Database Users

Can't turn on my xda :(

Hi. I recently bought of ebay an almost new XDA Exec, but when I got it it doesn't want to turn on. The guy who've owned this one doesn't understand anything from hardware. I think the device has stayed without the main battery for a while (after being charged) .. let's say 2 weeks. I've plugged in the battery and charged for 1 hour already, but when I press the POWER button nothing happens. Any ideas how could I fix this? (With turn on I mean absolutly nothing happens when I press the power button)

Bloody well send it back & ask for your money back!
'nuff said?

Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?

kelford said:
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
Click to expand...
Click to collapse
No light. If I remove the battery while charging there is red light and if I do a soft reset there is a red light blink again. What light should I expect?

When it's plugged in with the battery, there should be an orange or green light (orange if it's charging, green if it's fully charged) in the upper left along the hinge in pda mode. No light when it's plugged in would seem to indicate that it's not charging, so it wouldn't be surprising that it didn't do anything after being plugged in, even for an hour. I haven't had a battery die on me yet, but I'm wondering if that might be the case here.
The red light that comes on after the battery is removed is throwing me as I wouldn't have expected it to do anything when the battery wasn't in. I guess that's a warning that there is no battery?
Have you contacted the seller about this yet?

Hmm. I think it is a warning that there is no battery and it is charging, so this is actually great news, cause this means the charging plug is not damaged(i think :S). I will receive my secondary battery soon. The problem with contacting the seller is that it will take ages for him to reply and such. I will surely get a refund for the dead battery if that's the issue, but I must travel in a few days, so I need that gadget working

I've got a brand new replacement battery and it doesn't work again! Again there is no green/orange/red light. Any ideas what could be possibly broken?

i-nZ said:
If I remove the battery while charging
Click to expand...
Click to collapse
Sorry to say, but I think you just killed it by doing this. I believe I read it from the manual that you are not supposed to plug it in without the battery on it.

I've been actually told that the battery has been charged, so it's not a dead battery

I know this might sound stupid; but can you get it into boot mode?

The first xda exec I got had a fault where it wouldn't turn on, however if you pressed the reset button it would come on.
Of course this one went straight back to the shop. My advice is to try and return it.

trapper said:
I know this might sound stupid; but can you get it into boot mode?
Click to expand...
Click to collapse
When i press the POWER button nothing happens. Dunno how to get into boot mode...
Tried to do a hard reset by pressing the two buttons with horizontal line and poking the reset meanwhile, but it doesn't seem to react...

It's the power button, light button and soft reset all at once.
Also what happens if you try and charge it off of a USB connection minus the battery?

Red light, but if with battery - no light.
P.S: Did the light + power + reset. Nothing happens. There is no light blink or something (as I Had on an old pocket pc of mine).

I think it is time to return it and get a refund. Any way you just bought if right? Better do it as early as possible otherwise whoever sold you the device might not take the responsibility.

OMFG!!! The reset button was stuck... Found that myself

All fixed now?

What happened here as the fault looks exactly the same as my current issue....

Fire on CM9 won't turn on

[SOLVED]
Hello all,
So I went to turn on my Fire and wanted to boot into recovery so I long pressed the power button (+20 secs). Now my Fire won't start up. I get the momentary green light which comes on but no boot up - just a black screen.
Any ideas...i.e. help? Cheers.
For info I'm running (or I am normally...hehe) CM9. Cheers bis...

does the green light stay on if you turn it on ?
or is it "blinking" - like it reboots ?
cm9 seems to drain the battery in some conditions
may be charging with the wall charger for some hours helps
do you see a sort of backlight on the black screen ?
would verify it with hard power down to see the difference

b63 said:
does the green light stay on if you turn it on ?
or is it "blinking" - like it reboots ?
cm9 seems to drain the battery in some conditions
may be charging with the wall charger for some hours helps
do you see a sort of backlight on the black screen ?
would verify it with hard power down to see the difference
Click to expand...
Click to collapse
The green light only comes on for a second after pressing the power button. The screen is completely black. What is a "hard power down"?
Also, plugged into the outlet there is no light, charging or otherwise.
Cheers for your response and help. Much appreciated.

