I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
You should probably flash the old modem back. Can you please get into the security settings inside settings and tell me if you have a force close. If you get a force close you have to flash the old modem.
By saying modem I mean firmware. You can find it in OnePlus 2 Android development > taker18's cyanpop's second post.
Or in blissmallow thread second post.
Sent from my ONE A2003 using Tapatalk
I have the exact opposite issue. My FPS works with all ROMs except H2OS 6.0.1. Let me know if you find a solution. Might help me fix my problem.
kane1234 said:
I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
Click to expand...
Click to collapse
I had the same problem. Do a wipe then flash this it worked for me
https://drive.google.com/file/d/0B97c1b2UXMxCZkh3T0VzSmlCWms/view?usp=docslist_api
Sent from my ONE A2003 using Tapatalk
Thanks guy, I fixed the problem by flashing a persist.img
(Edit 1) Found a fix already! Read post 2!!!
Hello there,
I've been having a OnePlus Two since 4 months already, and had like 2 or 3 home button not working issues.
They used to fixed by themselves after a couple of days of not working, but not this last time.
I tried already the reinstalling system (after formatting system via TWRP), clean it several times, hard reset (hold power button for more than 20 seconds), complete drain battery and fully charge it again, force stop fingerprint service, take out the tempered glass screen protector, and none of those solutions worked.
I here attach (copy the link, can't upload a video directly to this post) a video in which you can see that whenever I power on the screen (still locked), the home button works for several times, but as soon as I unlock it (pattern lock) it stops working. This makes me think that the problem is software, not hardware, but as I said before, already tried reinstalling OOS 3.0, wiping system, cache, data, internal storage, etc.
I compressed the video so it wouldnt be too big, but quality is good enough, just rise the volume so you can listen to the "vibration" that the home button produce.
Any help would be appreciated.
Sincerely,
Daniel Castro
Fix for the issue!
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
I have the same problem
Tomorrow i'll try your method
I've posted a questione about this issue,
I think the One plus team should find a solution to this problem that afflict many users
Also, don't forget to rotate your phone 720 degrees, counter clock wise! ? hocus pocus....
DCastro555 said:
Forum people, I found a fix!
Ok, the solution for making the home button work again (with fingerprint sensor) is the following.
-Factory reset while in OOS 3.0
-Set up everything up and then reboot into fastboot mode
-Install OOS 2.1 via fastboot (you will need to search the forums for it)
-Set up everything up and try to set up fingerprint (it wont work)
-Copy OOS 3.0 (Beta) in the root of the phone
-Reboot into stock recovery and flash OOS 3.0 (beta)
-Factory reset it and set up everything again
-Voila!
Feel free to try this method and reply to this threat or P.M. me for any help.
Sincerely,
Daniel Castro
Click to expand...
Click to collapse
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
LOL9988 said:
Will it erase my internal storage during that fast boot step? So I can backup all my data.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
It will erase everything, make a backup before starting the process.
faustin95 said:
these fixes are all coincidences... we need to request a definitive fix from One plus team if is a software issue.
Click to expand...
Click to collapse
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
pitrus- said:
Most probably hardware design fault, solution would be to redesign the phone and release a fixed design, will probably not happen unless oneplus3 is the solution.
And I second that it's just coincident behind these back and forth flashing of firmwares "solving" it, almost religious. But what are people to do when oneplus is not a company that takes responsibility for they're mistakes.
Click to expand...
Click to collapse
If it works, its worth a try . And yeah, but we are not in any OnePlus Forum, neither debating about if they are gonna do anything about their own issue, we are trying to fix what an irresponsable company wont.
can we make together an official request to one plus to give us an answer or explanation about this? a lot of users are facing this issue, it's not normal
This is my second opt I bought that this problem has happened
sorry for my english
I had also tried lot of things but home button is not responsive at all.. H2os,exodus,oxygen 2.1 ,3.0 same everywhere
---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------
Error is: when i open fingerprint setting
Enrollment not working try differnt finger or try again ... Nd fingerprint autotest not starting also
i've turned to stock i've updated to oxygen 3.0 bet and the button worked again
i think rooting installing twrp and installing different roms may be the cause of this issue
faustin95 said:
i think rooting installing twrp and installing different roms may be the cause of this issue
Click to expand...
Click to collapse
Unfortunately that is not the case, it's a hardware design bug.
However you can f-k up your finger scanner by damage your persistant-partition if you flash up and down between different ROM/bootloader revisions. But it's easily fixed by flashing the image file for that partition again.
pitrus- said:
Unfortunately that is not the case, it's a hardware design bug.
Click to expand...
Click to collapse
it's a driver issue
faustin95 said:
it's a driver issue
Click to expand...
Click to collapse
50/50 moisture sensitivity and driver issue.
