Hi, guys.
I'm with two problems on my 6P:
1. Camera don't work. When I open the cam app, I get a black screen with the camera icon. And that's it.
2. Basically, the device don't rotate.
I already try flash a new rom, new kernel, new vendor... But notthing help me.
Any tips?
ThiEarsiling said:
Hi, guys.
I'm with two problems on my 6P:
1. Camera don't work. When I open the cam app, I get a black screen with the camera icon. And that's it.
2. Basically, the device don't rotate.
I already try flash a new rom, new kernel, new vendor... But notthing help me.
Any tips?
Click to expand...
Click to collapse
Take it back to the stock OS unroot the phone and boot the original 6.1 marshmallow. Report back with the results.
When I tried using a non-stock kernel, the camera app would open, and just a black screen. As for the non-rotate. Had similar issue which Google gladly replaced the phone no problem. But I found a quick fix before I sent the old one back. Give it a thump around the camera area against your thigh. It appears that gyroscope gets stuck.
Linux_Engineer said:
Take it back to the stock OS unroot the phone and boot the original 6.1 marshmallow. Report back with the results.
Click to expand...
Click to collapse
I'm on the last build (MTC19T), without root, bootloader locked but still no luck.
dratsablive said:
When I tried using a non-stock kernel, the camera app would open, and just a black screen. As for the non-rotate. Had similar issue which Google gladly replaced the phone no problem. But I found a quick fix before I sent the old one back. Give it a thump around the camera area against your thigh. It appears that gyroscope gets stuck.
Click to expand...
Click to collapse
Yes, no luck too.
I'm afraid I will have to send it to a repair center. I don't think Google will replace because I'm in Brazil.
ThiEarsiling said:
Yes, no luck too.
I'm afraid I will have to send it to a repair center. I don't think Google will replace because I'm in Brazil.
Click to expand...
Click to collapse
Did you purchase it from Google?
dratsablive said:
Did you purchase it from Google?
Click to expand...
Click to collapse
No. Amazon.
ThiEarsiling said:
No. Amazon.
Click to expand...
Click to collapse
You should be able to work with Amazon then.
My Nexus 6P is not rooted and I am using the Android N since the first preview. My camera stopped working around the same time as yours. Same black screen with the camera icon. So I downloaded a 3rd party camera app, which is working.
Related
I bought a new Galaxy s2 this week and I have been really pleased with it, except for one thing: when I want to open the camera app I get the following error( and after the app shuts down): "Warning: camera failed" .
I have already tried a factory reset, but with no results.
Then, after I rooted the phone and installed lightning rom on it in the hope there was a software problem that should be helped. but again no results.
When I for example want to make a video call using skype, it works great with the front facing cam. However when I switch to back camera the screen freezes.
So, I am starting to get the feeling that the problem lies with the hardware.. although I am not sure.
Is there anyone who knows what might be the problem? And if the phone should be sent back?
Thanks in advance!
Unfortunately this DOES sound like a hardware error. Your best bet would be to return to stock (and get a jig to reset the binary counter) and send it back to Samsung.
Freakgs said:
Unfortunately this DOES sound like a hardware error. Your best bet would be to return to stock (and get a jig to reset the binary counter) and send it back to Samsung.
Click to expand...
Click to collapse
+1.
Definitely hardware. Send it back.
Sent from my GT-I9100 using XDA Premium App
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
EDIT: And unfortunately a full reset just made it worse
strausd said:
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
Click to expand...
Click to collapse
very interesting......
I would definitely RMA that. It's clearly an issue. I just ran the same touch tests you did in the video and have none of those same problems. The screen recognizes my touch even at the very bottom of the screen where the nav bar starts.
As for unrooting/re-lockingt he bootloader, just use Wug's toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
This worked flawlessly for me to unroot and re-lock the bootloader of my first N4 before sending it back to them. The toolkit is very straight forward.
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
i tested mine no problem at all..
kanariya said:
i tested mine no problem at all..
Click to expand...
Click to collapse
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
strausd said:
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
Click to expand...
Click to collapse
Hope it works out for you!
strausd said:
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
Click to expand...
Click to collapse
Just make sure you follow the step by step guide for installing the proper drivers and uninstalling rogue ones before trying to unroot/lock the bootloader. It is super easy just make sure you read all the instructions and follow them to a T. After doing that the toolkit will work perfectly for you moving forward. Even with your next N4. I used it again today to root my replacement N4.
