Phone won't turn on / respond to any combo of button presses - OnePlus 2 Q&A, Help & Troubleshooting

Hi all,
First post (be nice).
My phone (Oneplus Two) was fine last night (~80% battery) then i noticed it had switched off. There seemed to be no sign of life so I left it overnight.
This morning I tried vol down + power, vol up + power, just power, nothing seems to make a difference.
My computer doesn't seem to recognise the phone on usb connect either. I am not sure what to do!
There are no LED's on the phone either (not sure if that is important)
Thanks in advance! :good:

Charning?
fosb88 said:
Hi all,
First post (be nice).
My phone (Oneplus Two) was fine last night (~80% battery) then i noticed it had switched off. There seemed to be no sign of life so I left it overnight.
This morning I tried vol down + power, vol up + power, just power, nothing seems to make a difference.
My computer doesn't seem to recognise the phone on usb connect either. I am not sure what to do!
There are no LED's on the phone either (not sure if that is important)
Thanks in advance! :good:
Click to expand...
Click to collapse
Hello does it charge? Like when you plug it to a charge, will the LED glow? If not I would try to send it back for repair it could be your MB is dead.
Or you can try full recovery... if you install the special drivers it can kick in even with screen turend off. Worth a try
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543

Seimus said:
Hello does it charge? Like when you plug it to a charge, will the LED glow? If not I would try to send it back for repair it could be your MB is dead.
Or you can try full recovery... if you install the special drivers it can kick in even with screen turend off. Worth a try
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Click to expand...
Click to collapse
Hey, thanks for your advice. There is no LED when the phone is plugged in and the recovery didn't seem to connect to the computer.
I am at a loose end

fosb88 said:
Hey, thanks for your advice. There is no LED when the phone is plugged in and the recovery didn't seem to connect to the computer.
I am at a loose end
Click to expand...
Click to collapse
So even the guide didnt helped? Phone was not registered via the drivers to the app? In that case open an RMA with OnePlus or waranty with your seller

Seimus said:
So even the guide didnt helped? Phone was not registered via the drivers to the app? In that case open an RMA with OnePlus or waranty with your seller
Click to expand...
Click to collapse
Hey,
I think that might be the only option. Nothing happened when I tried the recovery steps. Think it may be hard bricked!
Thanks

Waranty
fosb88 said:
Hey,
I think that might be the only option. Nothing happened when I tried the recovery steps. Think it may be hard bricked!
Thanks
Click to expand...
Click to collapse
If you have a valid waranty OnePlus has no problem to fix your phone.

Related

X10 not booting!!!

Hey guys!!!Today i turned off my phone for about 2 hours and from then on when i try to switch on the phone, it just vibrates and then nothing happens. When i connected it in flash mode the green LED appeared and immediately disappeared. I am not able to repair it or even flash it!!!!! Can anyone please help!!!!!!
Drdan03 said:
Hey guys!!!Today i turned off my phone for about 2 hours and from then on when i try to switch on the phone, it just vibrates and then nothing happens. When i connected it in flash mode the green LED appeared and immediately disappeared. I am not able to repair it or even flash it!!!!! Can anyone please help!!!!!!
Click to expand...
Click to collapse
Try leaving it on the charger for a few hours.
OmegaRED^ said:
Try leaving it on the charger for a few hours.
Click to expand...
Click to collapse
The phone is not even charging!!!!!!
Drdan03 said:
The phone is not even charging!!!!!!
Click to expand...
Click to collapse
How long did you try leaving it on charge?
OmegaRED^ said:
How long did you try leaving it on charge?
Click to expand...
Click to collapse
Almost 3 hours. The charging LED was not on the whole time!! I assume the phone is not charging??
Drdan03 said:
Almost 3 hours. The charging LED was not on the whole time!! I assume the phone is not charging??
Click to expand...
Click to collapse
ooofff.. that sounds nasty.
You say the green LED is coming ON for a second when it's plugged into the pc.
Are all the ABD and/or flash drivers correctly installed?
I hope it's not a brick.
OmegaRED^ said:
ooofff.. that sounds nasty.
You say the green LED is coming ON for a second when it's plugged into the pc.
Are all the ABD and/or flash drivers correctly installed?
I hope it's not a brick.
Click to expand...
Click to collapse
Yeah!! When i connect it in flash mode the LED stays for a second and then disappears. I did nothing that could possibly brick the phone!!! I just switched off my phone when i was about to start with my exam. After about 2 hours i switched it on and it didn't boot. And by the way when i press the power button a green LED blinks.
Try to take out the battery for a while and try to flash it again.
Another idea is to take out the battery, and while holding the back button on the phone and having the dialogue to put the phone in flash mode in flash tools, first put in the USB cable and then the battery.
Hey guys!!! My phone is back now. I just reflashed it. Thank u everyone for helping me out