Home button has been working fine for a year, installed 3.0.1 today and suddenly home button only works in OOS 3.0.1. No longer works in CM 13, yet works fine in OOS 3.0.1. Definitely a driver issue.
Tried installing OOS 2.2.1, wiping, then installing Grarak's CM 13 and home button refuses to work. Wiped system, data, cache, installed OOS 3.0.1 and home button works again. Tried wiping again and installed CM 13, home button stopped working. Wiped and reinstalled OOS 3.0.1, home button works again.
Odd thing, my phone will only work with CM13 roms and OOS 2.2.0 or less for fps and home button. Nothing will fix or ever work.
For me, the home button stopped working for a short while on Graraks, then it just jumped back to life again and I haven't had any more home button blackouts after that. If it's a driver issue, it's an extremely intermittent one.
The fingerprint scanner has stopped working from time to time at lockscreen, but this is acceptable for an official hackjobb supported scanner until official sources are released ?
Need Help with this!
Hi everyone!
I have a OP 2 for more than one and a half years now and never had any issues with it(stayed stock...) until recently. I didnt update the phone to the latest version and was putting it off, and today in the afternoon when I tried to unlock my phone it said the 'Fingerprint hardware is not available' and after unlocking the phone with the pattern, it IMMEDIATELY LOCKS ITSELF BACK !!! after split second it just locks the screen while everything is working like connection, wifi, messages, notifications, etc. but due to this I cannot access anything on the phone, can't go to settings and switch to onscreen nav bar buttons, can't force stop/wipe cache the com.fingerprints.serviceext either, tried restarting it several times, downloaded the update but can't even install it because the phone just locks! I have no idea what would fix it and I am avoiding a full reset and wipe on the phone(also based on all i have read, dont think it would fix it anyways)
If anyone knows whats the problem or has dealt with it or knows someone who has, please help me out here on how to fix this and what to do. I did not root it or flash custom ROM's on it yet so literally dont know why it happened.
Thanks,
Max
Tried every possible thing, from all available forums, but in vain.
1. Dirty flashed
2. Full zip flashed
3. Patch zip flashed
4. TWRP clean flash (wiped system, data, cache, internal)
My fingerprint sensor is not working when I am trying register Fingerprint lock from Settings.
Error: Enrollment was not completed Fingerprint enrollment didn't work. Try again or use a different finger.
Please help, I am quite used to FPS for unlocking my device and now I'm stuck with this build.
Thanks for any help extended...
hardware issue. RMA it.
ludester said:
hardware issue. RMA it.
Click to expand...
Click to collapse
It worked on 2.2.1 Also, home button is working perfectly.
Deleted
It worked!!!!!
All I did was charge it to 100% . Don't know what was the reason.
Great now keep it away from moisture, damp or sweat hands.
Sent from my ONE A2005 using Tapatalk
Hey!
today I noticed something very weird on my OnePlus 5 (64GB)
somehow unlocking the phone with the fingerprint scanner isn't working anymore!
it always says that I have to use my code, like when you unlock it the first time after powering on!
the hardware is working, fingerprint scan works for example fine with my banking app and the option is still available in the settings menu!
Android 7.1.1
security patch 1st september 2017
francokernel 4.4.21
xxx nolimits rom 4.2 based on oos 4.5.14
rooted with magisk
xposed framework v88.2 installed
I did not make any changes to the phone, it simply stopped working!
I have already removed the security unlock and added new fingerprint scans, it did not work...
can anybody help me?
Are you using Greenify? If so, make sure "Alternative Screen Off mode" is enabled in Settings.
Sent from my ONEPLUS A5000 using Tapatalk
Just restart your phone and all works fine again...
If your fingerprint unlock still doesn't work I would try stock OOS instead of xXx No Limits and see if you still have the issue. I found that ROM extremely buggy both times I tried to run it and the other stock based ROM I tried (Freedom) really wasn't much better.
okey I fixed it by wiping cache and dalvik
thanks for your answers
I used Le Max 2 for 1 year with factory ROM 19s without problem. After that I flash Slim7 ROM. After 1 month, fingerprint is dead.
Confirmed flashing ROM causing 95% death of fingerprint sensor.
No death of fingerprint ! Is a software issue i have posted one solution for this issue in the stock rom post
I have flashed loads of different custom ROMs, the only issue I had was a slow sensor on Pixel Experience.
It's highly improbable that a custom ROM breaks the fingerprint sensor hardware, it's probably a software issue.
Try to flash another custom ROM, or revert to official EUI builds. If all else fails, do a QFIL flash (this wipes everything though, so backup your stuff before doing that kind of thing).
The first thing you have to do before any flash, is update the firmware, not the rom, and then flash any rom you want to.
