Hey guys! I have searched the forums and haven't found a problem quite like this yet. Recently, I got some water on my phone, but was able to wipe it off, and it worked fine, and the water damage indicators on the phone are still white. During that day though, after rebooting the phone, the screen appeared to not turn on, so i thought it WAS water related damage, of course.
I put the phone in rice for a few days, and NOTHING, till one day i looked at the phones screen under intense light.
The phone vibrates after you power it on, but then that's all you get, but upon further inspection under a bright light you can see the MAGLDR boot screen come up, and load all the way to the GO GO GO part, then it freezes and stops.
The screen is still black, and there's no light at all, you have to hold it DIRECTLY under bright light to see it.
I am ..or was...running the android NexusHD2 gingerbread 2.2 NAND (2.3.2) rom with MAGLDR 1.12 installed.
I can get into the boot menu, and all the hard buttons work. I can even play tetris, when i can see it. >.>
The MAGLDR seems to work fine, the android doesnt work, or load anyway.. I an go into USB flasher, option 5 on the boot menu, and reload android, but it does not resolve the problem.
Any suggestions oh wise XDA members?
I am not an expert when it comes to the hardware side of tbe HD2, bjt I am learning. It kinda sounds like you may have got some water inside the unit either through the speaker opening t the top of the front of the phone or in around the small openimgs around the buttons at the bottom of the front of the phone. My bet is it was the buttons cuase this is close to the digitizer. And it sort of sounds like the digitizer is malfuncting.
Seeing as you have tried reflashing the ROM the only real sugestion I got is maybe get you a small hex head screwdriver and open up your HD2. Take the mainboard out and the digitizer out and very lightly use a hair dryer on the low setting to try and dry them out. make sure to bold the dryer a good distance from them cause you do not want to get them hot just dry them out.
Now you still have a waranty I would just do a warranty exchange or have them repair it. If you don't have a warranty and don't want to try this I do not blame you. It is just the only idea I have. You can always find a cell phone repair shop and have them do it.
Best of luck.
This happened to me too. My HD2 was completely submerged, but luckily for me I had the torx needed to immediately open it up. I didn't use a dryer, but I did towel it off. Then I just left it off and apart for 5 days before I actually put in the battery and turned it on. I did have to replace the screen because it cracked to hell, but my main concern was knowing that it would still function. Good Luck.
Okay, I contacted HTC today after reinstalling winmo 6.5 stock for the HD2, A guy named bob told me I could send it in and have it repaired covered by HTC. My guess is that because the water damage indicators are white, they shouldn't void me, right?
I am guessing it IS the digitizer because of the following reasons.
Winmo works fine, though the sim card will need to be replaced, which is no problem. the touch screen does not function and the screen is still black and wont light up, but winmo boots successfully, like I said, viewing under bright light.
I think I am going to try and send it to HTC, if they say its void, then I am going to try repairing the digitizer, as the tmo digitizers are readily available now. Before that though, I will try your suggestion T-Macgnolia.
I'll post my results soon!
Related
Thought I'd try talking whilst going for a jog and managed to get some sweat into my XDA Mini. The result: the LCD still operates, but the backlight is broken.
I took it to a repair shop to see if they could repair it but they say I need a full new LCD - not so cheap. The guy seemed a bit dodgy so I thought I'd double check people's thoughts here before I go and spend the $150 to fix it.
I'm sorry if I'm insulting your intelligence, but have you tried holding down the power button while the screen is on? The backlight can be toggled on and off by holding the power button down a few seconds.
Just making sure!
(Eg. Check your floppy drive before you decide that the hard disk is dead - store attendants can actually forget things like that)
Haha,
Yes I have tried everything relating to normal backlight usage, including a hard reset.
I know the backlight is stuffed because for a while it would turn on for a sec before turning off, then finally it went kaput.
Well the backlight probably is stuffed. And $150 is a bit steep for a new screen, but I doubt you will find any better - though if you want try eBay. I just searched eBay US for 'xda mini LCD' and got a range of LCDs from $70 to $100.
The installation isn't too hard, as long as you're careful - it just involves opening the Magician (which takes patience, but isn't too hard or risky), unplugging the old screen, detaching it, and installing the new screen.
Darn,
I found a screen for AUS$115 delivered on ebay.
Is there any way I can tell if I have the black or yellow screen connector without opening the phone up (I'd prefer to have to open it as few times as possible). My guess is that it would be one of the black ones as I think it's an earlier model.
