Sound - Samsung Galaxy S7 Edge Questions and Answers

Strange, when i make a call, I can hear the person on the other side, but they can't hear me.
When i use intercom speaker it works, they can hear me and also when i use my headphone.
nothing strange with sound setup. I even did a reset still the same. Please help.
I'm on original stock firmware. No root or unlock.

Check the microphone hole next to the speaker on the bottom. They've been known to fill with gunk.

Cinco5 said:
Check the microphone hole next to the speaker on the bottom. They've been known to fill with gunk.
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Click to collapse
Thanks, thst did it. It works again.

Related

No sound during call, however speakerphone & headset wor

I have the same problem:
No sound during call, however speakerphone works and headset works well. There is no sound only when I use it as regular phone. Person on the other line can hear me well all the time.
When I raise volume during call I can hear peices of the person on the other line, at the same time as phone beeps that it reached sound maximum.
This happened after phone was dropped and it hard reset itself automatically.
I am trying to reboot it now with different ROM.
Headset jack hasnothing to do with it, since speakerphone works well.
If anybody has any idea please share.
Thanks
This is a hardware issue, (the audio for the internal speaker and microphone is routed via the headphone socket) The socket has a very small switch that is opperated by physically inserting the jack plug. Sometime mine plays up and I fix it by pushing a straigtened out paperclip into the socket.
Delete wrong forum
Big Thanks DOC C
This is the first time i post a reply even though i've been a member of xda-developers for a long time and like the work done here. I must say that I was about to throw my phone if it wasn't for DOC D. The problem is indeed with the headphone jack. Sound in my earphones is messed up and phone calls have no voice. You just saved me a few hundred bucks!! BIG HUG!
baddentist said:
I have the same problem:
No sound during call, however speakerphone works and headset works well. There is no sound only when I use it as regular phone. Person on the other line can hear me well all the time.
When I raise volume during call I can hear peices of the person on the other line, at the same time as phone beeps that it reached sound maximum.
This happened after phone was dropped and it hard reset itself automatically.
I am trying to reboot it now with different ROM.
Headset jack hasnothing to do with it, since speakerphone works well.
If anybody has any idea please share.
Thanks
Click to expand...
Click to collapse
I have same probem which persist to me over 5month and can't understand how to solve it... is it really hardware issue? how to repair it?
Gourm3t said:
I have same problem which persist to me over 5month and can't understand how to solve it... is it really hardware issue? how to repair it?
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Click to collapse
Did you use to carry your pone in your pocked? Sometimes there is a small peace of dust opening that small switch inside the headphone jack. Maybe you try to get rid of it with compressed air. In some cases the connection between that connector and the main-board is broken. Dismantling is a good idea, but you have to know, what you're doing. The fact that the headphone is working well, is a good sign, that the problem is inside that jack.
In some cases the springs that contact the speaker to the MB are worn or dusty, try to get a better connection.
sound problem in my smartphone hct tytn 2
Helo dear friends
I got sound problem in my htc after I installed my new android in it
every time I start my phone first call only I can make and hear the voice very well,..but when I end the call next calls done but I can not hear any sounds
can any one here help me please???

Raising Mic Volume

I was wondering if anyone knows how to raise the mic volume on a call. I use a car arm to use my phone to listen to music and answer calls while I'm driving. I've noticed that the mic volume is very low while the headphone jack is use (can't hardy hear me). Of I turn on the speaker feature on the call, the mic volume fixes itself. I was wondering is there was a way to raise the mic volume with the headphone jack in use .
Thanks in advance.
Bump!
Sent from my Nexus 4 using xda app-developers app
If you search for mic call on N4 threads you will see lots of complains and no answer. Seems like noise cancelation is the problem but still no luck
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
wmm said:
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
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did it with no success, in fact that should be the solution for some reason it doesnt work for me
Dunno, then; I was just reporting the experience of a user in a different thread. I haven't had a phone call in the car since then, so I don't know whether it would work for me or not.
Just a thought -- my car mount has movable feet, and I have to make sure that one of them doesn't cover the microphone hole on the bottom. I don't know if your mount potentially has the same problem or not.

