I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Find out every step to do a backup in recovery... see if that works
BlackHawk6 said:
Find out every step to do a backup in recovery... see if that works
Click to expand...
Click to collapse
Load into bootloader
Press power button once and wait about 20 seconds
press volume down once then hit power button once
Wait about a minute and move the trackball down slowly 3 time and press it
Scroll it down once and press it four times
trevorwhopkins said:
I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Click to expand...
Click to collapse
Unless your screen is broken you can always boot into recovery.
Take out the battery, then put it back in.
Hold the trackball down as you power on, this will boot you into fast boot.
Select bootloader, then select recovery. and bam your in recovery and can reflash.
I can get my phone into recovery. When I adb in i can push the phone into recovery, then when i hit adb devices it shows my phone and says recovery.
the problem is the backlight is not on even when i am in recovery. i would say the screen broke, but it seemed like a software problem, because it was just slow to come back on. It still always came back on. then I left it in my car chargine and it never came on again. The phone seems to be working fine though.
Kind of off topic, but did your call screen do this before flashing to Desire at all? Did you recently install a screen protector? I had problems with the PhantomSkinz screen protector making the proximity sensor less sensitive and behaved exactly how you're describing...as soon as I took it off it started working again. I'm now using a dcmugen88 screen protector and it works great.
interesting. i have one of those bodyglove or whatever protectors. best buy glued it onto my lcd. i suppose it could have started around that time. but would the proximity sensor still be deactivating the lcd even when its booting up or in recovery?
Oh, I must have overlooked that. The screen protector wouldn't cause any issues on startup or in recovery... guess it must be the rom then.
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
trevorwhopkins said:
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
Click to expand...
Click to collapse
ive got 5 bux that says the power connector to your lcd came lose so now the screen just doesnt turn on ... i have heard this issue before... send it in and get it fixed if its going to cost you then tell them to **** off and send their phone they just sent you back
Whatever rom you are running ask the developer of rom in his thread. That's where you will get the best information and help.
Related
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
rbebenek said:
Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
Click to expand...
Click to collapse
Sounds like a physical problem with the battery losing contacts. I suggest a replacement.
Thanks, its on its way back to HTC.. we'll see what they say about it...
ive been having the same problem... let me know what happens... do you by chance have one of the skins on (ie best skins or invisishield)?
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
update...
lbcoder said:
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
Click to expand...
Click to collapse
there is not need to be an A*****e about it. trust me, that is the first thing i did, don't assume you are smarter then everyone else.... its a defect they had in a few models. i dont see why you need to jump up and start pretending like you know everything about everything.
as an update to the status, the main board is broken but HTC is refusing to fix it, since they are telling me i have a broken warranty sticker. currently if i wanted it fixed i would have to pay $378.51. That is the amount for the repair. so for now i have filed a dispute with their Repain dept. since there is no point in fixing it when a new phone is 30 bucks more.
sorry for not updating sooner, i was in the tri state area the last week.
will keep you posted on this. but if yours is doing the same thing, call T-mobile if you have thme, for a replacement, or HTC for the repair.
Hey guys! I have searched the forums and haven't found a problem quite like this yet. Recently, I got some water on my phone, but was able to wipe it off, and it worked fine, and the water damage indicators on the phone are still white. During that day though, after rebooting the phone, the screen appeared to not turn on, so i thought it WAS water related damage, of course.
I put the phone in rice for a few days, and NOTHING, till one day i looked at the phones screen under intense light.
The phone vibrates after you power it on, but then that's all you get, but upon further inspection under a bright light you can see the MAGLDR boot screen come up, and load all the way to the GO GO GO part, then it freezes and stops.
The screen is still black, and there's no light at all, you have to hold it DIRECTLY under bright light to see it.
I am ..or was...running the android NexusHD2 gingerbread 2.2 NAND (2.3.2) rom with MAGLDR 1.12 installed.
I can get into the boot menu, and all the hard buttons work. I can even play tetris, when i can see it. >.>
The MAGLDR seems to work fine, the android doesnt work, or load anyway.. I an go into USB flasher, option 5 on the boot menu, and reload android, but it does not resolve the problem.
Any suggestions oh wise XDA members?
