Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
I am having distorted sound - other party hearing it unclear and distorted..
looks like a hardware issue.. tried with 2 earpiece... no luck.
I'm actually starting to wonder about that. It may actually be a software/driver issue. I was on the phone yesterday and decided to do some testing. Unplugging them and plugging them back in provides perfect audio to the other person for a few seconds before going back to garbage, as does muting and then un-muting the microphone when in a call. Something I've noticed about the microphone is that the gain seems to be set too high - try to make a recording of cars going by - guaranteed clipping (don't have the volume too loud or you could blow out the speaker you're listening to it on).
rr5678 said:
Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
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Click to collapse
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
KlipperKyle said:
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
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Click to collapse
That's exactly the testing I did and exactly what I was thinking. Now to wait for LG or Google to fix it.
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Click to collapse
Next time I'm in a long phone call where I am using headphones, I'm going to try that. It could be possible.
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Click to collapse
This appears to be what is happening. The top mic is doing noise cancelation for the bottom mic.
I called a friend and plugged in headphones. When I didn't cover either mic, she said I was quiet (because the phone thought I was background noise). When I covered the top mic, she could hear me fine.
At this point, I'm inclined to say this is a software issue because the phone app can switch between microphones and which one is used for background noise cancelation. (Putting the device in speaker mode appears to use the top mic only.)
Sent from my Nexus 10
That's good confirmation -- thanks for running the experiment. Maybe I'll put a little wad of putty in the car to stick over the top microphone while I'm driving!
Related
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
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Click to collapse
I get this on full volume in a small room. Turning the volume down a bit usually seems to solve it. I think the mic is pretty sensitive and can get flooded a bit too easily.
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I have used both the Ameo and the Dopod rom on the same device and can conirm that this problem is worse on the Ameo rom
Could other dopod users tell their experiences regarding hands-free calling
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
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Click to collapse
I experienced something similar but only when the caller has a lot of background noise on their end. It's not a consistent problem here so I assume it's not the same issue you're having.
Thanks for the replies - it looks as if the unit is working to spec but that there is a 'built-in' problem when using the phone as a speakerphone. I didn't get this on the spv2000 I replaced with the ameo so wasn't expecting it. Background noise does seem to trigger it - I just tried phoning using the speaker phone to call an answerphone and it worked fine with clear audio at the other end. I think a day or 2 of playing with the volume to minimise the problem is the next step. I'll post back when I can be more definite but would be grateful for any other opinions.
Cheers
BobG
On my U1000 the mic works fine in speakerphone mode. There are no brakeups of voice even while walking mid-traffic. Yes, I have to speak loud but that is expected with background noise over 85db.
However, the speakers do not return sound very loud at all (for a speakerphone). I have to lean way forward and almost put my face on the screen to be able to clearly hear the other side (even in a totally quiet environment).
Would have been great to have had a decent speaker phone, but as it is I'm sticking to my bluetooth headset.
The 2 drawbacks with bluetooth is the answer delay, it takes a good 1 second before the connection is established between the headset and phone. The second thing is the sensitivity of the mic, it picks up everything that goes on around you, and drowns out your voice. I have to move the mic close to my mouth if there is other noises going on around me (but this is most likely a bluetooth headset problem, and not related to the U1000).
OK several calls later and after fiddling about with the volume I've found that the best way for this problem to be overcome is to set the 'in call' volume to its lowest! I've also set the main unit volume to about 40% but that shouldn't really have any effect. It's odd that the best way for the speakerphone to work is on minimum volume - fine for single calls but not much use if I want a few other people to listen in. However this is a very small problem now and the benefits of this device hugely outweigh this small drawback.
I have been experiencing call quality issues with my X7501. The problem seems to occur when the other person is in a noisy environment like in a noisy car or club. The result sounds like a broken or intermittent connection, where each of us can only hear bits and pieces of our conversation.
This does not seem to occur under any other circumstances so I am wondering if it is related to the Athena's in-built speakerphone. Maybe the microphone and speaker are interacting to cause this?
I am going to experiment with the microphone AGC, try covering the microphone, adjust the volume level, etc. next time this happens to try and track down the cause.
If anyone has experienced similar issues please post here.
Thanks!
Is anyone else having this problem? 65 views and no replies makes me wonder if I have a defective unit. I have determined the following:
1. The microphone AGC has no noticeable effect
2. The voice call is broken and intermittent if either party is in a noisy environment, not just the party being called
3. Covering the microphone with a fingertip restores the conversation to normal
It's almost like the phone is not full duplex...
