Hello All:
This is my first post here but just reading around has solved many problems for me already. However, my phone (sprint mogul 8600) has been misbehaving and even a hard reset did not solve this problem.
My problem is that the stupid thing won't stay asleep, ruining my battery life and sanity. Is there a way to set it so that it will only wake on active decisions (incoming text, incoming call) and me pushing the power button? I've cruised option after option but I haven't been able to find anything useful.
It still functions properly when it should wake up, it just seems to wake up every few minutes on my desk and i think i have an incoming something to deal with. In the end I have just stopped paying attention and have missed lots of calls because of it.
My apologies if there is a faq that goes over this already, I looked but could not find.
Thanks in advance
Battery life goes down approximately 50% per 10 hrs because the phone turns on as if someone hit the power button at irregular intervals. Is the phone SUPPOSED to be able to turn on for reasons other than incoming messages or using the power button? Its driving me crazy, I can't even go out for a day because it will run out of battery.
Are you running a custom rom or stock rom? If stock, is the most up to date from your carrier? After you did the hard reset, did you test it before installing any cab files? It's possible one of the apps you are installing may cause this.
If it's the stock rom and you are installing nothing, I would say it's a defective phone.
I know on an old PDA I had years back at midnight every night it would turn on, it would do maintenance on my scheduler and then turn back off, but haven't seen my phone ever do this during normal hours.
BTC
It has to be software on that rom or additional installed by you. If you haven't installed any software you might want to try flashing a custom rom and see if that takes care of it.
i have had the same problems with my ppc6800 and blackjack 2, i think it has to do with the changing networks... on my drive home from mass to maine it will do it in about 5 spots anyways consistantly. in my hotel in mass i get crappy reception and itll do it every now and then. this has been an issue with both phones. bugs the hell outta me on my trip home cus itll light up, then i grab it to figure out why and theres nothing... learned to live with it
I performed a hard reset after continued trouble with this. It will come on at least 1 time per hour, and as often as every 5 minutes, with absolutely nothing done to it short of initial calibration/data entry. It will also do this sitting on my desk, not moving or anything.
I suppose I could try a custom rom, but I fear I am opening pandora's box, as I am told these phones are on backorder if i happen to brick mine. Any recommendations for a new ROM to try?
This is normal.
Is this sufficient problem to get it replaced? A hard reset and nothing else and problem persists.
It's a win mobile "feature" since the early WinCE days. Every Palm-size/WinCE/WinMO device I've owned turned itself on from time to time. Now, it's blamed on network changes, mostly going in and out of EVDO coverage. When these were simple PDA's, it was blamed on internal housekeeping. If you corner a MS rep on the issue, they will blame the hardware and outside software vendors. I never believed them. Either get used to it or buy a device other than a WinMo based, it will never ever be fixed!
BTW, I'm in my basement where I get less than an ideal signal and my Mogul has turned on and off 3 times while I was typing this.
I have my phone sitting next to me in the cradle all night long, 2-3 hours before I go to bed I turn out the lights to either view my laptop easier or watch TV, if my phone was turning on I would know it because I would have bright light in my eyes.
So I would say it's not as common as you described in the 2-3 times while composing the email. Mine might turn on at midnight, tho I am usually asleep by then, so I can't say for sure, but the only time it turns on (that I know of) is when I receive a text message or a phone call. Emails don't wake up my phone. And I get 20-30 emails a day.
I am on a 1X only network, no EVDO here yet, so it could be an issue with EVDO, in my phone settings I have an option for Service Tone, that makes a beeping sound when I lose or regain service, might try turning that on and see if it's beeping when the phone is turning on. If so, it's a signal issue.
BTC
I have this problem too and hate it. Every time I come out of the subway the phone turns on in my pocket. I cant drive at night with the phone facing up on the dash because it turns on every couple of mins. It's completely annoying, kills the battery and launches tons of programs, every once in a while it makes calls too. I would be very happy to get this "feature" taken off my phone!
B
WinMo devices turning on all by themselves is the reason there are so many screen lock programs available. If you've got a WM device and plan to carry it in a confined pocket (like your pants) check out S2U2 or throttlelock. Your phone turns on when leaving the subway because it's aquiring a signal, it probably turned on while in the train while searching for signal too. While driving, you're probably passing in and out of 3G coverage which will also turn the device on. If you stay in a solid signal area, the phone will stay off for the most part, but that does negate the whole mobile thing a bit. The center of my basement where my home theater is gets a inconsistant 3G signal. My Mogul will turn on and off and kill the battery in a few hours. My wifes Palm, my friends BB's and iphones won't turn on once. Once again, the issue of WM/PocketPC/WinCE turning on for no apparent reason has been a c ommon complaint for years, at least to the Casio E105 days when I started on my WM journey. Since MS has never addressed the issue, I doubt they ever will.