[Q] Defy plus Bootloader not worlking..HELP ME

My phone was very slow....So factory reseted it few times...This time phone not working...TOTALLY. TRied all these
hold volup + power and when insert battery. Helped for me once. If this method will not help try this
remove phone battery from defy, plug charger to socket ,but not in the phone,
Holding volup button plug charger in phone without battery
No bootloader....
Tried pluging it using usb....No reaction...HELP
ashsurawin said:
My phone was very slow....So factory reseted it few times...This time phone not working...TOTALLY. TRied all these
hold volup + power and when insert battery. Helped for me once. If this method will not help try this
remove phone battery from defy, plug charger to socket ,but not in the phone,
Holding volup button plug charger in phone without battery
No bootloader....
Tried pluging it using usb....No reaction...HELP
Click to expand...
Click to collapse
First of all, completely switch off your phone. Take out the battery, and wait for 5 minutes. Then press volume+ then power button and keep holding them. If you factory reseted then you should still have your ROM installed. What happens when you connect the phone to the charger?
hotdog125 said:
First of all, completely switch off your phone. Take out the battery, and wait for 5 minutes. Then press volume+ then power button and keep holding them. If you factory reseted then you should still have your ROM installed. What happens when you connect the phone to the charger?
Click to expand...
Click to collapse
Tried it...Still not working. Connecting to charger also no response.
ashsurawin said:
Tried it...Still not working. Connecting to charger also no response.
Click to expand...
Click to collapse
If when connected to the charger only a white LED lights up, then mostly your battery is dead. Charge it using McGyver method (search for the xda thread by sorensiim) or a universal battery charger or a new charged battery.
hotdog125 said:
If when connected to the charger only a white LED lights up, then mostly your battery is dead. Charge it using McGyver method (search for the xda thread by sorensiim) or a universal battery charger or a new charged battery.
Click to expand...
Click to collapse
I tried starting with a battery from my friend's phone...Not working..
ashsurawin said:
I tried starting with a battery from my friend's phone...Not working..
Click to expand...
Click to collapse
Make SURE your friend's phone is a Defy/Defy+. I'm pretty sure the problem is with your battery running out of charge. Otherwise you're doing the procedure to open bootloader wrong.
hotdog125 said:
Make SURE your friend's phone is a Defy/Defy+. I'm pretty sure the problem is with your battery running out of charge. Otherwise you're doing the procedure to open bootloader wrong.
Click to expand...
Click to collapse
We both got the same mobiles..defy+...And I am able to open bootloader in his phone.
Is there any change of my motherboard getting a prob..If yes, temme watto do
ashsurawin said:
We both got the same mobiles..defy+...And I am able to open bootloader in his phone.
Is there any change of my motherboard getting a prob..If yes, temme watto do
Click to expand...
Click to collapse
Then i'm afraid you may have to change motherboard. Go to any Moto service center and get it replaced, I can't help you further.
hotdog125 said:
Then i'm afraid you may have to change motherboard. Go to any Moto service center and get it replaced, I can't help you further.
Click to expand...
Click to collapse
Any idea over how much it might cost
ashsurawin said:
Any idea over how much it might cost
Click to expand...
Click to collapse
No idea. Costs maybe around 2000 Indian Rupees.

[Q] N4 dead not loading & no Recovery Mode?!

