Database Users

OTA update causing data to step down to H

Anyone else notice after the update, during calls your data will force down to H from LTE? Same issue with Nexus 5 and 6p.

divinewisdom said:
Anyone else notice after the update, during calls your data will force down to H from LTE? Same issue with Nexus 5 and 6p.
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Not an issue. Is a feature so that you can get better reception for your phone call.
Sent from my Nexus 6P

anglerstock said:
Not an issue. Is a feature so that you can get better reception for your phone call.
Sent from my Nexus 6P
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Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.

obsanity said:
Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.
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Can you disconnect from WiFi, see if you get LTE, then make a call see what happens. This is after the latest update today.

obsanity said:
Not true. LTE is the better reception for calls. Look up the difference in technology.
As for why and if the latest update drops when making calls... I haven't seen it myself so I can't comment.
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2g gives better reception than 3g, 3g better than 4g and so on. LTE gives faster data speed but if you want better reception 2g it is.
Sent from my Nexus 6P

Which carrier. Unless you have VOLTE that has always happened.

I noticed the same thing on ATT. During a phone call the phone drops to H. This is not normal, my nexus 5 remains on LTE since I didn't upgrade that phone.
Curious if there's a fix for this.

divinewisdom said:
Can you disconnect from WiFi, see if you get LTE, then make a call see what happens. This is after the latest update today.
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While in a call I'm still on LTE. Yes I'm on the latest update.
---------- Post added at 08:56 PM ---------- Previous post was at 08:48 PM ----------
anglerstock said:
2g gives better reception than 3g, 3g better than 4g and so on. LTE gives faster data speed but if you want better reception 2g it is.
Sent from my Nexus 6P
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I think you got it backwards. It may be true that in some areas 2G may give you a better signal strength than 3G but that has nothing to do with technology and the amount of data which can go through and that includes calls (yes calls are also data and has been for many years since it all went digital).
LTE is just another, newer standard of GSM for calls, text, data and so on.
Also, VoLTE is not the same as VoIP.

Not had any issues from the uk. I generally get 4g. The radios on this phone far suprass the ones on my old xperia Z2.
Anyway didn't i see a post saying that the update disabled a certain band for T-Mobile? Maybe it's to do with that

hal752 said:
Not had any issues from the uk. I generally get 4g.
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Did you read the thread?
The only network in the UK that supports VoLTE (calls while you are on a 4G network) is Three and they don't sell or support the Nexus 6P, so you certainly haven't been getting 4G while you are on a call.

Plain LTE does not support voice, it is only for data. When your phone receives a call it will automatically use H/3g or even 2g for your voice call. Unless your operator supports Voice over LTE (VoLTE)!
Sent from my Nexus 6P using Tapatalk

Same thing. Though voice doesn't use LTE always. LTE is just for data.

mkouk said:
Plain LTE does not support voice, it is only for data. When your phone receives a call it will automatically use H/3g or even 2g for your voice call. Unless your operator supports Voice over LTE (VoLTE)!
Sent from my Nexus 6P using Tapatalk
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I'm not sure you guys understand how LTE works and what it is supposed to do. LTE is just another standard which is better than the old GSM type 3G. It's just that carriers chose to use it only for data because the entire infrastructure was already designed to work on 3G for voice. The transition to full LTE system is taking a bit long but watch when next year Verizon shuts down all 3G CDMA equipment and goes LTE only on the entire network.
T-Mobile will most likely follow along with all the others.

obsanity said:
I'm not sure you guys understand how LTE works and what it is supposed to do. LTE is just another standard which is better than the old GSM type 3G. It's just that carriers chose to use it only for data because the entire infrastructure was already designed to work on 3G for voice. The transition to full LTE system is taking a bit long but watch when next year Verizon shuts down all 3G CDMA equipment and goes LTE only on the entire network.
T-Mobile will most likely follow along with all the others.
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Please don't spread misinformation. LTE standard only supports packet switching so carriers have been using circuit switched fallback (i.e. 3g) for regular calls and we are now seeing operators moving to VoLTE.
Also LTE is based on GSM!
Sent from my Nexus 6P using Tapatalk