Custom rom never break any part of hardware, only if its a bug and its not working yet.
so 95% of finger print problem, is user related, not rom.
it is no a hardware problem ! mine is dead after one week , after 2 month it s ok , i have installed cuoco and now figerprint is dead but if the fingerprint can take a foto it s a software issue , now i must wait a long time for this issue and the fingerprint was alive , you can try this method :
allround tech zone
allround tech zone
il y a 4 mois
HELLO GUYS , after a long research i found the solution of my lemax 2 finger print problem...
step 1 : download indian verion eui 5.8.016s version ... (no root required ) ..
step 2: install it
step 3: use ur main gmail after installing in mobile ..
step 4: open finger print app and click ok option for photos to capture ..
step 5: open camera app .. and try to take pics with fingerprint ...(if it captures ...close the application and try to open again finger print app ..try to add finger print if it add u r lucky )or else try next step ....
step 6: if pics not capture in camera app ... close the application and try to add fingerprint in finger print app.. if not succeedd ... don't worry ...
step7 : calibarte the fingerprint (note : don't try to add fingerprint now ) close the app ... and go for factory reset ...
step 8: after factory reset ... check the same finger print process again as given above methods .. now go to recovery clean all data ,wipe ,cache ... after that come back and check again fingerprint ...
step 9: if it works leave here and started working or else if not works install indian eui 5.8.019s rom and install it .... after installing .. use same methods as given (note: only use gmail which u given as above rom ) ..
this will 100% work ... carefully do every step ... it works i am sure ... i solved this problem in letv le max 2 and letv 2 and lemax 2 x829 ...
i tried all many roms and bull**** nothing works don't waste ur time ... try this method ... it works almost all mobiles..
---------- Post added at 07:32 PM ---------- Previous post was at 07:32 PM ----------
it work
Thanks guys. I will try
darkside57 said:
No death of fingerprint ! Is a software issue i have posted one solution for this issue in the stock rom post
Click to expand...
Click to collapse
please, can you tell me where? I can't find it
Two post upper
I can confirm that fingerprint sensor stops working when i flash different modems firmware.
The only way fingerprint always work on my X829 is with MODEM_446D_V.00050.zip
pedrazamarcos said:
I can confirm that fingerprint sensor stops working when i flash different modems firmware.
The only way fingerprint always work on my X829 is with MODEM_446D_V.00050.zip
Click to expand...
Click to collapse
I have the same with stock rom pedrazamarcos, how do you install that modem. My fingerprint stop working
Just want to share as it's as crazy as it might sound. My Le Max 2 x829 fingerprint miraculously came back from the dead after using the phone for the past 3 years without it. It stopped working since the 4th day after using for the first time back in 2016.
At that time, I searched these forums for solutions as it would be troublesome to ask for refund by returning the phone to China (Gearbest). I ended up using Small Eui Rom since then, but still the fingerprint didn't work. I just thought it was a hardware defect and didn't bother to install different kind of roms to revive it as the results posted here by members were inconsistent.
Then now, when I was about to retire this phone, I looked for some PIE Roms here to try new features of the Android 9.0 as the Small Eui Rom was just stuck at Marshmallow.
I upgraded my TWRP to the latest version for this phone and decided to install Revenge OS Pasta 2.5 Official Rom. I followed their instructions to flash from TWRP and added the 26S zip modem file in the process. Everything went smoothly, and I liked the rom very much and it worked fantastic, even the IR blaster worked flawlessly with the remote app from this rom. But, still no sign of fingerprint revival at that time.
Then, I searched these forums again if there's an updated solution for this old problem. I found a thread mentioned using 446D modem file and suggested that the phone should not be rebooted after installation, but instead shut it down. So, I followed the step and wait for few minutes before turning on the phone again. To my disappointment, it didn't work. The fingerprint was still dead. I didn't install any apps other then ones included in the rom and i didn't even register my Google account.
So, I just turned it off again and charged it overnight. The following evening I decided to turn on the phone again to try adding finger again, and to my surprise, the fingerprint sensor vibrated again for the first time in 3 years! Unfortunately, it failed to register a finger before time out as it could only vibrate 2 times in a row. I rebooted the phone again a few times, but it went silent again as nothing happens when trying to add a finger.
I just shut it down again and left on my desk without charging as the battery still around 76% after a few reboot attempts.
I left it for about 3 days without touching it, until one evening I decided to turn it on again. To my big survive, the long thought dead fingerprint sensor miraculously came back to life! At first, it worked sluggishly as it took a long time to register a finger, but at least it could complete the process for a finger. Fortunately, it performed better for the subsequent 2 fingers. On the 4th finger added, the registration process went smoothly!
However, after the finger registration process were done, the unlocking process were inconsistent as it sometimes worked, but failed most of the time. So, I just turned it off again.
The next day, after turning the phone on and waited a few minutes before using the scanner, the unlocking process were much better as it read faster and faster. And now, it just worked again like it never died! Yes there were still some time it was unresponsive, but it unlocked quite fast when it worked.
Maybe my experience could be useful for anyone who wants to try. I just overwhelmed this could happen!