feroxcvpiditas said:
The green light only comes on for a second after pressing the power button. The screen is completely black. What is a "hard power down"?
Also, plugged into the outlet there is no light, charging or otherwise.
Cheers for your response and help. Much appreciated.
Click to expand...
Click to collapse
hard power down is meant to hold the power button for ~20sec - till it turns off
if you plug it to the wall charger it can last up to half an hour till the orange light comes up when the battery is heavily drained - would recommend to let it on the charger over night in such a case

b63 said:
hard power down is meant to hold the power button for ~20sec - till it turns off
if you plug it to the wall charger it can last up to half an hour till the orange light comes up when the battery is heavily drained - would recommend to let it on the charger over night in such a case
Click to expand...
Click to collapse
Oh yes, that's what I did initially - which I assumed put me in this state. But it might well be that it powered down completely. It's plugged in the outlet so I'll it charge more. It's been charging for over 3 hours and there's still no light, orange or other.

hmmm - the strange thing is that nothing shows up on the display - this implies that it don't have enough power to start to the bootloader or the bootloader is messed up
if the bootloader is messed up there is only one way to load a new one
you have to open the kf for this ...
is it recognized at the computer in any way (shown up or the typical ding ding sound) ?

b63 said:
hmmm - the strange thing is that nothing shows up on the display - this implies that it don't have enough power to start to the bootloader or the bootloader is messed up
if the bootloader is messed up there is only one way to load a new one
you have to open the kf for this ...
is it recognized at the computer in any way (shown up or the typical ding ding sound) ?
Click to expand...
Click to collapse
Problem is I don't have a computer now...I'll leave it plugged in all day and hope for a change of some sort. If not I'll have to do another one of my now famous calls to Amazon. "I don't get it...it just won't start..." And two days later another one arrives. I have to say they are incredibly accomodating on that front...but I'd like to avoid it. Three times is pushing my luck I think...

feroxcvpiditas said:
And two days later another one arrives. I have to say they are incredibly accomodating on that front...but I'd like to avoid it. Three times is pushing my luck I think...
Click to expand...
Click to collapse
Wait, they'll send you a new one even though its rooted? Other than best buy thats probably the only company thatll do that O.O

alternativeaura said:
Wait, they'll send you a new one even though its rooted? Other than best buy thats probably the only company thatll do that O.O
Click to expand...
Click to collapse
Yes, that's my experience. I just say "the screen is black and it won't turn on" - they've never had a problem with it.

Well, a thorough charge solved my issue. After the charge, I did a hard power off and then powered on normally. Whew...
Glad to not have to send it back to Amazon...I shall make sure it is fully charged from now on.

glad to help ...
please mark the subject of the topic (edit first post) with [Solved]

b63 said:
glad to help ...
please mark the subject of the topic (edit first post) with [Solved]
Click to expand...
Click to collapse
Will do. Cheers again!

[Q] Is my phone bricked or is it a simple battery issue?

Ok so yesterday I had my nexus 4 in the charger at 46 percent and i was about to send a tweet when the screen froze. thinking it was a simple crash i pressed the home button and no visual response then it powered off. now whenever i try to power it on nothing happens. i tried pressing the power and volume buttons. whenever i try to turn it on and i plug it in the red light flashes. sometimes it flashes continiously sometimes it is a solid color. so what can i do it wont communicate with the computer. im not sure what the issue is. is it a battery issue or is it impossibly bricked. i already charged it overnight to no avail.
oh and im running stock cm11 with the stock cm kernel. i just installed it the night before.
im planning on just openning it and unplugging and plugging the battery back in. will this work?

Try power button + volume down for 10 seconds and than plug in the power cable. You somehow must try to boot into bootloader.

