Overheating - Samsung Galaxy S7 Edge Questions and Answers

So following on from the issues with the Note this may seem like I am trolling but I am not.
I and my son have new S7 (not the Edge) on Vodafone. It is the best phone I have ever had both in terms of software and size. Fits my hand perfectly.
My son thinks the same however he is reporting that when the battery gets to about 30% the consumption/drain seems to get faster and the handset heats up. Typically around 1600 each day.
I don't get that as an issue. Occassionally the handset has heated up a bit but typically after heavy web use.
I have suggested he makes sure it is backing up and do a factory reset.
Any thoughts as to what may be causing the problem?

Navrig said:
So following on from the issues with the Note this may seem like I am trolling but I am not.
I and my son have new S7 (not the Edge) on Vodafone. It is the best phone I have ever had both in terms of software and size. Fits my hand perfectly.
My son thinks the same however he is reporting that when the battery gets to about 30% the consumption/drain seems to get faster and the handset heats up. Typically around 1600 each day.
I don't get that as an issue. Occassionally the handset has heated up a bit but typically after heavy web use.
I have suggested he makes sure it is backing up and do a factory reset.
Any thoughts as to what may be causing the problem?
Click to expand...
Click to collapse
Without knowing what apps he's got running it's not possible to know what's causing the issue. On a side note, you should top off your battery whenever you can. Letting the battery drain very low and then charging back to 100% will decrease the performance of the battery. Is he playing Pokemon perhaps? Cheers!

dynospectrum said:
Without knowing what apps he's got running it's not possible to know what's causing the issue. On a side note, you should top off your battery whenever you can. Letting the battery drain very low and then charging back to 100% will decrease the performance of the battery. Is he playing Pokemon perhaps? Cheers!
Click to expand...
Click to collapse
Thanks Dyno.
AS far as I know he is either in class at university or in the library. He will be using wi-fi to look up technical references as well as social media. I don't think it is heavy use as he should be studying!! He wont be playing Pokemon.
I'll pass on your comments/advice on the battery.

Try downloading malwarebytes from playstore! I just installed a rogue apk file called UPSM manager v.3.5 from apkfiles.com. Phone started to heat up without any usage . Checked GSam and my temps were at 36-37 c! And also warm to touch so i scanned my device with malwarebytes. Removed the malware and now my phone is back to 31-34c .Cool to touch ! Another advice is to disable fast charging and charge it whenever you can just like navrig said. Don't let it drain to below 40%. Once or twice won't hurt in a week but every day is going to wear and tear the battery life cycle. Hope this helps!

Navrig said:
So following on from the issues with the Note this may seem like I am trolling but I am not.
Any thoughts as to what may be causing the problem?
Click to expand...
Click to collapse
I'm having this problem also.

Related

high battery heat !

when i listen music for about 30 mins + and running some programs such as adobe reader or opera, i can feel a warm in my hands from the battery. actually its more like to be said a relatively high heat felt by my hands !?
is this high battery heat normal? i mean for an everyday usage.
tnx in advance
Note: i did search but didnt find anything about LEO battery heating.
The battery can sometimes get quite warm, but it should never be hot. If it heats up to much you should probably get it looked at.
The battery in the HD was a lot worse than this. I think there may have been some issues, but HTC have worked on it. Thankfully, I don't know of any HTC phones exploding anywhere yet! lol
mine gets hot as well some times especially when I use igo in my car and charge the phone at the same time but also when playing a game etc.. but I read in the manual that this is normal... although I believe heat to an extent that can burn your hand its not normal.... mine never got that hold
just my 2 cents
karaern said:
...... i can feel a warm feeling when I have it in my hands.......
Click to expand...
Click to collapse
Hello,
If you are using something like Opera, coupled with a number of applications that are cpu intensive, then you are going to get high battery drain which equals high heat output. Some of the heat will be coming off the cpu as well but the end result is the same.
The problem is worse if you are using wifi and/or gprs and you are in a low signal area, which means that the device and the battery need to work even harder to serve your needs.
If this happens again then check your location relative to wifi and gprs and/or reduce the number of intensive applications you have running at the same time.
If this fails then you may have a fault; however I think one or all of the factors mentioned above are linked to your issue.
WB
ok tnx for replay guys...i accept this as normal situation, and yes i definety like to use igo8...and really its soo nice to have pda such LEO that can easily open and run several such programs!

