Trying to see if there's something in common with those who are experiencing lock ups.
My crashes arent frequently but it has happened a few times
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.
Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.
ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..
mine has been crashing quite a bit...16 gig less than 14 gig available...
In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....
I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?
It seems to me that my device crashes a lot when my Wifi is on
sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
Click to expand...
Click to collapse
Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.
This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???
Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.
So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.
I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.
I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.
I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.
16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...
Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.
MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
Click to expand...
Click to collapse
Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)
Related
Hello All:
This is my first post here but just reading around has solved many problems for me already. However, my phone (sprint mogul 8600) has been misbehaving and even a hard reset did not solve this problem.
My problem is that the stupid thing won't stay asleep, ruining my battery life and sanity. Is there a way to set it so that it will only wake on active decisions (incoming text, incoming call) and me pushing the power button? I've cruised option after option but I haven't been able to find anything useful.
It still functions properly when it should wake up, it just seems to wake up every few minutes on my desk and i think i have an incoming something to deal with. In the end I have just stopped paying attention and have missed lots of calls because of it.
My apologies if there is a faq that goes over this already, I looked but could not find.
Thanks in advance
Battery life goes down approximately 50% per 10 hrs because the phone turns on as if someone hit the power button at irregular intervals. Is the phone SUPPOSED to be able to turn on for reasons other than incoming messages or using the power button? Its driving me crazy, I can't even go out for a day because it will run out of battery.
Are you running a custom rom or stock rom? If stock, is the most up to date from your carrier? After you did the hard reset, did you test it before installing any cab files? It's possible one of the apps you are installing may cause this.
If it's the stock rom and you are installing nothing, I would say it's a defective phone.
I know on an old PDA I had years back at midnight every night it would turn on, it would do maintenance on my scheduler and then turn back off, but haven't seen my phone ever do this during normal hours.
BTC
It has to be software on that rom or additional installed by you. If you haven't installed any software you might want to try flashing a custom rom and see if that takes care of it.
i have had the same problems with my ppc6800 and blackjack 2, i think it has to do with the changing networks... on my drive home from mass to maine it will do it in about 5 spots anyways consistantly. in my hotel in mass i get crappy reception and itll do it every now and then. this has been an issue with both phones. bugs the hell outta me on my trip home cus itll light up, then i grab it to figure out why and theres nothing... learned to live with it
I performed a hard reset after continued trouble with this. It will come on at least 1 time per hour, and as often as every 5 minutes, with absolutely nothing done to it short of initial calibration/data entry. It will also do this sitting on my desk, not moving or anything.
I suppose I could try a custom rom, but I fear I am opening pandora's box, as I am told these phones are on backorder if i happen to brick mine. Any recommendations for a new ROM to try?
This is normal.
Is this sufficient problem to get it replaced? A hard reset and nothing else and problem persists.
It's a win mobile "feature" since the early WinCE days. Every Palm-size/WinCE/WinMO device I've owned turned itself on from time to time. Now, it's blamed on network changes, mostly going in and out of EVDO coverage. When these were simple PDA's, it was blamed on internal housekeeping. If you corner a MS rep on the issue, they will blame the hardware and outside software vendors. I never believed them. Either get used to it or buy a device other than a WinMo based, it will never ever be fixed!
BTW, I'm in my basement where I get less than an ideal signal and my Mogul has turned on and off 3 times while I was typing this.
I have my phone sitting next to me in the cradle all night long, 2-3 hours before I go to bed I turn out the lights to either view my laptop easier or watch TV, if my phone was turning on I would know it because I would have bright light in my eyes.
So I would say it's not as common as you described in the 2-3 times while composing the email. Mine might turn on at midnight, tho I am usually asleep by then, so I can't say for sure, but the only time it turns on (that I know of) is when I receive a text message or a phone call. Emails don't wake up my phone. And I get 20-30 emails a day.
I am on a 1X only network, no EVDO here yet, so it could be an issue with EVDO, in my phone settings I have an option for Service Tone, that makes a beeping sound when I lose or regain service, might try turning that on and see if it's beeping when the phone is turning on. If so, it's a signal issue.
BTC
I have this problem too and hate it. Every time I come out of the subway the phone turns on in my pocket. I cant drive at night with the phone facing up on the dash because it turns on every couple of mins. It's completely annoying, kills the battery and launches tons of programs, every once in a while it makes calls too. I would be very happy to get this "feature" taken off my phone!
