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Hello All:
This is my first post here but just reading around has solved many problems for me already. However, my phone (sprint mogul 8600) has been misbehaving and even a hard reset did not solve this problem.
My problem is that the stupid thing won't stay asleep, ruining my battery life and sanity. Is there a way to set it so that it will only wake on active decisions (incoming text, incoming call) and me pushing the power button? I've cruised option after option but I haven't been able to find anything useful.
It still functions properly when it should wake up, it just seems to wake up every few minutes on my desk and i think i have an incoming something to deal with. In the end I have just stopped paying attention and have missed lots of calls because of it.
My apologies if there is a faq that goes over this already, I looked but could not find.
Thanks in advance
Battery life goes down approximately 50% per 10 hrs because the phone turns on as if someone hit the power button at irregular intervals. Is the phone SUPPOSED to be able to turn on for reasons other than incoming messages or using the power button? Its driving me crazy, I can't even go out for a day because it will run out of battery.
Are you running a custom rom or stock rom? If stock, is the most up to date from your carrier? After you did the hard reset, did you test it before installing any cab files? It's possible one of the apps you are installing may cause this.
If it's the stock rom and you are installing nothing, I would say it's a defective phone.
I know on an old PDA I had years back at midnight every night it would turn on, it would do maintenance on my scheduler and then turn back off, but haven't seen my phone ever do this during normal hours.
BTC
It has to be software on that rom or additional installed by you. If you haven't installed any software you might want to try flashing a custom rom and see if that takes care of it.
i have had the same problems with my ppc6800 and blackjack 2, i think it has to do with the changing networks... on my drive home from mass to maine it will do it in about 5 spots anyways consistantly. in my hotel in mass i get crappy reception and itll do it every now and then. this has been an issue with both phones. bugs the hell outta me on my trip home cus itll light up, then i grab it to figure out why and theres nothing... learned to live with it
I performed a hard reset after continued trouble with this. It will come on at least 1 time per hour, and as often as every 5 minutes, with absolutely nothing done to it short of initial calibration/data entry. It will also do this sitting on my desk, not moving or anything.
I suppose I could try a custom rom, but I fear I am opening pandora's box, as I am told these phones are on backorder if i happen to brick mine. Any recommendations for a new ROM to try?
This is normal.
Is this sufficient problem to get it replaced? A hard reset and nothing else and problem persists.
It's a win mobile "feature" since the early WinCE days. Every Palm-size/WinCE/WinMO device I've owned turned itself on from time to time. Now, it's blamed on network changes, mostly going in and out of EVDO coverage. When these were simple PDA's, it was blamed on internal housekeeping. If you corner a MS rep on the issue, they will blame the hardware and outside software vendors. I never believed them. Either get used to it or buy a device other than a WinMo based, it will never ever be fixed!
BTW, I'm in my basement where I get less than an ideal signal and my Mogul has turned on and off 3 times while I was typing this.
I have my phone sitting next to me in the cradle all night long, 2-3 hours before I go to bed I turn out the lights to either view my laptop easier or watch TV, if my phone was turning on I would know it because I would have bright light in my eyes.
So I would say it's not as common as you described in the 2-3 times while composing the email. Mine might turn on at midnight, tho I am usually asleep by then, so I can't say for sure, but the only time it turns on (that I know of) is when I receive a text message or a phone call. Emails don't wake up my phone. And I get 20-30 emails a day.
I am on a 1X only network, no EVDO here yet, so it could be an issue with EVDO, in my phone settings I have an option for Service Tone, that makes a beeping sound when I lose or regain service, might try turning that on and see if it's beeping when the phone is turning on. If so, it's a signal issue.
BTC
I have this problem too and hate it. Every time I come out of the subway the phone turns on in my pocket. I cant drive at night with the phone facing up on the dash because it turns on every couple of mins. It's completely annoying, kills the battery and launches tons of programs, every once in a while it makes calls too. I would be very happy to get this "feature" taken off my phone!