mkouk said:
Please don't spread misinformation. LTE standard only supports packet switching so carriers have been using circuit switched fallback (i.e. 3g) for regular calls and we are now seeing operators moving to VoLTE.
Also LTE is based on GSM!
Sent from my Nexus 6P using Tapatalk
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I'm not sure where the misinformation is.
The argument here is that the older systems are somehow better at voice than LTE is and one gets a better signal with 2G for being able to make a call. This is simply not true. LTE supports voice with the implementation of VoLTE and is much superior at handling it. More capacity, clearer calls and better quality calls with much weaker signal strength.
Again, carriers chose to implement it as data only because of many older handsets still out there using 2G/3G. But this will not be for long because LTE is much more efficient which spells $$$ for carriers. Verizon has already started turning off their legacy CDMA system on some towers.
Also, when did I say LTE was not based on GSM?
https://en.m.wikipedia.org/wiki/VoLTE

6P on Verizon and T-mobile: the good, the bad and the ugly

I have a love/hate relationship with Verizon . My Note 3 is soon to be long in the tooth when marshmallow is more imperative than it is now, i'll likely buy a 6P. So , I am planning for a few months in the future. I l,ike the idea of buying a 6P to see if the stronger radio end my problems with verizon at home-- and if not i will move to t-moble or Fi.
1. are there any major advances hi tech verizon service that do not easily function on the 6p?
2. t-mobile's band 12, wifi calling and hi def will they are ultimately work well on the 6p?
when everything is a fixed as it will get, i will figure out what to do
i would appreciate thoughts and suggestion from those more knowledgeable then i am.

I'm currently on T-Mobile and band 12, WiFi calling, and HD voice all work on my Nexus 6P after the most recent 6.0.1 update. I can't comment on Verizon though since I'm not on that network.

I'm on verizon. I don't use visual voicemail, but I've read that people have had trouble with it. So if you use it, you might want to look into that. Otherwise, VOLTE (having LTE active while on a call) works great. I used to have a Note 3 and hated the signal strength that i had. With the 6p, signal's been great. I used to switch to 3g all the time at work and even at home sometimes. With the 6p, i've not had a single instance of it switching to 3g.

pipnmike said:
I'm on verizon. I don't use visual voicemail, but I've read that people have had trouble with it. So if you use it, you might want to look into that. Otherwise, VOLTE (having LTE active while on a call) works great. I used to have a Note 3 and hated the signal strength that i had. With the 6p, signal's been great. I used to switch to 3g all the time at work and even at home sometimes. With the 6p, i've not had a single instance of it switching to 3g.
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I have been using the 6P on Verizon for over a month now. Below are my thoughts:
1) Visual voicemail does not work, but you can use youmail or Google Voice without issues.
2) Signal has been outstanding. I came from the 6s plus which would drop to 3G all the time. This has not been an issue on the 6P.
3) VoLTE works flawlessly.

slimc84 said:
I have been using the 6P on Verizon for over a month now. Below are my thoughts:
1) Visual voicemail does not work, but you can use youmail or Google Voice without issues.
2) Signal has been outstanding. I came from the 6s plus which would drop to 3G all the time. This has not been an issue on the 6P.
3) VoLTE works flawlessly.
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I have a iPhone 6 Plus for work, also on Verizon. My 6p has been much better for signal strength.

Thanks.......
Bob in miami, fl

I have both a Verizon and T-Mobile SIM that I swap between my 6P and have no problems. I get band 13 and 4 on Verizon and bands 2, 4, and 12 on T-Mobile. I easily get around 100Mbps on both carriers. I don't use WiFi calling however.

does wifi calling on t-moble work with:
-t-mobile; or
-project Fi
----------------------------------
do t-mobile advanced features and band 12 work with project Fi?
i travel by car from miami, fl to orlando
-verizon has good coverage in the rural ares
-does t-mobile or project Fi have good coverage from pt st lucie to south of orlando eg yee haw junction[this is a real town]???

So far I have been using T-mobile and it has been outstanding (Actually T-mobile is better than AT&T's coverage) and when it hits, it switches to a different network with the roaming stuff. For the voicemail, there is an excellent app called youmail, which is better than the normal voice mail because you can customize a lot of stuff in it.

Simultaneous voice and data

Has there been a determination as to whether the v20 has Simultaneous voice and data capability? I still waiting patiently (not) for delivery of my v20.