Hey maximus, I know it's been a while. Did you fix your screen? I've got a Trinity with me (also known as Dopod D810) and I put a new screen into it. It worked, but after a few weeks, the alignment went off and would not reconfigure no matter what I tried. Then suddenly, the backlight went dead but the LCD still worked (I can see the content on the screen if I shine a torch on it). I'm an experienced phone repairer but I thought I'd check to see if you did anything to fix your original screen.
I've got the phone open - the connectors are fine. I've tried applying light pressure to the sides of the LCD, hoping that maybe it was just a loose connection inside the LCD, but to no avail.
Looks like I'll have to buy another LCD
hey i'm have=ing the same problem !
there are not any option but new screen
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
Ok so I have the fabled white screen issue on an 8525. When it first occurred I searched and read all the write ups, decided I had the ribbon cable issue. Took it apart and simply unplugged and replugged the ribbon cable with great results, no more white screen.
I repeated once when it came back after being bumped around, again with positive results...but this last(3rd)time instead of it working I now get white screen 95% of the time. I re-notched the sliders the first time, and last time.
During the 5% it works I noticed the charge light would correspond to it going white.This never happened before...
Example:
When OFF - Connect charger, Red light for 1 second, then nothing=White screen from power on
When OFF - Connect charger, Red light for 1 second, then orange charge indicator = normal startup
When ON and Working - Connect charger, no light, no charge - reboots to white screen
When ON and Working - Connect charger, orange charge indicator, reboots normally.
There is no heat or noticeable pressure on any parts, everything seems to fit normally.
It does boot normally with screen white.
Any ideas? I really don't want to give up on this thing, is there any hope? or just ebay it for parts?
Thanks
-Nick
same problems here, if someone could just tell me what parts to order, cause I have no warranty (ordered over ebay). I tried both the instruction that has chinese fonts on the page , and other from R&R, no luck, white screen all the way..
I had the WSOD and took it apart and reassembled a few time. The 3rd or 4th time the screem came back, but now it is shifter to the right around 1/4" or so. I mean there is just white along the left edge, then the normal screen/color starts and is cut off on the right.
Does anyone know how to correct that, is it related to the same flex cable or is there something else I disturbed?
mine will fade to white.. then i just push the power to put it in standby, then push power again to wake it back up and back to normal.. it rarely does it but still annoying...
If You Ordered From At&t
I had this problem about 2 weeks ago!!!!
I thought it was a fluke!
Anyway, walked over to 43rd and Lexington (NYC FOR THOSE WHO DON'T KNOW THAT MANHATTAN IS THE CENTER OF THE WORLD)
and they gave me the EXCHANGE HOTLINE for at&t.
I called them up, told them my screen is fading to WHITE and the lady sent me a new or referbished phone.. i dont even know.
Just so you know, i ordered my phone on AMAZON with a new activation. its covered under the MANUFACTURERS warentee for a full year from the date of purchase... so is the REPLACEMENT PHONE... but not from the date of replacement, just the date of purchase.
did anyone get deeper into this yet? I got a 8500 (need those without camera) from ebay USA, already with white screen. After reading here, that this is mostly an issue with connectors, I bought it, disassembled it and reassembled it, though still white. Should I give the contacts a treatment with contact-spray? (there's a tuner spray that doesn't leave residues) Or is there something broken within the ribbon cables? Seller said it has been dropped (but he also said, he didn't want to open it, while it clearly has been opened, one screw missing and warranty seal gone). It ssems to boot up normal otherwise, I hear a sound after the boot process, so probably this isn't a software issue?
Edit: another thing I noticed: When I run it without any keyboard connected at all, it's also white. I then connected the dpad again, and I could see a hint of the at&t logo in the lower part of the screen. When I pressed around on the back of the dpad a bit, all LEDs would go on/off... Sound to me like the dpad has gone bad, possible?
Edit II: Got it. Using a 20x eyeloupe I found that the PCB of the DPad is broken under the little chip on it. Now I just gotta find a dpad here in germany, but I assume those Hermes' are all equal...
hello
where can I get manual (if there is one) for disassembling hermes. link in wiki does not work.
thanks
this worked good for me
http://inuchanbt.blog54.fc2.com/blog-entry-100.html
Anyone know if this applies to the 8125 as well? I've got a flickering white screen. I had dropped my phone a few weeks back and cracked the LCD. Replaced it with an OEM LCD - it worked fine for about 2 weeks and then just suddenly went all white. Phone still works, I can still get calls - just can't see who is calling.
