Hi .. I am using moto x play for the last 20 days..
I updated Android 6.0.1 too.
My problem is battery drains fastly and heating while using internet. No such issues when turning off mobile data. 3g data making more such issues than 2g. I expected much battery while read reviews and bought moto xplay bcz of its additional superb features.. Someone please help me. Also I wana know is 2gb enough . am confused is it get hang when using more and more apps. I have expanded ma internal storage with 64gb.is it hang the device?Am not a game lover . pls help me ..
Have you tried resetting your phone to the factory settings? i know its a pain to do it but it might resolve the issue.
I'm also using a 64 gb memory card with my moto x play and have not faced any issue with that regard yet, so i'd definitely recommend resetting your phone to factory settings.
But.. I have the same problems before updating ma xplay... I have noticed it. So hw can resetting solve it ,?
sree3120 said:
But.. I have the same problems before updating ma xplay... I have noticed it. So hw can resetting solve it ,?
Click to expand...
Click to collapse
Its recommended to factory reset phone after such big updates.
sree3120 said:
But.. I have the same problems before updating ma xplay... I have noticed it. So hw can resetting solve it ,?
Click to expand...
Click to collapse
it happens a lot of times, a hard reset resolves many problems. Specially when you do a major software update in my personal experience. I've always done a hard reset when i've done a major software update whether it was iphone or android. So its worth a shot, if that also doesn't resolve the issue then its definitely a hardware issue.
K..
Then can u please explain me what are the changes wil happen when resetting phone.
Android 6 degraded to 5 Na ?
Definitely ma phones speed and performance changes after updating to a6. Only battery draining and heating problem remaining. I expected more from these :3630mah battery.and never expected these much of heat from moto.
sree3120 said:
K..
Then can u please explain me what are the changes wil happen when resetting phone.
Android 6 degraded to 5 Na ?
Definitely ma phones speed and performance changes after updating to a6. Only battery draining and heating problem remaining. I expected more from these :3630mah battery.and never expected these much of heat from moto.
Click to expand...
Click to collapse
Your os version won't change on resetting the device. It would delete all the apps installed. Do move the data from internal to external though.
I didn't had any heating problem with this phone. Little bit warm under normal conditions is normal.
That 3630 mAh of battery has to provide energy to a battery sipping processor and a battery hungry big screen, so don't expect miracles. ?
Automated reply by JARVIS
K.khiladi said:
Your os version won't change on resetting the device. It would delete all the apps installed. Do move the data from internal to external though.
I didn't had any heating problem with this phone. Little bit warm under normal conditions is normal.
That 3630 mAh of battery has to provide energy to a battery sipping processor and a battery hungry big screen, so don't expect miracles. ?
Automated reply by JARVIS
Click to expand...
Click to collapse
yes exactly, the phone does get a bit warm when i connect turbo charger but that is obviously going to happen to any phone after connecting a turbo charger and i've been getting battery life of almost 24 hours on my moto x play with 3g and location on all the time. I dont play any games though.
Thank for ur valuable information.
Wil come back soon after trying this..
Related
Hi,
I hope it's the right forum for this kind of technical problems...
I've been having some temperature problems for a long while and my battery was draining extremely fast, so, I ordered a new battery on ebay (tagged 100% genuine, branded LG and everything...). I installed the new battery, which seems to work better than the last one, except the heat problem... my phone is heating up extremely fast and when it's hot you can't charge it, it charges like 10% per hour, meaning I need to turn of my phone and let it cool to get a proper charge.
Also, once is hot i'm getting the same rapid battery drain than I had before... The biggest problem is that the old battery was glued so tightly to the phone that I had to damage it in order to get it out, so I can't try to see if the old battery solves the problem.
Anyone has encountered similar temp problems?
Is there anything I can do except buying a new phone?
Thanks!
Yoav420 said:
Hi,
I hope it's the right forum for this kind of technical problems...
I've been having some temperature problems for a long while and my battery was draining extremely fast, so, I ordered a new battery on ebay (tagged 100% genuine, branded LG and everything...). I installed the new battery, which seems to work better than the last one, except the heat problem... my phone is heating up extremely fast and when it's hot you can't charge it, it charges like 10% per hour, meaning I need to turn of my phone and let it cool to get a proper charge.
Also, once is hot i'm getting the same rapid battery drain than I had before... The biggest problem is that the old battery was glued so tightly to the phone that I had to damage it in order to get it out, so I can't try to see if the old battery solves the problem.
