I am first time Android user.
i immediately rooted my S7 edge, and i unrooted it yesterday.
only now i realize I cannot even use Knox any more, it shows a customer ROM has been installed previously.
Is there a way to reset the knox counter
I guess i should have never rooted my S7 edge
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
NonXtreme said:
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
Click to expand...
Click to collapse
:crying::crying::crying:
i am so sad now
The value is defined using an eFuse, its contact is severed by applying high current through it, it is therefore a physical modification of your SOC and cannot be undone.
what you been up to? warranty purposes?
EDIT: I just read your post. Knox is useless anyway, extra security
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Click to expand...
Click to collapse
same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
TML1504 said:
same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
Click to expand...
Click to collapse
Oh yeah! Need it for my bluetooth headphones!
Sent from my Pebble Time
Does this apply to both Exynos and Snapdragon versions?
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Click to expand...
Click to collapse
What does this mean?
"Warranty is easy to repair on the side"
On some devices in the past (the Exynos Note 3 for example) the Knox flag was a software marker. This meant that, once the location of that flag was discovered, it could be reset and a lot of people did precisely that every time they tripped the flag. However, with their newer Exynos SOCs Samsung have since followed Qualcomm's example and gone down the e-fuse route with Knox. So no, regardless of what SOC you're running, once tripped, it's now physically impossible to take your device back to a non-tripped state without a mainboard replacement.
gaz_0001 said:
What does this mean?
"Warranty is easy to repair on the side"
Click to expand...
Click to collapse
Good question haha
Sent from my Pebble Time
Its more then **** from Samsung, that and the next that nothing new costum Roms are no anymore . If i have buy my S7 i have look first here and have see custom Roms but i don't have see that its only from stock. What is it, that in this time, where I need Root for Firewall or AntiVirus the Knox make the Life hard for costumer?
What's the situation about Samsung pay and rooted s7 edge? Any updates?
kk-ftp said:
What's the situation about Samsung pay and rooted s7 edge? Any updates?
Click to expand...
Click to collapse
it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
Cosmic Blue said:
it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
Click to expand...
Click to collapse
Lol as soon as i got my s7e i rooted without even looking into it. But I'm happy with Android pay i guess. Not sure if samsung pay works in the UK right now anyway.
How is the situation regarding samsung pay, if you tripped knox, but still use stock rom without root? I had to unlock because i had to change csc within a multi-csc. Just curious.
haha you guys will realize that when something that is covered under warranty and you need it fix, goodluck... if it doesnt happen then thats great..
I bought an extra year of warranty on my phone because its not cheap.. on cheap phones, I could care less...
In Norway Knox does not affect warranty. I have had two Samsungs (S4 and S5) serviced under warranty. Both with Knox tripped. No problems whatsoever.
No. Currently there is no way. Don't expect one either. We've been trying since 2013 and possibly earlier ->http://forum.xda-developers.com/showthread.php?t=2486346
If you live in central, south or central-east europe and care about warranty, don't root.
Related
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you dont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
ValenteL said:
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you d'ont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
Click to expand...
Click to collapse
Probably the main reason behind not to decide yet to buy it. For me is a BIG ISSUE. I have always rooted my phone, and have installed many ROMS, for me, is a MUST. I am buying a hardware not a software.
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
BarryH_GEG said:
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
Click to expand...
Click to collapse
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Finding about this issue has just knocked the N3 from the top of my upgrade choices. Not happy at all.
Looks almost like a kicked up refreshed version of hboot on HTC devices. Anybody else get that feel?
Sent from my Nexus 7 using Tapatalk 2
Was unaware of this.... Wow... idk... I pre-ordered and have been stoked for months... I'm hurting inside.
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
designgears said:
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
Click to expand...
Click to collapse
Well, why not? I see. This is what will make the device according to the personal. At once and for all ...
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Dumbo53 said:
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The Samsung has no obligation to xda. And we have a choice - to lose warranty or shake for it. The validity of that to pay for everything. And the phrase "I do buy the hardware and not a soft" - fundamental error ..
clninja said:
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Click to expand...
Click to collapse
Yes and no. Pretty much all of Samsung's devices have had some form of flash counter in them. Plenty of people who root their devices and don't use Triangle Away have returned the phone for service, and Samsung fixed it anyway. I recall one guy saying has flash counter on his Note 2 was over 100 and they still fixed it without blinking an eye.
