Hi all, hope you can help me fixing this strange problem on my dad note 3.
Basically whenever you go in settings ---> general ---> accounts and click on the google account the settings app crashes instead of showing all the sync options. All the other accounts (dropbox, whatsapp etc..) work normally. The phone is unrooted and updated to latest official build.
Factory reset does fix this but after a while (my dad says when the google app is updated but he's not 100% sure) the problem is present again.
Thanks in advice to everyone will help. i'll be glad to offer you a beer
yes same issue with me. after Google play service update, it causes this issues. Anybody please help us.
Same here; tried an hard reset and it works fine, then after updating all the apps (including play services) it start to crash, so 99% depends on play services; send feedbacks to google so they will fix it
gecalani said:
Same here; tried an hard reset and it works fine, then after updating all the apps (including play services) it start to crash, so 99% depends on play services; send feedbacks to google so they will fix it
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please tell me how i can contact with google to address the issue.
Related
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
Reiman76 said:
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
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The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
Geggan said:
The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
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Me too! I have this problem on my Nexus 5, Nexus 7 (2013) and Nexus 7 (2012). I have tried all the supposed fixes and the problem remains.
Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?
Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.
Which one version of Google Play Games do I have to install?
I have a Galaxy S4 i9500.
It is rooted but i still have it on its stock software.
It worked well for months, but since 2 to 3 days, my google play store stopped connecting to the internet although my wifi works superfine with the other devices i have.
i tried deleting the google account and re-signing in but it got worse. Now WHENEVER i try signing into my google account, it says that " There was an error communicating with the google servers. Try Again Later."
My Phone is useless without the google apps.\
I tried changing date/time to automatic,
RE-Installing google play services
clearing data and cache
but NOTHING seems to work out !
Please help me, i'm really desperate for any help
Hi,
Clearing data of Google Play services, Google Service Framework, and Google Play Store, log out and log in again should solve your issue.
Sent from my GT-I9500
No Result
I tried it but now it gives me the error before i even enter the email.
thanks for the reply.
PLEASE HELP.
@[email protected]
Please read my PM.
Sent from my GT-I9500
Hi, I have Intl Version of Note 3 LTE, Rooted on normal firmware, Nothing Special.
Recently i lost many contacts and after searching i found that it is related to my google account, each time i go to Settings-->Accounts-->Google i get "Unfortunately, Settings Has Stopped"
Here is what i tried so far.
1- Cleared Cash and Ram--------->No Result
2- Clearing Settings Data and Cash------>No Results
3- Updating all apps from store then repeating 1 and 2 ------No Results
4- Cleared cash and data of (Google Play Services and Store) then Same to Google Account Manager and disabling it, Deleted (Sync Folder and accounts.db & Accounts.db-Journal from Device/Data/System)---->Restart--->Enable Google Account manager, I manager to delete google Account, when i set it up again the whole problem came back.
5-Tried in Safe mode.
I cannot access it to sync contacts or anything related, I cannot factory reset as i shall loose my whatsapp data since i moved to another country and my old sim is deleted)
Please help ASAP
The problem is because u moved to another country. Try to use Market Unlocker and set to ur original country.
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
@up You are wrong.
It's that problem.
http://forum.xda-developers.com/galaxy-note-3/help/help-please-setting-unfortunately-t3383232
http://forum.xda-developers.com/galaxy-s4/help/settings-crashes-google-account-t3380121
Hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but I found a work around to get into the account sync settings: open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
geez said:
hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but i found a work around to get into the account sync settings: Open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
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you. Are. A. God, sir!
Hello all,
Long time I suffer from message "sync is currently experiencing problems" on my phone. I tried many solutions and none of them fix the problem so I decided to upgrade my phone version to 7.1.1 from 6.0.1, I removed Google account and installed it again, updated Google app from Google Play.
Now I don't see the that message and also don't see an option to sync Google contacts, save new contact in my account.
Any solutions? Maybe Android version has a bug?
B.T.W I also don't have the Google photos sync
Kind regards,
Solution:
back up the phone, wipe, restore -> problem solved