Hallo,
I've got a N4 Stock and yesterday the screen just went black. The phone is not loading (no battery sign and no LED lighting).
I already tried to go to Recovery Mode via pressing Power+VolumeDown while plugging in. Unfortunately only thing I get is a solid red LED for ca. 10 seconds and then nothing.
I assumed that the battery died because of temperature shock since I had been jogging in the cold just before the phone died. But battery change unfortunately didn't help (still the same response. Am I supposed to perform some sort of reset after battery change?)
My question is following: any chances to rescue the phone or even more important to retrieve data from it?
Thanks in advance!
I would really appreciate any help
Buddha101 said:
Hallo,
I've got a N4 Stock and yesterday the screen just went black. The phone is not loading (no battery sign and no LED lighting).
I already tried to go to Recovery Mode via pressing Power+VolumeDown while plugging in. Unfortunately only thing I get is a solid red LED for ca. 10 seconds and then nothing.
I assumed that the battery died because of temperature shock since I had been jogging in the cold just before the phone died. But battery change unfortunately didn't help (still the same response. Am I supposed to perform some sort of reset after battery change?)
My question is following: any chances to rescue the phone or even more important to retrieve data from it?
Thanks in advance!
I would really appreciate any help
Click to expand...
Click to collapse
try holding power and volume up for 1 minute with the device unplugged (it simulates a battery pull) after 1 minute, release the power and vol up buttons and plug the device in. You should see a blinking red LED after doing this, and it should start charging. If it remains on a solid red LED after trying the above, im afraid it may be bricked.
ScumDroid said:
try holding power and volume up for 1 minute with the device unplugged (it simulates a battery pull) after 1 minute, release the power and vol up buttons and plug the device in. You should see a blinking red LED after doing this, and it should start charging. If it remains on a solid red LED after trying the above, im afraid it may be bricked.
Click to expand...
Click to collapse
Tried it. Still the same state...any way to get the files? even if it would mean taking the phone apart?
Buddha101 said:
Still the same...any way to get the files? even if it would mean taking the phone apart?
Click to expand...
Click to collapse
maybe this? i don't know what the problem, is just a possibility
ttheodorou said:
maybe this? i don't know what the problem, is just a possibility
Click to expand...
Click to collapse
Unfortunately it didn't help. Also I think the solution targets a battery problem. Maybe I haven't made it clear - the battery is already exchanged. Therefore I assume ScumDroid is right and the phone is bricked indeed.
Charge your phone using usb ...for some time ...let it charge and leave it
And try going to fawtboot mode
....if the prolem persists the battery oviously is. Dead. ..change it
axeronb said:
Charge your phone using usb ...for some time ...let it charge and leave it
And try going to fawtboot mode
....if the prolem persists the battery oviously is. Dead. ..change it
Click to expand...
Click to collapse
Well I already changed the battery. Still dead
If it doesnt boot to fastboot then there is nth yu can do
Go to service center near you or
If you wanna give this a try ...try it
http://forum.xda-developers.com/nexus-4/general/final-fix-nexus-4-red-light-death-t2250454
Can you find a wireless charger and try with that to charge your phone?
It's a hard guess, but u dont lose anything to try.

I need help with the diagnosis

Hi
I wanted to flash new ROM on my G900F. I have started to downloading new ROM ,in the meantime I have connected the phone in download mode to my PC (still waiting for ROM to be downloaded ,no any actions on PC ) but after few minutes phone shout down itself and now I can't power on at all . I took battery out for few minutes and have try again but nothing change .Where may be the problem and what is solution to fix it??
Thanks
Try holding the power button for 30 seconds, release, and try powering on normally
Battery charged?
Tried leaving it charging for 15 mins then trying to power it on?
OK. Thanks for your reply , will try
MrJelly17 said:
OK. Thanks for your reply , will try
Click to expand...
Click to collapse
EDIT:Still the same
MrJelly17 said:
EDIT:Still the same
Click to expand...
Click to collapse
Strange one, check the USB port on the phone, make sure nothing got damaged or bent in there
Try connecting the USB back in and out the phone a few times
Can't think of anything else atm, apart from the PC sending a spike to the phone and killing it
Tried connecting just the original charger and no battery?
thanks,still the same is it possible that phone is bricked?
It's possible of course, if it won't turn on, to me, that's a brick
Why it happened just sitting connected to the PC I have no idea, apart from that the PC killed it with a power spike somehow
Is it any way to unbrick?
The phone won't power on, so unless you know why, no
Take it to a repair shop / return it under warranty
Can't unbrick something that won't even power on
What about JTAG ? I can buy box if needed?
Not used a JTAG before, so you'd have to do some research yourself, but fairly sure you would need the phone to at least show signs on life / have power

Mi9T seems Dead! Maybe in EDL mode?

Hi everyone,
I was booting a new Custom ROM, and left my phone for about 3hours in fastboot mode.
When i got home, it seemed dead.
My PC recognized him, but for one last time.
For now, he really seems dead.
No light, no display, nothing. NOTHING!
THe only thing is the ring light on pop up camera, that sometimes turns on when i press power button for long time, ou vol down + power combination.
Can anyone please advice me or tell if Is there any way I can solve this problem?
Tks in advance
alex.kidd.87 said:
Hi everyone,
I was booting a new Custom ROM, and left my phone for about 3hours in fastboot mode.
When i got home, it seemed dead.
My PC recognized him, but for one last time.
For now, he really seems dead.
No light, no display, nothing. NOTHING!
THe only thing is the ring light on pop up camera, that sometimes turns on when i press power button for long time, ou vol down + power combination.
Can anyone please advice me or tell if Is there any way I can solve this problem?
Tks in advance
Click to expand...
Click to collapse
Did you check if battery is not fully drained off?
zgfg said:
Did you check if battery is not fully drained off?
Click to expand...
Click to collapse
how can i check it?
Try plugging it in. when flashing a ROM or any mods charge the phone up all the way.
alex.kidd.87 said:
how can i check it?
Click to expand...
Click to collapse
Leave it for a good hour on the original charger, then continue
zgfg said:
Leave it for a good hour on the original charger, then continue
Click to expand...
Click to collapse
No solution. I think he is in forced EDL mode.
Any chance of recovering him?
Hi,
Did you manage to do something, I have the same problem?

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