The legal side is questionable too - Samsung can put any clauses they want in their warranty agreement, but even if you were to agree to them in writing they wouldn't necessarily be enforceable. I don't know if anyone has ever had reason to test it, but if they refused service on my device I'd be expecting them to be able to justify with reasonable certainty that the fault was caused (at least indirectly) by running non-standard software on the device. I suspect if this were tested in court they would have a hard time enforcing it. In reality the non-rooting clause cannot render the device void of all warranty, but if the software needs to be reinstalled by them because of a faulty flash or to rectify a problem caused by rooting, they can still charge you for that.
Same way Dell can't void the warranty on my laptop if I load Linux on it........
* This is based on the terms of statutory warranty in the country of purchase. So in some jurisdictions the vendor has more freedom to add limitations.
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Quasar83 said:
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Click to expand...
Click to collapse
You can still do it nothing is stopping you, you just void warranty
A.S._id said:
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Click to expand...
Click to collapse
Well said Sir :good:
Rocheau said:
I am buying a hardware not a software.
Click to expand...
Click to collapse
well if you want to buy a phone without software I wish you luck
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Do not need the bloatware offered by Samsung. Cynogenmod 10.2 is just fine for me.
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Thank God! I don't care if I void my warranty add long as I can install custom ROMs
Sent from my GT-N7100 using xda app-developers app
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
lmike6453 said:
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
Click to expand...
Click to collapse
You do not understand the basic. This technology Samsung KNOX ® has one goal - to tie the device to one particular user. That is, the device will not be a secondary market, as the user can not be removed. This means that the whole story is not vulnerable device, basically ...
p.s. I think that's why this technology has been approved by the Ministry of Defense USA. Or maybe I just being paranoid ...
In the EU rooting does not void warranty. I work at an official samsung cervice centre and we must fix softbricked phones at no cost since the updated licence.
link: http://forum.xda-developers.com/showthread.php?t=1998801
For three days I have been unable to reset to Samsung original standard rom.
I wipe the phone by doing a factory reset using the phone options, then I flatten the phone by using odin and XXUDMJ7.tar.md5.
Yet it still say's custom when I put the phone in download mode? is there any tool that will either bring the phone out of this custom rom state or brick the motherboard so that its unreadable?
As a result of being unable to flatten the phone I have no wifi with this this phone now
samuel clarke said:
For three days I have been unable to reset to Samsung original standard rom.
I wipe the phone by doing a factory reset using the phone options, then I flatten the phone by using odin and XXUDMJ7.tar.md5.
Yet it still say's custom when I put the phone in download mode? is there any tool that will either bring the phone out of this custom rom state or brick the motherboard so that its unreadable?
As a result of being unable to flatten the phone I have no wifi with this this phone now
Click to expand...
Click to collapse
Yeah it will say custom if you are rooted there's a opinion in wanam will get it off
Have you tripped KNOX? - If you rooted the phone it'll never say Official again, to get the device to show official you need to install Xposed framework and Wanam and change status to official via that.
As for the no WiFi - not too sure, download mode > factory reset > flash Stock ROM > wipe cache > start up and see. only thing I can think of
PS Make sure Reactivation Lock is OFF
Thanks will this fix the wifi not turning on at all?
samuel clarke said:
Thanks will this fix the wifi not turning on at all?
Click to expand...
Click to collapse
If you are rooted still flash this with Cwm https://www.dropbox.com/s/artjwhxli313f7n/V3stockui-1.zip
It may help your wifi
Thanks all for your input in this issue but I'm still unable to get back a clean slate.
It seems as if there is a hidden partition on the phone that is holding the old settings? I've wiped cache formatted the system removed SD card to no avail.
All I want is to brick the damm thing and take it back, is there a wiping tool for the note 3 that will find hidden partitions? or anything to help me get back my phone.
Its an expensive brick at the moment with no wifi
You can brick it by odin v3.09, tick nand erase all
But that would be dumb
hit 'thanks' if i helped you
SM-N9005 DMJ7 0x0
XDA Developers 4 premium app
Killberty said:
You can brick it by odin v3.09, tick nand erase all
But that would be dumb
hit 'thanks' if i helped you
SM-N9005 DMJ7 0x0
XDA Developers 4 premium app
Click to expand...
Click to collapse
Indeedy. Plus If he did decide to brick it there is no guarantee that it would be replaced either.
Having only had my note 3 for only 15 days, I had to return it to Samsung UK.
They ran some test on the phone and found that the m/board was faulty thus not allowing the wifi to stay connected.
samuel clarke said:
Having only had my note 3 for only 15 days, I had to return it to Samsung UK.
They ran some test on the phone and found that the m/board was faulty thus not allowing the wifi to stay connected.
Click to expand...