Overheating

This thing gets hot! Just been configuring launcher pro which took around 5 minutes and wasn't data intensive and the back of the phone is really hot. So much that I can smell the plastic heating up! The battery drained real fast during the process too.
Anyone else experiencing this ?
Well that doesn't sound good! I haven't had anything like that. Have you checked the power intake?
Sent from my GT-I9100 using Tapatalk
steve228uk said:
Well that doesn't sound good! I haven't had anything like that. Have you checked the power intake?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Good point, where can I check the power intake?
Thanks
mwatson said:
This thing gets hot! Just been configuring launcher pro which took around 5 minutes and wasn't data intensive and the back of the phone is really hot. So much that I can smell the plastic heating up! The battery drained real fast during the process too.
Anyone else experiencing this ?
Click to expand...
Click to collapse
Mine got really hot the first day I used it (27/4)...I was just checking out features and installing a few apps. I rebooted it after the battery was fully charged and it's been fine ever since.
Sent from my Galaxy S II using XDA Premium
I have the exact same problem, it happens especially when I play any games or intensive appliaction. The battery drains and it gets hot next to the camera, I suspect this is where the cpu lives. Do you think its because its rooted? because I rooted it as soon as I got it so I dont know what it was like before.
And as I am away from the uk for the next six weeks I cant even send it back to O2
No nothing to do with root, mine was same before and after, pretty normal to get hot on some demanding apps.
shohid1234 said:
I have the exact same problem, it happens especially when I play any games or intensive appliaction. The battery drains and it gets hot next to the camera, I suspect this is where the cpu lives. Do you think its because its rooted? because I rooted it as soon as I got it so I dont know what it was like before.
And as I am away from the uk for the next six weeks I cant even send it back to O2
Click to expand...
Click to collapse
vimto25 said:
No nothing to do with root, mine was same before and after, pretty normal to get hot on some demanding apps.
Click to expand...
Click to collapse
And i thought i was alone...
It gets really hot sometimes though, not to the extent of burnt plastic smell but it gets pretty uncomfortable touching around lens at the back.
I've been going through this this morning. It seems that the CPU loves to go up to 1.2GHz even if it doesn't need to be that high (and it stays there). Also there I've also been noticing through ADB shell that their are a few niggles. For example the wi-fi sharing process can start without even being activated.
For example this was a ADB shell top taken while running Cordy downclocked to 800MHz in setcpu. The phone was a tiny bit warm but only by the camera (where the CPU is). Basically, this just shows that if you are playing a game, nothing else is going on so the CPU shouldn't be going up to 1200MHz. And it plays the same as when it isn't underclocked.
I'm currently assisting Pulser with investigating this until he gets his SGS2.
Fysi said:
I've been going through this this morning. It seems that the CPU loves to go up to 1.2GHz even if it doesn't need to be that high (and it stays there). Also there I've also been noticing through ADB shell that their are a few niggles. For example the wi-fi sharing process can start without even being activated.
I'm currently assisting Pulser with investigating this until he gets his SGS2.
Click to expand...
Click to collapse
My phone gets very hot at time too...
I also noticed wifi sharing starting up by itself. Yesterday it started by itself and used 10% battery usage even though I had wifi switched off the entire time..
BoogWeed said:
My phone gets very hot at time too...
I also noticed wifi sharing starting up by itself. Yesterday it started by itself and used 10% battery usage even though I had wifi switched off the entire time..
Click to expand...
Click to collapse
Do you have root and Titanium/MyBackup Pro?
If you do, freeze anything that mentions wifi sharing, unless you are going to use wifi hotspot and kies air a lot.
mwatson said:
This thing gets hot! Just been configuring launcher pro which took around 5 minutes and wasn't data intensive and the back of the phone is really hot. So much that I can smell the plastic heating up! The battery drained real fast during the process too.
Anyone else experiencing this ?
Click to expand...
Click to collapse
I posted on this a few days ago..
My phone got so hot that it shut itself down!
since that i have done a complete reset of the phone and started from scratch again....100% better.
The problem as i see it is with all the 'tinkering' that we users do. All the additional launchers etc and widgets that you add really seem to mess the phone up!
My advice is keep the phone as samsung intended it...or at least change very little. You will see far improved battery life and none of the over heating problems.
Just my opinion but its worked for me.
hpsauce37 said:
I posted on this a few days ago..
My phone got so hot that it shut itself down!
since that i have done a complete reset of the phone and started from scratch again....100% better.
The problem as i see it is with all the 'tinkering' that we users do. All the additional launchers etc and widgets that you add really seem to mess the phone up!
My advice is keep the phone as samsung intended it...or at least change very little. You will see far improved battery life and none of the over heating problems.
Just my opinion but its worked for me.
Click to expand...
Click to collapse
Find the nearest Apple store near you.
The only time i had this was when it waa both charging, in a case and playing a big game...
Im currently chatting, listening to a live stream, charging and posting this, no problem with heat at all..
Perhaps its a problem with some specific phones
Sent from my GT-I9100 using XDA Premium App
SgtDutchyNL said:
The only time i had this was when it waa both charging, in a case and playing a big game...
Im currently chatting, listening to a live stream, charging and posting this, no problem with heat at all..
Perhaps its a problem with some specific phones
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Or with some specific games.
cmd512 said:
Find the nearest Apple store near you.
Click to expand...
Click to collapse
LMAO
Sent from my GT-I9100 using XDA Premium App
hpsauce37 said:
I posted on this a few days ago..
My phone got so hot that it shut itself down!
since that i have done a complete reset of the phone and started from scratch again....100% better.
The problem as i see it is with all the 'tinkering' that we users do. All the additional launchers etc and widgets that you add really seem to mess the phone up!
My advice is keep the phone as samsung intended it...or at least change very little. You will see far improved battery life and none of the over heating problems.
Just my opinion but its worked for me.
Click to expand...
Click to collapse
that's just not true.
Mine gets hot aswell .. it's random sometimes but usualy with playing games etc. I suspect it has something to do with the samsung drivers/software and not our tinkering.
Bugs bugs bugs...
Mine also gets fairly hot, which might be a little uncomfortable - but that's the sacrifice you make when you get such a high powered device in such a small space.
Well,amount of apps/tinkering/etc has nothing to do with the phone getting got UNLESS an installed app in messing something up.I have heard many such cases when a rogue app made the CPU run at 100% in different phones.If that's the case you have to find and remove the app.I'd suggest OS monitor for finding it.Never happened to me though!
What's more,it's normal for it to get more hot than your average phone,as it carries more power under the hood and has nothing to help it dissipate the generated heat,as it's plastic.The Desire HD does a very good job with managing heat and I have never exceeded 40 C,even when gaming with an overclock at 1.8GHz and performance governor.Not saying the DHD is better,but Samsung wouldn't have left something like this if it would damage the phone.So I tend to believe that it's designed to get hot.
Mine has overheated twice.
Both times, when trying to pair itself automatically to my car kit. The phone got really really hot (i noticed it warming my leg in my jeans pocket) and needed the battery pulling out to reset it. When it started back up, the running temp was nearly 50 degrees (in standby, it runs at about 27)
Hasn't done it since though, just keeping my eye on it!