Anyone has encountered similar temp problems?
Is there anything I can do except buying a new phone?
Thanks!
Click to expand...
Click to collapse
Factory reset?
Sfkn2 said:
Factory reset?
Click to expand...
Click to collapse
Tried multiple times...
I wish it would be that simple
Yoav420 said:
Tried multiple times...
I wish it would be that simple
Click to expand...
Click to collapse
This may sound silly, but are you having heat issues when you have no aftermarket applications loaded..?
Or are you resetting it, then loading up all the apps again?
Sfkn2 said:
This may sound silly, but are you having heat issues when you have no aftermarket applications loaded..?
Or are you resetting it, then loading up all the apps again?
Click to expand...
Click to collapse
Just a few standard apps, facebook, whatsapp, waze... and I keep the ram cleared and all apps closed when I charge of course... I think the problem is with the hardware
So following on from the issues with the Note this may seem like I am trolling but I am not.
I and my son have new S7 (not the Edge) on Vodafone. It is the best phone I have ever had both in terms of software and size. Fits my hand perfectly.
My son thinks the same however he is reporting that when the battery gets to about 30% the consumption/drain seems to get faster and the handset heats up. Typically around 1600 each day.
I don't get that as an issue. Occassionally the handset has heated up a bit but typically after heavy web use.
I have suggested he makes sure it is backing up and do a factory reset.
Any thoughts as to what may be causing the problem?
Navrig said:
So following on from the issues with the Note this may seem like I am trolling but I am not.
I and my son have new S7 (not the Edge) on Vodafone. It is the best phone I have ever had both in terms of software and size. Fits my hand perfectly.
My son thinks the same however he is reporting that when the battery gets to about 30% the consumption/drain seems to get faster and the handset heats up. Typically around 1600 each day.
I don't get that as an issue. Occassionally the handset has heated up a bit but typically after heavy web use.
I have suggested he makes sure it is backing up and do a factory reset.
Any thoughts as to what may be causing the problem?
Click to expand...
Click to collapse
Without knowing what apps he's got running it's not possible to know what's causing the issue. On a side note, you should top off your battery whenever you can. Letting the battery drain very low and then charging back to 100% will decrease the performance of the battery. Is he playing Pokemon perhaps? Cheers!
dynospectrum said:
Without knowing what apps he's got running it's not possible to know what's causing the issue. On a side note, you should top off your battery whenever you can. Letting the battery drain very low and then charging back to 100% will decrease the performance of the battery. Is he playing Pokemon perhaps? Cheers!
Click to expand...
Click to collapse
Thanks Dyno.
AS far as I know he is either in class at university or in the library. He will be using wi-fi to look up technical references as well as social media. I don't think it is heavy use as he should be studying!! He wont be playing Pokemon.
I'll pass on your comments/advice on the battery.
Try downloading malwarebytes from playstore! I just installed a rogue apk file called UPSM manager v.3.5 from apkfiles.com. Phone started to heat up without any usage . Checked GSam and my temps were at 36-37 c! And also warm to touch so i scanned my device with malwarebytes. Removed the malware and now my phone is back to 31-34c .Cool to touch ! Another advice is to disable fast charging and charge it whenever you can just like navrig said. Don't let it drain to below 40%. Once or twice won't hurt in a week but every day is going to wear and tear the battery life cycle. Hope this helps!
Navrig said:
So following on from the issues with the Note this may seem like I am trolling but I am not.
Any thoughts as to what may be causing the problem?
Click to expand...
Click to collapse
I'm having this problem also.
Hi all,
I just come with this Screenshots to know your opinion on the consumption of my s5. Honestly Im jealous of those people getting 4,5hours of SOT in a full charge. I believe I can barely achieve 2h. My phone is rooted, de bloated with smart debloater and uses Greenify (which has not provided me a noticeable gain).
I've seen a very big drain just after plugging off the phone (like 5 or 6%) in two hours without using it. Also everything I unlock the phone the drain is very fast. So idle state seems no to be the cause
What are your thoughts? Thanks in advance.
By the way, while writing this post I've lost 5% of charge.
paco_ramirez said:
Hi all,
I just come with this Screenshots to know your opinion on the consumption of my s5. Honestly Im jealous of those people getting 4,5hours of SOT in a full charge. I believe I can barely achieve 2h. My phone is rooted, de bloated with smart debloater and uses Greenify (which has not provided me a noticeable gain).