CCody said:
Try power button + volume down for 10 seconds and than plug in the power cable. You somehow must try to boot into bootloader.
Click to expand...
Click to collapse
it wont work. the red light either flashes red or stays red.

dominiqueovalle said:
it wont work. the red light either flashes red or stays red.
Click to expand...
Click to collapse
How many times did you try that? It may don't work in the first time.
But if you can screw off you phone, that I would suggest to look after the batterie :good:

CCody said:
How many times did you try that? It may don't work in the first time.
But if you can screw off you phone, that I would suggest to look after the batterie :good:
Click to expand...
Click to collapse
do you think it could be bricked tho? the battery wasnt even low

dominiqueovalle said:
do you think it could be bricked tho? the battery wasnt even low
Click to expand...
Click to collapse
It is hard to say, because there are so many reason why your device doesn't boot only left the red LED flashing. One reason could be your batterie which is bricked. Another reason could be a thermal shutdown cause by overheat. And of course there are those little, little software issues that only appear once in five years...

CCody said:
It is hard to say, because there are so many reason why your device doesn't boot only left the red LED flashing. One reason could be your batterie which is bricked. Another reason could be a thermal shutdown cause by overheat. And of course there are those little, little software issues that only appear once in five years...
Click to expand...
Click to collapse
just my luck. but the battery was 46 percent and it wasnt that hot. i hope its not bricked because the computer refuses to detect it

I haven't got any idea what you are taking but i Had the Problem while my phone was loading it just went To Black screen and the red LED was blinking i just let it load and suddenly it worked but also my phone is quit stupid (never buy the huawei ascend g510 its s**t) it somethimes showes 40% and suddenly 1% and it shuts down.:thumbdown: .but i hope this helped you
Sry for my english
Sent from my HUAWEI G510-0100 using XDA Free mobile app

[Q] N4 doesnt turn on. Red Light blinks once.

Hello.
When I try to turn on my N4, I hold power button, and after about 10 seconds Red light blinks (just once, if it's connected to USB that 1 blink last for 3 seconds, if connected to wall, it's just quick 1 blink. If it not connected anywhere there is no action at all, it just stays dead, no blinks, nothing). Same if I try to go in bootloader by holding volume down+power.
This happened after I successfully installed CM12, with no errors. Then I rebooted my phone, and it just stayed black as it is now. Battery was around 25~30% that time, and phone was connected to USB.
Did I bricked my phone totally? I am now trying to charge it up already for 1 hour... but it nothing changes.
I have searched here for similar problems, but couldn't find solution...
Edit: Charging already for 10h+ , still same..
Edit2: I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Edit3: I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".

easy fix
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:

zelexon said:
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
Click to expand...
Click to collapse
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.

I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.

Cracken6 said:
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Click to expand...
Click to collapse
I had the same problem a year ago, I tried to remove the battery, charging all night, and other solutions that I found online and no one worked.
Finally I found here in XDA a user with the same problem and his solution was charger the phone with a wireless charger, a friend of mine has one and I put the phone to charge and after a few minutes the screen goes on and the phone was charged, then I press power button and the nexus run again.
Hope this works.
Sorry for my bad English, I'm from Spain.
Good luck.
(I bought a wireless charger in case it happen again)

I don't know anyone with wireless charger. I already ordered a new battery, and then I probably will get wireless charger also. Ty.
But this problem is very weird if you think so.. I think it happened because of many aspects together:
1) Battery was already below 30%
2) I pretty regularly charge phone with USB (won't do it again)
3) It was connected to PC USB in same time.
4) I installed CM12 ROM in same time
So main reason I think is USB, that I restarted phone while it was on pretty low battery and with USB connected.. phone restarted and got invalid voltages and couldn't even boot up or charge phone. I also found an article which says, minimum voltage, when phone battery has 0%, it's 3.0V, so I was below that.. it just screwed everything and battery died. Well, I am not sure for 100% that it's battery fault, but I hope so, I really love my N4 and still wanna use it for long time, I hope it's not dead phone, just a dead battery. Lets see! I will update this thread , when I get my new battery (less than month probably).
Sorry, my english is also not perfect. I am from Latvia.