B
WinMo devices turning on all by themselves is the reason there are so many screen lock programs available. If you've got a WM device and plan to carry it in a confined pocket (like your pants) check out S2U2 or throttlelock. Your phone turns on when leaving the subway because it's aquiring a signal, it probably turned on while in the train while searching for signal too. While driving, you're probably passing in and out of 3G coverage which will also turn the device on. If you stay in a solid signal area, the phone will stay off for the most part, but that does negate the whole mobile thing a bit. The center of my basement where my home theater is gets a inconsistant 3G signal. My Mogul will turn on and off and kill the battery in a few hours. My wifes Palm, my friends BB's and iphones won't turn on once. Once again, the issue of WM/PocketPC/WinCE turning on for no apparent reason has been a c ommon complaint for years, at least to the Casio E105 days when I started on my WM journey. Since MS has never addressed the issue, I doubt they ever will.
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
drewcam888 said:
I have never had the phone random come on from sleep. Leaving and entering coverage doesn't change that. I say you have something in the rom causing the problem or a program running in the background
Click to expand...
Click to collapse
You've never taken the phone out of a pocket or holster to find it already on? My 6700 on VZW did and I think I ran every ROM developed for it at one time or another, each of my 3 Moguls running various OEM and custom ROM's did/does. I've heard similar complaints from coworkers running various
WM devices. A friend I take the train with daily complained about this with his AT&T Tilt too. Both my non phone Axims (x5 & x51) occasionally turned on as did my Toshiba E805, Casio e100, e105 and e115. Every WinCE based device forum I have participated in over the years has featured complaints about WM turning on with no user interaction. Obviously, it's not a deal breaker for me, but it does happen...a lot. The issue in my basement is the extreme of the problem, move the phone towards the exterior walls and the phone reverts to only turning on and quickly off occasionally. Another example. When traveling by LIRR to Penn Station the phone will stay off even when entering the river tunnel ad traveling under Manhattan. At some point when I exit the station, the phone turns itself on. Since I'm walking in rush hour crowds, I've never tried to find at which exact point my Mogul turns on, but it's always on when I get my coffee in Borders Cafe.
I have never taken it out of my pocket and have it been turned on. It is always in sleep mode.
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
lepapirriky said:
This also happens to me, i own a mogul, and this is really and extremely annoying.
i have test it for few months and this is my conclusion.
As you guys said already just wait for few min and it will turn on the screen, but also when i shake it and when you hit it.
it really is a battery killer.
Click to expand...
Click to collapse
If it's turning on when you shake it, you probably have a hardware issue.
Well I basically had determined that I had a faulty N1 phone after tests and tests... Google was very helpful and worked with me and HTC to get the phone replaced. I received my new N1 today got the OTA and now am seeing much better signal strength and 3G integrity. Its early yet but Im looking at this on the bright side of things and hope it continues.
For those ppl who havent heard my gripes I had dropped calls, trouble sending text (had to send them multiple times *sometimes) poor call quality (the other end) some ppl had to call me upwards of 3 times to get my phone to ring and a radio that switched from 3G to edge in spots I had 3G service.
Seems as this phone is more strict on the 3G preferred and will only switch to edge when 3G is not available.
One more note, it does suffer from the hand cupping thing tho
I take this back, the N1 Radio is TERRIBLE!
So you still have the same issues? Where do you live?
Im in phoenix,
Iwas driving around last night on a major freeway with full signal... My buddy kept telling me i was cutting out until I finally dropped the call... Having trouble sending text even when i have some signal as well... and oddly enough i keep getting text msgs but am unable to reply...
This never happened on my 8900.
I haven't experienced anything like what you're describing... could it be T-mobile's network where you live?
I live in phoenix, namely 44th st and Mc Dowell. I don't have any issues using pandora on a daily basis, and I drive around a lot.
i was on the phone with google 2days ago for the same reason droped calls and text messages not going through sometimes. I gotta call them back to see what they are going to do about this. I spent $560.74X2 my wife and I have the nexus one.
I'm in Tucson and I don't have any of the problems mentioned
well im a lil distraught over my N1 issues not being resolved with the replacement phone. Everything seemed great at first but it keeps getting worse... I don't think I have had one phone call when my phone doesn't completely cut out or my voice fades away... the sms thing is a PAIN...
I love the phone the screen the OS but wtf I paid A LOT for this phone that does everything for me but be a phone!
hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks
alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.
I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?
Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.
Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.
Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.
no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.
robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
Click to expand...
Click to collapse
What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.
Hello,
I'm new here, so forgive me if this has been answered before. I did a search and couldn't find anything that helped with my issue, but maybe I just missed something.
I have a new HTC Surround, originally locked to Telus, but now unlocked and on the Rogers network.
Everything is working great except that the timestamp for incoming text messages is incorrect, and off by about 5 hours. The minutes in the timestamp is accurate, but the hours is off by 5 hours.