I've seen a very big drain just after plugging off the phone (like 5 or 6%) in two hours without using it. Also everything I unlock the phone the drain is very fast. So idle state seems no to be the cause
What are your thoughts? Thanks in advance.
By the way, while writing this post I've lost 5% of charge.
Click to expand...
Click to collapse
Need a new battery I think and with the battery you gotta keep it cool, don't charge you phone and use it when its under 20 ℅. And the hotter the battery gets the faster it will discharge and if your charging at the same time the CPU will work harder to charge the battery and do whatever you want to do with your phone making it a double whammy wearing out your battery much faster than normal. You not supposed to let our batteries to go below 20 %. Well you can but don't use it at the same time your charging.
Zer0b1ade said:
Need a new battery I think and with the battery you gotta keep it cool, don't charge you phone and use it when its under 20 ℅. And the hotter the battery gets the faster it will discharge and if your charging at the same time the CPU will work harder to charge the battery and do whatever you want to do with your phone making it a double whammy wearing out your battery much faster than normal. You not supposed to let our batteries to go below 20 %. Well you can but don't use it at the same time your charging.
Click to expand...
Click to collapse
Thank you very much for your information. Any suggestion about a new battery? I've seen this one.
I've just plugged off from 100% and I got a battery drain of 5% just by speaking 15 minutes (no hand-free). I think it's a very big battery drain for just a small talk. I think that confirm your hypothesis of the wasted battery.
Is there any way to know the real capacity of the battery I currently have? It is just to know how far it is from its original performance.
I've checked on Go Power Master app and it claims 2520 (at 90%) mah in my battery. Is this confident? If so, I shouldn't expect a big improvement buying a new battery. What about using other roms or making a factory reset?.
paco_ramirez said:
I've checked on Go Power Master app and it claims 2520 (at 90%) mah in my battery. Is this confident? If so, I shouldn't expect a big improvement buying a new battery. What about using other roms or making a factory reset?.
Click to expand...
Click to collapse
How old is your battery? Mah rating and the rate it discharges are different you can discharge 2600 mah batter in an hour or 3 days depending on use and environment and conditions. Like I said before the hotter your battery gets the faster the disharge go same with the cpu the hotter it gets the more power it demands from the battery. And if your battery get under 20% fast charging comes. Into play as well which is bad for the battery as well.
If your dropping off that fast I think is a defective battery or over clocked cpu settings. My s5 did he same till I bought a new battery I last 8-12 hours of heavy use now compared to 4 hours. With a new battery I suggest a higher capacity but same dimensions as the old one they can be expensive but a bigger battery will damage your phone over time.
I have a 5600mah battery now by 5he way.
---------- Post added at 02:46 PM ---------- Previous post was at 02:42 PM ----------
Oh my power app tells me I have 2520 too but I really dont....heh
---------- Post added at 03:12 PM ---------- Previous post was at 02:46 PM ----------
Oh that battery looks OK I can't read the language lol just make sure its not refurbished or used and check out if u can refund it or not lol
My battery is from October 2015. It's the original one that came with the phone
Here is last report:
Despite performance is not the worst, do you think the difference with a new one is very big?
Back in my S3 Mini days I had to change the battery and the difference was huge for it. A year ago I replaced my S5's battery for the first time (I own my black beauty since february 2015) and I remember that I saw an improvement in battery life and in performance a bit as well.
A trick: take out your battery and put it on a flat surface (table or whatever) and try to spin it. If it spins freely, buy new one for sure.
I'd advise you to also update from KitKat to Marshmallow as that made my phone brand new but I see you're on 6.0.1 already so nevermind
I myself lose the first ~10% of my charge in one hour or even less...while not doing literally anything with my screen off. So yeah, maybe it's gonna be time for another replacement in a few months
By the way I tried Greenify today. The drain was far worse than when I didn't have it installed lol. Android Marshmallow is finally that one guy who's capable of handling himself alone without helpers like Greenify so try without it, it eats up your CPU anyway (as minimal as it can be, it still does).
With 3G always enabled I can get between 3 and 4 hours of screen on time (no games ofcourse) and around, idk, 10 hours total time until it hits below 10% and asks for some juice.
This^ was simply impossible with android 4.4.2 on the same phone so 6.0.1 really impressed me a lot as I had awful memories of Lollipop (that's why I didn't update for so long actually).