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
drewcam888 said:
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
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You've never taken the phone out of a pocket or holster to find it already on? My 6700 on VZW did and I think I ran every ROM developed for it at one time or another, each of my 3 Moguls running various OEM and custom ROM's did/does. I've heard similar complaints from coworkers running various
WM devices. A friend I take the train with daily complained about this with his AT&T Tilt too. Both my non phone Axims (x5 & x51) occasionally turned on as did my Toshiba E805, Casio e100, e105 and e115. Every WinCE based device forum I have participated in over the years has featured complaints about WM turning on with no user interaction. Obviously, it's not a deal breaker for me, but it does happen...a lot. The issue in my basement is the extreme of the problem, move the phone towards the exterior walls and the phone reverts to only turning on and quickly off occasionally. Another example. When traveling by LIRR to Penn Station the phone will stay off even when entering the river tunnel ad traveling under Manhattan. At some point when I exit the station, the phone turns itself on. Since I'm walking in rush hour crowds, I've never tried to find at which exact point my Mogul turns on, but it's always on when I get my coffee in Borders Cafe.
I have never taken it out of my pocket and have it been turned on. It is always in sleep mode.
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
lepapirriky said:
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
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If it's turning on when you shake it, you probably have a hardware issue.
Related
I'm curious, because I'm new to this phone and smartphones/pocket pcs period, but is this phone quite buggy, or is it due to things I've added. I find that frequently if I do two things at once and it has to think too hard that title bars and such disappear and get stuck and I have to restart it to fix it. This affect seems to multiply if you happen to try to close the slider while it's busy thinking. Last night I got a call while writing an email and closed the slider to answer. By the time the call screen came up, it had already rang 4 times and gone to voicemail, and in the end, it was all messed up again and needed a reboot.
Maybe this is common to these phones, I've just never had one so I dunno. I'm sure the lack of memory plays a major part in how slow it runs when it has to do two things at once.
AJerman said:
I'm curious, because I'm new to this phone and smartphones/pocket pcs period, but is this phone quite buggy, or is it due to things I've added. I find that frequently if I do two things at once and it has to think too hard that title bars and such disappear and get stuck and I have to restart it to fix it. This affect seems to multiply if you happen to try to close the slider while it's busy thinking. Last night I got a call while writing an email and closed the slider to answer. By the time the call screen came up, it had already rang 4 times and gone to voicemail, and in the end, it was all messed up again and needed a reboot.
Maybe this is common to these phones, I've just never had one so I dunno. I'm sure the lack of memory plays a major part in how slow it runs when it has to do two things at once.
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Not having enough free ram can wreak havoc on the device. I've gotta say though that this has been one of the least buggy phones that I have dealt with. On average, how much free ram do you have? Anything less than about 14mb seems to send things to slow-ville for me
daclothe said:
Not having enough free ram can wreak havoc on the device. I've gotta say though that this has been one of the least buggy phones that I have dealt with. On average, how much free ram do you have? Anything less than about 14mb seems to send things to slow-ville for me
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Ever since installing X-Button and being more careful, I try to stay around 15mb. It doesn't seem like a memory issue though. It just seems like often programs wont open, close, or generally operate correctly, sometimes leaving artifacts of itself that can't be removed all over the screen forcing a reboot. Perhaps it's just something to get used to with a Pocket PC, it's not horrible, but every so often it gets a little annoying. I was just curious if it was perhaps caused by software I had installed, or if it was just normal to have issues every so often.
I too am finding it does that. Especially when moving from Portrait to landscape mode. Some times the old portrait screen will lock up and over lay the landscape screen. I just go in and stop some running programs.
But I've discovered an issue I can't seem to easily fix. Twice now the phone has shut off completely. Both times I have been asleep when this happened so I can't say what causes it. I don't have it set to go to sleep (at least I don't think so!) so I don't know what the issue is. Today I went to sleep about 6 hours and when I woke phone was completely off. Had to do a soft reset to start it. Power button wouldn't work at all. Then when it did finally come up it showed no new text or no new voice mail messages. I had new messages on both that were delivered after I fell asleep. Any ideas? Suggestions? I do have the slider/launcher program but neither were running when I went to bed today. The only app I kept running was call firewall. All others were closed out in running programs before I went to bed. Currently my memory is Storage free 29.39MB and Program free 21.12MB. At 1pm my battery was 70% and it is currently at 40%.
I have found that that problem happens only when blue tooth is on. I have started making sure that the bluetooth is off when not in use.
Cinkim
Hey ppl, had my HD for about 2 weeks now and im loving it, soo much better than my N95 8gb, however I do miss the camera..! Anyway back to subject, today i went down my garage to work on my car (dont worry the phone was put well away from where i was working, have got it in the silicone case and its been very well looked after!!!), the battery was on 1/3 and in the space of 2 hours the phone was dead (not sure when in those 2 hours it died!) so plugged it in, let it charge a little then turned it on, now im having massive problems with the phone not connecting to the network???
