My wife just reported to me that her phone just rebooted after high pitched noise while watching a video.
I saw similar report on Reddit, but there was no reply to it other than couple of people who just returned the phone and got a replacement.
Has anyone experienced it? She has been using the phone for a few days and it was the first time. i wonder whether her slow SD card was causing this issue, but I don't know. I never had experienced the reboot and I have over 200 hours of uptime (since the T-mobile pushed the update) on my GS7E.
Someone suspected the "active View" setting, but it was off on her phone.
I watched hours of video without any issues so just wondering whether this was a freak issue, or something that people have seen before.
Thanks.
Funny, my wife experienced this too while watching you tube. Happened only once and her phone has been fine since.
riyatch said:
Funny, my wife experienced this too while watching you tube. Happened only once and her phone has been fine since.
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Happened to me yesterday, first I was using Tango to video conference with my Dad and all of a sudden, phone freezed up with a high pitch noise then rebooted itself. Tried it again and same thing after a couple minutes.
So I gave up and figured it was probably a glitch with the Tango app, went to watch some YouTube an hour later and same thing happened, loud high pitch sound, phone freezes and reboots. Hasn't happened again with YouTube but I'll keep an eye out, happens everytime though with the Tango video call within 2-3 minutes.
Dan37tz said:
Happened to me yesterday, first I was using Tango to video conference with my Dad and all of a sudden, phone freezed up with a high pitch noise then rebooted itself. Tried it again and same thing after a couple minutes.
So I gave up and figured it was probably a glitch with the Tango app, went to watch some YouTube an hour later and same thing happened, loud high pitch sound, phone freezes and reboots. Hasn't happened again with YouTube but I'll keep an eye out, happens everytime though with the Tango video call within 2-3 minutes.
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My wife was using MX Video player. I don't know whether it was using hardware or software decode mode though. (I don't know why on her phone, the app appear to default to software mode all the time - probably some setting I missed).
The same thing happened to me last night and today! Last night I was watching a < 30 min video on YouTube and it was at either 720p or 1080p, and today I was watching a Facebook video on Chrome that was probably 420p or less. Wtf is going on! Is my phone going to explode?? Lol no but seriously, if I did a full retail purchase on my phone, then who would I contact for an exchange? I bought my phone from Best Buy for the Verizon network but I am on a third party cell phone carrier.
same issue on youtube video - landscape
I just sent mine back as defective as every time I watched a YouTube in portrait it was fine, but when I rotated video to landscape it would pixelate green blocks and then loud beep and then reboot.
I'm new to posting so I can't post a link but:
I made a crappy video on Youtube but can't post link. should be able to find it ...search..........Samsung S7 edge Youtube landscape video problem
Hmm.. It is odd.. I was watching John Oliver You Tube video without any issues and I do watch using MX Player for hours without any issues.. So, maybe it is my wife's phone that may be having an issue.. Interesting.. I will have to see what Costco can do for me.
Just literally happened to be last night using mx player. I had to restart and it worked fine. I had been using mx player for prolly close to 25 hours so 1 hiccup isn't to bad.
Is this a Snapdragon issue? My Exynos version hasn't done anything weird (yet).
Sent from my SM-G935F using Tapatalk
There's a big thread on this:
http://forum.xda-developers.com/s7-edge/help/getting-random-restarts-reboots-t3327296
Mine just beeped super loud like an alarm after watching a youtube video. I hit the "back" button and the beeping stopped. Googled it and found this thread
Had this happen to me last week, a super loud high pitched car alarm type sound, i actually thought it wasnt my phone making the noise, i said to my mate, is that you!! he says no.
And yes, it was coming from the s7 edge speaker, thought it was impossible for a phone to make such a noise.
Rebooted the phone and it stopped making the noise.
Related
Hi All,
When i take video with my omnia 7, it tapes without any sound. Has anyone come across this problem.
Thanks
I've come across this problem myself. I was at Soundwave back in February and half my videos had no sound, but some DID. I couldn't explain it. So I tried to experiment with it at home and found that the videos had audio each time. Thinking it was just some sort of weird one off thing, I went and used to phone to record a video at Future Music. Again, some of the videos had audio, some didn't.
I thought maybe the problem was that the audio at the concert was too loud and the noise cancellation mic was thinking EVERYTHING was noise, so it was cancelling everything, so I tried experimenting with the video for a couple of days after that. Again, some had audio, but some didn't this time, even when the volume levels of the ambient noise was very quiet.