For instance, a message sent by me has a timestamp of 4:22p. The reply to that message comes in with a timestamp of 11:25a.
I've seen that this has been an issue for other HTC phones in the past, as well as possibly a problem with Rogers' network but I can't seem to find a fix. I was previously using a Sony x10 on Rogers (hated the phone) and never had this problem.
I sent a message to HTC customer support, but was hoping somebody here would be able to help me faster.
Any help that can be provided would be greatly appreciated.
I had this issue with Bell Vibrant Galaxy S on the Fido as well, and had to use an app called SMS Timefix.
btw Wepeel, who did you use to get the phone unlocked? I'm still trying to find someone to do it for me. I'm in the Toronto GTA area.
Thanks for the input. I don't think there's an app yet for wp7 (at least nothing in the market). I got a response from HTC and they said it was a network problem. However, I've never had this problem on Rogers before. I've only had the Surround for 3 days, and the x10 I had before (for 2 months) never had this problem, and neither did my iphone.
I'm going to contact Rogers tomorrow and see what they have to say about it.
As far as unlocking, I won the phone from Breakfast Television and was given the unlock code directly from Telus. However, depending on where in Toronto you live, you should check out the Pacific Mall (Steeles/Kennedy in Markham) or craigslist.
The Pacific Mall is a great place to go to get anything unlocked, and its usually pretty cheap. There's also an ad on CL right now advertising unlocking for the Surround for $29 (which I find pretty expensive).
Hope that helps.
Same issue, same situation.
I have an unlocked TELUS surround on Rogers, and the timestamps on the TXT messages are -5 hours from the real time.. Obviously the phone is expecting the carrier to timestamp the messages in UTC and the phone is correcting.. there should be an OS tweak for this somewhere.
Oh, and MyNameIsWepeel;
If you think this is fun, wait until you search for something in the maps.. I searched for TELUS in maps hoping to find the local telus dealer and it came up with Telus, Russia. (It's a city apparently). It seems if your phone is configured for Canada (eveything under Region & Locale) the maps search doesn't work correctly. You need to set it up for US to get it to work.
Aoshi_ said:
Oh, and MyNameIsWepeel;
If you think this is fun, wait until you search for something in the maps.. I searched for TELUS in maps hoping to find the local telus dealer and it came up with Telus, Russia. (It's a city apparently). It seems if your phone is configured for Canada (eveything under Region & Locale) the maps search doesn't work correctly. You need to set it up for US to get it to work.
Click to expand...
Click to collapse
The problem with that though, is the market will no longer download apps. Or at least it didn't for me. I changed my locale, which did help with searches in maps, but then I couldn't download any apps. I just kept getting error messages. Changing my locale back to Canada fixed it immediately.
I just changed my locale last night to all US, and I was still able to download apps. Albeit I got an error message occasionally, but then I just restarted the download and it all worked. I figured it was server related.
fast1fred said:
I just changed my locale last night to all US, and I was still able to download apps. Albeit I got an error message occasionally, but then I just restarted the download and it all worked. I figured it was server related.
Click to expand...
Click to collapse
I'll have to check it out again, maybe it was just server problems. I'll admit I wasn't very patient with it.
On an unrelated topic, how are you guys finding the reception on the phone? I've noticed I'm getting slightly poorer reception in some areas that my x10 got great reception.
Well I'm not the best person to ask about reception... I'm coming from an iphone.
My major beef with this phone is the battery life; it's simply unacceptable. I always end up coming home with 20% or less... Either an aftermarket upgrade will need to show up to save the day or I'll be forced to switch phones.
Ive had similar battery problems, but it charges so fast it hasnt been an issue. I throw it on the car charger for 20 minutes and im good for the rest of the day. But back on topic.. i have a similar issue with text messages, except my time stamps are about 30-45 seconds slower which sometimes causes my device to send texts before one is received. its not a huge deal though, but still kind of odd.
Prior to this phone, I had an iPhone 3G, 3GS, Nexus One, and Samsung Galaxy S - all with the same carrier.
This phone has the best reception so far. On my home from work today I tested it out. There's always an area my bars go to zero and my calls drop. With this phone it was the first time I never dropped the call completely. In fact, the signal was completely strong. I'm happily surprised by this.
Well, I finally found out what was causing my reception problems. This phone, or mine anyway, has a very serious deathgrip issue. Any time I would hold the phone at the bottom (where the antenna is) or with both hands, I would lose at least 2-3 bars. A lot of the time I would completely lose signal. As soon as I moved my hand up to the top, right back to full bars.
And since you need to hold the phone at the bottom to text and talk, it pretty much made the phone useless to me.
So I sold my Surround (for $500) and I'm going to get something else.
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
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Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
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My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
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Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.