I was playing when it happened to me. The phone was very very hot and the battery was around 70%. When I put in the wireless charged and I can reboot the phone the battery was at 65%, so it had charge but the phone won't boot.
I charge my phone almost every day, sometimes with AC, others with USB (plugging to PC) or wireless that depends of my needs
I hope you can fix it. Good luck.

Btw. Do you know if battery charges with wireless charger, if it's removed from the phone?

Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.

Flipz77 said:
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Click to expand...
Click to collapse
The battery will charge with a NCF Charger
Major Issue Google
This "Nexus SOD" issue is showing up on many sites across the Internet. I have multiple "Nexus" devices including 2 Nexus 4, 1 Nexus 5, 2 "Nexus 7 2013". It suddenly started out of the blue with one of my Nexus 4 phones. Symptoms included rapid battery discharge. I am using Lollipop 5.1 on all devices. There are many claims as to the cause, Hardware Motherboard, Power Button etc. Others claim it is "Software Related" or App Related. The problem effects Nexus 4 and Nexus 5 phones. I have ordered a new motherboard for my nexus 4 device and see if that makes a difference.
This problem should warrant a "Major Android Lollipop Crisis Team" by Google to investigate the cause and let us know what it is and what Google is doing to solve the problem before moving to announce "Android M". This issue needs to brought up and actively pursued at the upcoming "Google I/O Conference" by the strong Android Developers Groups to press for "Formal Action"

charging method
Cracken6 said:
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
Click to expand...
Click to collapse
I had this problem a long time ago and my fix worked for me after doing a little research it seems like this is a case called battery total discharge. The fix was simply to charge your phone using the wall adapter that came with your phone (I still use my old apple cube wall thing) and to wait for the red light to appear then wait about ten minutes before trying to reboot.

I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".

Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help

AndRe5575 said:
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
Click to expand...
Click to collapse
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...

Cracken6 said:
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Click to expand...
Click to collapse
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved

as9333 said:
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
Click to expand...
Click to collapse
Just tried booting without battery, and connecting to wall. Same - red light blinks once, after I hold Power button or Power+Volume down for about 15 seconds. If I keep buttons pressed, it just repeats every ~15 seconds.
Power buttons works fine.
After I checked that Device manager thing in google.. it looks very bad.. phone is dead.. probably need to change motherboard. I am just shocked, how this could happen... I didn't receive any errors during CM12 installation. Phone just instantly died after restart.

How to turn on wileyfox storm after battery fully drained.

Hello to all experts.
1- Accidently my wileyfox storm battery was fully drained at night and i was not at home during that time.
I connected mobile to wall outlet it was showing red colour on home button when connected (as a battery charging indication) but after near about 8 hours i tried to turn it on but no luck. I pressed power button for many seconds, many times but no luck.
Now what should I do to turn on my wileyfox storm.
2- My second question is how to open back cover of my wileyfox storm. i did not find any notch or point to open back cover to see inside.
Thanks in advance.

Plug your phone on charge but not in usb, and wait about 20mn

I am having this problem as well right now, how did you fix it?

I too have the same problem , it was off because drain , but then put in office is no longer lights . the light is always red . what can I do?

Leave it charging for a while from the mains. Red light means charging on low charge, the screen doesn't turn on until it has some charge.

it is normal to be in power for eight hours, and nothing has changed ? Red light always on and off screen

rugabella said:
it is normal to be in power for eight hours, and nothing has changed ? Red light always on and off screen
Click to expand...
Click to collapse
Have you tried holding down the power button now?

