Database Users

[Q] Strange app update problem

I had a quick look through this area and didn't see anything about it so hopefully someone will be able to help.
I was running stock 4.2.1 unlocked and rooted on my Nexus 7 and everything had been fine but in the last couple of days 3 apps haven't been able to update properly.
The Play app tried to update Nexus Media Importer, BBC iPlayer and Facebook but every time it tried it left a message for each saying:
"Update for <app name> could not be downloaded due to an error (Error while retrieving information from server. [RPC:S-5:AEC-0])"
Everything else seems to work OK and my Nexus has just updated to 4.2.2 but the error persists.
I tried uninstalling Nexus Media Importer but get a similar error when trying to reinstall it.
I looked in 'Storage' and found that somehow it was using .98GB of my RAM so I uninstalled some stuff and got it down to 748MB (still a lot?) but still I cannot install Nexus Media Importer or update BBC iPlayer and Facebook - same error.
Any ideas? I can browse and do everything else so my Internet connection is fine and my 'phone updated BBC iPlayer and Facebook without any problems so it's definitely local to the Nexus.
Also what does 'Apps (app data and media content)' refer to other than the obvious? It shows pictures, videos, downloads, etc. separately and I don't have that many apps installed so I'm bothered as to why it's using so much RAM. (All cache is cleared, BTW)
Searching here I found something about stopping Google Services Framework and clearing data followed by a restart but that didn't do it, also I have a second Google Play account so I switched to that but it was the same.

In case anyone goes looking for the same problem in future, the cure was to delete the main email account that the Play store uses (Settings / Accounts / Google), then recreate it and all will be well. It will delete emails, calendar entries, etc. but they'll be reloaded when you log back in so nothing will be lost.

[Q] messed with Framework to force 4.3 OTA, serious troubles with play store account!

So i was clearing frameworks service on my nexus 4 and nexus 10 to try to force the OTA update. I found out the hard way that this is stupid and can seriously harm stuff.
First of all, i got problems with play store. I got errors when downloading app updates from google play.
After searching for a solution i found that I had to remove my google account from my phone and then add it again. That worked.
However once I updated to 4.3(didnt get the OTA so i used the adb method) the problems came back - it would not sync my primary account.
So i deleted again the account, cleaned framework and google play data.
Now it looks like i seriosuly f* up things. I can log in to google play but all my installed apps are gone (under "my apps")
When i login to the web version, both my nexus 4 and nexus 10 have disappeared from my devices. It only lists my old ones, that i dont have anymore.
Under "all apps" i do still see my app history (incl purchases), so at least some data was saved.
Is there anyhting i can do to
1. link my devices
2. see my installed apps?
Thanks in advance.
-edit: SOLVED!
Here's what happened - by deleting my primary account, a secondary account became the primary one so all app data was linked to that one.
I deleted all other accounts except the primary one, and with that app data was again linked to the primary account.

Do a hard reset.

Sfkn2 said:
Do a hard reset.
Click to expand...
Click to collapse
i really want to avoid clearing all my data.
-edit: SOLVED!
Here's what happened - by deleting my primary account, a secondary account became the primary one so all app data was linked to that one.
I deleted all other accounts except the primary one, and with that app data was again linked to the primary account.

[Q] Google account syncing problem on Galaxy S5

Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?

Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.

Which one version of Google Play Games do I have to install?

[N9005] Settings app crashes when clicking on Google sync options

Hi all, hope you can help me fixing this strange problem on my dad note 3.
Basically whenever you go in settings ---> general ---> accounts and click on the google account the settings app crashes instead of showing all the sync options. All the other accounts (dropbox, whatsapp etc..) work normally. The phone is unrooted and updated to latest official build.
Factory reset does fix this but after a while (my dad says when the google app is updated but he's not 100% sure) the problem is present again.
Thanks in advice to everyone will help. i'll be glad to offer you a beer

yes same issue with me. after Google play service update, it causes this issues. Anybody please help us.

Same here; tried an hard reset and it works fine, then after updating all the apps (including play services) it start to crash, so 99% depends on play services; send feedbacks to google so they will fix it

gecalani said:
Same here; tried an hard reset and it works fine, then after updating all the apps (including play services) it start to crash, so 99% depends on play services; send feedbacks to google so they will fix it
Click to expand...
Click to collapse
please tell me how i can contact with google to address the issue.

Fire HD 10 [7th Gen] 5.3.7.0 GPlay inst. | Google Login Problems

Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)

Darius Sanguna said:
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Click to expand...
Click to collapse
Your Fire tablet have registered with Amazon account that causing all Google services. Try to deregister it and reset to .
Useful methods to install Google apps using Fire toolbox:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
Can you protect your Google account by adding phone number in Google account settings.

So i did another Factory Reset, i couldn't get around not login into my Amazon account but this time i skipped restoring the Back-up and it worked, I was able to login into my google account, though that might be because i did it via the GPlay Store which kinda looked like a Browser login, rather than via GPlay Services but it is solved regardless, at least for now. I'm going to keep an eye on it for a few days, but i hope the Problem is solved for good.