Database Users

htc hd2 reboots while playing streaming video

Hi there, today i noticed that my htc hd2 rebooted when i was watching a streaming video with coreplayer.
I was messing around with some video quality settings, and then it happend, a reboot.
My first thought was hmm must be me messing with the settings, but then i just watched without messing around and after a couple of minutes it did reboot again ?
Does anybody else had this problem / fix? because it's quite annoying.
* edit this also happens in media player.
furthermore im running with 1.72 vodafone stock rom.
My phone never reboots this way, just with streaming video ?

hmm i've done some trial and error, and it seems that vodafone hsdpa connection causing this problem.
Because when i hook my phone on my pc, and using the data connection from my pc (so no hsdpa/3g but internet from my pc) my phone keeps running all the way.
wth ???
how can a 3g connection cause my phone to reboot in seconds ?

am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times

d33f said:
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
Click to expand...
Click to collapse
nope you are not.
i have the same exact problem with a different Telco.

hmmm. I guess you don't know either what is causing this problem / possible fix ?

d33f said:
hmmm. I guess you don't know either what is causing this problem / possible fix ?
Click to expand...
Click to collapse
i know for sure it happens when data connection is on 3G/H/E. While if get internet access from wifi, the problem is not there.
i tried different ROMs and radios, i even changed the SIM card, but same issue.

The only way around, at least the one i know of, it is to disable 3G and HSDPA/HSUPA and stick to edge.
Sucks because edge is so slow.

HELP
BUMP UP....

thank for the bump, we really need to get this problem solved.
What do you need a big screen, snappie cpu if you can't watch some online videoclip (youtube,mobile tv etc.)
Please! help us out.

HELP!
Bump up.....

hmm i have reported my phone for repairservice, because i have a feeling it has something to do with heat/overheating or faulty mainboard.
If it's hot outside my phone does also reboots when i am listening to music and try to update the weather app at the same time.
It's just f*cked up if you can't even watch some silly youtube with a high tech smartphone...
For this kind of sh*t i could bought a much cheaper phone which could play youtube without any problem..

Good luck... let me know how that works out for you.

thx, and i will keep you informed

my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).

d33f said:
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
Click to expand...
Click to collapse
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.

lestatneo said:
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
Click to expand...
Click to collapse
Same here m8, my problems are gone with the new mainboard
Now it's running 99,9% stable @ Energy rom. You can imagine how happy i am now
Hope it stays that way, hoping the new mainboard won't die that soon again (just had it for 1 month =O).

Hey guys,
I am having the same exact problem!
I am curious if your phones were both from a similiar batch - would it be possible to post the s/n of your devices?
(you can xxxx out the last 4 digits of the s/n for security purposes)
I'll go first, my s/n is HT04HPF0xxxx

My HD2's s/n : : HT01CNW0xxxx

Mine is ht9Bwnw0xxxx

doesn't really seem to be that we have the same batch , also i got my phone late may 2010

Using Pandora

I Use Pandora almost every day and I had no problems with it on my Samsung Moment. (even though a lot of ppl. had problems)
I'm having problems now with the Shift.
It starts plays almost a song then pauses for seconds and then plays a new song and again just "Almost" and so on.. with every song.
I wonder if this is just related to our Shifts??
Thanks

I just opened up pandora to test and had no problems. I let it play through 3 songs without issue. Are you stock?

I've had this issue with my Hero and Shift regardless of ROM... however, I can pin it down locations. Basically it's a signal issue. Small interruptions in 3G can really through Pandora off it seems.
In places I have a solid signal, (or good days in the neighborhood around the office) I have no issues with Pandora on my Shift.

Shadodragon said:
I've had this issue with my Hero and Shift regardless of ROM... however, I can pin it down locations. Basically it's a signal issue. Small interruptions in 3G can really through Pandora off it seems.
In places I have a solid signal, (or good days in the neighborhood around the office) I have no issues with Pandora on my Shift.
Click to expand...
Click to collapse
I live in a place where There's only one dead spot in the middle of an intersate..
Anywhere else at least 20 miles around I get perfect signal

smp420 said:
I just opened up pandora to test and had no problems. I let it play through 3 songs without issue. Are you stock?
Click to expand...
Click to collapse
Yes Stock rooted

I have had the exact issue you are talking about. It just started this last weekend.

Check the network speed in that area. I get the same thing on my side of town (slow as help)
Sent from my PG06100 using XDA App

kbrn said:
I Use Pandora almost every day and I had no problems with it on my Samsung Moment. (even though a lot of ppl. had problems)
I'm having problems now with the Shift.
It starts plays almost a song then pauses for seconds and then plays a new song and again just "Almost" and so on.. with every song.
I wonder if this is just related to our Shifts??
Thanks
Click to expand...
Click to collapse
Are you having this problem while connected via wi-fi, or via 3/4G? If the latter, have you tried disabling the broken Sprint proxy? I would post a link, but apparently I haven't made enough posts here to be allowed to help people. Meanwhile, you can search XDA for "sprint proxy" if you feel this may be your issue.