I am not an expert when it comes to the hardware side of tbe HD2, bjt I am learning. It kinda sounds like you may have got some water inside the unit either through the speaker opening t the top of the front of the phone or in around the small openimgs around the buttons at the bottom of the front of the phone. My bet is it was the buttons cuase this is close to the digitizer. And it sort of sounds like the digitizer is malfuncting.
Seeing as you have tried reflashing the ROM the only real sugestion I got is maybe get you a small hex head screwdriver and open up your HD2. Take the mainboard out and the digitizer out and very lightly use a hair dryer on the low setting to try and dry them out. make sure to bold the dryer a good distance from them cause you do not want to get them hot just dry them out.
Now you still have a waranty I would just do a warranty exchange or have them repair it. If you don't have a warranty and don't want to try this I do not blame you. It is just the only idea I have. You can always find a cell phone repair shop and have them do it.
Best of luck.
This happened to me too. My HD2 was completely submerged, but luckily for me I had the torx needed to immediately open it up. I didn't use a dryer, but I did towel it off. Then I just left it off and apart for 5 days before I actually put in the battery and turned it on. I did have to replace the screen because it cracked to hell, but my main concern was knowing that it would still function. Good Luck.
Okay, I contacted HTC today after reinstalling winmo 6.5 stock for the HD2, A guy named bob told me I could send it in and have it repaired covered by HTC. My guess is that because the water damage indicators are white, they shouldn't void me, right?
I am guessing it IS the digitizer because of the following reasons.
Winmo works fine, though the sim card will need to be replaced, which is no problem. the touch screen does not function and the screen is still black and wont light up, but winmo boots successfully, like I said, viewing under bright light.
I think I am going to try and send it to HTC, if they say its void, then I am going to try repairing the digitizer, as the tmo digitizers are readily available now. Before that though, I will try your suggestion T-Macgnolia.
I'll post my results soon!
I have a Desire Z (bell) that i got off the forums to use with AT&T.. everything went great, i love the phone.. about 3 weeks ago i went to check the phone after leaving it on the charger while i slept and the screen was grey with black lines. all the lights work, and i could even answer phone calls by judging where the slider was. pressing on the screen gets haptic feedback. The phone did not fall while i was asleep. I actually havent dropped it once since i got it (around april)
So i called HTC and the phone is within its 1 year warranty but they said since its a canadian phone i will have to call that carrier, so i called bell and they said "call HTC. If you dont live in canada we wont help!"
So when i call HTC back they tell me to call futuretel and they will fix it. I call futuretel and they say no because im in america.
So i call HTC back again and tell them it is ridiculous that the phone is still under 1 year warranty FROM THEM and they wont fix it. they are supposed to be getting in touch with futuretel for an exception or something but i am tried of waiting.
Attached are pictures of the phone in its current state. It is running cm7 and i had not flashed anything on it for atleast a month before it messed up.
Has anyone else had this problem or have any ideas over what has caused it? I've looked online to find images of another screen doing this and haven't been able to.
i forgot to mention that i offered to pay for the repairs from HTC since i was not the original buyer. They still said they won't work on it. It's not that i dont want to pay for the repair, I cant find anyone to do it!!
You need to fix the screen, mine broke two times:
-Dropped once, the screen was OK, then broke in my pants
-Dropped it again on the floor and my screen broke a second times
Seriously, repair your screen by yourself, you will save about 100$ just because you don't pay for the technician.
Just follow this tutorial, it's pretty easy.
http://www.youtube.com/watch?v=u-dR8CHEGjY
Then you may want to buy the screen on ebay with the tools for the phone:
http://www.ebay.com/sch/Replacement...&_dmpt=PDA_Accessories&_trksid=p3286.c0.m1538
Good luck!
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
bfinch said:
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
Click to expand...
Click to collapse
I cannot garantee it's the LCD, but both times I got those kind of white screen + black lines it was the LCD for me.
