S5 screen doesn't light up - Galaxy S 5 Q&A, Help & Troubleshooting

so guys,
my S5 screen just went black from one moment to the other, the touch lights still go on but that's it. i still can take screenshots and get messages so it's still functional.
first time for me here since my coworker hinted me of this site. so not used to working with tech etc.
thank you!!

Does it work when you first power on the phone or enter download mode (Volume Down & Home & Power) from a powered off state ?
If not, sounds like a hardware issue
If it does, try booting into recovery (Vol up & Home & Power) and clear caches, then reboot, if that doesn't work, factory reset and try
If it still fails, flash a stock ROM from sammobile .com with ODIN

unfortunately it does not, can i get it fixed in another way?

You can use this
http://forum.xda-developers.com/showthread.php?t=2786395
To see your screen on a PC, but not easy to know what's wrong over the net, if it just suddenly happened, and you get no image at any point of the boot process, then something hardware has failed
Unlikely to be a lose connection if it just suddenly happened without any drop or knock

Related

[q] help! Bricked samsung intercept!

Last year(late 2010, maybe mid November), I rooted my phone and flashed recovery with no problem s at all. Some time after that I added Apps2SD and that went smoothly with no problems for about a week. I purchased an 8 GB SD Card for more storage room and after I partitioned it and switched the cards my phone started acting up so i rebooted it. After that I was stuck in a boot loop, so i tried to flash it back to stock but it wouldn't take to it no matter how I tried, whether it be through recovery or SW Update. So then I tried Odin Multi loader(cant remember which version but at the time I made sure it was the one meant for the Intercept) after I flashed it with the Stock through Odin, the phone bricked. Now it will not turn on in any way(recovery or other) the only thing it does do is vibrate when I plug it in to a computer, and it will occasionally show battery life through the touch screen and keyboard buttons by lighting them, but as soon as the it is unplugged it is a brick. I see the little bit of functionality as a little bit of to be able to fix this phone whether through ADB or another function but I desperately need help with this. Can someone please help me fix this phone?
note: I currently have a Samsung Transform as my main phone so if the Intercept can't be helped then it's not that big of a problem.
I have the same problem! Please help!
When you root a phone you put the rom, and recovery onto the sd card. changing sd cards disrupts this process. Put the old sd card in and tell me what happens.
The phone doesnt come on at all
see if you can get it into download mode with the battery out.
Pull battery
connect to computer with usb
vol down + camera + end
If you get into download mode this way flash the stock.tar using SWUpdater.
Nope, it doesnt work, thx though
Ok I've got the same problem with my intercept as well, So i just like to add (maybe its just me) that when i plug my phone to the computer the phone shows that its still functions right (without the screen on), I'm able to make calls, and receive them as well (with the touch of the answer button) but just the screen doesn't turn on, AT ALL!, so KJON i don't know if your having the same problem as me but I'm just a noob and i wouldn't know what to do. But there's some ammo if you need it.
I HAVE THE SAME PROBLEM! i dont even know where /sdcard/sdx/zip/ is!
My phone is also a samsung transform and not and intercept and whenever i press vol down+ Power, only the function buttons at the bottoms light up but not the screen
i am a noob.
help?
noooooob here...i didnt wanna start another thread since i have this same problem, so i hope someone reads this..
couple days ago i bricked my sprint intercept i was using SWu and forgot to take the Binary files for the Moment out so now i cant get my phone to DL mode, ive been searching since saturday night and have tried every Button combo posted and nothing, my phone will not turn on and ofcourse it isnt recognized by my pc BUT, ive noticed that only when its plugged in to the computer after trying to power it up several times it´ll vibrate then the 4 touch buttons will react to either the call or end button, also it makes the low battery sound and if i press the camera button it makes the volume sound but i CANT get to download mode, can i bring my phone back or is it done with? help please! and thanks in advance...
well, i would say boot into rrecovery by making the phone off either power button, or remove and replace battery.
next, you will need to press and hold in order: power/end call, call, and volume down.. this should boot recovery mode.
lastly, use the red scroll device to go to reset facory defaults or factory recovery, use common sense while looking. select with clicking and use arrow back button to go back to recovery main, then reboot to system. easy as pie.
Have you tried ODIN or ADB?
I have flashed the Intercept numerous times, soft bricked more than once, I was always able to recover using either the stock bootloader, CWM recovery, or flashing the ROM/Kernel directly using ODIN or ADB.
If you are still having these issues drop me a line and I'll gather some links together that should get you back up and running.
If the phone will not boot at all, even with a charged battery, I would definately try contacting Virgin Mobile and escalating the issue. I've had plenty of luck replacing devices claiming that the device just dropped dead without notice. They are usually good about sending out a replacement phone, and on rare occasions even giving you an upgraded unit if they are out of stock.
Good luck!
Did you use Odin or the swupdater?
Bug difference. Sounds like there's a missing boot loader.
Sent from my SPH-L710 using xda app-developers app
Hi, did you guys fix your bricked phones? Today I have bricked my Samsung transform (bad flash went with SW upgrade.
Only vibrates sometimes and the buttons flash a little, but no boot at all. Is there any chance to fix it? even with Jtag?
regards