I live in a city and as such never ever have problems with coverage, its always at max, however the phone will connect to the network with full signal strength, then within 5-10 seconds the signal strength goes down and down, then i lose connection all together for a few mins then it will reconnect at full strength again????
I've not really installed any apps recently, the only thing i've installed which i can think may have contributed toward something was HDtweak but it was all working fine yesterday...
Reallllly confused and frustrated, hoping its not a hardware issue already
Andy
right ive gone through all the settings, even hard reset the phone, still doing the same so it's got to be the phone itself... whoopdedoo
Did you ever sort this out? it seems I have the same issue, when the phone goes to 'sleep' it disconnects itself from the network, I wake it up and within a minute or two it reconnects back at full strength....meanwhile im missing calls....
A number of people have experienced a long-standing Android bug on their Nexus One, that when you spend an extended period of time in an area with no signal, the phone never reconnects until a reboot. Even attempting to shut down cleanly or to go into and out of airplane mode results in Android crashing after a minute or so and rebooting that way.
It's hard to draw conclusions from my experience because the occurrence rate was so random (sometimes a couple of times in a single day, sometimes ten days between occurrences), but I installed Froyo Saturday evening and haven't experienced the "no service" bug since then. That's getting close to the MTBF for me over the last few months. The official ticket is still listed in "new" status (after almost a year!), but it's possible that some change in Froyo fixed it without the developer being aware of that particular ticket.
Has anyone who was experiencing the "no service" bug in 2.1 had it happen again since upgrading to Froyo? Now that I can do hands-free bluetooth dialing, that's the biggest remaining blemish on my Nexus One experience, so I'd be thrilled if the bug were, in fact, gone.
Just a little FYI, that is actually a common "bug" independent of Android. I sell cell phones for a living, and many phones, from BB's to WM, Nokia to Samsung, and everything in between has this "bug". Not all do, but I would say 90% of phones have this bug where if you leave coverage for an extended period, it doesn't re-connect when you move back in, and need to reboot. It is because phones are set up to stop searching for a network after X ammount of time without coverage, to prevent the battery drain of constantly searching. When you do go back into coverage, there are two ways to re-register... either reboot, or most phones have an option to manual search and register with a network. I know with my Nexus One this has only happened to me once, at my Dad's (his house is a deadzone for everyone), and all I did was do the manual search and was back up and running, didn't have to reboot.
The Nexus One version of this bug is unusually annoying, though: a manual search for networks turns up nothing (normally I have good signal strength whenever I step outside my house from both T-Mobile and AT&T, but neither shows up after the bug hits), and having the phone crash and spontaneously reboot if you enable airplane mode when the phone is in this state is pretty severe.
wmm said:
The Nexus One version of this bug is unusually annoying, though: a manual search for networks turns up nothing (normally I have good signal strength whenever I step outside my house from both T-Mobile and AT&T, but neither shows up after the bug hits), and having the phone crash and spontaneously reboot if you enable airplane mode when the phone is in this state is pretty severe.
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That is pretty severe, in that it reboots... but the "bug" of not getting signal back has nothing to do with strength or the N1 is all I am saying. I have at least 2 people a day come into my store with this issue, on all different handsets. Some can get it back just by manually searching (this is different from switching between airplane and back), others have to reboot.
I spent a few 1/2hr chunks today with my FRF50 Froyo'd N1 in a spot in the office that was guaranteed to cause this bug to show up. And every single time it's reacquired the network when I left. Take that with a grain of salt since the bug has been intermittent for me.
Now if only the headset and AVRCP music controls hadn't broken this would be phone heaven.
Yeah, I think it's improved for me with 2.2 as well. One thing that's handy though is an Airplane Mode widget, as cycling the antenna with that usually worked for me before Froyo.
this "bug" drove me crazy! It would tend to happen to me at least once a day. I am scared to say this, but it hasn't happened one single time since updating to "unofficial froyo"
Well, good news all around! I'm not quite ready to declare the bug dead, because I've been disappointed a number of times after tweaking something and having the bug lurk quietly for a number of days, only to pop up again after I had decided it was gone, but it's certainly looking encouraging. Thanks for all the responses. Keep us updated.
I've had the same bug issues, and usually at home when it happens. This radio seems determined to reacquire no matter what.
As for the AVRCP comment, my N1 a la FroYo is working great with my BT3030 stereo Bluetooth receiver. I use the controls all the time.
hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks
alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.
I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?
Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.
Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.
Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.
no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.
robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
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What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.
Trying to see if there's something in common with those who are experiencing lock ups.
My crashes arent frequently but it has happened a few times
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.
Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.
ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..
mine has been crashing quite a bit...16 gig less than 14 gig available...
In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....
I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?
It seems to me that my device crashes a lot when my Wifi is on
sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
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Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.
This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???
Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.
So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.
I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.
I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.
I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.
16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...
Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.
MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
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Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)