Will there be a root solution without tripping the knox counter and how soon do you think after launch??
The phone isn't even being sold yet. Nobody can answer that question until the phone is in our hands.
although what EP says is 100% accurate, maybe worth checking out if something was found on Note 2 (which is no), Note 3, S4, or S5. If none on those, then most likely not on the Note 4 either.
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
Click to expand...
Click to collapse
I think that in regards to warranty, Sammy still has an obligation to repair your device. They may charge you for the repair, but I'd say they'd need to prove that rooting was the cause of your problem - say a defective battery or non-functioning sim slot. :laugh:
force70 said:
Don't know.. Don't care lol. And if you concerned about warranty I would say your on the wrong site .
Click to expand...
Click to collapse
Smartest thing posted in the Note 4 threads so far..
force70 said:
Don't know.. Don't care lol. Not sure why everyone worries so much about Knox..as long as we can root,install recovery and flash what we want its all good. And if you concerned about warranty I would say your on the wrong site . I tripped my note 3 knox counter right after I bought the device and never looked back.
Click to expand...
Click to collapse
Well, because not tripping knox is better than tripping knox I would say. What if something goes wrong with your phone that has nothing to do with rooting? I am sure Samsung in that case would also say, sorry, you rooted your phone, there will be charge for fixing this. If I create an unrecoverable brick, then, I would take responsibility for that, however, No one I am sure would want to be responsible for a problem with their phone that had nothing to do with rooting. It was just a question, that's all. I am rooting whether knox is tripped or not.
when you root your phone, Samsung says your warranty ends.
Period.
Your carrier may cut you some slack on a issue that comes up, not related to rooting, but most of them will refuse to do anything warranty wise if you are rooted. Obviously, they have to either ask you, or check themselves.
Over the years, I never had a warranty refused because of being rooted, and when I brought a phone in with a problem, I never volunteered that the phone was rooted, and they never asked me.
But, that might not be the case for you or anyone else.
Sure, if you can root, and not trip Knox, and there is a way to unroot and return your phone to stock in case of service being needed, that is the ideal scenario, but once I root any phone, I always assume my warranty is over, and I think most of us that have been on XDA for awhile would agree with that statement.
Related
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you dont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
ValenteL said:
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you d'ont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
Click to expand...
Click to collapse
Probably the main reason behind not to decide yet to buy it. For me is a BIG ISSUE. I have always rooted my phone, and have installed many ROMS, for me, is a MUST. I am buying a hardware not a software.
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
BarryH_GEG said:
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
Click to expand...
Click to collapse
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Finding about this issue has just knocked the N3 from the top of my upgrade choices. Not happy at all.
Looks almost like a kicked up refreshed version of hboot on HTC devices. Anybody else get that feel?
Sent from my Nexus 7 using Tapatalk 2
Was unaware of this.... Wow... idk... I pre-ordered and have been stoked for months... I'm hurting inside.
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
designgears said:
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
Click to expand...
Click to collapse
Well, why not? I see. This is what will make the device according to the personal. At once and for all ...
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Dumbo53 said:
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The Samsung has no obligation to xda. And we have a choice - to lose warranty or shake for it. The validity of that to pay for everything. And the phrase "I do buy the hardware and not a soft" - fundamental error ..
clninja said:
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Click to expand...
Click to collapse
Yes and no. Pretty much all of Samsung's devices have had some form of flash counter in them. Plenty of people who root their devices and don't use Triangle Away have returned the phone for service, and Samsung fixed it anyway. I recall one guy saying has flash counter on his Note 2 was over 100 and they still fixed it without blinking an eye.
The legal side is questionable too - Samsung can put any clauses they want in their warranty agreement, but even if you were to agree to them in writing they wouldn't necessarily be enforceable. I don't know if anyone has ever had reason to test it, but if they refused service on my device I'd be expecting them to be able to justify with reasonable certainty that the fault was caused (at least indirectly) by running non-standard software on the device. I suspect if this were tested in court they would have a hard time enforcing it. In reality the non-rooting clause cannot render the device void of all warranty, but if the software needs to be reinstalled by them because of a faulty flash or to rectify a problem caused by rooting, they can still charge you for that.