To sum up: try all the software ways of extending your battery life - with/without Greenify, uninstall/disable/optimise certain apps like Facebook and Spotify (says they slow down my phone), change ROMs, change kernels, change settings and if nothing works get a new battery.
PS: When Samsung go back on track and put a removable battery + all old features in a new flagship, I'm switching to that (S9, S10, SX, whatever xd). Newer phones got water cooling (~30 degrees while gaming, S5 gets 36-40C).
Thank you very much for your long answer. Honestly I don't trust too much battery savers. I've tried in the past many of them with no visible results. In fact greenify has never shown me any benefit. Notwithstanding, in this specific case, I've seen that hibernating "mi fit" (from xiaomi) I can appreciate a considerable improvement (5-10% of gain). I own a mi band and apart from keeping Bluetooth on (which seems not to be a big drainer) mi fit abuses of this connection. In fact "tools & mi band" seems to be more energy efficient with the connection to the mi band.
In any case I'll order a new one as it is not normal to have the drain for 100 to 90 being off and idle
I've changed old battery for a new one and I haven't seen any considerable improvement. After it, I've done a factory reset and a battery calibration (using the app on the store that requires root) and nothing... Any suggestion? I have the feeling that new battery is OK but somehow my phone is unable to take advantage of its performance...
koragg97 said:
Back in my S3 Mini days I had to change the battery and the difference was huge for it. A year ago I replaced my S5's battery for the first time (I own my black beauty since february 2015) and I remember that I saw an improvement in battery life and in performance a bit as well.
A trick: take out your battery and put it on a flat surface (table or whatever) and try to spin it. If it spins freely, buy new one for sure.
I'd advise you to also update from KitKat to Marshmallow as that made my phone brand new but I see you're on 6.0.1 already so nevermind :..
Click to expand...
Click to collapse
Ive just unplugged it 50 minutes ago and I have 10 percent left with only 10 minutes screen off... There is something wrong and I don't think the two batteries (old and new) are in bad state in the same way... There may be something else..
Have you tried to install the stock firmware through odin? PS: Read the instruction before trying it!!!
paco_ramirez said:
Ive just unplugged it 50 minutes ago and I have 10 percent left with only 10 minutes screen off... There is something wrong and I don't think the two batteries (old and new) are in bad state in the same way... There may be something else..
Click to expand...
Click to collapse
Make nandroid backup with TWRP and flash official firmware. That's just not normal for any kind of battery (good or bad)
tm60405 said:
Have you tried to install the stock firmware through odin? PS: Read the instruction before trying it!!!
Click to expand...
Click to collapse
koragg97 said:
Make nandroid backup with TWRP and flash official firmware. That's just not normal for any kind of battery (good or bad)
Click to expand...
Click to collapse
Right now I have DreamUX V2 A7 (2017). I flashed one week ago hoping to remove this strange battery behavior. But it remains. Do you think reflashing stock firmware will fix it? I'll check instructions before going ahead. Thanks to both!
paco_ramirez said:
Right now I have DreamUX V2 A7 (2017). I flashed one week ago hoping to remove this strange battery behavior. But it remains. Do you think reflashing stock firmware will fix it? I'll check instructions before going ahead. Thanks to both!
Click to expand...
Click to collapse
If it gets fixed after firmware reinstall then it's a software bug. If it gets fixed after changing the battery then it's a hardware bug. If it doesn't get fixed after trying both things then it's black magic :s
Also try to clear dalvik-cache and cache and do factory reset before and after flashing.
koragg97 said:
If it gets fixed after firmware reinstall then it's a software bug. If it gets fixed after changing the battery then it's a hardware bug. If it doesn't get fixed after trying both things then it's black magic :s
Also try to clear dalvik-cache and cache and do factory reset before and after flashing.
Click to expand...
Click to collapse
OK I'll go ahead with this. Good guide to reflash stock rom?
I'll do several factory resets to see if it helps, but I start to think that it's black magic
Thanks
Sorry for the delay in replaying but I've made several attempts with not specially good results.
Now I'm getting 24 hours battery with 2h SOC for WhatsApp and browsing. Furthermore, I use Bluetooth for the miband.
The battery drop from 100 to 90 still remains. Maybe it's smoother but significant.
