I have an o2 Exec and frequently have the problem that the screen goes white and I can't see anything. It tends to happen either when I reopen phone after making or receiving a call (I always have the screen facing in when taking or making calls), or when I open the screen to check a message. I get the feeling that it is linked to the phone app. Its done it since I had the phone, and upgrading the firmware hasn't affected it.
I have found that the best way to get it back is to remove the power and put it back in, or just connect it to power. but sometimes i can spend 10 minutes messing around before it comes back.
Has anyone else had this problem, or know what might be causing it? I don't have any extra software installed other than what it comes with.
Try using it without an SD card for a few days, my Wife had the same problem in her Wizard, turns out if she removes the SD card fault goes away. Regards
cpu
it happens to me with cpuxcsalar installed, removed it, all back in business.
do you have this soft installed?
Rip, I don't have any extra software installed which is what makes it so strange. Gooroo, yes I have a 1Gb SD card in, I'll see how I go with out it for a while. Its certainly something I never thought of. Its a big let down though if that is the culprit.
I'll update this after I've done some testing.
Thanks
I hope your SD is under warranty still, mind you they are getting really cheap now anyway. We only discovered the fault after getting the wifes wizard changed under warranty and then finding exactly the same problem with the new one too. Seemed to happen after the device had gone to sleep on its own, then when waking it up she would get a white screen. Most of the time it was battery out to get it back working again. If she pressed the power button to put it to sleep and then woke it up again it worked fine, and if she let the screen go off and then brought it back again before it had gone to suspend it was fine too. Really weird.
Anyway let us know how you get on
Well I've been running for a few days without my SDcard installed and I'm still getting the same problem. It seems to be definitely linked to the phone app. I usually have the Exec open on my desk, then if I make a call and close the lid to use it like a normal phone, when I open it again the screen is white. Normally, connecting the power, then disconecting it again kicks it back into life.
Very strange!
Sounds like you need a replacement under warranty. You have tried the latest rom, you are running next to nothing in the way of additional applications and you have removed your SD card. I guess you can only try a hardware reset to see if the problem is still there, as O2 are going to ask you to do it anyway. If that fails to sort it get it replaced under warranty.
Good evening everyone. My Hermes seems boot up fine, but after a split second it freezes.
Now, this happened the other day after I installed Egress RSS, but I was messing around trying to hard reset it and the issue was resolved. Last night I ran MSN Messenger Live and then it started this freeze up. Is this a known issue and is there a fix, or should I carry on messing around trying to hard reset?
After trying to soft reset it 30+ times, I've noticed a few things.
1). the today screen will initially load up completely before the freeze.
2). I think it's something to do with teh Live Today plugin thats causing the issue at it appears to change and the whole today screen locks up.
3). Pressing any of the buttons cause the screen to light up.
Anyone got any ideas?
I am not sure but my guess is maybe it is tryin to sync your contacts or connect to the server. So far im still hesitating to use it because of this. Im expecting it to be a [email protected]#$ to clean up all of my contacts.
trapper said:
After trying to soft reset it 30+ times, I've noticed a few things.
1). the today screen will initially load up completely before the freeze.
2). I think it's something to do with teh Live Today plugin thats causing the issue at it appears to change and the whole today screen locks up.
3). Pressing any of the buttons cause the screen to light up.
Anyone got any ideas?
Click to expand...
Click to collapse
Well, this is where the plot thickens.
The Hermes will boot up if I remove the memory card before resetting. Sometimes it will even boot up with the memory card in, but it won't recognise it. Putting the memory card in once the Hermes boots up will either;
1). not recognise it.
2) Freeze
3). Work normally.
As it appears to be an issue with the memory card, I've tried inserting it multiple times, but the same issue is persisting.
Are there any similar issues that anyone knows of?
trapper said:
As it appears to be an issue with the memory card, I've tried inserting it multiple times, but the same issue is persisting.
Are there any similar issues that anyone knows of?
Click to expand...
Click to collapse
Format the memory card on the PC then re-insert it into the HERMES. It may have gotten corrupted. Hope you have a backup of your files.
trapper said:
As it appears to be an issue with the memory card, I've tried inserting it multiple times, but the same issue is persisting.
Are there any similar issues that anyone knows of?
Click to expand...
Click to collapse
My friend's wizard did the same thing with a card he had, I would freeze at boot, and if I put it in my wizard it wouldn't recognize it. I tried what stukes said, and on the pc if fine, but it still won't recognize it on his wizard. His wizard has no problem recognizing my card though.
hey guys,
long time reader first time writer.
i searched a lot for the last 2 days about this problem.
Two days ago, I was just phoning with my girlfriend till my battery goes down and the phone shutted down itself with a message like "Phone is turning off...". Around 30 minutes later I was back home and connected my phone to the power cable, but it didn't turned on (I thought).
I was trying a lot because I thought (!) it is bricked some how. Tried to connect it to my PC but of cause it doesnt exists for fastboot because USB Debug is off (I guess I turned it offagain some time ago) - but some minutes ago, something strange happend.
Again I was trying to figure out whats wrong with my phone. I turned it on but nothing happened. Around 40 Seconds later the ringtone for a new email was ringing and I was like "WTF?" - but yeah, it seems that my phone is running, but I just can't see anything.