B
WinMo devices turning on all by themselves is the reason there are so many screen lock programs available. If you've got a WM device and plan to carry it in a confined pocket (like your pants) check out S2U2 or throttlelock. Your phone turns on when leaving the subway because it's aquiring a signal, it probably turned on while in the train while searching for signal too. While driving, you're probably passing in and out of 3G coverage which will also turn the device on. If you stay in a solid signal area, the phone will stay off for the most part, but that does negate the whole mobile thing a bit. The center of my basement where my home theater is gets a inconsistant 3G signal. My Mogul will turn on and off and kill the battery in a few hours. My wifes Palm, my friends BB's and iphones won't turn on once. Once again, the issue of WM/PocketPC/WinCE turning on for no apparent reason has been a c ommon complaint for years, at least to the Casio E105 days when I started on my WM journey. Since MS has never addressed the issue, I doubt they ever will.
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
drewcam888 said:
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
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Click to collapse
You've never taken the phone out of a pocket or holster to find it already on? My 6700 on VZW did and I think I ran every ROM developed for it at one time or another, each of my 3 Moguls running various OEM and custom ROM's did/does. I've heard similar complaints from coworkers running various
WM devices. A friend I take the train with daily complained about this with his AT&T Tilt too. Both my non phone Axims (x5 & x51) occasionally turned on as did my Toshiba E805, Casio e100, e105 and e115. Every WinCE based device forum I have participated in over the years has featured complaints about WM turning on with no user interaction. Obviously, it's not a deal breaker for me, but it does happen...a lot. The issue in my basement is the extreme of the problem, move the phone towards the exterior walls and the phone reverts to only turning on and quickly off occasionally. Another example. When traveling by LIRR to Penn Station the phone will stay off even when entering the river tunnel ad traveling under Manhattan. At some point when I exit the station, the phone turns itself on. Since I'm walking in rush hour crowds, I've never tried to find at which exact point my Mogul turns on, but it's always on when I get my coffee in Borders Cafe.
I have never taken it out of my pocket and have it been turned on. It is always in sleep mode.
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
lepapirriky said:
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
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Click to collapse
If it's turning on when you shake it, you probably have a hardware issue.
Trying to see if there's something in common with those who are experiencing lock ups.
My crashes arent frequently but it has happened a few times
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.
Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.
ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..
mine has been crashing quite a bit...16 gig less than 14 gig available...
In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....
I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?
It seems to me that my device crashes a lot when my Wifi is on
sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
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Click to collapse
Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.
This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???
Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.
So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.
I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.
I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.
I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.
16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...
Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.
MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
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Click to collapse
Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)
I got the Atrix on Wednesday an am already considering returning it. I love the hardware. As a "phone" it's great, call quality, volume, clarity....all excellent. GPS is spot on perfect.....but I keep having strange problems.
Firstly the screen just randomly stops responding until I hold the power button down/restart. This has happened 5 times since Wednesday and I can't figure out what's causing it.
Secondly I have lost data connection 2 times and had to reboot to get it back, I noticed a few other people have had this problem as well.
Thirdly, tonight I lost all cell signal in a spot where I normally have near full 3G, I waited for about 20 minutes to see if it would come back up....after it didn't I rebooted and was back to full signal.
Lastly.....and this just happened....I got a text message and instead of playing the notification alert it has always used it picked a random mp3 and played the whole thing.
Is the phone possessed or what? Am I the only person who is having these kind of problems?
I have experienced none of these. I'd take it back.
Take it back. None of those here either
Sent from my MB860 using XDA App
Title says it all... any one else? when we connect to it, the airrave asks if we would like to make a collect call? LOL.
Just noticed that Mobile is blinking orange at the moment.
that explains why my new airave i just setup will not connect. ill give it till morning.
Solid light on mine...all is well in Florida
You're lucky you're able to connect to it at all.
I get all solid green lights, but haven't been able to actually place a call through it since last thursday. *99 does not give the usual 3 beeps either.
A trouble ticket set up on saturday (2-26) mysteriously disappeared. I found this out yesterday when calling in to check status.
This device really has been more trouble than its worth since the firmware upgrade few weeks back. Even then it was out for nearly 8 days before coming back online.
if this thing acts up often im glad i got it for free then, no monthly charge either. im back to a flashing amber led.
I got mines a month ago and although it setup really quickly and I always see full bars, thats really no use to me since the phone never actually connects to it when I receive or make a call.
Never...