I don't recall that the wizard had the same problem... Though from a logical point, it seems that there is an issue behind white screens and the thumbpad being responsible for it, so it may well be the same thing. Perhaps just disassemble the wizard (there should be a howto too) and check if theres a similar connection from mainboard to thumbpad circuit.
Is there a disassembling manual for a imate k-jam that anyone knows about?
Here's a website with a video manual i found useful...
http://viralelectronics.com/category/howto/page/2/
Figured out the problem...
The only reason I figured out the screen goes blank is because the motherboard loses connection with the screen when you slide the keyboard out...try this out and see if the screen comes back...
put the screen on sleep mode (no white screen)...then slide out the keyboard and tilt it a little hard after pressing on the screen and put the power on. if it doesnt work try again it might take some pressure and power to make it work...be careful not to put too much power but as far as I went, it's a very sturdy cell.
alternately, slide out the keyboard in sleep mode, and press all the buttons really hard and then try to press the power button (press more towards the space bar because that helps)...if any of this works and the screen comes back on even just for a second...follow the following
Go back to the person who gave the link to the site with opening the HTC instructions and follow through and clean the whole phone up from dirt around the screen and such...you dont need to put those rubber things or whatever it says to put on the screen...then when you are putting it back together, press hard on the wire connecting the touch screen to the motherboard. I suggest sealing it with a good tape...and then you are good to go! I did it but it had a few glitches...the screens contrast sometimes goes awry but it is still visible and responds to touch. Also, the physical buttons work as well!!
Good Luck and do it at your on risk.
Have any of you tried this? http://forum.xda-developers.com/showthread.php?t=321163
hope the best
i tried this and it worked for me. i also pressed alil hard around the d-pad and heard a pop. i think it poped back into place.
thanks
razor rc said:
i tried this and it worked for me. i also pressed alil hard around the d-pad and heard a pop. i think it poped back into place.
thanks
Click to expand...
Click to collapse
i still have this problem.
fixed my wsod
I noticed a few days ago my 8525 screen went white, rebooted and it went away. Today it came back, but would only go away for a few seconds and then back to white. After reading some forums I decided to check the connector. I took the phone apart following this site as a guide. I removed the connector on the board side and cleaned the contacts with a qtip and denatured alcohol. Phone has been perfect for the last few hours, no more white screen of death. I didn't mess with the connector on the LCD side, just the board side. I'm a computer tech and I found it quite annoying to disassemble, but I managed without causing any damage, however, I'd rate the job at about a 8/10 as far as technical ability.
Joey
warped0202 said:
I noticed a few days ago my 8525 screen went white, rebooted and it went away. Today it came back, but would only go away for a few seconds and then back to white. After reading some forums I decided to check the connector. I took the phone apart following this site as a guide. I removed the connector on the board side and cleaned the contacts with a qtip and denatured alcohol. Phone has been perfect for the last few hours, no more white screen of death. I didn't mess with the connector on the LCD side, just the board side. I'm a computer tech and I found it quite annoying to disassemble, but I managed without causing any damage, however, I'd rate the job at about a 8/10 as far as technical ability.
Joey
Click to expand...
Click to collapse
i agree that this is one of the first things to try in curing the white screen issue. Others may find their problem runs a little deeper and the contacts on the d/pad chip are broken. An improvised cure which may not be very permanent is to place a little padding on the surface of the chip as described here:
http://forum.xda-developers.com/showthread.php?t=321163
If you have appropriate heat gun equipment you can re-flow the solder on the d/pad daughter board - but remember to remove the sticky key pad layer or you'll cook it!!
I regret that I'm closing this thread because we have several "White Screen" threads and the questions and answers are being spread all over the place.
Please use this one for future posts:
http://forum.xda-developers.com/showthread.php?t=321163
Mike
Do I blame the onboard video or the LCD itself for this problem? I've taken the phone apart and re-seated the motherboard connections, which was no help. If I connect using EveryWAN the phone appears to be working fine, in fact I flashed the T-Mobile ROM and than the Button ROM thinking it was a IPL/SPL issue. Even if I try to start in boot loader mode the screen still looks the same.
Just trying to decide If I need to replace the motherboard or the LCD.