Update...
I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...
I am still wondering if onyone else is having this problem? Please let me know.
toyfreak said:
I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...
I am still wondering if onyone else is having this problem? Please let me know.
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Click to collapse
I have te same effect if not using headset. That is way I mostly use my Jabra stereo headset. Works well in any conditions.
The reason is that the mic is close to left speaker. Solution would be to switch it off, but I haven't heard of anybody done it.
I also use voip, but not the WM6 inbuilt one. I use Aget phone. Normaly it uses only speakerhone, but with stereo headset, incoming audio goes through headset, and my voice is picked up by mic builtin the Athena. It works well.
i do get the same problem if the person i am speaking to is in a noisy environment.
I have just got into the habit of holding the phone with my finger over the left speaker since i noticed it and it seems to be fine now.
A niggly little thing really, but not a deal beaker in my opinion. Such is the life of the gadget freak.......!
I was wondering if anyone knows how to raise the mic volume on a call. I use a car arm to use my phone to listen to music and answer calls while I'm driving. I've noticed that the mic volume is very low while the headphone jack is use (can't hardy hear me). Of I turn on the speaker feature on the call, the mic volume fixes itself. I was wondering is there was a way to raise the mic volume with the headphone jack in use .
Thanks in advance.
Bump!
Sent from my Nexus 4 using xda app-developers app
If you search for mic call on N4 threads you will see lots of complains and no answer. Seems like noise cancelation is the problem but still no luck
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
wmm said:
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
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Click to collapse
did it with no success, in fact that should be the solution for some reason it doesnt work for me
Dunno, then; I was just reporting the experience of a user in a different thread. I haven't had a phone call in the car since then, so I don't know whether it would work for me or not.
Just a thought -- my car mount has movable feet, and I have to make sure that one of them doesn't cover the microphone hole on the bottom. I don't know if your mount potentially has the same problem or not.
I have noticed an issue that did not exist with the Galaxy Nexus.
When not on speakerphone the microphone sensitivity is down-regulated significantly from the way it is when it is on speakerphone.
Frequently people connect the phone via auxiliary cable in the car (as a hands-free approach), but in order for it to route the audio to the speakers for the car, it cannot be on speakerphone. However when not on speakerphone the sensitivity of the microphone is limited, it is not the same as on speakerphone, therefore unless you have the phone right beside your mouth, the other party will be unable to hear you (due to low volume).
I assume this is an software change in 4.2, I have tested the issue on two Nexus 4's. When turning back on speakerphone, the microphone increases sensitivity again, and the other party is able to hear clearly again.
This poses a problem if you want to have the phone in your car connected to auxiliary and not right beside your mouth/face. I assume they added this because they assume that if the phone was not on speakerphone then it would be right beside your mouth/face during a call, however this is not at all always the case, especially if you connect your phone via aux in the car.
Anybody else experienced this? Any work-around?
Yes, thats really a shame.
I think, it is the noise cancellation. Nexus One has Niose Cancellation, too.
There I've found out, that I have to make a change in the build.prop to disable this
but I really don't know, where to find the line in build.prop to disable the noise cancellation.
And: You have to root your phone to do this.
It's really a shame, I can't use my Nexus 4 in my car plugged into the auxiliary input
hmm anyone can disable it via build.prop?
reminds me a of the days in Nexus one..
I've opened an issue on Google.
Hoping for many votes, that they can see it.
UKROB86 said:
I have noticed an issue that did not exist with the Galaxy Nexus.
When not on speakerphone the microphone sensitivity is down-regulated significantly from the way it is when it is on speakerphone.
Frequently people connect the phone via auxiliary cable in the car (as a hands-free approach), but in order for it to route the audio to the speakers for the car, it cannot be on speakerphone. However when not on speakerphone the sensitivity of the microphone is limited, it is not the same as on speakerphone, therefore unless you have the phone right beside your mouth, the other party will be unable to hear you (due to low volume).
I assume this is an software change in 4.2, I have tested the issue on two Nexus 4's. When turning back on speakerphone, the microphone increases sensitivity again, and the other party is able to hear clearly again.