This is completely carrier dependent in handset firmware configuration

Skripka said:
This is completely carrier dependent in handset firmware configuration
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I agree, my carrier is Sprint.With my old device a note 3 it has dual antennas making simultaneous voice and data possible on 4g lte. Now with Sprint Spark it not possible with a single antenna device. Do you know by chance if the v20 is a dual antenna device?

Not sure about the single sim version, might work on the dual sim one, at least I can have 4G+3G or 3G+3G simultaneous

Works will AT&T. I know for a fact, just used both Simultaneous an hour ago

Tmo and att have volte for sure

Any GSM carrier will be able to do voice and data at the same time. It's the CDMA carriers that will be up in the air if they will be able to or not.

I can confirm the Verizon V20 does voice & data at the same time due to the voice over LTE. I haven't had that functionality since the HTC Thunderbolt when 4G first came out years ago
I've been running the V20 for 8 days now and LOVE it. Now if only we can find a way to exploit the locked bootloader.

Do you mean VoLTE?
Sent from my LG-H990 using Tapatalk

The Verizon model has video calling so it has data and voice at same time.
Sent from my VS995 using Tapatalk

mrtruckincowboy said:
The Verizon model has video calling so it has data and voice at same time.
Sent from my VS995 using Tapatalk
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My VZ LG v20 does NOT have voice and data at same time.

Go into advanced calling and turn that on it'll give it to you then
Sent from my VS995 using Tapatalk

jimzweb1 said:
I agree, my carrier is Sprint.With my old device a note 3 it has dual antennas making simultaneous voice and data possible on 4g lte. Now with Sprint Spark it not possible with a single antenna device. Do you know by chance if the v20 is a dual antenna device?
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That's the sole reason why I left Sprint
Sent from my VS995 using Tapatalk

All Verizon lg v20 have voice and data at the same time. You can be on a phone call with LTE speeds.
I had sprint years back and hated them because my music streaming would stop and load. Then, another spotty sprint area, my music would stop again and load. Hated that.
Sent from my VS995 using Tapatalk

has anyone with a sprint v20 been able to verify if this does work? my sprint note 4 does not have this, but my previous Sprint S4 did have it. I am hoping the Sprint v20 has it.
Thanks,
JD

Until they introduce VoLTE on Sprint no Sprint phone that has all of the LTE bands in it will be able to do simultaneous voice and data and VoLTE is not a priority for Sprint right now. So you either gotta move back to something like the Note 3 and get less LTE coverage or leave Sprint to get what you want.
Sent from my LG-LS997 using Tapatalk

FJ40dan said:
My VZ LG v20 does NOT have voice and data at same time.
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Mine does, but only when connected in 4G. And I believe advanced calling needs to be activated for it to work.

To echo above, the simultaneous works fine on the V20, even stock out of the box with no changes, but you have to be in a 4G LTE area to do it. If you drop to 3G, you lose that ability. Pretty sure it was the Thunderbolt that last had the option to do both in a 3G area , as was mentioned earlier. Only thing that I haven't tested, is switching. And by that, I mean, if you're in a 3G area on a call, and enter a 4G LTE coverage, if it'll pick that up while within the call, or if you have to hang up before it will switch over. My S6 wouldn't do it, and I really don't expect the V20 to either. Probably something with how the data is "turned off" in a manner when the call is made, so it probably isn't even actively hunting for a data signal until the call is over. I live in an area where I bounce between nothing, 3G, and 4G on my way to work, so I always had to make sure to toggle airplane mode off and on if I was just coming out of a spot where I was still picking up 3G but knew there was 4G there, so the phone would grab the better signal coming in, and then make my phone call to keep the data. So far, the V20 seems to be a touch quicker than my S6 was in the 3G/4G switchover though.

HTC U11 AT&T support and collection

this is going to be an AT&T specific collection thread for this carrier specific stuff like VVM and try to make wifi calling work, also users can ask any questions related to AT&T and I will try to answer them and hopefully other users can help to.
HTC lying about AT&T "compatibility"
U11 does not support VoLTE on AT&T
U11 does not support WiFi-Calling on AT&T
U11 does not support Video Call on AT&T
U11 does not support Integrated Visual Voicemail on messages app like it use to on HTC One M7, M8 & M9, you need the stand alone app which is crap...
the phone works for calls data LTE works MMS haven't test yet I don't use them....