I have never had a problem with mine and I have had it for almost a year. The lights on mine are blue, not green.
ryandoubleu said:
I have never had a problem with mine and I have had it for almost a year. The lights on mine are blue, not green.
Click to expand...
Click to collapse
That's why it works. Your lights are blue on your airrave which means you have the Samsung unit. This is the older airrave which only does 1x and no 3g.
The new ones (made by Airvana) that are out can transmit 3g, are horrible with the EVO and the Epic.
I currently have both and stopped using the Airvana. I am sticking with the Samsung unit its been much more reliable.
The Airvana unit has a lot of issues with texts and just plain no service after a while. I often find myself rebooting the Airvana unit.
mine just started working!
(only found one thread with this issue, from nov 2015, with zero replies: http://forum.xda-developers.com/nexus-6p/help/wifi-issue-nexus-6p-t3244411)
So, let's go.
Nexus 6P Android N Oct 5th, Build NBD90X here.
Bought on 4/10/2016, one week ago, in Germany, after Pixel announcement (too expensive).
Manufacturing date: 11/17/2015 (bit old, maybe refurbished?)
Behaviour: At first, connects normally to WiFi. Connection stable for a bit, so it is not a reoccuring "it reconnects every 60 seconds and can't hold the connection" thing, it is very different.
In following situations it drops Wifi:
- When screen goes off for more than 1-2 minutes
- when I cast something (YouTube, Twitch) to my Chromecast and the Nexus screen turns off after 60 seconds, the Cast continues, but when I wake up the phone, Youtube or the other apps say connection lost, so I can no longer control the stream. I tap "retry" but it does not work and I have to restart phone, reconnect to Chromecast and stop the cast that way. Super annoying.
- And, not often but happens: even when i scroll through Twitter, it randomly disconnects and reconnects after about 10-20 seconds.
Things I have tried:
- different APs and Networks (home, at work, at a friend's house)
- changed Wifi channel, 2.4, 5ghz, .. basically just tested every setting here at home. since problem occurs also at work and other networks, can't be the cause.
- wiped system cache, nothing
- reset network settings on phone, several times, nothing
- WPS, nothing
- under "Location", advanced, disabled the WiFi and Bluetooth scanning stuff
- switched from "always" to "only when plugged in" at "stay connected to wifi" setting. changed behavior to: not reconnecting to WiFi when woken up. Instead, it finds all networks BUT the one it remembers and should connect to. I have to turn wifi on and off, even that does not help sometimes. then I have to reboot.
- maybe some measures I even forgot about now, but basically everything ever, anywhere, recommended...
- eventually I factory reset the device on sunday, started with "set up as new device" from scratch, wasted another few hours to eventually have the same result.
I used all my data plan because "Android System" downloaded so much in the background in the first night (when it should have been in Wifi of course), have to turn cellular data off now to not pay for extra megabytes (germany..).
so I don't get any updates or push mails anymore because mobile data off and it drops Wifi all the time. this is unbearable.
Same router with my previous Desire HD, LG G3 and Nexus 5X: all with no problems.
My big question is: is this a software issue that will be resolved or do I have a defect device? I need to know fast because I have 14 days return time at my reseller and 7 are gone, 4 of them I tried to fix the problem. The old manufacturing date made me questioning the device in general. So is this software-related and will be fixed or should I RMA my device?
I also posted this on the android forums: https://code.google.com/p/android/issues/detail?id=206311 (look at the very helpful answer by the developer xD ... )
Having the exact same issue since updating to NBD90X last Wednesday. So glad I finally found someone else is having g this issue. Has to be software, right?
I made a new issue report on code.google.com (issue 224971). Please report back if you find a solution, my data plan is wrecked already.
EDIT: Wi-Fi and Bluetooth just powered off while I was browsing XDA in chrome. So it happens randomly, not just when phone is at idle. This is really bad!
the same issue after update NBD90X
Same.
Sent from my Nexus 6P using Tapatalk
I didn't face this issues. Maybe your device is defective. Return it and buy a new one.
gibrilm said:
the same issue after update NBD90X
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Click to collapse
Please add your experience to the code.google.com page listed above (issue 224971) so they can see it's not just one or two people.