Click to collapse
At least it got sorted, assuming they've replaced it with zero qualms? - hopefully you won't have any issues with the new one.
radicalisto said:
At least it got sorted, assuming they've replaced it with zero qualms? - hopefully you won't have any issues with the new one.
Click to expand...
Click to collapse
They re flashed the phone with Rom J4, even they couldn't get it working, its all being done under warranty. They fact they re-flashed the phone means they trip the knox not me
When the new baby come's it will be well looked after I'm using a very old phone the HP Palm Pre. Don't laugh I sold all the decent phones I had laying around, I guess it a small price to pay
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
samuel clarke said:
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
Click to expand...
Click to collapse
Aww Shiz, Are they not replacing then? or have they stung you with a big fee?
Also kick off to high heaven with them, it's a hardware fault and changing software does not really make hardware break.. They have to fix faulty hw!
I'd make a massive fuss out of it til they fix it.
So they will repair your phone with a fee or totally dont want to repair it.
samuel clarke said:
Well guys bad news please see below.
Regarding your Note 3, we have done some investigating into the fault and it turns out that the device has what we call, been rooted. This means that un official software has been loaded onto the device and in the end this results in the voiding of the warranty.
Click to expand...
Click to collapse
You're in the UK right? Stand up for yourself. There is an EU directive that stipulates that a warranty for hardware cannot be voided by modified software unless it can be proven that the software modification did, in fact, damage the hardware. The burden of proof is on the manufacturer or retailer to provide this proof if the fault arises in the first 6 months.
They will be unable to prove that your software modification broke the WiFi. Heck, you might as well all them to present you with proof that you rooted the phone. If you flashed stock, unrooted firmware back to the device, then the Knox counter alone is probably not sufficient proof of a rooted device, since it is known that flashing official firmware can sometimes trigger the Knox counter.
Where did you buy the phone? The retailers are usually the ones you need to deal with first. You could also try visiting a Samsung Service Centre where you might get a more sympathetic response.
columbo said:
You're in the UK right? Stand up for yourself. There is an EU directive that stipulates that a warranty for hardware cannot be voided by modified software unless it can be proven that the software modification did, in fact, damage the hardware. The burden of proof is on the manufacturer or retailer to provide this proof if the fault arises in the first 6 months.
They will be unable to prove that your software modification broke the WiFi. Heck, you might as well all them to present you with proof that you rooted the phone. If you flashed stock, unrooted firmware back to the device, then the Knox counter alone is probably not sufficient proof of a rooted device, since it is known that flashing official firmware can sometimes trigger the Knox counter.
Where did you buy the phone? The retailers are usually the ones you need to deal with first. You could also try visiting a Samsung Service Centre where you might get a more sympathetic response.
Click to expand...
Click to collapse
All of this^^^^ , However, the retailer is the one who has to shoulder the burden of the repair/replacement. Since the transaction is with them directly. Just argue the case with them.
Update 28 November
Samsung UK officially confirm that they will not honor any warranty they they can see the Knox software being tripped. Because the Knox was 0x1 and not 0X0 they will NOT REPLACE THE PHONE, OR PARTS. Samsung also confirm no repairs will be done even if you are willing to pay for it because of the warranty. I argued my case saying that I watched the engineer at the service center flash the phone, Samsung engineer responded by saying "they have no software means to trigger the Knox warranty"?
So if you love you're note 3 and you don't care about your warranty then you could root your phone. Remember the warranty on all phones is 2 years from date of purchase. Sold my SN3 for £237.00 and brought a new one with an tab 3 and case thrown in fro £600.00
Lesson learned
samuel clarke said:
Update 28 November
Samsung UK officially confirm that they will not honor any warranty they they can see the Knox software being tripped. Because the Knox was 0x1 and not 0X0 they will NOT REPLACE THE PHONE, OR PARTS. Samsung also confirm no repairs will be done even if you are willing to pay for it because of the warranty. I argued my case saying that I watched the engineer at the service center flash the phone, Samsung engineer responded by saying "they have no software means to trigger the Knox warranty"?
So if you love you're note 3 and you don't care about your warranty then you could root your phone. Remember the warranty on all phones is 2 years from date of purchase. Sold my SN3 for £237.00 and brought a new one with an tab 3 and case thrown in fro £600.00
Lesson learned
Click to expand...
Click to collapse
Sh..t the bed!! -- So you lost out on the Note financially? - Phones4U then I guess? hence the free tab? - still - it cost you money, I would have argued the toss with them and made a massive fuss out of it until they fixed it. Other regions have apparently fixed even with 0x1!
