Database Users

Screen corruption problem (screen goes white)

I have an o2 Exec and frequently have the problem that the screen goes white and I can't see anything. It tends to happen either when I reopen phone after making or receiving a call (I always have the screen facing in when taking or making calls), or when I open the screen to check a message. I get the feeling that it is linked to the phone app. Its done it since I had the phone, and upgrading the firmware hasn't affected it.
I have found that the best way to get it back is to remove the power and put it back in, or just connect it to power. but sometimes i can spend 10 minutes messing around before it comes back.
Has anyone else had this problem, or know what might be causing it? I don't have any extra software installed other than what it comes with.

Try using it without an SD card for a few days, my Wife had the same problem in her Wizard, turns out if she removes the SD card fault goes away. Regards

cpu
it happens to me with cpuxcsalar installed, removed it, all back in business.
do you have this soft installed?

Rip, I don't have any extra software installed which is what makes it so strange. Gooroo, yes I have a 1Gb SD card in, I'll see how I go with out it for a while. Its certainly something I never thought of. Its a big let down though if that is the culprit.
I'll update this after I've done some testing.
Thanks

I hope your SD is under warranty still, mind you they are getting really cheap now anyway. We only discovered the fault after getting the wifes wizard changed under warranty and then finding exactly the same problem with the new one too. Seemed to happen after the device had gone to sleep on its own, then when waking it up she would get a white screen. Most of the time it was battery out to get it back working again. If she pressed the power button to put it to sleep and then woke it up again it worked fine, and if she let the screen go off and then brought it back again before it had gone to suspend it was fine too. Really weird.
Anyway let us know how you get on

Well I've been running for a few days without my SDcard installed and I'm still getting the same problem. It seems to be definitely linked to the phone app. I usually have the Exec open on my desk, then if I make a call and close the lid to use it like a normal phone, when I open it again the screen is white. Normally, connecting the power, then disconecting it again kicks it back into life.
Very strange!

Sounds like you need a replacement under warranty. You have tried the latest rom, you are running next to nothing in the way of additional applications and you have removed your SD card. I guess you can only try a hardware reset to see if the problem is still there, as O2 are going to ask you to do it anyway. If that fails to sort it get it replaced under warranty.

[Q] Stuck on Samsung Screen (BOOT)

My friends Samsung Focus seems to have gotten stuck turning on just showing SAMSUNG... phone did not have a SD card in it all. We had tried a sd card but never worked so removed it. About a week later the phone just rebooted and got stuck on boot.. Did the hard reset a few times and nothing? Also I accidentally got the phone in download mode. Since i have a Captivate, ive seen the download mode before and used it for kernels and such.. Is there any use of it on the Focus somehow? It says download mode and then do not turn off. it takes about 10 minutes..
Anyone have any suggestions or know anything? Phone is unlocked for tmobile, so cannot go to ATT to get replaced..
Thanks

same issue - samsung black screen no sd card at all
My Focus did the same thing today - it was almost as if an auto update was sent out, and the device reset itself. When I tried to enter my passcode, i got errors, and then upon resetting I became stuck on the black samsung screen. I've tried hard and soft resets with and without the SIM card. Nothing.
Any advice, beyond heading into ATT tomorrow?

hard reset is the 3 button combo, right? if so whats the soft reset?

yes. hard reset is the +, power, camera combo. soft reset is just powering down and then starting back up.

That is the issue I am having with my phones and I believe it is heat related. Check battery meter when you do the battery pull and reboot. Also the battery is warm to the touch also the screen if it stays in the samsung boot mode.

mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.

trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.

trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I hope theres a fix soon. My friend uses the phone for tmobile so cant really do anything. I wonder whats really happening with these phones.
Deadem said:
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
Click to expand...
Click to collapse
That is absolutely weird. This phone really has a big defect then if this happens out of the blue. Not good for Samsung... unless its the software that is screwy

Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow

peterfnet said:
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
Click to expand...
Click to collapse
Update on my situation: I was able to had reset it, but it still kept me at the Samsung logo. AT&T replaced it. That solved the problem

Same issue here with my Rogers Focus, it has happened on two devices now. Would love to know what the problem is, so when I get my third one I can avoid it.

Happened to my Focus as well. Since I'm using an unlocked device and I'm not in the US, it looks like I'm pretty much screwed unless someone comes up with a fix like a ROM or something that can solve the issue.
From what I can tell its not battery related at all. I tried the battery from a Galaxy S I had and still didn't fix the problem.

The thing is that Samsung of America firmwares are very hard to find. I have find all the Roms on this page http://www.samfirmware.com/ even instrucction on how to flash the phone. The thing is that they only have the Omnia firmwares, we need a i917 Rom. One more thing you can put your phone in Download mode pressing Volume Up and Camera botton simultaneus from there you can flash the Phone. Come on we need a real hacker who can bring us a firmware for this phone.

Going into download mode is pointless until we get a Firmware. Looks like no Dev/Hacker is interested in Samsung Focus right now.

