Related
I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Find out every step to do a backup in recovery... see if that works
BlackHawk6 said:
Find out every step to do a backup in recovery... see if that works
Click to expand...
Click to collapse
Load into bootloader
Press power button once and wait about 20 seconds
press volume down once then hit power button once
Wait about a minute and move the trackball down slowly 3 time and press it
Scroll it down once and press it four times
trevorwhopkins said:
I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Click to expand...
Click to collapse
Unless your screen is broken you can always boot into recovery.
Take out the battery, then put it back in.
Hold the trackball down as you power on, this will boot you into fast boot.
Select bootloader, then select recovery. and bam your in recovery and can reflash.
I can get my phone into recovery. When I adb in i can push the phone into recovery, then when i hit adb devices it shows my phone and says recovery.
the problem is the backlight is not on even when i am in recovery. i would say the screen broke, but it seemed like a software problem, because it was just slow to come back on. It still always came back on. then I left it in my car chargine and it never came on again. The phone seems to be working fine though.
Kind of off topic, but did your call screen do this before flashing to Desire at all? Did you recently install a screen protector? I had problems with the PhantomSkinz screen protector making the proximity sensor less sensitive and behaved exactly how you're describing...as soon as I took it off it started working again. I'm now using a dcmugen88 screen protector and it works great.
interesting. i have one of those bodyglove or whatever protectors. best buy glued it onto my lcd. i suppose it could have started around that time. but would the proximity sensor still be deactivating the lcd even when its booting up or in recovery?
Oh, I must have overlooked that. The screen protector wouldn't cause any issues on startup or in recovery... guess it must be the rom then.
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
trevorwhopkins said:
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
Click to expand...
Click to collapse
ive got 5 bux that says the power connector to your lcd came lose so now the screen just doesnt turn on ... i have heard this issue before... send it in and get it fixed if its going to cost you then tell them to **** off and send their phone they just sent you back
Whatever rom you are running ask the developer of rom in his thread. That's where you will get the best information and help.
Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
vizier said:
Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
Click to expand...
Click to collapse
I remember (2months ago) that my vibrate works strangely, i hard reset and it works again perfectly!
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I think I have the same problem, my camera flash seems to be pressed in (one side of it).
Is there an easy solution or should I hand it to the service?
Thanks...
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Vibration seems to be a big problem. I had the same issue. only solution: warranty repair. my phone was replaced by 02.
vizier said:
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Click to expand...
Click to collapse
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
This is exactly what happened to my phone. The lower part of the plastic flash cover looks pushed in (I checked with another working HD2).
And yes, I handed the phone to the service today. I hope they do not break other things when trying to fix this issue
Thanks...
Vibration lost
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
doloresbf said:
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
Click to expand...
Click to collapse
I am glad you fixed your problem easily.
My phone is still not back from the service
I have my phone back...
Finally, I have my phone back. The service report tells me that they have changed a part responsible for vibration. I checked the vibration functionality and actually it is working fine now. One surprise however is that the flash cover still appears to be pushed in.
Same problem
My TMobileUS HD2 is having the exact same problem - no vibration at all, even after hard reset. I also see the camera light's assembly is no longer correctly positioned in the body as it should be. It seems that the lower end is pulling into the body of the phone.
I treat my phone very gently, so I'm sure this didn't happen from rough treatment. Given that it's happening on a number of contiinents, this looks like a design defect.
TMobile demanded that I send it in for warranty service.
No Vibration Either
I have a TMOUS HD2, and I may have been the cause of this happening after reading this. I have no clue what you're talking about, but I have dropped the phone a few times and though the problem didn't happen right after a drop, it was just odd how it started. I had it set to vibrate when I pressed any keys, and then I was texting and it stopped. So... the only thing that I've seen that is a case that I only seem to have, my phone vibrates AT WILL, but when it does, it's very raspy and sounds very 'sick' and loud. So, I am not about to open my phone. I'm tech savvy enough, but in no way have I ever tinkered with hardware. I got my HD2 back in May, so I'm hoping that I have a warenty through HTC at least. I haven't contacted anyone about this, so is it my best bet to just send it to HTC or contact T-Mobile? And I have insurance, but I purchased my phone from Walmart. lol. Help?