PS: glad I have free insurance with NatWest, so any issues and I'm claiming on that bad boy, I ain't risking the warranty wrath (just yet...)
Knox can and does get triggered with official firmware. My Knox was triggered flashing official firmware and unplugging in the middle because it was stuck during upgrade. Then it will say connect to kies to recover phone and this triggered the Knox.
I used odin for all my flashes. .. But this did happen so I would tell them this And they can prove that it wasn't their firmware that did it. No way they can get away with it with the sit that happens in ota firmware upgrades.
Good luck. ... Though you won't need any. .. ?
Sent from my SM-N9005 using Tapatalk
Will there be a root solution without tripping the knox counter and how soon do you think after launch??
The phone isn't even being sold yet. Nobody can answer that question until the phone is in our hands.
although what EP says is 100% accurate, maybe worth checking out if something was found on Note 2 (which is no), Note 3, S4, or S5. If none on those, then most likely not on the Note 4 either.
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
Click to expand...
Click to collapse
I think that in regards to warranty, Sammy still has an obligation to repair your device. They may charge you for the repair, but I'd say they'd need to prove that rooting was the cause of your problem - say a defective battery or non-functioning sim slot. :laugh:
force70 said:
Don't know.. Don't care lol. And if you concerned about warranty I would say your on the wrong site .
Click to expand...
Click to collapse
Smartest thing posted in the Note 4 threads so far..
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
Click to expand...
Click to collapse
Well, because not tripping knox is better than tripping knox I would say. What if something goes wrong with your phone that has nothing to do with rooting? I am sure Samsung in that case would also say, sorry, you rooted your phone, there will be charge for fixing this. If I create an unrecoverable brick, then, I would take responsibility for that, however, No one I am sure would want to be responsible for a problem with their phone that had nothing to do with rooting. It was just a question, that's all. I am rooting whether knox is tripped or not.
when you root your phone, Samsung says your warranty ends.
Period.
Your carrier may cut you some slack on a issue that comes up, not related to rooting, but most of them will refuse to do anything warranty wise if you are rooted. Obviously, they have to either ask you, or check themselves.
Over the years, I never had a warranty refused because of being rooted, and when I brought a phone in with a problem, I never volunteered that the phone was rooted, and they never asked me.
But, that might not be the case for you or anyone else.
Sure, if you can root, and not trip Knox, and there is a way to unroot and return your phone to stock in case of service being needed, that is the ideal scenario, but once I root any phone, I always assume my warranty is over, and I think most of us that have been on XDA for awhile would agree with that statement.
Hi
I bought the new Samsung GS6 a few months back. I just got it, noticed some pink dots on the front camera, but it was gone next time I used it.
I rooted it and after a few months I noticed that they're there in low light conditions. I sent it for repair and they will repair it for 1962,5 kr. (297.72 USD).
I was told, that warranty in Europe was not void by rooting and have seen many people link to this.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
Anyone know what to do? I live in Denmark if that helps.
Do anyone know if it is void or not? I know in my country, they should (in the first 6 months) prove that the fault is made by me if they should deny it. They will change the circuit board and I should pay that myself, because I rooted the phone. The dots were there before and also, how can rooting the phone (with the right root) cause hardware issues since they will change the circuit board?
Thanks in advance
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
They just told me, that they cannot enter the phone, because I have rooted the phone. They said I can not get back to stock, before the circuit board have been changed.
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
FSOP said:
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
Click to expand...
Click to collapse
I used CF-autoroot. Fixed the link, try read it. I should get it covered. It's barely 3 months old.
It's back to stock, just with tripped knox counter. I unrooted and did a factory reset. Do I need to flash stock rom too? The knox counter will still be 1...
Japultra said:
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
Click to expand...
Click to collapse
They have sent me a picture, with the tripped knox counter...
Faspaiso said:
They have sent me a picture, with the tripped knox counter...
Click to expand...
Click to collapse
Sorry, mate. Looks like you might be out of luck in this situation
Japultra said:
Sorry, mate. Looks like you might be out of luck in this situation
Click to expand...
Click to collapse
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Faspaiso said:
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Click to expand...
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It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
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It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
Japultra said:
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
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tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
godutch said:
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
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Which law are you talking about that deals with Knox?
Japultra said:
Which law are you talking about that deals with Knox?
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it's the law that deal with statutory warranty based on EU Directive 1999/44/CE, §7.1, which samsung cannot deny
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Japultra said:
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
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@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
godutch said:
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
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I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Faspaiso said:
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
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you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
godutch said:
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
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Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Please keep us updated, interesting topic!