Screen not responding

Hi All,
Something weird happened today. After installing Google Earth update, tried to open Google earth, nothing was visible, only the top bar. After sometime the application force closed and phone restarted. After this, the touch screen was not at all responding. I wan not able to unlock the screen at all. Took out the battery and reinserted and no change in behaviour at all.
The only relief was that when i tried to connect to computer, i was getting "Turn on US Storage" screen and it was responding. But only this screen and nothing else. Tried multiple restarts but no luck. Only after changing the sim card, the phone started responding. After this changed back to original sim and the same is working now.
Any idea how to understand cause of this behaviour? Haven't rooted my phone yet.

I know this thread is old but for what it's worth I believe the issue has to do with faulty hardware.
I had the same thing happen to me yesterday when downloading a wallpaper with Zedge. Even when mounting USB storage from CWM I was not able to keep a steady connection, it was like the cable kept becoming plugged in and unplugs every few moments.
From what I was able to find, it's a faulty part and the internal SD card fails. The fix is to have Samsung replace the mainboard
However, I restored a CWM backup and everything has been fine so far, even reading files from the Internal SD that did not work during the time of the issue.
I am going to have my phone replaced anyway (I'm within 30 days with mine so I don't have to send away).

please help me, my phone is unusable

my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?

First thing, you have a couple of options. Any product that you buy in an att store has a warranty on it for a year: phones, cases, chargers, anything. Second thing, I can't say that I have or have heard many instances of whats going on with your phone. The easiest way to deal with this is to go to att tell them whats happeneing and tell them you would like a new phone. The other option is to do another full recovery but do it with the diagnosis app; the diagnosis codes are located in the thread in the general section of the focus forum. Another option is to use one of the official roms from the development section and reflash the rom. So, all in all I think you might of had a faulty update manually updating to nodo. Also, I would try updating through zune the official att/micorsoft nodo. The last thing I assume your focus was unlocked. If you flash the official rom from the development section it flashes, I think, to 7004 version and you can unlock your phone again, prevent the unlock to nodo, so on and so on. Good luck
tuffluck said:
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
Click to expand...
Click to collapse

okay so the problem now is that the device is not being recognized via the usb port. it reads "one of the devices connected via usb has malfunctioned and is not recognized." does anyone know what is going on???
i think before i did a full reset on the phone, it was programmed to tether. when i reset it, would it revert back to tethering or sync with zune? either way it has never been showing as malfunctioning in windows, so something is definitely wrong. should i do a complete reset using the diagnosis app? i don't know how to do that, but might it help?

does anyone know why i am getting "device has malfunctioned" warning?

tuffluck said:
does anyone know why i am getting "device has malfunctioned" warning?
Click to expand...
Click to collapse
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.

bsbokc said:
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
Click to expand...
Click to collapse
And if that doesn't work (might not, considering the USB issue) you will have to go warranty...

okay thanks for the help. i decided to go back to ATT and they replaced it for no charge. it was an easy fix, BUT i tried to buy a new micro sd card from microcenter, and the phone will not recognize it at all. is this pretty normal to happen?
ATT put the memory card from the old phone into the new phone without my permission. obviously it did not work, but i'm wondering if them putting it in the new phone at all might cause the memory slot to go awry and not read any new card?

You have to do a hard reset to initialize the sd card. Once you do this, it's not removable
Sent from my SGH-i917 using XDA Windows Phone 7 App

so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?

tuffluck said:
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
Click to expand...
Click to collapse
No, turn on the phone with the 3 buttons method, or read here about all the methods:
With the phone off, hold down the Power button, volume down button, and camera button and when the screen turns on, release power button, then the other 2.
You will be asked to press Win to continue, twice (hard reset).

[Q] Sim card reject.

Hi, guys,
I have following problem with my G2 D802, yesterday I left my on the front seat of the car, it was sun and hot, 15 minutes after that I take it, the phone was shut-ed down. After pressing power button the phone restart several times and boot without network connection. I read for possible solutions and found that if I left phone turned of without sim for a few minutes after that the device will recognize the sim and it's happened, unfortunately for a 5 minutes, after that the phone restarts and display massage insert proper sim card. Several times I restore factory settings, without susses. The phone display message service disabled.
The phone is bought from Vodafon Uk, and was unlocked with code from internet, works properly for a 6 months. The phone is not rooted.
Thank you in advance for your help.

Chukarov said:
Hi, guys,
I have following problem with my G2 D802, yesterday I left my on the front seat of the car, it was sun and hot, 15 minutes after that I take it, the phone was shut-ed down. After pressing power button the phone restart several times and boot without network connection. I read for possible solutions and found that if I left phone turned of without sim for a few minutes after that the device will recognize the sim and it's happened, unfortunately for a 5 minutes, after that the phone restarts and display massage insert proper sim card. Several times I restore factory settings, without susses. The phone display message service disabled.
The phone is bought from Vodafon Uk, and was unlocked with code from internet, works properly for a 6 months. The phone is not rooted.
Thank you in advance for your help.
Click to expand...
Click to collapse
Hi,
I just found solution, the problem was in the sim card, I ask my provider to change it and now everything is ok . It's more curios for me that other phone works properly with the same sim.