So, after looking into it some more, I read one theory that it has something to do with a bug in how the Omnia 7 disables the speaker when something is plugged in (possibly into the head phone jack? I don't remember). I haven't really been able to find confirmation of this, but I'm hoping that after updating the phone, the problem has gone away.
I'll come back and post my experience when I know for sure
Thanks Deemar,
I have exact same problem, however I have only ever had one recording that actually recorded sound as well.
All the others have no sound
anyone????
same problem too :/ but i noticed the mic stopped working in other apps too such as shazam - it seems to do this from time to time randomly! very weird and annoying! havent noticed since nodo thought?
I haven't had the opportunity to experiment much since NoDo. But the videos I HAVE recorded since then (a grand total of two) have had audio. Knock wood, the problem might be solved...
When the One first came out, I bought it and ended up returning the phone immediately because the phone's speakers would crackle when watching videos on YouTube. After trying out the S4 for a few days, I decided to bring it back and "settle (don't think that anymore)" for the HTC One. Once I got the phone, I transferred all my music onto it, and when played back, there was no crackling or popping. When I opened up the YouTube app, I noticed 8 seconds into any video the speaker would crack, and then it would happen continuously throughout videos. I found this odd, since the phone had no issues playing back MP3 files. So, I launched the stock browser, went to m.youtube.com and watched the same video. Oddly enough, when you access YouTube videos through the browser, there isn't any crackling or popping. The audio is clear, crisp, and clean. Immediately, I switched back to the YouTube app, watched the same videos, and heard the crackling. So, here's a quick tip for anyone using this phone: bookmark m.youtube.com (if you have subscriptions you can bookmark the subscription feed so it takes you there directly), and stop using the YouTube app. I found the mobile browser version of the site has clean, clear, crackle-free audio, and this issue was originally driving me nuts.
Just thought I'd share.
Cheers.:good:
I don't have the phone but from what I've heard its because of having Beats audio active, try disabling it when you listen to YouTube, if you haven't already
Sent from my Nexus 4 using xda app-developers app
The problem is so there even with beats turned off
Never actually encountered the crackling sound on the youtube app. But who knows I always update my youtube app to latest version.
danv28 said:
When the One first came out, I bought it and ended up returning the phone immediately because the phone's speakers would crackle when watching videos on YouTube. After trying out the S4 for a few days, I decided to bring it back and "settle (don't think that anymore)" for the HTC One. Once I got the phone, I transferred all my music onto it, and when played back, there was no crackling or popping. When I opened up the YouTube app, I noticed 8 seconds into any video the speaker would crack, and then it would happen continuously throughout videos. I found this odd, since the phone had no issues playing back MP3 files. So, I launched the stock browser, went to m.youtube.com and watched the same video. Oddly enough, when you access YouTube videos through the browser, there isn't any crackling or popping. The audio is clear, crisp, and clean. Immediately, I switched back to the YouTube app, watched the same videos, and heard the crackling. So, here's a quick tip for anyone using this phone: bookmark m.youtube.com (if you have subscriptions you can bookmark the subscription feed so it takes you there directly), and stop using the YouTube app. I found the mobile browser version of the site has clean, clear, crackle-free audio, and this issue was originally driving me nuts.
Just thought I'd share.
Cheers.:good:
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danv28 said:
The problem is so there even with beats turned off
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Actually I found the problem does go away with Beats Off.
But Beats is available to YouTube and the Browser but like OP said only does it on YouTube.
It definitely sounds better with Beats On and I usually don't care for that stuff but it really smooth's things out and adds needed bass to the tiny speakers so that it's actually pleasant to listen to.
try turning on /off gpu rendering.
I noticed the same thing when using Youtube app. First I thought that it's from the wireless connection, but reading this I understood the situation.
yeah same problem here... anyone actually also notices this crackle noise during voice calls? Its about the same but not as loud and happens not very often and randomly...?
Anyways I can still return my phone for a new one but it seems like all ones have this issue? since it only happens in the app and only during loading I guess its a software issue?
danv28: I just noticed the same thing. It's definitely a software issue that will hopefully be sorted shortly.
Sent from my HTC One using the XDA app
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
Mine had this issue up until I upgraded the firmware then it went away when I re flashed the ROM.
BenPope said:
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
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Still better for rock/alternative, instrumentals and techno with Beats off
BenPope said:
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
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Well, there's a reason for that. See video:
Daman09 said:
When beats is turned off, the equalizer doesn't go back to neutral levels, it actually lowers the bass and adds treble to make it sound way worse than it would at neutral levels.
That's how they get you...
check it out: http://www.youtube.com/watch?v=Cdbn_pmxFic
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Thanks OP, I thought my phone speakers were crapping out on me
I also noticed some games, like flick football (forgot it's real name), would cause distortion with the volume at max levels.