Thanks,
Bump back to the top!
Screen seems intact without any damage visible, no cracks or out?
Had this problem once with my old Universal, was the colour transfer wires that were loose, but pretty sure the Uni is totally different to our wizards.
Prehaps open her up and see if theres anything thats loose prehaps.
I had it opened and re-seated both the connecting cables, but no luck.
Ive had this problem with my wizard .. i couldnt find a solution. tho i didnt really try very hard. Basicaly just picked up another one on ebay for like £30 seemed cheaper than spending the time and effort fixing it. I think mine got progressivly worse. It used to do it occasionaly and now just it as soon as its switched on
i have a same sort of problem...
left of the screen fills with lines and the whole screen fades to white.
turning on and of the screen via power button takes it back to normal but then it happens again.
noticed it only happen in portrait so i have to set it to landscape all the time
for some rom and spl's it happens just a few times a day and others i cant use it in portrait.
If i find a solution it might be working for you to
Fading white screen of death
Could be the battery. Have you tried a new battery?
Solved.
The LCD itself was bad.
I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Find out every step to do a backup in recovery... see if that works
BlackHawk6 said:
Find out every step to do a backup in recovery... see if that works
Click to expand...
Click to collapse
Load into bootloader
Press power button once and wait about 20 seconds
press volume down once then hit power button once
Wait about a minute and move the trackball down slowly 3 time and press it
Scroll it down once and press it four times
trevorwhopkins said:
I have a serious problem. I noticed a bug in the Desire alphas where sometimes when the backlight went off during a call it would not come back on when the i took the phone away from my face. It always came back on eventually.
Ok now yesterday I flash alpha 8 and it worked fine. Now all of a sudden I reboot my phone bc the battery dies and the backlight won't come on at all! I know the phone is on because the haptic feedback and cap buttons are on and if I leave it on I can tell it's getting notifications.
How am I supposed to fix this?! I can't even see anything to get into recovery! My phone is unusable.
Click to expand...
Click to collapse
Unless your screen is broken you can always boot into recovery.
Take out the battery, then put it back in.
Hold the trackball down as you power on, this will boot you into fast boot.
Select bootloader, then select recovery. and bam your in recovery and can reflash.
I can get my phone into recovery. When I adb in i can push the phone into recovery, then when i hit adb devices it shows my phone and says recovery.
the problem is the backlight is not on even when i am in recovery. i would say the screen broke, but it seemed like a software problem, because it was just slow to come back on. It still always came back on. then I left it in my car chargine and it never came on again. The phone seems to be working fine though.
Kind of off topic, but did your call screen do this before flashing to Desire at all? Did you recently install a screen protector? I had problems with the PhantomSkinz screen protector making the proximity sensor less sensitive and behaved exactly how you're describing...as soon as I took it off it started working again. I'm now using a dcmugen88 screen protector and it works great.
interesting. i have one of those bodyglove or whatever protectors. best buy glued it onto my lcd. i suppose it could have started around that time. but would the proximity sensor still be deactivating the lcd even when its booting up or in recovery?
Oh, I must have overlooked that. The screen protector wouldn't cause any issues on startup or in recovery... guess it must be the rom then.
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
trevorwhopkins said:
well, figured it out.
warning to n1 users: watch that lcd screen under the glass. its not nearly as sturdy as the glass cover.
the lcd/digitizer screen under my glass got cracked and stopped working. no drop, no warning, no funny colors. htc does not cover this in the warranty no matter how good the actual phones condition is.
i almost didnt get another n1, a phone thats inherantly weak (i found dozens of similar reports over the web) is not exactly a good case for a system with no insurance, no store to walk into, and very unhelpful support. they try to be very nice, but the rep i talked to couldnt even tell me whats covered and not. he just said let us charge 500 bucks to your card and we will ship a replacement, then decide if we think you have to buy it once we get your old phone. i demanded to talk to someone who did know. his manager denied hearing about lcd screen problems... after the original rep said he and htc knew this was a common problem. google didnt even return my email when i first contacted them saying my backlight was broken.
so again, be careful and get a good case.
Click to expand...
Click to collapse
ive got 5 bux that says the power connector to your lcd came lose so now the screen just doesnt turn on ... i have heard this issue before... send it in and get it fixed if its going to cost you then tell them to **** off and send their phone they just sent you back
Whatever rom you are running ask the developer of rom in his thread. That's where you will get the best information and help.