I've changed battery, changed roms (several times wiping everything). I've tried battery calibration app from rooted devices. I've tried the calibration procedure for non root devices (here I think I've obtained a little bit of improvement) but in general I have the feeling my phone is not detecting well the capacity of the battery (either new or old). Any tip? Advice?. Could it be the charging circuit? Can it be fixed? Should I keep doing calibrations more often to see if I grasp more capacity little by little?
Thanks for your time and help
Hi All,
From Past 2 weeks... am Facing Phone Idle Battery Drain...
I have tried everything.... - Factory Resetting, etc....
The problem even persist in Safe Mode also...
Is it a Hardware issue ? or A Clean system Reflash might help ?
PS: My phone is not rooted.
For me after I'm uninstalling the snaptube, all it's turns normal... Maybe you use some app has draining your battery ?(software)
Sent from my LG-H870DS using Tapatalk
Deci M said:
For me after I'm uninstalling the snaptube, all it's turns normal... Maybe you use some app has draining your battery ?(software)
Click to expand...
Click to collapse
I also thought the same...But I didn't install any new apps other than Pixel Launcher.... And Now...I Uninstalled it.... Still facing the same problem.
I guess it is just the horrible LG software. I also experienced extreme battery drain in standby and could not figure out why.
I decided to flash the Resurrection Remix ROM onto my LG and look at that... Amazing battery life with the same usage and same apps installed.
My battery now drops 2% over night. With stock it was 9-10%.
I know it might not be the answer you are looking for. All I am saying is: maybe the Oreo update will help for Stock solutions.
There are reports out there that show amazing battery life with stock but they often disable a lot of services which in my eyes is not the purpose of a phone. Other than that... Try your luck with Greenify or something like that (could be hard to reach real results here without root though).
Schlengge said:
I guess it is just the horrible LG software. I also experienced extreme battery drain in standby and could not figure out why.
I decided to flash the Resurrection Remix ROM onto my LG and look at that... Amazing battery life with the same usage and same apps installed.
My battery now drops 2% over night. With stock it was 9-10%.
I know it might not be the answer you are looking for. All I am saying is: maybe the Oreo update will help for Stock solutions.
There are reports out there that show amazing battery life with stock but they often disable a lot of services which in my eyes is not the purpose of a phone. Other than that... Try your luck with Greenify or something like that (could be hard to reach real results here without root though).
Click to expand...
Click to collapse
Hmm.... But I hav paid 760$ to buy this phone.... Why Should I settle for less ? If its a budget phone...then Ok...but this is a Flagship Device.... I am going to take this to Service Center. These Battey Problems are irritating me.
As far as I remember, that idle battery drain is known issue in Android 7.0 and our precious G6's have 7.0 and probably will never get 7.1 which has this problem fixed, LG rarely releases incremental updates, mostly only releases new devices with newer software (V30 has 7.1, Q6 also has 7.1 and their battery life is great).
7.0 bug causes "Phone Idle" thingy popping up in battery stats almost always on top, sucking up to 1000+mAh of battery in my case so I have to charge the phone almost every single day which is a little bit frustrating considering phone's battery and that it lies unused for around 8 hours every day as I have to leave my phone in locker room when I'm at work. This is the only thing that I hate in this phone.
We have to wait for Oreo... which also makes me a little bit nervous because 8.0 also has many bugs... Yes, 8.1 is right behind the corner but that strange LG update policy will probably halt our phones on 8.0...
wilsondrake said:
Being able to have numerous apps for different purposes downloaded on your phone is what makes our smartphones so good. However, there may be a few that are resulting in rapid Android OS battery drain., without you even knowing about it.
Try These
Stay in Power Saving Mode
Reduce Display light
Try using the App Greenify, helps you identify which apps are causing battery drain, and put these into hibernation when you are not using them, to stop them from lagging your device and leeching the battery
Click to expand...
Click to collapse
Tried all.... Sadly...no improvement
wilsondrake said:
mmmm well try to change your phone then because these battery issues are really a pain in the a**
Click to expand...
Click to collapse
Not so soon
romcio47 said:
As far as I remember, that idle battery drain is known issue in Android 7.0 and our precious G6's have 7.0 and probably will never get 7.1 which has this problem fixed, LG rarely releases incremental updates, mostly only releases new devices with newer software (V30 has 7.1, Q6 also has 7.1 and their battery life is great).
7.0 bug causes "Phone Idle" thingy popping up in battery stats almost always on top, sucking up to 1000+mAh of battery in my case so I have to charge the phone almost every single day which is a little bit frustrating considering phone's battery and that it lies unused for around 8 hours every day as I have to leave my phone in locker room when I'm at work. This is the only thing that I hate in this phone.