Tablet charging and running hot

I started having this weird problem the past few days. My tablet seems to become very hot while charging. It also runs quite hot when on wifi. As a result the battery performance seems to be degrading. Any light on this...our has anyone faced similar problem. A possible solution to this would be highly appreciated.
Sent from my GT-P6800 using xda premium
if you read the user manual which comes with the tablet ( pdf is also available on official website) they have mentioned it in manual that tablet can get hot while charging and using processor intensive tasks like wifi and games. They have also said that it will not affect the longevity of tablet or battery in any way . My tablet does get a little warm while charging and after heavy usage. i guess its universal
om0 said:
if you read the user manual which comes with the tablet ( pdf is also available on official website) they have mentioned it in manual that tablet can get hot while charging and using processor intensive tasks like wifi and games. They have also said that it will not affect the longevity of tablet or battery in any way . My tablet does get a little warm while charging and after heavy usage. i guess its universal
Click to expand...
Click to collapse
I wouldn't worry if the tablet was getting a little warm. But the moment i turn on the screen, the left side of the tablet. both back and front become exceedingly warm even without running any intensive programs. The issue started about 2-3 days back only. i never had this problem before.
While charging the tablet is literally quite hot, and like I said more on the left side.
I think I need to go to a service center to get it checked.
Manipur said:
I wouldn't worry if the tablet was getting a little warm. But the moment i turn on the screen, the left side of the tablet. both back and front become exceedingly warm even without running any intensive programs. The issue started about 2-3 days back only. i never had this problem before.
While charging the tablet is literally quite hot, and like I said more on the left side.
I think I need to go to a service center to get it checked.
Click to expand...
Click to collapse
If the battery gets hot, the effects are similar to those of overcharging. You know how bad overcharging would be. So I recommend you to take a deeper look into the issue.
Taking it to service center is a good idea; but since the service center would wipe your tablet clean anyway, so why don't you check if there are any background processes that have been causing this acting up lately? Messengers like whatsapp/line, screen lock apps, weather and news widgets, adware/free games with ad are examples of the apps that would be taking background resources, you would like to check whether you have installed new apps like that.
Most background processes usually won't cause your battery to act up, except when they got stuck on something. You probably couldn't fix it by yourself so you would better track them down and remove them.
TasKiller is one of the app that could show you background processes. There are countless others good app for the same purpose.
My tablet has been on charge (while off) for almost 24hrs and still hasn't fully charged yet.
What gives?
uncle_buckman said:
My tablet has been on charge (while off) for almost 24hrs and still hasn't fully charged yet.
What gives?
Click to expand...
Click to collapse
Do you use the stock wall charger to charge it?

[Q] Troubleshooting LG G2 heat buidup

Hi,
I hope it's the right forum for this kind of technical problems...
I've been having some temperature problems for a long while and my battery was draining extremely fast, so, I ordered a new battery on ebay (tagged 100% genuine, branded LG and everything...). I installed the new battery, which seems to work better than the last one, except the heat problem... my phone is heating up extremely fast and when it's hot you can't charge it, it charges like 10% per hour, meaning I need to turn of my phone and let it cool to get a proper charge.
Also, once is hot i'm getting the same rapid battery drain than I had before... The biggest problem is that the old battery was glued so tightly to the phone that I had to damage it in order to get it out, so I can't try to see if the old battery solves the problem.
Anyone has encountered similar temp problems?
Is there anything I can do except buying a new phone?
Thanks!
Yoav420 said:
Hi,
I hope it's the right forum for this kind of technical problems...
I've been having some temperature problems for a long while and my battery was draining extremely fast, so, I ordered a new battery on ebay (tagged 100% genuine, branded LG and everything...). I installed the new battery, which seems to work better than the last one, except the heat problem... my phone is heating up extremely fast and when it's hot you can't charge it, it charges like 10% per hour, meaning I need to turn of my phone and let it cool to get a proper charge.
Also, once is hot i'm getting the same rapid battery drain than I had before... The biggest problem is that the old battery was glued so tightly to the phone that I had to damage it in order to get it out, so I can't try to see if the old battery solves the problem.
Anyone has encountered similar temp problems?
Is there anything I can do except buying a new phone?
Thanks!
Click to expand...
Click to collapse
Factory reset?
Sfkn2 said:
Factory reset?
Click to expand...
Click to collapse
Tried multiple times...
I wish it would be that simple
Yoav420 said:
Tried multiple times...
I wish it would be that simple
Click to expand...
Click to collapse
This may sound silly, but are you having heat issues when you have no aftermarket applications loaded..?
Or are you resetting it, then loading up all the apps again?
Sfkn2 said:
This may sound silly, but are you having heat issues when you have no aftermarket applications loaded..?
Or are you resetting it, then loading up all the apps again?
Click to expand...
Click to collapse
Just a few standard apps, facebook, whatsapp, waze... and I keep the ram cleared and all apps closed when I charge of course... I think the problem is with the hardware

Samsung s7 Edge not compatible with os 6.0.1?