So, any news on this issue? If it's only three people in the world, i will return my phone on monday and ask for a replacement. Still in 14days-return-policy timeframe.
Although this looks like a software issue, waaay too few people are reporting that issue to justify keeping the device.
Annoying as f'ck but better safe than sorry. Hopefully the replacement will be of a newer manufacturing date without any issues.
Firstly, this is weird lol, I bought my 6P in August of this year and my manufacturing date is exactly the same as yours.
Though I bought mine from an authorized retailer, I doubt it'd be refurbished, anyway, I did a clean flash of NBD90X and everything is working well for me. No issues whatsoever aside from the slightly crappy battery on Nougat.
---------- Post added at 06:50 PM ---------- Previous post was at 06:49 PM ----------
DocBrownie said:
So, any news on this issue? If it's only three people in the world, i will return my phone on monday and ask for a replacement. Still in 14days-return-policy timeframe.
Although this looks like a software issue, waaay too few people are reporting that issue to justify keeping the device.
Annoying as f'ck but better safe than sorry. Hopefully the replacement will be of a newer manufacturing date without any issues.
Click to expand...
Click to collapse
Did you clean flash the NBD90X factory image or take an OTA?
Hi,
I got it from a pretty big vendor here in Germany, pretty solid, 6000+ reviews with a 1,5 (1 best, 6 worst) rank at our best price comparison site. Ordered a LG G3 back in 2014 there and a Lenovo Thinkpad for my gf, everything perfect.
No, I got it, it had Marshmallow, then I had to install two security updates before it reached the "preparing for 7.0" update (20mb or sth.), then I got N and then, one day later, D90X appeared.
But I did a factory reset after having the issues.
You think I should try a clean flashing of the NBD90X? I thought I tried everything, but actually doing that didn't come up in my mind.
/edit: Did your packaging come with the papersleeve around the white plastic, where the S/N and the big P logo is printed on etc.? Cause my packaging was missing that. Only the plastic with transparent tape to hold it together. That is actually the only reason why I thought about "refurbished" because everything else looked completely new, no fingerprints, MM 6.0, etc. But it made me wary from the very beginning.
I just did it and wiped again, installed from scratch. Factory Image NBD90X... as clean as it gets.
After going through all the steps and wasting another chunck of time, it took 5 minutes until the first disconnect. While screen was on, while downloading stuff from the Play Store.
I am so annoyed by this phone, can't even tell. Two weeks of troubleshooting, nothing worked.
My connectivity just dropped dramatically. Had been on NBD90X since about 10/11. Our other does not exhibit this problem, both are almost set up the same. I then set mine up exactly like hers and still connected in kilobytes. Project Fi said they would send a refurb and I'm not excited over that. I've got 24 hrs to decide now. If it takes an hour or to to download an update that the other phone can do in a minute I guess mine is a lemon. Doc I just posted several places about this and my troubles started about the same time as yours. Also just installed the factory image and there's no improvement here.
Thanks for your report. Got myself a replacement device 10 days ago, no trouble since then. The old one went back and I got my money back.
Def something wrong with the WiFi chip or whatever.
Loving the phone now, 7.1.1 runs smooth af.
DocBrownie said:
Thanks for your report. Got myself a replacement device 10 days ago, no trouble since then. The old one went back and I got my money back.
Def something wrong with the WiFi chip or whatever.
Loving the phone now, 7.1.1 runs smooth af.
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Click to collapse
Cool. Glad yours works now. I went ahead and ordered the replacement, I'll scrutinize that refurbished unit when I get it. Being the weekend it won't ship `till Monday. Didn't realize how much I depended on this darn phone until mine quit working right!
Well if it helps just one, I post this.
Our power went out for `bout an hour. Later I was still frustrated with the 6P and started messing with it, damn it was fast again. Went to sites immediately, went to the playstore and tried to get an app that I had given up on getting earlier and ~10Mb was downloaded and installed in 4 or 5 seconds!!
I hadn't even tried using the phone when I was out the last couple of days. That plus the fact that my Asus OnHub was down, it probably lost it's cache. Kept the settings but damn I'm gonna unplug it for a min or two the first of each month now!
Cancelled the replacement..... nothin-to-see-here-move-along........