[Q] GS4 problems

so my sister has an att galaxy s4. And she started having this problem with it only booting into download or factory mode. So after two days of struggling I finally got it to boot normally only after doing the download mode button combo, and selecting for it to cancel the boot. Then it kept on doing it after every boot so I thought i would flash the stock firmware from odin. This did not work as well and I kept getting "fail". Now I did an over the air update and as far as I can tell, it is still having the issue. Also I cannot get into recovery with the button combo to delete the cache. Thanks for the support and any help would be greatly appreciated as I do not know where to go with this.
Carub_Sunn said:
so my sister has an att galaxy s4. And she started having this problem with it only booting into download or factory mode. So after two days of struggling I finally got it to boot normally only after doing the download mode button combo, and selecting for it to cancel the boot. Then it kept on doing it after every boot so I thought i would flash the stock firmware from odin. This did not work as well and I kept getting "fail". Now I did an over the air update and as far as I can tell, it is still having the issue. Also I cannot get into recovery with the button combo to delete the cache. Thanks for the support and any help would be greatly appreciated as I do not know where to go with this.
Click to expand...
Click to collapse
Update: after the update it has now started to boot successfully without the extra steps, will report here again if it reoccurs.
problem still persisting
Well now the phone can boot into the normal stock Rom just fine, only after the previous method is done. Phone does not stay off after powering down and just reboots automatically into download mode. Thanks for any help guys, no idea what to do now.
Kind of sounds like some of the buttons are sticking. Maybe the power button (why it won't stay off) and/or the volume button rocker switch. You could try repeatedly pressing to clear whatever is making it stick. Also you can open the phone up and use a can of air to clean out the buttons. The only thing I can think of that may be causing this issue

if all else fails? Recovery bootloop issue.

here my issue.. so I'm using cm12.1 on my Canadian gaxaly note 3, and Im trying to reset my phone, which I thought would be just fine if I went to settings, then hit reset data function. in which it rebooted my phone, and tried to take me into recovery for whatever reason (likely to reset the phone..?) and its almost stuck there. it flashes like it tries to boot recovery and shows the team win logo for 2 seconds then shuts off and then displays the team win logo for 2 seconds and etc. etc, I tried to get it to download mode with no cigar, whatever button combination I do it always ends up booting recovery. cant turn it back on or anything. I plug it into my computer and it seems to not recognize it. I'm with virgin mobile right now and it's an almost 2 year old phone (got it the day after black Friday), so I'm guessing I'm out of luck for the manufacturer and the virgin mobile's help. Anyway I can fix the issue? any help would be appreciated.
Do you have access to a USB jig for force the phone into download mode?
What happens when you try to boot into download mode? Are you holding down the volume down, power and home button long enough?
nithiiyan25 said:
here my issue.. so I'm using cm12.1 on my Canadian gaxaly note 3, and Im trying to reset my phone, which I thought would be just fine if I went to settings, then hit reset data function. in which it rebooted my phone, and tried to take me into recovery for whatever reason (likely to reset the phone..?) and its almost stuck there. it flashes like it tries to boot recovery and shows the team win logo for 2 seconds then shuts off and then displays the team win logo for 2 seconds and etc. etc, I tried to get it to download mode with no cigar, whatever button combination I do it always ends up booting recovery. cant turn it back on or anything. I plug it into my computer and it seems to not recognize it. I'm with virgin mobile right now and it's an almost 2 year old phone (got it the day after black Friday), so I'm guessing I'm out of luck for the manufacturer and the virgin mobile's help. Anyway I can fix the issue? any help would be appreciated.
Click to expand...
Click to collapse
Flash "CWM/Philz" recovery for your phone model and go-to recovery mode by some step:
1. Pull out batery.
2. Push in again.
3. Press "volume up + home + power" and wait ~5second.
4. You in recovery mode
I recommend flashing 2.8.7.1 TWRP if you can get into download mode in order to flash another ROM. CWM is outdated and no longer being updated.
If you want to flash back to stock, grab the latest stock ROM from sammobile.com.