Any comment from AT&T on any of this? We know HTC's saying it works.

bassoprofundo said:
Any comment from AT&T on any of this? We know HTC's saying it works.
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Haha, AT&T never comments on these things.. and it won't work.. I have and unlocked GS8 and it don't work there either.. so no way in #[email protected] it will work on HTC..

Argh... This sucks. I'm in an area where coverage quality has dropped significantly, and I spend a lot of time in a building where almost no signal gets through from any provider. Wifi calling and texting has become a lot more important for me for that reason. I can get by without the extra features, but it's tough now what I've had them (currently using an S7 edge and Note 5).I guess that leaves me with no option but Samsung or LG (and all of the provider bloatware).

https://twitter.com/CrowsnestIT/status/874728832468746240

The results of my time and effort with both AT&T and Verizon and a chat with HTC : View attachment 4181945

Don't activate the U11 on AT&T, once their computer "knows" you have an uncertified device you lose LTE data and are forced onto HSPA+!
Does anyone know an APN setting that will reactivate LTE?

longdongsilver said:
Don't activate the U11 on AT&T, once their computer "knows" you have an uncertified device you lose LTE data and are forced onto HSPA+!
Does anyone know an APN setting that will reactivate LTE?
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Here

JEANRIVERA said:
Here
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Here

JEANRIVERA said:
Here
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Weird. Your icons are not same as mine. Are you 4G (HSPA+) or 4G LTE? My APN settings don't have a field for APN protocol

longdongsilver said:
Weird. Your icons are not same as mine. Are you 4G (HSPA+) or 4G LTE? My APN settings don't have a field for APN protocol
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I am using a custom rom that's all...

no band 30 guys. http://www.htc.com/us/smartphones/htc-u11/

Not a fair critisim for HTC. Even if the phone is capable like my non-AT&T S8, if the phone does not have the AT&T logo on it they will not allow these features. So complain about AT&T like I do.

I'm on at&t and I'm getting full LTE with zero issues.

Proof

Z51 said:
Proof
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See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs

GSE20 said:
See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs
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It lasts about 20 seconds then it changed to 4G only. LTE is gone

Z51 said:
I'm on at&t and I'm getting full LTE with zero issues.
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Z51 said:
Proof
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I also get LTE that is not the issue here, the problem is VoLTE.
GSE20 said:
See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs
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The importance for me & probably for many others on getting VoLTE is that I do technical support on my phone and trouble shooting while on a call takes to much time most of the time, that being said if I don't have the option to make phone calls on VoLTE means internet speeds while on a call is crap.... I really don't care about HD call clarity as far as I can here the other person, but the internet speed while on a call it is important to me the faster I can browse the faster I can provide technical support
Z51 said:
It lasts about 20 seconds then it changed to 4G only. LTE is gone
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Having a weird issue with my U11 on AT&T. I randomly lose all signal for no reason then takes a good 30 seconds for it to connect again.
It has happened at least a couple times a week mid phone call which is really obnoxious. I have seen it happen a few times when I am just browsing through my phone not on a call so I know its not just a calling issue, and I am sure it has happened multiple times when I am not looking at my phone at all and I don't notice.
Anyone else had this issue? An issue with AT&T and can be fixed by a firmware update? Or am I alone and need to RMA?

I know this thread is old, but can't we use the ATT RUU if you do what you need to do? We used to be able to go back and forth, at least that's what I did with both my M7 and M8. If you really need those features, that's what I would do.

Yay for VoLTE on Fi!

On my old Nexus 6P with Google Fi, T-Mobile's VoLTE never worked. I just got a Pixel 2 and it actually works! I didn't think it would ever be a thing with Google Fi being an MVNO. I've now made several phone calls and it never switched off LTE. The calls went through and had excellent quality. And I had LTE data available during the call to surf the web, etc. None of this worked on my 6P. It would switch to 3G, and I'd have no data.

Are you sure you're on VoLTE and not just connected to T-Mo? On T-Mo you can do simultaneous voice and data. When connected to Sprint's CDMA network it isn't possible and you lose data. I'm certainly not trying to discredit you and it's awesome if it is doing VoLTE, but it could be a difference between being on Sprint vs T-Mo.

How can you tell it's VoLTE though? I'm pretty much locked to TMo, using FiSwitch, and I have always been able to use LTE in a call, through N6P to Pixel to Pixel 2 now.