Same way Dell can't void the warranty on my laptop if I load Linux on it........
* This is based on the terms of statutory warranty in the country of purchase. So in some jurisdictions the vendor has more freedom to add limitations.
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Quasar83 said:
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Click to expand...
Click to collapse
You can still do it nothing is stopping you, you just void warranty
A.S._id said:
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Click to expand...
Click to collapse
Well said Sir :good:
Rocheau said:
I am buying a hardware not a software.
Click to expand...
Click to collapse
well if you want to buy a phone without software I wish you luck
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Do not need the bloatware offered by Samsung. Cynogenmod 10.2 is just fine for me.
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Thank God! I don't care if I void my warranty add long as I can install custom ROMs
Sent from my GT-N7100 using xda app-developers app
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
lmike6453 said:
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
Click to expand...
Click to collapse
You do not understand the basic. This technology Samsung KNOX ® has one goal - to tie the device to one particular user. That is, the device will not be a secondary market, as the user can not be removed. This means that the whole story is not vulnerable device, basically ...
p.s. I think that's why this technology has been approved by the Ministry of Defense USA. Or maybe I just being paranoid ...
In the EU rooting does not void warranty. I work at an official samsung cervice centre and we must fix softbricked phones at no cost since the updated licence.
link: http://forum.xda-developers.com/showthread.php?t=1998801
Long story short... I tripped Knox warranty bit to 0x1. Now I am needing to take phone in warranty, but with Knox 0x1 showing I can't. My idea: HARD BRICK the phone in a way it won't show this Knox warranty bit. Anybody knows of a way to blow away the partitions/bootloader/anything that will make the phone not turn on? I know I could do this on HTC, but not sure about Samsung devices.
Thanks!
Thanks for posting this. I had no idea this Knox thing even existed until now. I was seriously considering loading some custom ROMs after recently rooting my SG4 but now that looks like a potentially very bad idea.
odin can brick your phone. flash some bad **** to it
You guys know this is fraud. Your purposely fu**ing your device because you voided knox. Welcome to the world of rooting where you void all warranties. You knew what you were in for. So if you want to return your device for whatever reason. Be a man and pay up.
Hi
I bought the new Samsung GS6 a few months back. I just got it, noticed some pink dots on the front camera, but it was gone next time I used it.
I rooted it and after a few months I noticed that they're there in low light conditions. I sent it for repair and they will repair it for 1962,5 kr. (297.72 USD).
I was told, that warranty in Europe was not void by rooting and have seen many people link to this.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
Anyone know what to do? I live in Denmark if that helps.
Do anyone know if it is void or not? I know in my country, they should (in the first 6 months) prove that the fault is made by me if they should deny it. They will change the circuit board and I should pay that myself, because I rooted the phone. The dots were there before and also, how can rooting the phone (with the right root) cause hardware issues since they will change the circuit board?
Thanks in advance
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
They just told me, that they cannot enter the phone, because I have rooted the phone. They said I can not get back to stock, before the circuit board have been changed.
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
FSOP said:
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
Click to expand...
Click to collapse
I used CF-autoroot. Fixed the link, try read it. I should get it covered. It's barely 3 months old.
It's back to stock, just with tripped knox counter. I unrooted and did a factory reset. Do I need to flash stock rom too? The knox counter will still be 1...
Japultra said:
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
Click to expand...
Click to collapse
They have sent me a picture, with the tripped knox counter...
Faspaiso said:
They have sent me a picture, with the tripped knox counter...
Click to expand...
Click to collapse
Sorry, mate. Looks like you might be out of luck in this situation
Japultra said:
Sorry, mate. Looks like you might be out of luck in this situation
Click to expand...
Click to collapse
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Faspaiso said:
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Click to expand...
Click to collapse
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
Japultra said:
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Click to expand...