I just came across this thread....
my vibrate function has been broken for several months and I've been delaying sending in for repair because I'm afraid of how long it will take (plus, it is the Australian version so I dont know if HTC North American will actually repair it under the current warranty)
I noticed that the bottom part of my flash does in fact seem to be pushed in. I'm considering doing what Maria did (opening it herself and popping the flash back into place). Does anyone have a sense of how long the repair takes from HTC?
Thanks
VIBRATION and FLASH PROBLEM
i'm having the same problem... lower part of the flash is pushed in. and vibration sometimes functioning sometimes not... but worst my FLASH NOT WORKING AT ALL...
Now having the same problem. This is a design flaw if I've ever seen one.
Same problem here, vibration was not working, but I just fix it!
I bought this T-Mobile HTC HD2 off eBay, and turns out that the vibration was not working!!
Once I found out this thread and the information about how the flash cover was blocking the vibration motor from functioning, I was able to confirm this was exactly what was happening!
So, I decided to open up the phone. I did not had to extract the entire screen piece out, I just had to unscrew the four screws and use a "shower suction thingy" on the screen to help pull it out but just the top part (in other words, half way out), because I only needed access to where the flash cover was, and then I was able to use a thin screw driver to PUSH back the flash cover to it right position. Then, after putting everything back to its place, the vibrator motor started to work!!!
Maybe I will put some "super glue" on the flash plastic cover to secure from being accidentally being push in in the future. Anyways, thank you everyone here on the forum for sharing your ideas!
As a late follow-up to mine... I called HTC and got an RMA number. Put off mailing it in for 3 weeks while I backed it up and arranged a temporary phone.
Mailed it on a Friday. Had it back with a replaced back on Monday.
I was EXTREMELY happy with the customer service on this one!
Missed 3 calls today... realize phone is not vibrating. Check different things that should make phone vibrate... nothing...
Flash lens is not pushed in this time... I'm about a month out of warranty now. Wonder how this is going to go over
I had this exact problem occur a few days ago, and I opened it up and simply snapped the light cover back into place carefully. But my phone still wasn't vibrating, so I opened it up again and I saw that the black rubber around the vibrate motor was causing the part that creates the vibration to get stuck. I simply just snipped a bit away so that the it was free and ta da! However the vibration is still weak compared to before so I don't know how to fix that? hope this helps you, and if someone knows why the vibration might be weaker than before the problem started any help would be great. thanks
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
Click to expand...
Click to collapse
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
hiroller173 said:
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
Click to expand...
Click to collapse
Sadly, it was just coincidence that it randomly stopped happening when I enabled and disabled the auto-unlock feature with Smart Cover. My phone started doing it again and I've been unable to repair it. I went to Verizon and they wiped my phone before telling me I'll just have to get it replaced with a refurbished one. Very frustrated. Shame there aren't any AOSP based ROMs yet (like CyanogenMod)-- they'd probably fix it since the cover thing wouldn't be a feature.
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Same experience
Just to add my experience as I go. This afternoon I received an error that my SMS data could not be downloaded. Upon sliding down the notifications I was unable to control much. I ripped the majority of my hair out over this.... My pen works flawlessly everywhere though. I eventually discovered it works fine on the bottom half as you described. I have to run to some appointments, but I'll touch back after I try a few things.
gilros said:
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
gilros said:
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Frank Westlake said:
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
thematt917 said:
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Click to expand...
Click to collapse
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
I realized had about 3 days left on my Best Buy (elite+) 45 day return. Swapped for a brand new one :good: with no issues!
Frank Westlake said:
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
Click to expand...
Click to collapse
I have the same issue. I ve been trying to understand why this happened but no luck. I tried everything from updating to reseting. I first noticed it when i took the battery out as well. but the problem kinda fixed it self so i thought the phone has a spaz or something. but when i removed the battery again it happened again.
I took it to the people i bought it from and all they can say is cause there were a couple of scratches on the side of the case that it may not fall under warranty...
i was pretty angry cause its only two months old and the warranty is for a year. and the problem started happening while i was overseas so its been like that for almost a month. hopefully the sales guy is just talk cause its not up to him its just his "opinion" as he put it.
Did they explain to you why this happened? or if this is a common issue?
Hope your new phone is ok
I have this problem intermittently also. Exactly as described above.
