my A7 and flashed the 4/17 rom right away, used it stock for a couple of days then installed dexters mod1.42 and for a day or two it worked fine. Then the menu key stopped working. sometimes it would work for an hour and then stop working again. I deleted the dexter mod, wiped cache and did factory reset when the key worked and everything was fine.
Then I did the bestialbub a7-gapps zipmod and everything worked great for 4-5 days then the same problem, no menu key. are there any known apps that may cause this problem? I am waiting for the menu key to work again so I can try again, are there any settings or other mods that will get me the market but leave me close to stock.
steamtv support just had me do a reset and flash latest firmware and that doesnt help much.
Please, I love the A7 when it's working and need some help.
Thanks,
Billy
Does this happen when the back of the device is hotter than warmer? I've had this happen often when the days are warmer and hotter. That's the reason why because the heat affects parts of the wiring. The other solution is to use Button Savior (an app on the market).
Ytain
The menu smart key comes and goes no matter the temp. It's not working now, sometimes it will work for a little while and then stop again. I can't wipe/reset without the memu key. I want to get it back to stock to see if it's a hardware problem then take it from there. Any suggestions anyone?
billy
same here (I thought, I'm the only one encounter this kind of problem). My Aunt gave me A7 as present. after 2 days, all the smart keys malfunctioned. it works fine for 10 min after that it wont work anymore. I've installed button savior for remedy. I think ytain is right, A7 has problem when the back of the device becomes hot.
Hello,
I had the same issues with some of the keys of the keyboard. but at first it started only happening when the battery was low but recently it was happening all the time.
This was making my life difficult as i write some sms to my friends and it's quite annoying.
I left my phone untouched and went to repair center of my provider to show what was happening. Put my phone there for repair and in the same day went there to pick up the phone good as new.
The issue is that the stripes connecting from the keyboard to the cellphone were a bit fragile and probably broke or it wasn't making any contact whatsoever. Now i have the phone working 100%. no problem.
Hope this helps
Anyone else experiencing this issue? Multiple threads on the OP2 official forums. My home button has become completely unresponsive and fails the diagnostic test (run by *#808# in the dialer, then going to "fingerprint test" or "keypad test")
Reports of the issue on the other board seem to be focused on the non-US model. Anyone else in the US experiencing this issue?
Going to go through the RMA process with the phone but doesn't seem like that will be a fast process.
Yes same issue... Not sure how to fix
One of my friend got his OP2 in India, and Service Centers are asking for AT LEAST 3 weeks for fixing this issue.
Same issue here. Tried flashing all the OTAs with any combination available in the book (since in other threads, said this fixed it), no luck.
Had this happen to my OP2. Initially had sold it but had it returned to me because of the issue. When I got it back I was able to get it working.
Shortly after that it stopped working again. Manually flashed 2.1, cleared data and cache and powered it ought door awhile as I was going to return the.
Decided to power it back on and need with it and it was working fine. Been working fine for the past three days even after unlocking the bootloader, rooting and flashing 2.1.1.
Not sure what the issue was with mine but it's working fine now.
OP support wanted to do a remote session to flash 2.0.2 with a special partition file but since I've been on vacation I haven't gone through that with them. Might not now that it is working good.
Sent from my ONE A2005 using Tapatalk
same issue here. have a open ticket with One plus awaiting a resolution.
I had faced the same issue in my OPT as well...A small trick resolved the issue.. In diagnostic test mode ( *#808#) I have tried finger print test -> finger print quality test -> some menu in Chinese with button (in Chinese) -> pressed button and placed finger on scanner -> the screen shows some numeric values... Done few times... After that my phone home button and fingerprint started working.... Registered finger again and all fine...What a magic...
Precondition oxygen 2.2.1
Previous fingerprint registration deleted..
Not sure whether this method may work for all... But can make a try.... Bibin
Try hard reset. Press power button for 8 seconds and let it restart the phone. Scanner comes back to life. Usually it happens due to some app updating conflicting with sensor setting.
Hi,
I have an issue regarding my OP2 which is original Oxygen OS 2.0.0 (I have not updated it considering several persons mentionned heavier battery drain after update and I just love the amount of battery life I got so far).
My issue is that, whenever I unlock the phone after leaving it locked for more than 5 seconds, 9 times out of 10, my first click on the home button (software or hardware, the same issue happens) is unresponsive.
I can see the button being touched (grey circle around it) but it does not do anything else than that.
This is really annoying as each time I unlock my phone and go into an app, I have to press the home button twice to leave this app.
This bug only occures on the first press, after that, until next unlock, button is fully responsive.
Does anyone know what it might be linked to?
Thank you very much !!!
Same issue. I'm on rooted oxygen 2.2.0. First press on home button after an unlock does nothing.