Ok so basically I love the g2, but here is my problem, bare with me on this haha, BTW its completely stock n everything as its my 1st Android phone so didn't want to mess with it. So basically I broke my phone screen in January, bought new screen, followed a YouTube tutorial, replaced LCD+touchscreen, no issues super happy, had the odd issue where if I woke screen, would only be on for a second n then go back to sleep, but then upgraded to KitKat through computer software update, still nothing wrong, upgrade fixed the issue with the knock to wake, and then my worst day, smashed the screen again! On good Friday, ok I thought I'll just replace screen again, so I did, but when I put new screen on and tested it, all was well, until I made a phone call, the instant moment I press green call button, screen goes blank and won't come on no matter what, power button don't bring it back on or end the call, but I can hear the other person and they can hear me, had to turn phone completely n back on to be able to use it again, so I though hmmm dodgey screen, but just to be sure it wasn't the phone I put damaged screen back on, and the issue didn't appear, stayed lit up while in my hand, went off next to my ear, back on whole in hand, so I took it to local phone repair shop because I couldn't be bothered going through the hasstle getting refunds etc, they replaced screen, I went and tested it before paying them, guess what, same problem, so what exactly is going on? Has KitKat made the phone not work with a new screen other than the one I upgraded it with? I'm seriously confused and need some bodies help urgently my model is an unlocked lg g2 d802 16gb now I turned it on last week before I took it to be repaired, and it says I have software updates but I didn't bother installing them, is there a chance these could be related to my issue and possibly fix them? Its driving me nuts tbh
Chris
Hey Chris. It seems like your proximity sensor is messed up. I think the new screen you got yourself is worse quality or your damaged the proximity sensor when installing the screen.
Edit:
Please go into your phone app (where you call people) and type the following
3845#*802#
Then go into: HW Device Test and then ALC proximity test. Try testing your proximity sensor with your hand. It should change from far to near when your hand is about 2 inches from your phone. The proximity sensor is located next to the camera.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok thank you I will try that, I also thought a damaged sensor but when I put damaged screen back on after having the issue with my new screen it worked just fine, no blank screen when making a call, I retested it before I left it at phone repair shop, still was fine, then picked it up with a new screen and issue came back, I don't get why its been like this, I'm thinking bad quality screen and maybe try scratching the sensor area of the new screen to allow more light in? It may be to dark for it, what exactly do I do if it works fine when using that code, try another screen?
Chris
I doubt it will work when you use that method. It's just to make sure that it's the proximity sensor that's the problem and not some loose connection. And yes, a new screen would be your best bet.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok I won't try that method then lol, what if it doesn't work when I use that code, as I said I didn't have the issue with the damaged screen which I tested after having the issue with the replacement screen I'd purchased, so how do I know its not just the screen not allowing the sensor to see? Is there anyway I can reset the sensor to relearn maybe?
Chris
If you follow my steps, nothing bad will happen. It's just a way of troubleshooting the proximity sensor. I still think you should do it.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok I've spoken to phone repair shop and they agree it worth a try to see if its the screen or not, I'll let you know on Saturday after I've been and tested it
Chris
I just had this exact same issue.Turns out the inside of the screen was just dirty. I opened it up and took a q-tip to the inside of the screen and it worked perfectly after that. Also check the readings of the light sensor, as it is right next to the proximity sensor, if the screen is the problem it will likely have low readings as well.
Great I'm glad somebody else has encountered this issue, its been driving me nuts lol ok so I dial in the code that's been mentioned and what are the labels in the menu for the proximity and light sensors? I'm thinking its just a crap screen as the broken 1 worked fine after I put it back on after testing new screen, and I reckon the screen the repair shop has used is also ****e quality, but I just want to cancel it all out as I don't have the phone to hand to inspect as they still have it lol is there a picture somebody can post up to show what to not cover when replacing the screen and applying adhesive tape etc? Just so I can show them to make sure they have done it all properly.
Chris
Ok so just to update the problem, I went to the phone shop today, did the test, it was showing near all the time, but the light sensor reading was quite high, 166 or something, but I then tried squeezing the screen, index finger on back and thumb on front, gently squeezed it, and proximity sensor started showing far, and near as I moved my hand over it, but after few seconds, went back to showing near constantly, so I think its the screen not been seated, told the shop to take screen off, give it a good clean and reseat it. This sound good to you guys?
Chris
Anyone?
Bump! I'm only wanting a little extra advice so I don't end up paying more money out for another screen when it could possibly be proximity sensor? I think it was just the screen not seated properly, anybody have an idea or something else to either assure my choice or point me in another direction?
Chris