Click to collapse
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
godutch said:
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
Click to expand...
Click to collapse
Which law are you talking about that deals with Knox?
Japultra said:
Which law are you talking about that deals with Knox?
Click to expand...
Click to collapse
it's the law that deal with statutory warranty based on EU Directive 1999/44/CE, §7.1, which samsung cannot deny
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Japultra said:
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Click to expand...
Click to collapse
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
godutch said:
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
Click to expand...
Click to collapse
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Faspaiso said:
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Click to expand...
Click to collapse
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
godutch said:
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
Click to expand...
Click to collapse
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Please keep us updated, interesting topic!
Faspaiso said:
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Click to expand...
Click to collapse
btw it's not samsung that denies you warranty, it's the shop you bought your phone from, they are responsible for the warranty
I am first time Android user.
i immediately rooted my S7 edge, and i unrooted it yesterday.
only now i realize I cannot even use Knox any more, it shows a customer ROM has been installed previously.
Is there a way to reset the knox counter
I guess i should have never rooted my S7 edge
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
NonXtreme said:
No. Knox Flag is permanent or at least no one manage to reverse it since it exist.
Sent from my SM-G935F
Click to expand...
Click to collapse
:crying::crying::crying:
i am so sad now
The value is defined using an eFuse, its contact is severed by applying high current through it, it is therefore a physical modification of your SOC and cannot be undone.
what you been up to? warranty purposes?
EDIT: I just read your post. Knox is useless anyway, extra security
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Click to expand...
Click to collapse
same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
TML1504 said:
same here!
i have to root because i'm addicted to viper sound, and cant stand the stock-eq!!
Click to expand...
Click to collapse
Oh yeah! Need it for my bluetooth headphones!
Sent from my Pebble Time
Does this apply to both Exynos and Snapdragon versions?
Brava27 said:
Knox is useless and warranty is easy to repair on the side. Rooted everything I have owned.
Sent from my Pebble Time
Click to expand...
Click to collapse
What does this mean?
"Warranty is easy to repair on the side"
On some devices in the past (the Exynos Note 3 for example) the Knox flag was a software marker. This meant that, once the location of that flag was discovered, it could be reset and a lot of people did precisely that every time they tripped the flag. However, with their newer Exynos SOCs Samsung have since followed Qualcomm's example and gone down the e-fuse route with Knox. So no, regardless of what SOC you're running, once tripped, it's now physically impossible to take your device back to a non-tripped state without a mainboard replacement.
gaz_0001 said:
What does this mean?
"Warranty is easy to repair on the side"
Click to expand...
Click to collapse
Good question haha
Sent from my Pebble Time
Its more then **** from Samsung, that and the next that nothing new costum Roms are no anymore . If i have buy my S7 i have look first here and have see custom Roms but i don't have see that its only from stock. What is it, that in this time, where I need Root for Firewall or AntiVirus the Knox make the Life hard for costumer?
What's the situation about Samsung pay and rooted s7 edge? Any updates?
kk-ftp said:
What's the situation about Samsung pay and rooted s7 edge? Any updates?
Click to expand...
Click to collapse
it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
Cosmic Blue said:
it will not work on rooted devices no permanent solution found.
Most banks will not allow a rooted device to be recognized because of security concerns.
Click to expand...
Click to collapse
Lol as soon as i got my s7e i rooted without even looking into it. But I'm happy with Android pay i guess. Not sure if samsung pay works in the UK right now anyway.
How is the situation regarding samsung pay, if you tripped knox, but still use stock rom without root? I had to unlock because i had to change csc within a multi-csc. Just curious.
haha you guys will realize that when something that is covered under warranty and you need it fix, goodluck... if it doesnt happen then thats great..
I bought an extra year of warranty on my phone because its not cheap.. on cheap phones, I could care less...
In Norway Knox does not affect warranty. I have had two Samsungs (S4 and S5) serviced under warranty. Both with Knox tripped. No problems whatsoever.