Last week, I took my phone off the charger and noticed that the home button was not working. Did multiple reboots, clean wipes and also reinstalled the stock ROM, nothing worked. Did the *#808# fingerprint test and found that the figerprint sensor was not responding which led me to believe this could be a hardware issue. I did not have the time to go to the service center so I turned on the on-screen navigation bar and used it like this for a few days.
Today, I thought I'd try to sort this out one more time before I take it to the service center. The *#808# fingerprint test still showed the sensor not available. Rebooted the phone and turned the on-screen nav bar off. Lo and behold the home key started working. I do not know how this happened, I'm just glad that it did.
Just thought I'll post here so that if anyone has issues they could try this out and it might help someone.
Cheers.:good:
I got the same problem. My OP5 Home button(with fingerprint scanner) stopped working suddenly. It got stock android since purchase. I never tried to root it. It suddenly became unresponsive. Will try to use nav bar for few days. Im getting ghost touches as well. Any Help appreciated.
Hi. I have the same issue on my op3t, looking for idfeas.
finalmoksha said:
Last week, I took my phone off the charger and noticed that the home button was not working. Did multiple reboots, clean wipes and also reinstalled the stock ROM, nothing worked. Did the *#808# fingerprint test and found that the figerprint sensor was not responding which led me to believe this could be a hardware issue. I did not have the time to go to the service center so I turned on the on-screen navigation bar and used it like this for a few days.
Today, I thought I'd try to sort this out one more time before I take it to the service center. The *#808# fingerprint test still showed the sensor not available. Rebooted the phone and turned the on-screen nav bar off. Lo and behold the home key started working. I do not know how this happened, I'm just glad that it did.
Just thought I'll post here so that if anyone has issues they could try this out and it might help someone.
Cheers.:good:
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Click to collapse
Hi. I have the same issue on my op3t, Oxygeos Version 9.05. My home and recents buttons do not work but fingerprint works fine. I turned on the on-screen nav bar and the home and recents buttons don't work there as well. Turning it off didn't solve anything. Any idea? Thanks
Facing exactly the same issue after upgrade to 9.0.5. home and recent buttons are not working, but fingerprint is working fine. Did you resolve this issue by any chance? if yes, please let me know as well how it was resolved. thanks. -ramesh
Try doing a factory reset, but take a backup before doing that.
Sent from my OnePlus 3T using XDA Labs
I am also facing this issue. It started off with a boot loop into the recovery every time i try to start the phone. It stopped after i cleared cache from recovery, but the default launcher doesnt work properly, no notifications in my drawer, and many other issues. the hardware buttons are responding (it lights up when i tap on it) but the OS doesn't do anything with it. I have tried with switching to the soft keys and it behaves the same way as well. the fingerprint scanner and back button works so far.
i'm having this problem too Got a OP3T, i found out a bit of info, it has to do with the screen, i'm still facing this problem so im gonna buy a replacement screen and see how it goes, ive already replaced the earphone jack board that houses most the flex cable connections and i also replaced the speaker, home button, and the usb c flex cable to no avail. what i haven't tried was to replace the battery and the main/sub flex cable inside. i'd really like a fix for this.
go to Settings -> Apps -> All Apps (ie including System apps)
look for com.android.fingerprint... or com.oneplus.fingerprint...
"Force Stop" it. and go to its storage and "Clear Cache" , "Delete Data" .
Now restart the Phone.
Worked for me on OnePlus3T running OxygenOS 9.0.5.
Phone was also on charging through out the procedure .. I doubt if it would have any significance though.
Good Luck.
I could not force stop this app.
MY SOLUTION
this is what it worked for me with OP5
I deactivated fingerprint, reboot to recovery, wipe cache+dalvik, restart (without fingerprint anymore) and it seems to be working just fine again.
I have observed this issue too in my oneplus 3 with oxygen os 9.0.6 and also in previous releases. The only thing that works for me is just to reboot the phone.
cincauhangus said:
I am also facing this issue. It started off with a boot loop into the recovery every time i try to start the phone. It stopped after i cleared cache from recovery, but the default launcher doesnt work properly, no notifications in my drawer, and many other issues. the hardware buttons are responding (it lights up when i tap on it) but the OS doesn't do anything with it. I have tried with switching to the soft keys and it behaves the same way as well. the fingerprint scanner and back button works so far.
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Click to collapse
I am facing the exact same problem. Have tried all the other fixes/solutions mentioned in this thread except the 'Factory Reset'.
Please let me know what did you finally do to resolve it.
Thanks
Something new? I Have flash Havoc ROM, but problem still exist :/
back button and recent button does not work on mine.
I have to turn on screen navbar..
The home button was not working.. but it started working after i enabled onscreen navbar...
The phone went to frantic vibrate the first time it boot after flashing new rom..
the light can be seen on these 2 non functional h/w key during boot , but then it turn off, then the h/w back and recent key would not function..
I don't even know what happened to this phone...
Guess i'll keep using the onscreen navbar...