In call microphone issues when using headphones

Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
I am having distorted sound - other party hearing it unclear and distorted..
looks like a hardware issue.. tried with 2 earpiece... no luck.
I'm actually starting to wonder about that. It may actually be a software/driver issue. I was on the phone yesterday and decided to do some testing. Unplugging them and plugging them back in provides perfect audio to the other person for a few seconds before going back to garbage, as does muting and then un-muting the microphone when in a call. Something I've noticed about the microphone is that the gain seems to be set too high - try to make a recording of cars going by - guaranteed clipping (don't have the volume too loud or you could blow out the speaker you're listening to it on).
rr5678 said:
Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
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Click to collapse
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
KlipperKyle said:
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
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Click to collapse
That's exactly the testing I did and exactly what I was thinking. Now to wait for LG or Google to fix it.
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Click to collapse
Next time I'm in a long phone call where I am using headphones, I'm going to try that. It could be possible.
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Click to collapse
This appears to be what is happening. The top mic is doing noise cancelation for the bottom mic.
I called a friend and plugged in headphones. When I didn't cover either mic, she said I was quiet (because the phone thought I was background noise). When I covered the top mic, she could hear me fine.
At this point, I'm inclined to say this is a software issue because the phone app can switch between microphones and which one is used for background noise cancelation. (Putting the device in speaker mode appears to use the top mic only.)
Sent from my Nexus 10
That's good confirmation -- thanks for running the experiment. Maybe I'll put a little wad of putty in the car to stick over the top microphone while I'm driving!

Help identifying the little hole next to sim card tray

Hey,
I was swapping out my sim card and not paying attention - I accidentally pressed my sim opener into the other little hole that is near the sim card opening hole.
As it didnt open and I wasnt looking I naturally pressed harder, then i looked and realized I am pressing in the wrong hole!
Bit worried I might have damaged something, I hope this hole is not for mic or anything, I have googled but I cannot find out what this hole is for.
The hole in question is the one to the right of the sim card tray, there is only one other hole on the top of the bezel and this is the one I pushed into
Mic hole
Sent fra min SM-G928F via Tapatalk
nesham said:
Mic hole
Sent fra min SM-G928F via Tapatalk
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Click to collapse
Thanks, is this the mic that is only used when the loudspeaker is, as I presume the mic when using the phone normally is at the bottom of the phone
olly330 said:
Thanks, is this the mic that is only used when the loudspeaker is, as I presume the mic when using the phone normally is at the bottom of the phone
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No ... this mic is used by noise cacelacion
yussuf007 said:
No ... this mic is used by noise cacelacion
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Yes but when I activate speaker in-call, only top mic reives my voice. That means not for only cancellation. Hope hasnt damaged it..
Konsstantine34 said:
Yes but when I activate speaker in-call, only top mic reives my voice. That means not for only cancellation. Hope hasnt damaged it..
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Hmmm.... im tried and when im change speaker (in call) my phone use the same mic (in the bottom).
Im use skyhigh kernel not the stock one.
yussuf007 said:
Hmmm.... im tried and when im change speaker (in call) my phone use the same mic (in the bottom).
Im use skyhigh kernel not the stock one.
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Click to collapse
Skyhigh too, if you have seconday device near you or someone's, call and check if you wonder, never mind..
I tested the top mic.
The scenario is when a call is active:
- when normal speaker is on the top mic does nothing and the bottom mic receives sound.
- when loudspeaker is on the top mic picks up sound and the bottom mic turns off
Try is, make a call to another phone, play some music or something into the the top and bottom mic's, you will notice that the top mic only receives the sound when the galaxy has its loudspeaker on - also, when the loudspeaker is on the bottom mic doesnt receive any sound.
ps, luckily there is no damage to it.
I have 2 edge+ and I tried the one I pressed into by accident, then immediately after I tried the other one.
The sound on the other end of the phone is the same. Means the little mic at the top is pretty strong, must have a mesh gauze or something protecting it?
Anyone have a pic of the internal part>
olly330 said:
I tested the top mic.
The scenario is when a call is active:
- when normal speaker is on the top mic does nothing and the bottom mic receives sound.
- when loudspeaker is on the top mic picks up sound and the bottom mic turns off
Try is, make a call to another phone, play some music or something into the the top and bottom mic's, you will notice that the top mic only receives the sound when the galaxy has its loudspeaker on - also, when the loudspeaker is on the bottom mic doesnt receive any sound.
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Click to collapse
Yup, thats what I said. Glad to know its not damaged.
I realize this is an old thread. But I just did the same thing with my note 8. OP did you ever run into issues after you did this?
OMG. I just did the same thing. On an old note 5.
I did this on edge plus but thought that was IR sensor, googled but no info to find and finally here...I hope it is not damaged & even if, much relaxed to know it is secondary in a sense, and does not harm the functioning...