Pandora has been pretty crappy for me lately. In fact, it's been crappy for the last few months. But over the last week, I had some times where it just wouldn't load a song or play 3/4 of the song and then just stop and go to the next. My main issue is that one of the more recent updates turned off the feature that would stop the music when bluetooth was disconnected. I use it in my car with bluetooth and in the old days, I would turn off the car and playback would stop but now it just switches back to the phone. Really annoying! But yeah, pandora and slacker both equally suck but in different ways

AnalogXDA said:
Are you having this problem while connected via wi-fi, or via 3/4G? If the latter, have you tried disabling the broken Sprint proxy? I would post a link, but apparently I haven't made enough posts here to be allowed to help people. Meanwhile, you can search XDA for "sprint proxy" if you feel this may be your issue.
Click to expand...
Click to collapse
Yeah I did the proxy fix which doesn't really help or make any difference for me.
Other users haven't seen a difference either, seems to work different depending the area you're in.
Haven't tried the app using wifi though cause I don't have a reliable signal right now

Use Pandora everyday, no issues. Use it about an hour plus total per day . Day would suck without it.

Signal issue.... test on wifi
Sent from my PG06100 using XDA App

Pandora Galaxy S Custom ROM Pandora
Yea I have the same issue every song .. wifi no prob. Even when I have a good 3g signal all bars are solid still plays almost one song then cuts out. Whats weird is when i had my old Iphone 3g no issues. I'm gonna try my lastfm see if it has the same issues.
Cheers guys.

http://forum.xda-developers.com/showthread.php?t=935267
If you're rooted, this may help... I had issues with youtube, but did this fix and now I'm good to go... You can get your msl if you aren't rooted, but it's way easier to just use the root app...

Yeah, the proxy fix helped me. I couldn't play pandora at all till I did that
Sent from my PG06100 using XDA App

Potential solution for your issue with Pandora
kbrn said:
I Use Pandora almost every day and I had no problems with it on my Samsung Moment. (even though a lot of ppl. had problems)
I'm having problems now with the Shift.
It starts plays almost a song then pauses for seconds and then plays a new song and again just "Almost" and so on.. with every song.
I wonder if this is just related to our Shifts??
Thanks
Click to expand...
Click to collapse
Give the Sprint technical support team a call from a landline at 1-888-211-4727 or stop into a Sprint corporate store. There is a known issue with both the HTC 4G handsets in which any app that streams media data may sporadically fail. There is a temporary solution in place until a manufacturer release corrects it. Sprint's technical support representatives can push a soft patch to your handset which should correct the issue you're experiencing. It's called a soft patch because if you have to hard reset your HTC EVO Shift 4G for any reason, the patch will have to be repushed to it. Tell the technical support representative/retail store employee to type CEBU into their internet browser and they'll see the tool they need to use for the push.

Pandora 3g issues
I set my phone to Edge only and now I have no issues with streaming from Pandora.

Freeze & WiFi

So I have the known freezing problem, where it freezes and have to reboot.
Well started having WiFi issues as well, ****ty connection, to having to turn off and turn back on the connection because it wouldn't work at all. This is related to the freezing problem correct? Also, how does it seem to be getting worse? Shouldn't it just be the same until they send an update?
Yes, I have tried all suggestions options.

From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?

TheGrayHatter said:
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
Click to expand...
Click to collapse
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?

bmancell said:
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
Click to expand...
Click to collapse
Hmm, if your device does suffer from light bleed, then it should be reproducible (In my opinion).
To try and reproduce it I would do this:
Turn brightness all the way up and disable the AUTO setting
Download the app, Display Tester, from the Play store (There is a myriad of similar apps, find one for you)
Optional: Check for dead pixels by cycling through the colors
Get to the black preset and see if you notice any shades of white coming through. If the black is consistent with the remainder of the screen, then no bleed. If not, they you may have some
Truth be told, I've read many posts in-which people complain how this is their Nth unit. If you feel that the minor bleed ruins your experience with the device, then return it. If not, then enjoy it! My personal opinion is to keep the device and not risk receiving a device with greater issues. And with the wifi lag, are you using Chrome as your browser? If so, I would try boat Browser (Flash Support) or Dolphin Browser with Jetpack. If that solves the WiFi issue (credentials) then there you go! If it doesn't then you can always try flashing a ROM or Factory Resetting. Good luck! :good:

I will try that out.
And with the browser, it's not just the browser with issues, other internet apps do have issues as well.
*update
I tried the test, and it seems there are two small areas at the top right side of the screen. I can only see it on black, so it does not wreck my experience.
Something like this, does it get worse? The year warranty that it has, is this something they will fix/replace?

I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11

ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
You talking about the tablet itself, or in my router settings? How would I do that on the tablet?
I checked my router, it's on Channel 6, so not going to help me.

You should be able to change the channel, but I don't see a correlation between the two.

ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
Changing the wifi channel may help, it would depend on your network and the networks around you though.
I've had the same issues with wifi it's an absolute nightmare. I thought my first tablet was genuinely faulty since I couldn't find too many complaints here about the wifi. However the replacement I have been sent is the same. I'm not sure if it's an issue with 4.2 and certain routers but I had the wifi drops, and more annoyingly I had poor wifi signal that would frequently drop to no bars and cut the video I was watching at the time. Very frustrating.
I have not had a chance to test my nexus 4 however the wifi reception on that is pretty poor too while my old desire hd is fine so I'm sure it's android. Not sure how long it's going to take for a fix of any kind, there are a few reports on the Google submission page with a lot of replies.
Best thing to do is to submit a bug report to Google. At the very least it may get them to actually acknowledge that there is a problem with jelly bean.

Yeah it's starting to pass me off, it's getting worse by the day. Almost unusable.
Not sure if I should send back or wait for update.

Wifi issues - any advice

Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks

Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.

ashyx said:
Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.
Click to expand...
Click to collapse
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.

Jerri1240 said:
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.
Click to expand...
Click to collapse
Let us know how it goes.

Well it's improved some, b ut still not what I'd call stable. And I'm not sure if the improvement has come from the software reflash or the static ip address.

Take that back, still just as crap.

Jerri1240 said:
Take that back, still just as crap.
Click to expand...
Click to collapse
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.

ashyx said:
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.
Click to expand...
Click to collapse
Apologies I'm not familiar with that app, so have no idea if I've done this correctly.
I installed syslog and tried to stream something on BBC iPlayer, the issue occured immediately so I went into syslog and saved the log. Have attached the logcat.
Again, apologies if I've not done it correctly I've never used the app before, if it's not right please just let me know how to correctly capture the log and i'll do it again.
Thanks.

Well I give up. I can't think of anything else to do.
I requested a replacment in the end because the wifi issue is so bad, the replacement has the exact same issue. So that's 5 out of 5 with the same issue.
Samsung support are utterly useless, they say it's a software issue and will be fixed with an update but have no idea when or if that update will be released. I had hoped the update the tablet received yesterday would have helped but nope.
So far I've restored to factory, cleared the cache, reset my router, taken to the service centre for a software rebuild - non of that helped, so I requested a replacement, which has the exact same issues.
Can't say I'm impressed with samsung. Will be avoiding in future!

i'm having the same issue. have to return it - can't use it for work if the vpn is dropping every two minutes. there are a number of posts here and elsewhere on this - like this one.
i'm sure that there are lots of frustrated customers and lots of soon-to-be refurbished devices. i'm returning mine (sadly).
btw, i also had this issue on my old 2014 tablet (SM-P600) and it cleared up once i moved to a custom ROM. i'm assuming samsung fixed it eventually but new devices have same issue. samsung is doing something weird and wrong to be shipping so many devices with flawed wifi.
my note 8 does not have this issue at all. happily connects and stays connected anywhere, anytime.

Jerri1240 said:
Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks
Click to expand...
Click to collapse
Having 5 tablets with the exact same symptoms says to me that it isn't a hardware problem. If each tablet has the same OS version, it only makes sense to try another version. I'd go to the Sammobile site and download the latest firmware from a couple of different regions and install them with Odin.

There is an app on Play called WIFI Fixer by Zanshin-g1.
It completely fixed the wifi connection issues on my Tab A.

Random Wonky Issues Becoming Regular Occurrences

Hi Everyone.
I've been having random issues with the phone since I got it. Over the last several weeks, these random issues;
1. SiriusXM or any Audio App shuts down when listening through headphones - yet less often if just through the phone's speaker.
2. Phone disconnects during conversations in places that have full strength reception and never were/are issues with any other phone.
3. Video (YouTube or phone-recorded) playback will randomly stop playing.
4. Streaming (very rarely done) will fail as well.
None of these things happen for anything text or e-mail related, so I "ass-u-me" there's a glitch in some part of the phone that handles anything audio related.
I seem to be alone with this issue - but I've only gone back 5 pages in this forum to look for similar issues with others. Do you guru's think I've a warrantee issue, or is there something I'm missing.
Not Rooted, Stock Unit on Verizon.
Thanks all!

Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
Sent from my LG-H918 using XDA-Developers Legacy app

evo4g63t said:
Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
Click to expand...
Click to collapse
Thanks for the tip Evo. I did as instructed and there's no app running.
So I took the phone down to Verizon and thankfully, I happened twice while with the Tech there. He immediately offered to send me another under warranty.
Sadly ... the replacement has an incredible amount of light-leak-spray from the 2nd screen. Bad enough that it's visible in semi-dark rooms, so I'll be sending that back for them to try again.
Thanks again for responding Evo ... I had completely forgotten about Safe Mode - even though it didn't provide a solution, it's tips like these that make this place great and I appreciate your reply.

I also have the same issue as you. streaming or music player or youtube in general will just stop working for no reason even my data randomly dies out and its unlimited. I'm with t-mobile think ima get it excahnged or a different phone in general. have you found any solutions at all other then exchanging phones. please let me know