Recover multi-user in Marshmallow (without unlocking) - Zenfone 2 Laser Q&A, Help & Troubleshooting

The Marshmallow update had a warning that multi-user function would go away if you didn't keep your account. I did not realize that meant one could never again do a factory reset in the future or would loose that functionality...
Is there a way to recover it? I still had my 2nd account (and thus the functionality) after the update, but I did a factory reset and now can't create a second account anymore. I want to keep the warranty so I'm not unlocked (and thus not rooted). Thanks!

I have not yet done the update but I hot à notice for 2 days. But in light of the various comments that I can see in forums I Will not do this update now. Especially because I use the multi-account (pro / personal) and apps mails and sms asus. Asus really missed the opportunity to deploy a super update

Related

CWM with encrypted device

Hi, I finally got Lightning rom 1.2 working but need to flash the power menu update to my phone via CWM but my email server has forced encryption on my device
when loading cwm it cannot read the sd card says it fails to mount.
any work arounds known?
Thanks
Mark
Hi,
I got the same problem with S2 Cognition. Currently, I disabled my company's mails but that also disables contacts and calendars
I guess, the correct way to solve this would be to let the phone decrypt the sdcard and then start CWM...
Best regards,
Freddy
At the end of the day, if you are using enterprise encryption on the device, you shouldn't be rooted with CWM or anything...
What's the point in being all nice and encrypted, when you have root access available on the device via ADB or indeed a rogue app?
Sorry, but I don't think you should be using CWM or custom ROMs on a business encrypted device. There's good reason this sort of thing won't work.
Well, maybe I shouldn't be rooted - but I am and now I want to use all root features ;-)
In my opinion, at the end of the day, I myself should decide whether I will use a rooted phone. If anything goes wrong, I am responsible anyway!
Interesting topic: As an enterprise IT security geek, I agree with the spirit of pulser_g2's position. That said, I think that it is the responsibility of MDM services to manage, detect and quarantine if any non-compliant state is detected - whether that be rooting, tampering with the device management or policy settings, etc.
The fact that encrypted devices make it more challenging to root the device - further strengthening enterprise management - definitely works to the advantage of those responsible for securing such environments and services.
Just another perspective...
Have you tried using enhanced email app from the market? It has an option (its default I believe actually) that doesn't enforce exchange policies. There's a check box when you set up an account that's blank you CAN check if you choose that reads "Enable all exchange security policies". Just don't check it and you're free and you get all your data all nicely integrated into contacts and calendar just fine.
No reason he should have to carry 2 devices just because he wants to enjoy a rooted device. There's 2 other big ways to circumvent that security, the print screen button used in outlook, and the old pen and paper. Lets not forget camera phones on corporate intranet screens that are all the rage in corporate leaks these days. I understand their "why" but in the end still don't quite agree with it...
Sent from my Transformer Prime TF201 using Tapatalk

Google Calender sync and Gmail sync not working after ICS update

Hi,
So i just updated my transformer to ICS and now the calender sync doesnt work it just crashes every time i try to sync the calender. It just says "Google calender sync has crash" Also gmail does not work its not bringing in my new emails. I hit the refresh button but no emails come up.
Thanks
You unfortunately aren't going to get much help on this IMO for these reasons;
We don't work for Asus (no motivation to help end-users with such issues)
The problem is not common enough for devs to have looked into, random reboots are more important right now (they work for free and thus devote their time accordingly)
You didn't offer any information about your device, it's firmware, rooted or not, how you updated (via OTA or CWM).
If that last line sounds like a foreign language then you should know that this is a website for modders and developers, not just end-users, and we really don't troubleshoot proprietary issues (like problems caused by Asus updates) unless they begin affecting a lot of users in our community..and this is the first I've heard of this issue.
In the end, your best bet is going to be a factory reset or rooting and installing CWM (if you haven't) and reflashing GAPPs..again, if you don't know what that means then your issues are best resolved via Asus customer support. If you do know what that means then you should know better than ask questions without giving any info on your device lol
I suggest reading the link in my sig (asus noob guide if it applies to you) and if you can't learn enough from that post to resolve your issue, you will at least be able to install CWM and reinstall the GAPPs manually. Good luck! And please report how you fix your issue when you do resolve it.
There is actually a Google support thread for this issue (I had it too). Simply, you probably have a rogue repeating event in your Google Calendar; find it, delete it and everything will be OK. But if, like me you have a lot of repeating events, it can take a long time.

Email encryption issue

My company has decided to implement some new policies. In order to access the Exchange Server from a cell phone, they want to set up to be an Admin of the phone, force a PIN and auto screen timeout and have access to remote wipe the device.
They also want to force the phone to be encrypted. That last part, I am not cool with. This is my device and I have had issues in the past with an encrypted phone, where it slows things down, and it makes it inconvenient when you want to copy files to and from the device, like pictures, videos, downloads and music... copying from the encrypted device to the PC, the files were unusable.
MY files, not theirs.
So on my Moto RazR HD, I remember rooting the phone and installing a modified .APK for the Exchange client, that let me set up my account, and when I got to the part that it demanded the device to be encrypted, it simply ignored it and tricked the server into thinking that it had already been done.
So my question is, can I root this phone, install a similar .apk, and then unroot the phone(they claim they will check to see if phones are rooted or jailbroken), and then set up my email account?
Anyone think of a way to accomplish this?
I don't need arguments on how I should obey policy and all that, so let's not go there. If it is get my phone encrypted and possible cause problems on a personal device that I paid $600 for, or not having email on it and inconveniencing others when they can't get ahold of me, I will not have email on the device.
But if I can keep it from encrypting, but keep all the other security in place(PIN, timeout and remote wipe), I am fine with that.
Can this be done today? Is there still a modified exchange.apk or whatever, or maybe another email client that is simple, close to the stock on in look and feel, but won't force the encryption policy?