Sent from my SM-N900V using Tapatalk
any updates on this? im having the same problem now with my tmobile version. it fell facedown and the extended battery i had it in fell out. im going to try putting an aosp rom on it when i get home from work.
Timely post! I gave up. Verizon sending me a warranty replacement to arrive today.
Sent from my SM-N900V using Tapatalk
I have the solution!
Please. Let me know it worked for you, so people that doesn´t like to post and only read can solve this problem.
The Problem:
The half bottom screen is not working. Including the back button, the option button and the home buttom. they only work if you use the S Pen. Except for the home button. The volumes button do not work either. So the Solution is this..
take off the battery while the phone is on. YES, do not turn off the telephone and the take off the battery. Just take off the battery while the phone is on. It should work. I hope this is the solution.
One more thing. Do not allow your phone to dried up the battery completly so this wont happen again. It is better to turn it off before it dries up.!
Please let me know if it worked for you! I will let you know if this problems start again and if was only an coincidence.Hopes it not!
This tough me a good lesson! never buy a Phone from not trusted retailer, it is better to pay the full price a good store. The people that sold me the phone has a crappy warrraty like if the screen it cellphone is complete off they wont allow me to use the warranty and my phone had faulty battery conecction so it was off. then I paid 100 dollars to be repaired then this problem.
Ok, guys please let us know if it worked so people start saving their phone
Just happened to mine as well
Hard reset didn't work, on the phone with support trying to request a replacement now.
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same problem of touch not working.
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
luas_13 said:
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
Click to expand...
Click to collapse
I haven't gone back to refresh my memory but it seems to me that all these occurrances were caused by removing the back cover. Try removing it and the battery and firmly press on every spot with your thumb. First place the device face down on table padded with a single layer of a blanket. Remove the SIM and SD card and firmly reinsert. Press the back cover on and try it, then return it for warranty if it is still bad.
Frank
I also was faced with this issue today at the start of my morning BUT I FOUND A SOLUTION
I have a Sprint Galaxy Note 3 N900P Stock ROM/ no root, no mods/custom kernels/boots etc...
My device side effects were
The bottom half of my screen was not responding to my fingers,
When you press the Power Button, The options appeared on the top section of the screen instead of being the center
When I press the volume up/down keys, The volume would raise and lower, But the screen that pops up and shows you the volume had increased or decreased didnt show up
Only way to use device was with S Pen
Basically all the issues everyone listed, I had them.
Now my solution; if the issue is a hardware issue.
After dissembling my phone to see what each hardware part of the phone controls, I've come to the conclusion that there was an issue with my USB Dock Connector section of the phone. I uploaded a image pointing which connector controls it. I tried to just wipe and clean it up a bit because mines had some residue on the underneath of it. Then I plugged it back in and it started back to work %100. After I tried restarting it a few times and shaking the device up, it still works; Although I am still going to order a replacement USB Charging Port with flex cable just in case.
fixed.
This is the definitely the hardware problem.
most likely happen if u ever dropped ur phone to the ground ----------- and reboot ur phone some what later time. (can be days or months).
Temp Solution to this problem is...
face down your phone to the flat floor or a table, gently hit the back, strong enough to shock the devide, but not that strong to crack your screen.
one other simple way is to drop your phone to the floor, screen is facing down, from about 30 cm high from the floor.
"simply, hit your device like you used to fix your ur old TV. "
that is just a temp. GL.
Hi all
[Originally posted this in the Verizon Note 4 forum accidentally, so apologies if you've seen it already]
My Note 4 screen has started locking up (i.e. continuing to work in the background and the screen is still responding to system events (SMS notifications etc) but it is not responding to touch.
I have tried several factory resets, after which the screen stays responsive for about 3 or 4 pages, then locks up again.
Background: the phone was rooted about a year ago, to get around the SD card restriction, and has worked fine up until the last week. I gave the phone to a friend who put CWM-based recovery manager and the latest Samsung Android 5.1.1 on it. After setting the phone up successfully and downloading all my apps on to it and getting everything running perfectly, I used CWM to back up the OS image onto the SD card.
Phone worked great for about a day, then started freezing. Wiping the caches / restoring / factory resets and all permutations of these have so far proved ineffective...
I took the phone in to a repair shop last night, the guy reckoned the problem was down to a poor screen replacement, and they hadn't used the correct bonding cement, and that the screen had separated from the LCD such that capacitance couldn't do its thing.
