I had a quick look through this area and didn't see anything about it so hopefully someone will be able to help.
I was running stock 4.2.1 unlocked and rooted on my Nexus 7 and everything had been fine but in the last couple of days 3 apps haven't been able to update properly.
The Play app tried to update Nexus Media Importer, BBC iPlayer and Facebook but every time it tried it left a message for each saying:
"Update for <app name> could not be downloaded due to an error (Error while retrieving information from server. [RPC:S-5:AEC-0])"
Everything else seems to work OK and my Nexus has just updated to 4.2.2 but the error persists.
I tried uninstalling Nexus Media Importer but get a similar error when trying to reinstall it.
I looked in 'Storage' and found that somehow it was using .98GB of my RAM so I uninstalled some stuff and got it down to 748MB (still a lot?) but still I cannot install Nexus Media Importer or update BBC iPlayer and Facebook - same error.
Any ideas? I can browse and do everything else so my Internet connection is fine and my 'phone updated BBC iPlayer and Facebook without any problems so it's definitely local to the Nexus.
Also what does 'Apps (app data and media content)' refer to other than the obvious? It shows pictures, videos, downloads, etc. separately and I don't have that many apps installed so I'm bothered as to why it's using so much RAM. (All cache is cleared, BTW)
Searching here I found something about stopping Google Services Framework and clearing data followed by a restart but that didn't do it, also I have a second Google Play account so I switched to that but it was the same.
In case anyone goes looking for the same problem in future, the cure was to delete the main email account that the Play store uses (Settings / Accounts / Google), then recreate it and all will be well. It will delete emails, calendar entries, etc. but they'll be reloaded when you log back in so nothing will be lost.
Related
Hello everyone,
First of all I tried searching for my problem on google and here on XDA. I also tried clearing cache and data of Google Play Services etc.
My Nexus 7 was until recently running on rooted stock android 4.2.1. The 4.2.2 update notification came 2 days ago and I updated without hesitating. I lost root access which is normal and it doesn't bother me much at the moment but my main concern is that my tablet doesn't connect to my google accounts on youtube and play store. All I get is "No connection"
My Wi-Fi icon is up there on the status bar but it is not in blue as it usually is but in grey. I can use chrome, gmail and web based applications but I just can't connect to the play store and my youtube account.
As stated above, I tried clearing cache and all but no luck. Any ideas?
jibdev said:
Hello everyone,
First of all I tried searching for my problem on google and here on XDA. I also tried clearing cache and data of Google Play Services etc.
My Nexus 7 was until recently running on rooted stock android 4.2.1. The 4.2.2 update notification came 2 days ago and I updated without hesitating. I lost root access which is normal and it doesn't bother me much at the moment but my main concern is that my tablet doesn't connect to my google accounts on youtube and play store. All I get is "No connection"
My Wi-Fi icon is up there on the status bar but it is not in blue as it usually is but in grey. I can use chrome, gmail and web based applications but I just can't connect to the play store and my youtube account.
As stated above, I tried clearing cache and all but no luck. Any ideas?
Click to expand...
Click to collapse
Same happened to me 4 hours back just the same problem i wiped dalvik and cache but it did not solve the problem..BTW i am running a custom ROM(prime D0-2),SO what i did was to flash the ROM again and everything is normal,,i had many problems with 4.2.2,not sure but flash a stock ROM it should help
Sent from my Nexus 7 using Tapatalk HD
Mine does obviousl connect, but I can not load apps. I already cleared fremwork, deleted Google Account and reinstalled.
And the N7 does not any more show up on Google Account website ...
Google Books does load books, I see an App, that I just bought even on the website, but apps do not load ...
Any more hints?
UPDATE: suddenly it loads apps again, but I still can not see the N7 on the GooglePlay website in settings ... and it was there before I updated ...
fixed
My problem is fixed. I rooted my nexus 7 and everything went back to normal.
Hi. I’m having a problem with my Nexus 7 fetching notifications, and I’m hoping someone might be able to solve the issue... without having to do a reinstall. I may have inadvertently caused the issue myself, but have no idea how and don’t know how to fix it.
To give you some background, I was using my N7 rooted with stock ROM all through 4.2.1, and life was fine. My problems arose when 4.2.2 was released OTA. For some odd reason, the update would download, the tablet would tell me so, but when I would try to install it, the bootloader would lock up in an error. Rebooting and going into settings to force a search for the update would return an “up to date” message even though I was still on 4.2.1. 2-3 days later, the icon would return to tell me that the update was downloaded, but attempting to install would only result in an error.
I finally decided to unroot and relock the device to install the update. Directly after, I rerooted it. Of course, one of the main reasons I keep root is to use a backup service, and I ran Titanium to reload my apps and settings. A while after, I noticed that my phone would ring to notify me of incoming texts, Facebook updates, emails and such, but my tab, which I often looked forward to mildly annoying me with an echoing chime, would not. Once I log in to an app, it will then suddenly deliver me whatever notifications have been awaiting, but that kind of defeats the purpose. I’ve also noticed that the WiFi icon, which was normally blue 95% of the time is not consistently gray. It NEVER turns blue any more. I’m not quite sure what that means, but I’m almost certain it is somehow related.
In doing some research to fix the problem, I discovered an app that adjusts how often it pings for notifications. I was hoping that, somewhere in the midst of the update and my reinstalling old data, I’d deleted or overwritten this “Heartbeat”, and that the app would fix it, but it sadly has not.
Anyone have any idea what I’ve done and how to solve this problem?
AW: [Q] Loss of Push Notifications in 4.2.2
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
AndDiSa said:
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I tried deleting the data from the Google Play Store and Google Play Services apps. Had done the same with Google Voice earlier. Nothing changed. What do I need to do to "put the right signature"?
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
Reiman76 said:
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
Click to expand...
Click to collapse
The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
Geggan said:
The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
Click to expand...
Click to collapse
Me too! I have this problem on my Nexus 5, Nexus 7 (2013) and Nexus 7 (2012). I have tried all the supposed fixes and the problem remains.
Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?
Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.
Which one version of Google Play Games do I have to install?
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Darius Sanguna said:
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Click to expand...
Click to collapse
Your Fire tablet have registered with Amazon account that causing all Google services. Try to deregister it and reset to .
Useful methods to install Google apps using Fire toolbox:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
Can you protect your Google account by adding phone number in Google account settings.
So i did another Factory Reset, i couldn't get around not login into my Amazon account but this time i skipped restoring the Back-up and it worked, I was able to login into my google account, though that might be because i did it via the GPlay Store which kinda looked like a Browser login, rather than via GPlay Services but it is solved regardless, at least for now. I'm going to keep an eye on it for a few days, but i hope the Problem is solved for good.