Has anyone else had an issue with their S7 edge with playing youtube videos? If I play a video in youtube in portrait mode all is fine but if I rotate to landscape all heck breaks out...
I get green pixelated blocks and and loud whine then it will have to reboot or reboot on its own. I've even factory reset and tried again... same issue. I am now sending it back for a new one. I made a poorly made video of it but can post as I am a new poster...
sharpe1 said:
Has anyone else had an issue with their S7 edge with playing youtube videos? If I play a video in youtube in portrait mode all is fine but if I rotate to landscape all heck breaks out...
I get green pixelated blocks and and loud whine then it will have to reboot or reboot on its own. I've even factory reset and tried again... same issue. I am now sending it back for a new one. I made a poorly made video of it but can post as I am a new poster...
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I haven't had that kind of issue. You did right by sending it in...my YouTube sometimes glitches when i put 2k quality. But usually going back in the video fixes it. So it's a BUG I don't know if it's googles side or samsung side
"when askin' for help, appeal to people's self interest, like looking out for you it's good business "
happened to me while watching youtube video on chrome... had to restart the phone
My YouTube video freezes and I can hear the sound playing still if anybody knows how to fix that I would appreciate it.
Me too.
Mine freezes also, had this same exact problem with my v10. Must be android or something to do with snapdragon
joe1blue said:
My YouTube video freezes and I can hear the sound playing still if anybody knows how to fix that I would appreciate it.
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Same here. I can drag the progress bar a little bit to recover the video, but it will freeze again.
Happens everyday (even with my S6). It'll stop when audio is playing for a bit, or after I hit the volume button. It doesn't do it constantly through out the day, but it'll happen atleast once everyday i'm listening to audio. Anyone else?
Anyone?
It is happening with my S8 either when playing games or youtube and even music.
This problem started after the software update. So i think it is a software issue..
Whenever the sound cut off, i just lock the screen and unlock it back....
Hope Samsung will release a software update as soo as possible
Games is fine for me, it's just players like YouTube, music apps, and players inside websites. Just gotta press play again. Pretty annoying, but happens atleast once a day, not constantly through out the day.
It happens to me in Youtube and NBA app when video is being played.
Sometimes the screen just shuts off completely too.
I agree it's not consistent.
To add, sound not working sometimes when i am using skype and even sometimes for my alarms.
What do you think, is it a software problem or hardware?
Seems to happen more through out the day now. It's pretty annoying.
This just started happening to me yesterday. I've tried restarting my phone, pausing the video and playing it again, turning the volume all the way down then back up. All of those things restore the sound but it'll cut out a few seconds later. Also audio plays just fine in my headphones.
I dont have my s8 yet, but this sounds like a problem I used to have on a previous galaxy s phone (i think it may have been the s4). It turned out I had a setting enabled where the player pauses or stops when I'm not looking at the screen. It's called smart pause. Could be something similar although i'm not sure.
Uggg
Same problem here. Got the s8 less than a week ago and I use spotify offline (downloaded) and Google Music for downloaded files and it always pauses after about 15 minutes, sometimes sooner. I don't use battery saver, and none of the 'smart' features are enabled. It happens with headphones, without headphones, on Bluetooth. Just pauses the song and I have to hit play again, super annoying and I can't find any fix. I'm really regretting this purchase.
I also have S8 and currently experiencing this kind of issue. Every after 1 minute of playing either youtube or videos on my phone it paused and I didn't even clicked it.
I have a problem like this on my s7edge. Then I thought it can be related third party apps. And yes when I uninstall Sputnik news app, it solves the problem.
Anyone experience the audio/video being out of sync WITH THE BUILT IN SPEAKER? I understand that on some bluetooth there could be a slight delay but I am talking about the phone's built in speaker here. I use BT speakers as well but I haven't noticed any delay with bluetooth speakers.
My phone is all stock with the latest update. This happens when I am watching a video form Youtube or facebook. The delay can range from half sec to 3 sec delay. Even if I close the app and re-launch it, the delay will still be there. The only way to fix this is if I reboot the phone. I watch video almost every day on this phone and half of the time I am using just the stock speaker. This would happen once every week or two.
Anyone experienced this?
If you have Viper4Android. Try turning it off. Worked for me.
Same here, in Facebook and YouTube.
Yeah I have the same issue here. If I restart the video, it plays in sync for a couple of seconds after which the video pauses for a second making the audio lead.
saad780 said:
If you have Viper4Android. Try turning it off. Worked for me.
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I never downloaded that app.