I encountered a MAJOR problem!
I did the flash stock + unroot part and that worked fine. But I am completely stuck on the last part.
Now I need to lock the bootloader again. In order to do that, I have to have USB debugging turn on. The problem is that in order to turn it on, I have to get into the phone. But I am stuck on the initial phone setup! The only way to move past the stage I am stuck on is to click an arrow, but the arrow is in the dead zone and the dead zone just got worse! I can't move on!
Anybody have any advice? I am totally stuck.
EDIT: Got it! At that stage I put the phone in landscape to avoid the dead area. Then the Android tutorial came out and I couldn't get out of it to go to settings and enable USB debugging mode. So I went to the lockscreen, after 20 tries got Google now pulled up, and was able to type in settings to open it up and enable USB debugging mode. Finally got the bootloader locked. Should I be good to send it back to Google now?
Please repeat this bug while holding the phone in your hand, a video would be nice.
wideasleep1 said:
Please repeat this bug while holding the phone in your hand, a video would be nice.
Click to expand...
Click to collapse
Haha you want a third video?
strausd said:
Haha you want a third video?
Click to expand...
Click to collapse
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
wideasleep1 said:
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
Click to expand...
Click to collapse
Already got an RMA on it and another one should be here in less than a week.
strausd said:
Already got an RMA on it and another one should be here in less than a week.
Click to expand...
Click to collapse
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
wideasleep1 said:
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
Click to expand...
Click to collapse
I hava the same issue
I have same issue in the same area of display, but my is sporadic, it's not present all the time. It comes and goes. I removed front protector, issue was still present. Then I removed back protector and did a factory reset, and now it's gone for 5 days. It's bought in Canada, and I'm from Serbia so it's a little tricky for me to send it for RMA because now I am not sure if the issue is realy hardware type. I run it in safe mode and it behave same.
Sometimes if goes totaly crazy with tens of simoultanous touches around non working stripe. Lock unlock and it's gone.
Tafak?!?? Don't know what to do...
My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
azhar63 said:
My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
Click to expand...
Click to collapse
have you tried any ROM..?? IF no then give a shot. It might be camera problem.
Try factory reset
Disturbed™ said:
have you tried any ROM..?? IF no then give a shot. It might be camera problem.
Click to expand...
Click to collapse
yes I did tried UAE & UK Roms, but not succeeded
valentinrascu said:
Try factory reset
Click to expand...
Click to collapse
yes I did many time after factory reset it works some times
If you have tried various roms and a factory reset but to no avail it sounds like you have a hardware issue with the camera. A return for a replacement would therefore be your only option. It's easy to prove given the fact it's easily reproduced, take it back to the shop and open the camera, they should replace the handset no questions asked. They certainly would here in the UK anyway.
Pagnell said:
If you have tried various roms and a factory reset but to no avail it sounds like you have a hardware issue with the camera. A return for a replacement would therefore be your only option. It's easy to prove given the fact it's easily reproduced, take it back to the shop and open the camera, they should replace the handset no questions asked. They certainly would here in the UK anyway.
Click to expand...
Click to collapse
you are ok but I'm not in UK I'm in PK and unfortunately I didn't buy warrentied its without warrenty
azhar63 said:
you are ok but I'm not in UK I'm in PK and unfortunately I didn't buy warrentied its without warrenty
Click to expand...
Click to collapse
you might have to send it still to the service center and get your camera replaced, but you will have to pay a hefty price for that
saywhatt said:
you might have to send it still to the service center and get your camera replaced, but you will have to pay a hefty price for that
Click to expand...
Click to collapse
Do you know how much will I have to pay ??? And where is service center I mean nearest from pk?
azhar63 said:
Do you know how much will I have to pay ??? And where is service center I mean nearest from pk?
Click to expand...
Click to collapse
the last time i got my S3's camera fixed, I paid somewhere around $45-$50 (rough estimationn of our Philippine Currency to American Dollars). i honestly have no idea how much it will cost for the S4
azhar63 said:
My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
Click to expand...
Click to collapse
if you store your photos on sd card...may be your sd card is corrupted, that's why camera fails.
Try a different sd card
foxy4270 said:
if you store your photos on sd card...may be your sd card is corrupted, that's why camera fails.
Try a different sd card
Click to expand...