No. Currently there is no way. Don't expect one either. We've been trying since 2013 and possibly earlier ->http://forum.xda-developers.com/showthread.php?t=2486346
If you live in central, south or central-east europe and care about warranty, don't root.
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
Click to expand...
Click to collapse
If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
spawnlives said:
If you want you can flash stock firmware. TWRP and root will be removed.
Note: When you modify your phone Knox will be tripped. There is no fix for a tripped Knox.
Click to expand...
Click to collapse
Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
morgan1985 said:
Yeah I'm aware of that. Just hoping they won't be jobworths about it as it's a hardware defect, and a well known one at that, it's danm well disgraceful how often these phones get screen burn when they cost so much, they've become disposable phones, garunteed to get screen burn after a few years. There all over eBay and Google forums.
Click to expand...
Click to collapse
Good luck with it.
spawnlives said:
Good luck with it.
Click to expand...
Click to collapse
Yeah I just spoke to Samsung and they say they might be able to fix it with a simple screen calibration, I said I can do that myself with an app , but he says there's is better. Thoughts ?
My screen burn is minor but none of those apps work.
He said it involves flashing colours which is why I thought of those useless apps and YouTube video that do that.
I find them quite slimey, they try and get out of fixing it for free, I brought the phone second hand but it's still under warranty, , but he said because I got it off eBay they can't do it, but he'll do free calibration, I said I'll speak to Samsung and they phoned and said it was ok.
I find that Samsung are good and would fix it no whining or trying to get out of it, id rather send to them. I find these local centres just try and work there way out of anything free. ,
morgan1985 said:
Need to send it to Samsung because of screen burn, it's in warrenty, it's a hardware defect anyway not software, anyway what's best way to go about this, it won't cost me nothing to try as it's local.
Cheers.
Click to expand...
Click to collapse
just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
youdoofus said:
just flash the stock firmware and leave it on. They wont reboot it just for giggles. Well, maybe they will, but tripped knox shouldnt matter as burn in isnt directly caused by this. As you know, there is no fixing a tripped knox and im pretty sure they wont care even if they see its tripped
Click to expand...
Click to collapse
Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
morgan1985 said:
Yeah hopefully mate aye. Worth a try, some of em can be rite jobworths though. I will flash back to stock, I assumed they'd do some sort of diagnostic and see the Knox . They were trying to get out of it because I brought it of eBay, but I spoke to Samsung and she was like, give me there number and I'll make sure they do it, doesn't matter if you brought it from eBay, end of the day I don't understand why they need original receipt, it's under warranty which you can tell by the IMEI and serial number. It's past a year anyway. Like I said in those Samsung experience centre, they're rite jobworths, it's why I worry they'll find the Knox trip, even if I flash to stock .
Worth a try though either way. It's local so nothing to loose.,
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They don't need any diagnostic tool of any sorts to see that Knox is tripped, all they need to do is boot into download mode (which is a diagnostic tool, I suppose... But it's built in, so there!! Jk ) and see the Knox counter is greater than 0x00. For example, if it's 0x01, they'll instantly know without even having to think about it, that it's been rooted at one point in all likelihood. But, they also know that burn in isn't root related, so they don't want to face a public outcry from the segment of users who modify their stuff (which isn't small, nor is it quiet). There used to be a scare amongst us old time rooters that if a physical defect occurred with a bootloader that is unlocked that we wouldn't be able to utilize the warranty, but there are way too many situations where a phone that "voided warranty" was repaired under warranty that it's a risk that many people don't pay any mind to really. I'm not telling you to disregard the voiding warranty warning, bit I have personally traded in a phone that was running a custom rom and got a refurbished replacement, no problem.
Well that reassuring matey, thx for reply. So out of interest was that when you sent it to Samsung directly or you go to one of these service centre who imo seem way more anal about everything.
Like I said he was trying to refuse it because I got it off eBay, that's why I was like , Jesus if he's being like that he's defo gonna cry about Knox. Lol. I'd rather send it to Samsung but don't have the option I don't think.