S4 Stuck on logo screen and restarts itself? Can only boot into Download mode.

So, yesterday my father said his S4 had just shut itself down and that now it only reboots itself and he can't boot the phone.
He asked me to see if I can get it working again and if not try to get the internal data of it, and we tried all evening to see if I could get it working with no success, we tried everything from changing to his second battery and I can't remember what made it work, but all of a sudden it was alive again and it worked for about 3 mins before restarting itself over and over again.
So now he has a phone that is stuck on the first logo screen (The screen that says "Samsung Galaxy S4") and I've tried to flash TWRP to see if I could get MTP to work for moving the files from the /data partition to my PC with no sucess.
He had decided to use his phone for a few more months before he would get a new phone but because of this he have now bought a S8.
So I want some help to see if anyone knows how I can get the files from the hard-bricked phone.
The phone was and is on stock Lollipop 5.0.1 and he hasn't touched the system in anyway until I tried to flash TWRP which did pass in Odin but it got stuck on the "Booting Recovery" until it restarted itself again. The weird thing is that the phone stays on in Download mode and doesn't restart itself there which leads me to think there isn't any hardware error.
Any help is much appreciated!
Just tried to reflash the system, got a little further but then it got into the same problem. It boots which is good, but after a a few seconds it restarts itself, I will attempt to move the files in this short period. But if anyone got a better idea, please tell me.
*Edit: It restarts way too often, sometimes (About 1/10 times) it manages to boot into the OS but then almost immediatly restarts. I've read that it might be the power button that has some dust inside it or something. Seems like after all it must be the hardware? But the weird thing is that it still can stay on inside the download mode, and when I'm holding the button there it shuts down, but not automaticly. I can get into the stock recovery but installing TWRP doesn't work.
If you tried installing TWRP 3.2.0-0 it has an issue with the S4. Use 3.1.1-0 or 3.1.1-1 instead. From there, you should be able to get the data off the internal storage. Once you do, give the side with the power button a firm whack on a table. If there's any grit in the power button, that may loosen it and restore the button to operating condition. Of course, you could get a replacement button but it may not be worth it despite the button being inexpensive and relatively easy to replace.
Strephon Alkhalikoi said:
If you tried installing TWRP 3.2.0-0 it has an issue with the S4. Use 3.1.1-0 or 3.1.1-1 instead. From there, you should be able to get the data off the internal storage. Once you do, give the side with the power button a firm whack on a table. If there's any grit in the power button, that may loosen it and restore the button to operating condition. Of course, you could get a replacement button but it may not be worth it despite the button being inexpensive and relatively easy to replace.
Click to expand...
Click to collapse
Not sure how I feel about whacking the phone (Even if it's firmly) on a table. But yes, I tried TWRP 3.2.0-0 so I'll try 3.1.1-1 later today. Thank you for the tip!
Well, I'm not saying you should bash it hard enough to break the phone, but it can't be a light tap either.
I didn't originally come up with the idea. I just promote it as a quick fix. A more permanent solution is to replace the button.