However if this were the case, the screen would not work at all, even briefly after a system reset.
The repairer is simply dismantling and rebuilding the phone to see if it's a loose/dirty connector somewhere. He's not going to try to fix it with firmware/software.
Any pointers or suggestions gratefully received
Vaughan
I was getting stutters like this, and after a month my phone started shutting down when I hit 50% or so. I replaced the battery off eBay, and that cleared the problem up. I think sine quickcharge 2.0 batteries fail faster than they should, but a Sammy battery is only $6.50 or so, so I don't mind buying one more often fir the quickcharge benefits.
Maybe try a new battery?
Samsung original screen replacements always come with AMOLED+Touchscreen.
If the guy only replaced the touchscreen you have a fake one and yeah i don't need to tell you about chinese replica's quality.
I myself work at a smartphone repair shop and we only use original products to get the best quality for our customers. It's more expensive that way i know but thats better than putting sh*t in there ands the customer needs to come back with the phone.
SquirtingCherry said:
Samsung original screen replacements always come with AMOLED+Touchscreen.
If the guy only replaced the touchscreen you have a fake one and yeah i don't need to tell you about chinese replica's quality.
I myself work at a smartphone repair shop and we only use original products to get the best quality for our customers. It's more expensive that way i know but thats better than putting sh*t in there ands the customer needs to come back with the phone.
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Thanks for that Mr Cherry..
So it's the dodgy glass doing it? It's definitely not the genuine Samsung part as it gets covered in grease as soon as you touch it.
The weird thing is, if it was the glass then I'd assume it wouldn't work at all; whereas when I do a factory reset it works for a short while then stops...
Baffling.
So, something happened with my camera. It's not like my phone has never been droped but the last two days I have been fighting this problem. My phone seems to need more presure on camera contact to motherboard than it can achieve by just pushing the thing. Camera is working if I keep some pressure on the contact with the mobo, but as soon as I take the pressure off camera goes black. I'm thinking on attaching some bulky thing right on the contact to get enough pressure there... my phone is not under warranty anymore and I literally don't trust technicians around here.
So, have you ever had a similar problem? Do you know some way to help or get a camera replacement or a tip on how to repair this pinning problems? Anything?
I am facing the same problem for over 2 months. To today I haven't got any solution. According to local repair shops there's a problem with the motherboard and it needs replacement. I visited the Xiaomi official service center but the told me to submit the phone for two weeks. I asked other customers there and they told me that it takes about a month for Xiaomi to repair and return the phone, so I came back as it's the only phone I have?. I'm just helpless.
abhinav241998 said:
I am facing the same problem for over 2 months. To today I haven't got any solution. According to local repair shops there's a problem with the motherboard and it needs replacement. I visited the Xiaomi official service center but the told me to submit the phone for two weeks. I asked other customers there and they told me that it takes about a month for Xiaomi to repair and return the phone, so I came back as it's the only phone I have?. I'm just helpless.
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I did put a bulky object between the two plastic layers in the back of my phone and camera is working again. My warranty was already lost and made sure contact was loose on the mobo, but you may try this without opening your redmi, unless you know for a fact the problem is with the mobo.
Thanks a lot I will try it.
doesnt help me in any way; always have to apply pressure at different spots on the backside of the phone. so i am pretty much helpless, beating the hell out of my phone when i need my camera to work. smh...
Hey i have the same issue for rear camera, though front camera is working. Took to service center, they said to change the mobo...wtf...Also tried to open the screw and pressed the camera socket in mobo, tried to press while camera is on, but nothing works. Searched in google, all are saying its a hardware issue and pressing back camera will work, but no luck for me. Don't want to loose this tiny magic phone with all android developments are happening. Recent 64 Bit rom by pirej is working smoothly. But will miss camera. Any other way to activate this....
CENTSOARER said:
I did put a bulky object between the two plastic layers in the back of my phone and camera is working again. My warranty was already lost and made sure contact was loose on the mobo, but you may try this without opening your redmi, unless you know for a fact the problem is with the mobo.
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:good:I used two pieces of matchsticks and it worked for me.Now there is a bulge on backcover.
I bought camera module from aliexpress and installed it, now my phone camera works fine without any issues.