We have to wait for Oreo... which also makes me a little bit nervous because 8.0 also has many bugs... Yes, 8.1 is right behind the corner but that strange LG update policy will probably halt our phones on 8.0...
Click to expand...
Click to collapse
Actually....Just got a October Security Update... Le me try this update...
romcio47 said:
As far as I remember, that idle battery drain is known issue in Android 7.0 and our precious G6's have 7.0 and probably will never get 7.1 which has this problem fixed, LG rarely releases incremental updates, mostly only releases new devices with newer software (V30 has 7.1, Q6 also has 7.1 and their battery life is great).
7.0 bug causes "Phone Idle" thingy popping up in battery stats almost always on top, sucking up to 1000+mAh of battery in my case so I have to charge the phone almost every single day which is a little bit frustrating considering phone's battery and that it lies unused for around 8 hours every day as I have to leave my phone in locker room when I'm at work. This is the only thing that I hate in this phone.
We have to wait for Oreo... which also makes me a little bit nervous because 8.0 also has many bugs... Yes, 8.1 is right behind the corner but that strange LG update policy will probably halt our phones on 8.0...
Click to expand...
Click to collapse
Actually...Just got October Security Update... Will try this and report...
Sorry to burst your bubble early, but October Security Update won't change a thing. I've had it for a while and phone idle is still on top of my list for battery draining.
*fingers crossed for Oreo to fix this "bug"*
pony182 said:
Sorry to burst your bubble early, but October Security Update won't change a thing. I've had it for a while and phone idle is still on top of my list for battery draining.
*fingers crossed for Oreo to fix this "bug"*
Click to expand...
Click to collapse
same here.... Oreo is the only way ???
same issues, the top battery draining is idle.. soo damn frustrated. and there no chance tochange to a rom without unlocked bootlocker right ? Because im not able to unlock it .
Croize said:
same issues, the top battery draining is idle.. soo damn frustrated. and there no chance tochange to a rom without unlocked bootlocker right ? Because im not able to unlock it .
Click to expand...
Click to collapse
I think we can Unlock BL...but I don't want to unlock untill Oreo update....
still high idle... but lessa then a day or two ago, maybe correct itself, i dont wanna root because of this. My days with those kinds of tweaking is over
i think its gettiing better for me, altough standby is insane still, over 25 hrs
Croize said:
still high idle... but lessa then a day or two ago, maybe correct itself, i dont wanna root because of this. My days with those kinds of tweaking is over
Click to expand...
Click to collapse
Wow...you are getting 4hrs SOT in 36% of battery.... I get 4hrs at 2 or 3% of battery only... Yours seems better.... I will post my results today
My Stats....
I just feel... Phone Idle is draining too much battery?
[email protected] said:
My Stats....
I just feel... Phone Idle is draining too much battery?
Click to expand...
Click to collapse
damn :/
Wow, very bad score....
My phone keep to 72h in idle, juts normal use, few calls i day, bit 3g+, nothing bizare. I'm very happy with it
Hello people of the xda forms recently one of my family members upgraded to android Oreo on there moto g5 plus yay but after that it went all down hill from there the phone when they are using it for basic things like browsing the web and watching YouTube it can easily hit 45 degrees Celsius in most of the CPU cores not making it very comfortable to hold also after the update the battery drains faster
This is my first post on the xda forms so sorry for any conveniences
There must be an app or something constantly running and draining battery, check the battery stats and it might give you a hint at what's up.
My guess is that whatever it is, backing up and doing a factory reset should solve your troubles. It might seem like a hassle but it usually is the best way of solving issues, especially after an upgrade.
bazinga137 said:
There must be an app or something constantly running and draining battery, check the battery stats and it might give you a hint at what's up.
My guess is that whatever it is, backing up and doing a factory reset should solve your troubles. It might seem like a hassle but it usually is the best way of solving issues, especially after an upgrade.
Click to expand...
Click to collapse
She doesn't want to do a factory reset and could it be caused by the microSD card in the phone
AndroidN-addict said:
She doesn't want to do a factory reset and could it be caused by the microSD card in the phone
Click to expand...
Click to collapse
Very unlikely. But that's easy to test, just remove the SD and check if it's getting better.
I also think a factory reset will be the most useful way.
Sent from my Moto G5 Plus using XDA Labs