This poses a problem if you want to have the phone in your car connected to auxiliary and not right beside your mouth/face. I assume they added this because they assume that if the phone was not on speakerphone then it would be right beside your mouth/face during a call, however this is not at all always the case, especially if you connect your phone via aux in the car.
Anybody else experienced this? Any work-around?
Click to expand...
Click to collapse
Thank you so much for bringing this up. This is my main beef with the phone coming from my Gnex. Hopefully a fix can be found soon.:good:
My suspicion is that this has to do with noise cancellation. The way noise cancellation works is that there are two different microphones at opposite ends of the phone; the one farther away from your mouth picks up ambient sounds and, more faintly, your voice. The one nearer your mouth picks up ambient sounds and, more loudly, your voice. What gets sent over the phone connection is, effectively, the difference between the signals from the two microphones, leaving mostly your voice.
If the two microphones are roughly equal distances from your mouth, they both pick up your voice about equally strongly, meaning that your voice is mostly filtered out with the rest of the ambient noise. Speakerphone mode disables the noise cancellation, so your voice comes through strongly.
.... as I've said in the second post. Other phones don't have trouble with it.
Send from my iPhone 6s
FormelLMS said:
.... as I've said in the second post. Other phones don't have trouble with it.
Send from my iPhone 6s
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Exactly. This is not simply a noise cancellation problem IMO. Other phones have noise cancellation too but don't have this problem.
FormelLMS said:
.... as I've said in the second post. Other phones don't have trouble with it.
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Click to collapse
Sorry for inadvertently repeating what you said in that post; it's been nearly two weeks since then, and I had forgotten it had been previously mentioned.
Perhaps the other phones with noise cancellation that don't exhibit this behavior simply turn it off if a headphone is plugged in. That would make sense for a speaker-only headphone, but not necessarily for a headphone with an inline microphone, where the voice microphone would still be nearer to you than the auxiliary microphone. If that's the case, it would be nice if that setting were exposed as a controllable option.
Please look here and add as many stars, as you all can:
http://code.google.com/p/android/is... 4&colspec=ID Type Status Owner Summary Stars
I'm the only one who has told it to google and with one star I think no one will see this problem there.
So we have to gewt as many stars and comments as possible.
Any developers can help with the build.prop line to disable this?
I remember pm founder of cyanogen mod and he pointed me the line to disable in nexus one..
I heard if you get an external mic it is much better but I haven't tried myself. This is annoying because I usually just use the aux with my nexus s with no problems >.< Anyone out there got any other solutions?
Yea seriously bump on this topic. This is a massive problem..
Have you all voted on Google page for this problem?
FormelLMS said:
Have you all voted on Google page for this problem?
Click to expand...
Click to collapse
I voted for 1, lets make another
Yes big problem.. I am driving using speaker phone and I can't hear ****..
mgear356 said:
Yes big problem.. I am driving using speaker phone and I can't hear ****..
Click to expand...
Click to collapse
It's the other party not being able to hear when on aux.
Misread.. But Yea if using speakerphone to avoid this problem ull barely be able to hear them, simply not loud enough
I did some testing with phone call audio after I read somewhere that the back noise canceling mic might be causing the problem.
I called myself from a land line, muted the mic on that phone, and answered with my N6P. I listened on the land line and talked on the N6P. My voice sounded real muffled. I then covered the back mic up with my finger and the voice quality went up 10X. I did this multiple times.
To make sure the back mic was not damaged I took a video of myself talking to test the mic quality. Upon playback, the sound was great. This leads me to believe that my mic hardware is not at fault here.
Do others have this issue? It seems like a software issue relating to phone calls only. Thanks for any info/experience!
I have issues when doing speakerphone and video calls with Hangout. I have to talk into the top speaker grill for the other side to hear me. If I move the phone away just 1 feet, my voice gets canceled out and the other side can't hear me.
oilfighter said:
I have issues when doing speakerphone and video calls with Hangout. I have to talk into the top speaker grill for the other side to hear me. If I move the phone away just 1 feet, my voice gets canceled out and the other side can't hear me.
Click to expand...
Click to collapse
I wonder if you cover they back mic if that will improve your speaker phone experience. This kind of confirms to me that it is software. I wish we could turn the noise canceling software off just for calls. I mean, I want it but not if it will cause problems for phone calls.
I guess for now I will just cover the back mic with my finger during calls. Is there a website where we can report bugs for the N6P specifically?
No news on this? Renders speaker calls on Hangouts, Viber etc useless.