microphone issues during call on android N

From the past 2-3 days i started using the 6P for voice calling and i noticed the other side could not hear me properly so today i confirmed it my self and it was true my sound is muffled at best and i have to take the bottom speaker very near to my mouth to make the other party hear. There is absolutely no sound if i held my phone normally. Please help me.
I'd advice you to check the other microphone on the back. Clean it. And while on call, do not block it, or the sound gets muffled.
TonzaTheChosenOne said:
I'd advice you to check the other microphone on the back. Clean it. And while on call, do not block it, or the sound gets muffled.
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Click to collapse
How do i clean it. Its so small and from outside i cant seem to find any dirt.
Ame123 said:
How do i clean it. Its so small and from outside i cant seem to find any dirt.
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Click to collapse
Blow it, preferably with canned air. Test your microphones by recording a video where you talk and listen to it. Does it sound normal?
TonzaTheChosenOne said:
Blow it, preferably with canned air. Test your microphones by recording a video where you talk and listen to it. Does it sound normal?
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Recording audio from third party recording apps works perfectly. Audio during video recording is also perfect. Its only during calls the issue occurs.
Ame123 said:
Recording audio from third party recording apps works perfectly. Audio during video recording is also perfect. Its only during calls the issue occurs.
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Does it still occur if you make sure that you're not blocking the microphone right under the rear camera on the back? Because that's the most common reason for that.
TonzaTheChosenOne said:
Does it still occur if you make sure that you're not blocking the microphone right under the rear camera on the back? Because that's the most common reason for that.
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Click to collapse
Yup. I almost never block the mic on the rear.
I have it too, already from android M, it has to do with noise canceling. I've tried allot of things. but none of them really worked. If I put the phone on speaker, the issue is gone, the person on the other side can then hear me perfectly again. Google should fix this problem. I don't think there's much we can do about it..
IS there a fix for this I have 2 6p's with the same issue. I am happy to root one and have a test if there is a known solution.
nickdablack said:
IS there a fix for this I have 2 6p's with the same issue. I am happy to root one and have a test if there is a known solution.
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Click to collapse
I can't explain how the problem was fixed, but here is what i did.
I'm not rooted BTW.
download build.prop editor
https://play.google.com/store/apps/details?id=org.nathan.jf.build.prop.editor&hl=en
Tap add on the upper right corner, then input
Property name
persist.audio.fluence.voicecall
Property key
false
Then restart your device
Please try and let me know
ahmedsalah83 said:
I can't explain how the problem was fixed, but here is what i did.
I'm not rooted BTW.
download build.prop editor
https://play.google.com/store/apps/details?id=org.nathan.jf.build.prop.editor&hl=en
Tap add on the upper right corner, then input
Property name
persist.audio.fluence.voicecall
Property key
false
Then restart your device
Please try and let me know
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Click to collapse
I was able to do this on a rooted phone. Didn't have luck on the non rooted unit.
ahmedsalah83 said:
I can't explain how the problem was fixed, but here is what i did.
I'm not rooted BTW.
download build.prop editor
https://play.google.com/store/apps/details?id=org.nathan.jf.build.prop.editor&hl=en
Tap add on the upper right corner, then input
Property name
persist.audio.fluence.voicecall
Property key
false
Then restart your device
Please try and let me know
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Click to collapse
What this does is disables the noise cancelling mic during a normal call which is the source of the issue. There is an issue in the coding or the actual hardware where the noise cancelling mic picks up on your voice as background sound and tries to lower the volume of those khz which is what it is supposed to do with everything except your voice.... When you put it on speaker mode or record video it automatically turns the noise cancelling mic off which is why it works perfectly in those modes and why this little trick that I have been doing for over 2 years now works. It is just a simple build.prop change and all you need is root access and a text editor. The application is nice to make it easy but not necessary. I hope this illuminates the issue and why this little work around actually works. Trying to clean the noise cancelling mic or other measures will get you about nowhere as it is firmly a problem with the operation of the noise cancelling mic in normal call mode. I remember when we were diagnosing the issue on some thread here on XDA and some people said to put your finger over the noise cancelling mic or that they used a piece of tape to cover it which gave the same result, so we decided to just do away with it on the software level. I guess if you don't have root you can cover it with a piece of tape permanently or your finger while you speak on the phone.
Hope that helps; decided to post for posterity.
Also, I tried the program linked and it did not change the actual build.prop file for me, but rather made a new one which was not in the right place and therefore did nothing for the actual running of the phone. All you need to do is go into root -> system -> build.prop and find "persist.audio.fluence.voicecall=true" and change it to false then save. You can leave the other ones alone. I used Solid Explorer and edited the file with SE Text Editor which I gather comes with LineageOS as I only downloaded Solid Explorer and not SE Text Editor.

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