Johndawolf said:
Have you tried holding down the power button now?
Click to expand...
Click to collapse
yes , and unfortunately nothing happens . problems that can have ? He does not get the charge? because it comes on the same spy and it is always red ? the phone has just three months

for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches

rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
Im dealing with the same problem from morning. Im going to try your solution by 10 minutes.

ijaz1976 said:
Hello to all experts.
1- Accidently my wileyfox storm battery was fully drained at night and i was not at home during that time.
I connected mobile to wall outlet it was showing red colour on home button when connected (as a battery charging indication) but after near about 8 hours i tried to turn it on but no luck. I pressed power button for many seconds, many times but no luck.
Now what should I do to turn on my wileyfox storm.
2- My second question is how to open back cover of my wileyfox storm. i did not find any notch or point to open back cover to see inside.
Thanks in advance.
Click to expand...
Click to collapse
I am no expert, but I've had the same problem after fully running the phone battery down. While looking for an answer I managed resolve the issue by to hold the power down and down array while the phone in chagrining for around 2 minutes and the phone started up, almost by complete accident.

rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
Hi rugabella
please guide me
I have same problem
since 17:30 today my storm battery drained and when i put it in charge LED light RED
it not Happened before , until now (20:44) phone is in charge and LED light is red
I tried time to time the key combination you mentioned (Power + volume Down) but nothing happens
now I'm waiting for more time to spent charging
Can you or someone else help me more?

tiosus said:
Hi rugabella
please guide me
I have same problem
since 17:30 today my storm battery drained and when i put it in charge LED light RED
it not Happened before , until now (20:44) phone is in charge and LED light is red
I tried time to time the key combination you mentioned (Power + volume Down) but nothing happens
now I'm waiting for more time to spent charging
Can you or someone else help me more?
Click to expand...
Click to collapse
16hours and still RED light and nothing else
any help!!!!!!!!!!!!!?

tiosus said:
16hours and still RED light and nothing else
any help!!!!!!!!!!!!!?
Click to expand...
Click to collapse
I had the same issue you are having, battery ran down to empty, charge light would always be red no matter how long it was plugged in, slow charge, fast charge, holding down the power button, even with the inclusion of the vol down, nothing worked.
I fixed it by opening up the phone and disconnecting then reconnecting the the battery. After doing so the phone started to properly charge (phone booted up and displayed the battery animation). Everything now operates as normal, though I won't be letting it drain to 0% again, that's for sure.
If you're able to, give it a shot and hopefully it will do the trick for you as well (though I'm probably way to late).

Hello to all
I again have the same problem, the battery of my storm has fully discharged, but although is it charging for many hours the LED light is always red and the phone will not turn on. This time even while holding together power button and volume less nothing is happening.
Can anyone help me and tell me how I can fix ?
Level1imp how did you open the phone to disconnect the battery ?

level1imp said:
I had the same issue you are having, battery ran down to empty, charge light would always be red no matter how long it was plugged in, slow charge, fast charge, holding down the power button, even with the inclusion of the vol down, nothing worked.
I fixed it by opening up the phone and disconnecting then reconnecting the the battery. After doing so the phone started to properly charge (phone booted up and displayed the battery animation). Everything now operates as normal, though I won't be letting it drain to 0% again, that's for sure.
If you're able to, give it a shot and hopefully it will do the trick for you as well (though I'm probably way to late).
Click to expand...
Click to collapse
How i did you open up the phone? I'm struggeling with it

Thank you soooo much!!!!
rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
After I read your message here, I've tried and finally I solved this problem in my phone.
I was getting crazy because there isn't place to fix this phone in my country and the company Wileyfox wanted me to send my phone to someone in europe to them send to Wilefox to fix it. I've spoke with the company today to see what could they do for me and the solution they gave to me was this and to I try to open the back by myself. But this last solution it isn't a solution because would make me loose the garantee. Why the technician didn't told me about this solution? I'm so disappointed with them.

hi i have a wileyfox storm it is not going on when i press power button .now i connect with wall charger so it show a red circle on the bottom and phone show logo on and of .how can i put it on

This works!!
For anyone who needs it, this also works on wileyfox swift 2

Had this too, but solved
Just had this problem occur on my Wileyfox Swift 2 Plus. Completely drained, left on charge for 4h but it got 0% charged in that time.
For me, hooking it up to a slightly stronger power source (5V 2.1A) USB port of my power bank,
in combination with Power + Volume UP
Got me to a boot screen I'd never seen before.
Hit Fast Boot, it looked like it just turned off again but a few seconds later I saw the normal boot screen pop up