unable to sync backup on google drive

Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Google Drive backup Disabled by admin???
mapbond said:
Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Click to expand...
Click to collapse
I just started having the same issue with my Samsung Galaxy S7 Edge AT&T variant. After a factory reset Drive is no longer being backed up. Apparently Drive being disabled by administrator is appearing in many Google searches over the past 3 days have not yet found a solution to this problem regards.
Same problem here, disabled. Don't know why...
Nevermind, it seems to be just a display bug.
Because if I check the Google drive settings I still see the android system+settings backuped on a daily basis and as the same for new apps
It may seem to be a display bug for you but for many others it is not.
Disabled by administrator
This message has never appeared in my settings before... Disabled by administrator. I would not take this message lightly especially if you already have a phone that is connected to Google Drive... Warning doing a factory reset with this message attached in your settings will prevent your Google account being backed up to drive after a factory reset. Make sure this message does not appear in your backup settings before doing a factory reset.
Good day
I have the same issue, it is not backing up, it is not just a display issue.
I contacted google drive - 3 hours on the phone no luck.
I contacted samsung - over 2 hours on the phone no luck.
I now added it to the forum on google drive, I will see
I have done a factory reset - still same issue
It seems to be an issue with the google account backup option on all phones, not google drive, not samsung, but the actual google backup in my opinion
It locks you because you unticked it and re-ticked it, it thinks you dont know what you are doing and locks you, but seriously, they need to find a solution.
If i dont use a samsung with samsung cloud, how will i get my data back?
I think it's just some bug. Coz am able to take backup after factory reset but still same message from drive. It working for me. Checkout screenshot.
Sent from my OnePlus 5 using XDA Labs
Same problem here on s7 edge
Enviado desde mi SM-G935F mediante Tapatalk
Its an issue with Nougat. Google won't fix til Sept. 21 and refuses to say why. I have no backups and need to reset phone now to fix issue. Just spent hour on chat because they will only give phone support to business customers and basically said they're numbskulls without a clue.
Mine says there are no backups even though backup data us on.
mapbond said:
Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Click to expand...
Click to collapse
I contacted Google Support:
"I'd like to assure you that the messaging has no effect on your data being backed up to Google Drive. The status of backup being on or off is correctly captured in the first 'Backup & Reset' screen, and can be controlled by the user."
Jaztine
12:55 AM
For now, you can safely ignore the error message until a fix is rolled out by the Android team which should be around September 2017.
12:55 AM
i have a huawei p10 on EMUI*5.1
12:55 AM
will that be patched?
Jaztine
12:56 AM
Our Android Team did not release a patch but we were advised that it will be resolved withing this month.
same issue on my samsung s8
and it's October now...
My S7 did NOT restore settings, so backup isnt working and they still haven't fixed by October. My sons tablet, running kitkat did backup...same account, no data service. I had to restore his tablet last month and it restored everything.
I have the S7 on AT&T running nougat. My previous S4 was on AT&T running Lollipop with no issues. So yes, it's only related to nougat, as it's not a carrier or device issue.
I'm beginning to re-examine my hatred for iPhone.
I am doing manual backups every so often. Backing up individual app settings, including my home screen as I have a third party launcher that has a backup feature. I'm backing up my SMS and call logs, and making sure there are no photos or documents stored in the phone itself. I put everything on my AD card, and back that up to my laptop.
I can't afford to lose my information. I rely on my phone for far too much, as it holds important documents, my schedule, everything, as well as over 6,000 photos for this amateur photo buff.
Google needs to get it together. The S7 is an excellent phone, but it's only as good as the android operating system.

Skipped copy from old phone on setup, now can't get it any more

Hi!
I had lots of trouble with my S7edge and did lots of flashing and resetting. At some point on 6.0.1 after factory reset I went quickly through the initial screens and was very surprised to get at some point a long list of accounts offered that I could transfer to this phone (they are not showing in my Google account now, it was Yahoo and such things). Those accounts were from an older Galaxy on the same account. I skipped that and wanted to use it later.
Now I updated to 8.0.0 and even on inital setup such a screen or offer never showed.
Any idea where I could find this? The strange thing is that I had Google cloud copies disabled wherever I could but assumed to have surely missed to deactivate sometime somewhere. Since the phone was totally wiped multiple times this data can only have come from the one Google account I used. But if I go to e.g. restore contacts it is empty as expected.
Where did Google/the phone find this rather exhaustive list of accounts from my other phone?
Google backups can only be restored on setup. So you have to factory reset to get those options again.
Sent from my SM-G960F using Tapatalk
Oh wow - another fail there. The thing is I did not notice that option on the last reset after installing an Oreo system. Any reason why it wasn't offered? I think I removed the google account before upgrade and did the initial setup with signing up so as to not run into more trouble with FRP. So I guess not signing in with a google account in the setup screens - but hitting skip - will cancel any chance of restoring?
Molvol said:
Oh wow - another fail there. The thing is I did not notice that option on the last reset after installing an Oreo system. Any reason why it wasn't offered? I think I removed the google account before upgrade and did the initial setup with signing up so as to not run into more trouble with FRP. So I guess not signing in with a google account in the setup screens - but hitting skip - will cancel any chance of restoring?
Click to expand...
Click to collapse
If you factory reset again, since there's no Google account on the phone if I understand you correctly, it will ask you again on setup. Don't you have other backups?
Sent from my SM-G960F using Tapatalk
It's not about backups, I just wondered why it offered me restore in the first place despite me thinking all cloud backup was disabled. But then when I actually wanted to try and see what is backed up I can't without resetting the phone again. And I'm even doubtful it will ask again as it did not ask after the last ROM upgrade.

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