Hello guys!.It's my first time here. So, I have some questions regarding this problem
I bought my S7E around july, and it had amazing battery life, It lasted around 30hours++ but I drained the battery by playing games so I can charge my phone before 5pm(my office hours) to avoid over charging when I go to bed. I even used the best perfomance that time, gps on, gestures on, etc.But still at least it lasted for 27hours.Now, it only lasts for about 12 hours something. Ive never overcharged it. The moment I saw the green led, i plugged off the charger.
Can anyone fix this? well please don't tell me to turn off all the features, I had them on and still I got to use 27hours. I dont know when I did the update, maybe os 6.0.1 is draining the battery?or any suggestion?
Thank you
Go to Settings>Battery and view the usage to see what app is using it much battery.
You can NOT overcharge the battery of your S7 Edge. I've always kept my phones on the charger over night and never had problems. I'm doing that since the HTC Magic (T-Mobile G1). It has overcharge protection. It is NOT good to drain a Lithium-Ion battery down to a few %. A Lithium-Ion battery operates the best when charged >40% and at average room temperature. For more info, visit batteryuniversity.com.
nitrousĀ² said:
You can NOT overcharge the battery of your S7 Edge. I've always kept my phones on the charger over night and never had problems. I'm doing that since the HTC Magic (T-Mobile G1). It has overcharge protection. It is NOT good to drain a Lithium-Ion battery down to a few %. A Lithium-Ion battery operates the best when charged >40% and at average room temperature. For more info, visit batteryuniversity.com.
Click to expand...
Click to collapse
Nope. I never drain my battery.I keep my battery until 20% then charge it directly. I know how to take care of Lion battery. Ive heard about the overcharging protection feature but i'm not sure whether it works.we never know whether that program runs on background or not since we cant track it.
kylelopez20 said:
Go to Settings>Battery and view the usage to see what app is using it much battery.
Click to expand...
Click to collapse
well,i tracked that down but found nothing.all normal. but still 30hours down to 12 is real problem.
chriszzz18 said:
Nope. I never drain my battery.I keep my battery until 20% then charge it directly. I know how to take care of Lion battery. Ive heard about the overcharging protection feature but i'm not sure whether it works.we never know whether that program runs on background or not since we cant track it.
Click to expand...
Click to collapse
Well, then don't charge overnight. You're problem is most likely software related anyway unless your battery is very old and/or you overstressed the battery too often which can't be because the S7 Edge isn't that old and you "...know how to take care of Lion battery". I think you meant Li-Ion but w/e. A defective battery is possible but very unlikely. BTW overcharge protection is not a program. It's a physical thing soldered onto the battery/charger PCB. Hardware. There's one built into the battery and one inside the charger and of course we can track it. You can't because you probably don't have the equipment + knowledge to test it. If you're so concerned, you should really read about it. After all, you're dealing with a highly reactive metal.
nitrousĀ² said:
Well, then don't charge overnight. You're problem is most likely software related anyway unless your battery is very old and/or you overstressed the battery too often which can't be because the S7 Edge isn't that old and you "...know how to take care of Lion battery". I think you meant Li-Ion but w/e. A defective battery is possible but very unlikely. BTW overcharge protection is not a program. It's a physical thing soldered onto the battery/charger PCB. Hardware. There's one built into the battery and one inside the charger and of course we can track it. You can't because you probably don't have the equipment + knowledge to test it. If you're so concerned, you should really read about it. After all, you're dealing with a highly reactive metal.
Click to expand...
Click to collapse
Well that's why i charge my phone at my office:crying:
i wonder if the OS is the problem. I've heard about drivers not compatible on s7 using 6.0.1 so the background data keeps working such as gear vr service. It wasnt there before. and OM Customize. So, if i overstressed my battery, it will damage my battery? I did that before to charge my phone between morning to evening.
chriszzz18 said:
Well that's why i charge my phone at my office:crying:
i wonder if the OS is the problem. I've heard about drivers not compatible on s7 using 6.0.1 so the background data keeps working such as gear vr service. It wasnt there before. and OM Customize. So, if i overstressed my battery, it will damage my battery? I did that before to charge my phone between morning to evening.