The display seems to work because it goes on when I turn the phone on, but no colors, no images - just nothing appears on it. I don't know what to do. It seems that there is something wrong ...
Would be great if somebody got same problem and a solution.
Thanks a lot,
rob sanchez
nobody?
same issue here
32a on cyanogen mod by bcrook... latest version
Data wipe, full wipe, etc.
rob sanchez said:
hey guys,
long time reader first time writer.
i searched a lot for the last 2 days about this problem.
Two days ago, I was just phoning with my girlfriend till my battery goes down and the phone shutted down itself with a message like "Phone is turning off...". Around 30 minutes later I was back home and connected my phone to the power cable, but it didn't turned on (I thought).
I was trying a lot because I thought (!) it is bricked some how. Tried to connect it to my PC but of cause it doesnt exists for fastboot because USB Debug is off (I guess I turned it offagain some time ago) - but some minutes ago, something strange happend.
Again I was trying to figure out whats wrong with my phone. I turned it on but nothing happened. Around 40 Seconds later the ringtone for a new email was ringing and I was like "WTF?" - but yeah, it seems that my phone is running, but I just can't see anything.
The display seems to work because it goes on when I turn the phone on, but no colors, no images - just nothing appears on it. I don't know what to do. It seems that there is something wrong ...
Would be great if somebody got same problem and a solution.
Thanks a lot,
rob sanchez
Click to expand...
Click to collapse
I'm sure this might seem pretty obvious, but...
Reboot into recovery, if you can. Otherwise you need to try another solution.
Then from there perform a system wipe.
After that, you do in fact need to reformat your SD card. You could try and simply format your extension partition, but ultimately in a situation like this you might try rebuilding your partitions entirely.
Put your ROM on the SD - name it update.
Then once you reinsert the SD card, perform another wipe.
After that, select repair extension file systems. (If you use Amon_RA)
If not, that's fine...NOW you can flash your ROM.
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
i don't know. i just know my dog ate mine and i'm now in the market for a new screen, so if you don't get it working sell me the unit and get some money for yourself to purchase a new one =D
or you could google the disassembly instructions and try unplugging the battery, not very hard to do. could be of .. some help perhaps?
I would definitely take you up on your offer, but i'm still under warranty.
However, I would still like to have my original, and figure out what is going on and why it happened.
Ideas?
Thank you.
similar problem were solved
Hi! I might have read about similar problem solved on USB host mode here http://forum.xda-developers.com/showpost.php?p=23475998&postcount=131
That's it, thanks so much.
if it help
if it helps let them know in the tread that you had same problem. they are wondering whether it is due to host mode
[N2E]: After automatic update to 1.1, Nook Touch Screen absolutely DEAD--Nothing Work
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Identical problem.... and no fix..
It is a shame you got no solution for this. and the worst, you are not the only one... it happened exactly the same with my Nook ST....
Hopeless...
Machiavelli_The_Man said:
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Click to expand...
Click to collapse
The factory restore does not actually fix every possible problem with your Nook.
If your Nook responds at all, try to boot it up on an SD card like ClockworkMod or noogie.
At least that way you can see what is happening.
The partitioning might have become corrupted which the "factory restore" does not touch.
If no response with anything, try disconnecting the battery.
You might also try booting over USB using the techniques in rooting the new white glow.
Hello I was wondering if I'm just screwed I bought 2 nook simple touch, one for me and one for a present to my mother for her birthday on march 16. I bought them at best buy for $40 a piece on January 30. I used mine and was perfect but when I tried to set up my mom it wouldn't load the license agreement, always got stuck or reboot or something, so I loaded cwm on an sd card just to play around, tested on my nook and was fine, then put it on my moms nook booted once then I didn't press anything and turn it off then I load the image but when I tried to boot again it got stuck on the load screen and wont do anything, no reset sequence will work with the sd card on or off the other nook boots with this sd card. at the end I exchanged with my mom she is happy with her nook an I have a useless unit do you think they will exchange it I didn't rooted it or did anything to it but has the n cwm splash on screen forever. I'm in Costa Rica right now and wont return home until May do you think I'll might be able to exchange it or should I just try to repair it.
I'm glad that your mother got the working one!
You say that that one will boot on your CWM SD card, but yours won't?
It may be hard to get your unit exchanged with a conspicuous screen on it, even if it's not your fault.
When you plug it into your desktop is there any indication of a new USB device found?
If it's charged and no amount of the power button gets a reaction, I'd open it up.
any news???
Hi endor43, same problem here, have been able to find any solution?
endor43 said:
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
Click to expand...
Click to collapse
There are times when a Nook gets in a mode where it won't accept a charge.
Opening it up and disconnecting the battery for a minute might fix this.
endor43 said:
That's it, thanks so much.
Click to expand...
Click to collapse
When this worked for you did the light turn orange right when you plugged the battery back in? I just took the battery out, plugged the nook into a charger, and with it plugged in plugged the battery back in and the light stays green the whole time yet I'm not able to use the nook at all.
My nook second generation is not responding to my touch I tried everything to get it to work and I eventually got it to completely power of what if it does not work when I turn it on what should I do
It could be power/battery problems.
Check to see if it makes itself known when the USB is plugged in.
If it reacts at all, that's an indication of life.