Click to collapse
Yes I did it but not succeeded, thanks for opinion
Hi com,
When i open my camera and switch to the video function a warning appears that says "Warning, Record failed" (its translated from german) and the camera app closes. "Normal camera" works fine. I can take pictures without some warning.
I would send it back to Samsung but the problem is, i've rooted the phone already.
I noticed, when i plug in my Beats, the camera still works. The cable of my beats have an microphone so i think the microphone of my handy is broken.
Sorry for my bad englisch btw ...
Thanks for helping
sounds like a hardware issue....even though your warranty is gone you should try and contact them and explain the situation.
Is this on stock rom?
Hellscythe said:
sounds like a hardware issue....even though your warranty is gone you should try and contact them and explain the situation.
Is this on stock rom?
Click to expand...
Click to collapse
Yes it is con stock ROM, i just rooted it. I already contacted them and they said that the warranty is gone and i have no chance ...
#push
still need help ... its a very weird problem ...
Where did you buy this phone?
If you bought it from a carrier they most likely won't have the expertise or the competency to check if your phone is rooted
mediumsteak said:
Where did you buy this phone?
If you bought it from a carrier they most likely won't have the expertise or the competency to check if your phone is rooted
Click to expand...
Click to collapse
He is a litle carrier, and unfortunately he have the expertise and competency ... :-/ He knows that my phone is rooted ...
AestheticGod said:
He is a litle carrier, and unfortunately he have the expertise and competency ... :-/ He knows that my phone is rooted ...
Click to expand...
Click to collapse
dude...you should have reverted it first...
Hellscythe said:
dude...you should have reverted it first...
Click to expand...
Click to collapse
yes ... :-//
AestheticGod said:
yes ... :-//
Click to expand...
Click to collapse
You could always revert it, take it back and hope you get a different guy lol
SOLUTION
"SOLUTION"
For everone who has the same problem, i flashed a custom ROM (Omega ROM in my case) and now the video camera still works.
It was no hardware issue because if the camera works why the video camera shouldnt work? I thought that the microphone had an issue because when i pluged in earphones with an microphone it worked. But it wasnt the microphone because it still worked when i was on phone.
Every now and then the Camera Failed message pops up when I try to use. A restart usually fixes it but at times I need it quick and a restart just takes away from the whole moment.
I bought the insurance with the phone from AT&T. Do I call AT&T, the insurance company or Samsung itself for a replacement due to the camera issue? I have a feeling if I call AT&T, they'll direct me to insurance but I don't think this is a insurance issue. Thanks
Hi, my wife's Lemax 2 finger print scanner works fine (rose gold 4GB/32GB) mine (grey 6GB/64GB) is totally useless! I'm going to try and change it, found this video (sadly in Portuguese) on how to change it, which also has a link to buy them for less than $7!
I ordered one yesterday, they've shipped it today. Need to work on my bravery now
Pete
Link to video...
You may need a new screen too. It looks extremely difficult to remove it without damage. Can you share the link to the video you mentioned?
popoyaya said:
You may need a new screen too. It looks extremely difficult to remove it without damage. Can you share the link to the video you mentioned?
Click to expand...
Click to collapse
Ooops, edited my op
mad_sunday said:
Ooops, edited my op
Click to expand...
Click to collapse
Did you try some of the "fixes" before you go to those lengths? Different firmware, ROM, battery drain.....
Is it completely dead, or just slow?
Supertacomonkeyexplosion said:
Did you try some of the "fixes" before you go to those lengths? Different firmware, ROM, battery drain.....
Is it completely dead, or just slow?
Click to expand...
Click to collapse
Tried them all, it has never worked from taking it out of the box. Even the calibration doesn't detect anything. Running Slim7, still dead, tried the modem flash... DEAD!
Heyyo, eh a screen replacement isn't that hard tbh... Just have to heat up the phone enough for the glue to get soft.
Yeah if the modem firmware doesn't resolve it when flashed via TWRP then it would be a hardware issue.
Last ditch attempt to try and solve it via software would be to try and flash back to stock EUI ROM via fastboot. There's a guide for doing so in the guides section by greenManGaming if you wish to try it
My Lemax2 fingerprint scanner behaves strange.. it gets unlocked with the finger that is/was never saved.. help me...
the LeEco FingerPrint sensor sucks.....otherwise it is a great phone