Click to expand...
Click to collapse
You're hearing really weird things buddy The S7 Edge has always been running Android 6.x.x. It never ran any other Android version. The drivers are fully compatible. In fact, the drivers on a Samsung are as compatible as drivers can get, since SoC, Camera Sensor and many other parts of the phone are coming from the same manufacturer; Samsung.
My guess, and I can only guess since we'd have to see your battery stats for more detailed explanations, is that you either ran into the Android System-, or Google Play Services battery drain bug that occurs after an OTA update. These problems date back all the way back to the Galaxy S2.
I'd recommend you first flash a stock ROM using the "HOME_CSC" file. This will NOT wipe anything from your phone. Only the core system and stuff will be reinstalled. If you still have this problem, try flashing a stock firmware using the regular "CSC" file. Always make a backup first. The regular CSC file will WIPE EVERYTHING from your phone, including internal storage but it won't touch you MicroSD. Now you start with a freshly installed Android and see if it solved your problem.
nitrousĀ² said:
You're hearing really weird things buddy The S7 Edge has always been running Android 6.x.x. It never ran any other Android version. The drivers are fully compatible. In fact, the drivers on a Samsung are as compatible as drivers can get, since SoC, Camera Sensor and many other parts of the phone are coming from the same manufacturer; Samsung.
My guess, and I can only guess since we'd have to see your battery stats for more detailed explanations, is that you either ran into the Android System-, or Google Play Services battery drain bug that occurs after an OTA update. These problems date back all the way back to the Galaxy S2.
I'd recommend you first flash a stock ROM using the "HOME_CSC" file. This will NOT wipe anything from your phone. Only the core system and stuff will be reinstalled. If you still have this problem, try flashing a stock firmware using the regular "CSC" file. Always make a backup first. The regular CSC file will WIPE EVERYTHING from your phone, including internal storage but it won't touch you MicroSD. Now you start with a freshly installed Android and see if it solved your problem.
Click to expand...
Click to collapse
Hello mate,I am sorry for my late reply since I gave up. I am trying to solve this again.
Well, can you tell me where can i get the stock firmware? I am from Indonesia(well I think some parts of the continents have different firmware).I wanted to flash it tho but I am afraid I got some "hacked" firmware.
well,the battery usage looks normal to me.
google play services around 5-15%
android OS 15-20%
android system 15-20%
but still,it drains too much>,<
Let me try to upload a pict of it.
Additional information : Slept 8 hours while listening to music and it drained from 55% to 2%.I mean this is really insane.That's why I am taking serious action now. The first time I bought it with the same settings and apps + I turned on always on display and night clock while listening to the music for 8 hours of sleeping,it only drains 10-20%.
I took this ss because I got 30hours on time : link
these are the drained ones.15Nov and 9 Dec
15Nov
9Dec
Thank you mate
First out of all. How much SOT (Screen On Time) do You get?
To check that go to battery usage at the end of the day or when You have 20% and in battery usage tap on screen and take a screenshot.
Second.
Certain firmware updates decrease battery life a little.
And third.
You can disable apps that are draining Your battery if You don't need them.
Also for a really good battery info what uses Your battery etc You can download GSAM battery monitor from play store.
ProtoDeVNan0 said:
First out of all. How much SOT (Screen On Time) do You get?
To check that go to battery usage at the end of the day or when You have 20% and in battery usage tap on screen and take a screenshot.
Second.
Certain firmware updates decrease battery life a little.
And third.
You can disable apps that are draining Your battery if You don't need them.
Also for a really good battery info what uses Your battery etc You can download GSAM battery monitor from play store.
Click to expand...
Click to collapse
well from the time being, i think my network operator is draining my battery.I tried to turn off my mobile network last night and used wifi instead.I lost 1% for 8 hours.Well, I changed my network operator around october and since then I felt the battery drain. I already sent report to the provider hope they solve it.
But I wonder, my network operator has good 4g coverage here, why does it drain too much? My old operator had only 3g coverage.Is there any way for me to track down my operator whether they are using too much battery to search network coverage maybe?
Newest firmware always decrease battery life a little

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