Faspaiso said:
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
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btw it's not samsung that denies you warranty, it's the shop you bought your phone from, they are responsible for the warranty
Hi, my phone is an s7 edge exynos g935w8 and I've tried using triangle away to reset the knox counter but that doesn't work... So are there any other options?
The only option is app called KNOX disabler. It reverts knox back to 0x0. But your warranty is void anyways
Sent from my SM-G935F using Tapatalk
No,knox counter is one time programmable e-fuse,when burned and get status 0x1 its irretrievable,that is the point of knox,more here
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
TRoN_1 said:
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
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Once you tripped your Knox you can do nothing. It's like peeling off the security label. I'm sure you were aware of voiding warranty with rooting the device
Sent from my SM-G935F using Tapatalk
dollar7 said:
Once you tripped your Knox you can do nothing. It's like peeling off the security label. I'm sure you were aware of voiding warranty with rooting the device
Sent from my SM-G935F using Tapatalk
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AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
TRoN_1 said:
AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
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Samsung police, that sounds hilarious. The only person you can be angry with is yourself. I bet you are a young person that doesn't care about money your parents gave to you to buy this device. Otherwise you woulda thought about consequences or you just don't know yet how the world works. That's how you make money on silly customers. PEACE
Sent from my SM-G935F using Tapatalk
TRoN_1 said:
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
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Click to collapse
TRoN_1 said:
AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
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Surely everyone knows that your warranty is void if you root your phone. It is classed as mishandling and can cause vulnerable software to be installed.
Your flickering issue may not be caused by rooting but the fact you rooted the phone goes against Samsung's terms of use and therefore they have no obligation to fix the phone for you.
I am rooted myself but when I did root, I accepted the fact that I would void my warranty, therefore I took out insurance that would cover any damage I may get. This is not Samsung's fault, it is your own fault for rooting if you wanted to keep your warranty.
Here is screenshot of last custom rom v2.2 Superman by Master @Tkkg1994 :cyclops:
ric69 said:
Here is screenshot of last custom rom v2.2 Superman by Master @Tkkg1994 :cyclops:
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It's pointless imo. The device is still knox-tripped, the phone just shows 0x0 instead of 0x1. I see no reason why this would be useful.
Of course, and by the way I don't have any reason to revert to 0x1 or 0x0 ... my provider/seller will never look at this for warranty
But it would be funny if Samsung accept to repair a 0x0 fake device lol
ric69 said:
Of course, and by the way I don't have any reason to revert to 0x1 or 0x0 ... my provider/seller will never look at this for warranty [emoji14]
But it would be funny if Samsung accept to repair a 0x0 fake device lol
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It's well known that first thing the serviceman will do is flashing Sammy rom which reverts knox back to 0x1 no matter what
Sent from my SM-G935F using Tapatalk
CuBz90 said:
It's pointless imo. The device is still knox-tripped, the phone just shows 0x0 instead of 0x1. I see no reason why this would be useful.
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You can use knox apps like disconnect , myknox with that with root and custom rom and probably Samsung pay ? They are still testing if samsung pay works . But for warranty , it's useless lol.
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dollar7 said:
Samsung police, that sounds hilarious. The only person you can be angry with is yourself. I bet you are a young person that doesn't care about money your parents gave to you to buy this device. Otherwise you woulda thought about consequences or you just don't know yet how the world works. That's how you make money on silly customers. PEACE
Sent from my SM-G935F using Tapatalk
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Click to collapse
It is funny isnt it Not young and money is quite important to me. And I know exactly how the world works, because I got it fixed and didnt pay Samcrap. And, guess what, NO they dont make money on me, maybe people like you, because it is the LAST Samcrap I buy. Kijiji listed and should be gone in a few days.
WAR
Is it not law in uk an EU that rooting or messing with software DOES NOT void warranty?
joejoe23 said:
You can use knox apps like disconnect , myknox with that with root and custom rom and probably Samsung pay ? They are still testing if samsung pay works . But for warranty , it's useless lol.
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I can't comment on other apps but it will NEVER work on Samsung Pay
If Your mainboard is completely damaged they will never know about tripped knox fuse.....
mayekk said:
If Your mainboard is completely damaged they will never know about tripped knox fuse.....
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What do you mean? If you put your s7 on fire they won't find out I suppose but do you think your warranty is not void in this case?
Sent from my SM-G935F using Tapatalk
esd / heat
dollar7 said:
It's well known that first thing the serviceman will do is flashing Sammy rom which reverts knox back to 0x1 no matter what
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Click to collapse
if it's clearly a hardware problem, would they still bother flashing stock? cos that would mean data is wiped after every samsung repair.