HELP! Stuck in Boot Logo w/ no Recovery Mode

Ok so before I started writing this I had only one problem now I'm worried my problem has gone from bad to worse.
I updated my 6T to 10.3.2 from the latest Beta after the process it prompted for a restart, upon restarting it got stuck in the boot animation. I tried going into Recovery and Download mode unsuccessfully so I went through the forums a bit and saw that someone who had the same problem successfully entered Recovery mode by pressing VOLUME UP+DOWN+POWER buttons simultaneously, I tried to do the same and my phone turned off and now it doesn't turn on! :crying:
Has anyone experienced this or know how to fix this? Any help will be much appreciated. Tia!
theDUD3 said:
Recovery mode by pressing VOLUME UP+DOWN+POWER buttons simultaneously, I tried to do the same and my phone turned off and now it doesn't turn on!
Click to expand...
Click to collapse
These should be clarified:
Volume Up + Power while turning on will boot to fastboot.
Volume Down + Power while turn on will boot to recovery.
Holding Volume Up + Power should force the phone to turn off.
Volume Up + Volume Down should put your phone in Download mode for the MSM Tool.
Turn the phone off, let it sit. Then try turn it back on. Any response?
try to shutdown phone ...hold vol+ and power button for like 15 sec and restart your phone if this didnt work then u can try MSM tool
Thanks guys, got it working using MSM Tool!
regarding oneplus 6 got stuck on logo screen and recovery mode not working
was just going through some random stuff on my phone and suddenly my device automatically restarted and not it is stuck on logo screen. i and when i tried to open recovery mode, nope its is just not working either. i even tried the fastboot menu to open recovery settings but still no progress help me here...its urgent going though lockdown in country so no service either cant communicate with the fam also. HELP...!!!!
frankynehemimah said:
was just going through some random stuff on my phone and suddenly my device automatically restarted and not it is stuck on logo screen. i and when i tried to open recovery mode, nope its is just not working either. i even tried the fastboot menu to open recovery settings but still no progress help me here...its urgent going though lockdown in country so no service either cant communicate with the fam also. HELP...!!!!
Click to expand...
Click to collapse
You are likely going to lose your data. Know that going in if its not already backed up.
If you have the fastboot menu you can use the fastboot roms.
Or my least favorite option or what I would try last, MSM Tool (Tmobile 6Ts use a different tool).
IMPORTANT if you want to try and recover and data off your phone first, go to fastboot, and try and "boot" the TWRP img (not the installed one, one from your PC using the fastboot command). If that works you might be able to recover data. If that does worm, try dirty flashing the last ROM you were running and see if it boots.
No worries!
frankynehemimah said:
was just going through some random stuff on my phone and suddenly my device automatically restarted and not it is stuck on logo screen. i and when i tried to open recovery mode, nope its is just not working either. i even tried the fastboot menu to open recovery settings but still no progress help me here...its urgent going though lockdown in country so no service either cant communicate with the fam also. HELP...!!!!
Click to expand...
Click to collapse
Hello, I am sorry to hear of you having this issue, I just went through 3 1/2 days (off and on) of recovering my T-Mobile OnePlus 6t which I found a way to get my unlock code within 2 weeks of having it, so I rooted it and put a custom kernel on it, stuck on 9.0 never let me update as I was not familiar with A/B partitioning, yet! The answers I saw to your questions were spot on, I just had a little to add to it and I'm sure I am not alone. Real quick let me list what has gone wrong on the rare occasion it hit the fan with the 6t...
- When I would accidentally and rarely let my battery die it seemed like it took forever to get it to reboot, I mean it sat on my desk of DOA devices for 2 weeks!
- It often seems like the buttons do not always respond properly and never have when I needed them to. Been through this before, I've bricked and unbricked and flashed and re-flashed and wiped all weekend and I like Android 10 and all but seems everything is different for every build, and everything seems to have to go in the right order with the exact right file or you wind up in a jam, period..
- That said, the previous person that answered your question has likely encountered similar, I've heard of right down to the buttons not physically working, but I have been a Smart Device Master III Technician for over 5 years, i know my buttons were not broken.
- Most likely culprit that I just handled and worked, i did have to use the MSM tool, several times - and re-unlock the BL, several times I would not even get the chance to get to fastboot, just a screen saying Build and Hardware not a match"" in yellow letters and it just bootlooped. No fastboot is no good, but when you said the tool would show some signs of working but then not, I have 2 solutions that I needed on diffrent occcasions.
1 - As mentioned fully try other USB cables, and ports, if you pull the usb-c out of the port and hold <power + vol up + vol down> eventually it will do something, very picky, sometimes gotta move your fingers to different spots on the buttons and also after 15-20sec let go of power and hit and hold it again... after a few seconds before it vibrates stick the cable in connected to your PC and the screen will be black (obv) but the msm tool will pick up on it. I know about the cables because I take good care of my phones and cables and charging ports, however on my final fix today it showed in msm tool it was connected but waiting for device.... Fed up i put the phone down and moved the usb cable a little bit and it picked up on it and did its thing! That part was just the cable, getting into qualcomm mode or w.e. is a bit tricky sometimes.
- Also someone said set it down for a while and come back to it.. THAT WORKS!! Let it fully charge and often just plugging in charger turns it on, bootloop soft brick or however have you, very simiilar to an Apple device and their DFU (don't f up mode cause screen is black..)
I hope that helps you get in touch with your family and friends.. Whatever you do, don't give up bc if you have not got it yet, you will! One other note, there are a few different msm tools available and they look the same some same size, but the one that supposed to work on my phone didn't and one that they say only a fool would attempt to try actually saved me, so if all else fails, use a different msm tool/usb cable and you will get it! I don't think I can post links yet I am on here very rarely, but plan on more! I have received so much help from XDA throughout the years on thousands of phones with just software issues alone, aas well as guides to my own phones. I would be honored to give back as I also have some extensive knowledge on many devices but I am a noob in comparison to many! Stay safe, good luck and please update and let us/ me know how it worked out for you. If i can help further I will, I have every firmware file for the OP6t, recovery, tools, software, this is not new to me but I feel your frustration!

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