Database Users

Music playback issues: quality/noise, stutter

Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?

I have the same issue with the jumping at the beginning of a new track, haven't noticed the background noise though probably because I do listen to metal.
Maybe it has something to do with standard sd card or how the mp3 was created? I hope someone knows the answer.

Also:
Does anyone know if there is a graphic equaliser somewhere? Music seams to be too trebley (using Seinnhauser earphones), but I haven't been able to find anyway to adjust it

Forgot to mention: I used 192 kbit/s MP3s encoded by iTunes and portable AKG headphones. I'm going to try out the included earbuds when I get home, to see if they "equalize" anthing.

I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?

ghoonk said:
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
Click to expand...
Click to collapse
That's possible of course, but I never noticed noise like this on my iPod. One other thing I'll try at home is listening to a WAV file and check for noise.

Send me the MP3 file and I'll load it up on my device now and let you know if I'm having any problems
my email address is my username @gmail.com

Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.

wossName said:
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
Click to expand...
Click to collapse
Is it a buzzing noise?

I'd describe it more like a hissing sound.
Edit: I have attached a sample MP3 (hissingat5.mp3) in a ZIP file. I can clearly hear a hissing sound around 0:05 when the music gets quiet and I'm not using the included earphones. Anyone else? (I've checked the original CD with the same headphones, there's definitely no noise on the recording.)

wossName said:
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
Click to expand...
Click to collapse
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?

I've found the music app struggles the most with low system resources and during the phones numerous "heavy lag" periods makes play back shutter or even stop altogether!
And god forbid you have more than five albums with bog standard 600x600 cover art... slow doesn't really describe it

mwatson said:
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
Click to expand...
Click to collapse
Good idea, that might be a reason.
I think I'll be sticking to my iPod for now, though. While the stuttering problem is probably fixable in software, I'm not so sure about the audio quality.

my music also lags(espacially in sleep mode.. it's ridicoulis)... it's so annoying.. something needs to be done about this... I've tryed to memory cards and the music lags on both.. one is fast and one is slow..

I've found that if I play music through the phone itself or my headphones, there's no problem. If i connect it to my little 2.1 speakers, songs stutter, jump, restart, skip etc CONSTANTLY. Any ideas why this could happen? The speakers work fine with everything else, afaik. And the Hero works fine with other stuff... guesses?
I also have the slight hiss for a few seconds. Sound quality is pretty average, but i have my awesome samsung P3 for that

Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only? thoe i have some stutter.. i use a Class 4 4GB Microsdcard.

skee^ said:
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only?
Click to expand...
Click to collapse
Yeah, since you're not using the Hero's audio hardware at all, I wouldn't expect there to be any noise.
BTW, how much does the bluetooth headset drain the battery? I was thinking of using one to solve this problem.

Lack of gapless playback is also a bummer for me. I might be going back to my Zune.

wossName said:
Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
Click to expand...
Click to collapse
Exactly the same as on my phone. I'm on my fifth Hero now and knew about the hiss already but this is the first to stutter. Exactly the same files, exactly the same memory card, exactly the same apps installed and running on the system.
No idea why one Hero has difficulty and others don't.

My Hero stutters even in the middle of songs on playback. I tried an alternate music player (nswPlayer) and it didn't help. I'm using mp3s but I think they're 320kbps. Maybe a re-encode would help?

[ISSUE] Speaker popping DURING audio playback

Before you all yell at me for making another thread about this (I know one exists, that's what I originally found when I searched), this is a different issue.
I'm sitting here in my office at work playing music off my TF, and everything goes well for a while. Then about 30 minutes in, the speakers will start constantly popping during playback. It starts out softly, then gets progressively worse (to the point where it sounds like a dirty record).
However, the first time it happened, I held down the power button and rebooted the TF and that fixed it. Then about 30 minutes later, it started happening again. So instead of rebooting, I decided to try force stopping the Music app (I'm using Google's Music) to see if it's a software issue. And boom, the popping is gone after restarting Music. Weird. Because it sounds like it should be a hardware issue... but restarting the app making the audio seems to fix it. Next time it happens I'll try just opening up Youtube and seeing if it persists.
Anyone else getting this? I'm on stock un-rooted 3.1.

Hey, I seem to have this problem as well,
and only in the Music App.
I'm using headphone to listen to music,
and it just happened about 5 minutes ago,
I decided to unplug the headphone and replug it and it seem to fix the problem,
and then when it happened again, I switched to the Youtube app immediately and the sound was perfectly normal in Youtube.
So I'm suspecting its actually the Music app's issue.
may I ask if you are listening to music you stored online or from your device?

Are you streaming the music? Using any apps like equalizer or volume+?

Also happened to me today for the first time...and I am using volume+
I guess ill turn it off if it happens again and see if its that.

This happens to me when listening to music and the transformer sleeps, it takes a good 3 minutes then finally changes tracks. Once changed though I get this cracking nose also.
Sent from my SAMSUNG-SGH-I896 using Tapatalk

Same thing happens to me only when listening to google music. Will play normally at times, then popping will suddenly happen. I've listened to Squeezebox streams on my TF for extended periods with no popping, so I also suspect it has something to do with google music.
It would be nice to narrow down the cause and come up with a workaround.

used to have this problem when using older version of thumb keyboard, the typing sound produced this cracking noise. but fixed when I upgrade the thumb keyboard ;-)

+1 here.
Headphones, using Music player. I'm not using any special other apps to boost volume output. My headphones work just fine with any other device.
Unplugging and reconnecting the headphones seems to fix the issue. I haven't tested to see if this is exclusively with just the Music app or not.

shelbydz said:
+1 here.
Headphones, using Music player. I'm not using any special other apps to boost volume output. My headphones work just fine with any other device.
Unplugging and reconnecting the headphones seems to fix the issue. I haven't tested to see if this is exclusively with just the Music app or not.
Click to expand...
Click to collapse
Same issue, unplugging headphones fixes.
Running an OC kernel w/ Voodoo Sound, and Prime 1.4. Kinda points to an issue with software, I don't think i can blame the Player, more like the drivers/OS. Getting into a grove coding, i left my headphones on with no songs playing, and there was still an occasional crackle.
Really bummed, because this is a sweet music playback device with quality headphones and an amp'd signal.

Update: Flashed Asus 3.1 with CW Recovery mod (http://forum.xda-developers.com/showthread.php?t=1112527) and popping gone. Still running OC kernel.

Poweramp hissing noise

Got a question to those who using Poweramp. are you guys hearing static hissing noise while playing mp3 with poweramp? Read it somewhere else said it could be hardware grounding problem, but that's probably wrong because I can't hear the same hiss in the stock music player. But the stock player sound is damn flat when playing music
any help would be appreciated.

I got the same hiss sound in MX Player on one of the custom ICS roms. Can't remember which one. Went back to Stunner.
On any custom rom?

tg9413 said:
Got a question to those who using Poweramp. are you guys hearing static hissing noise while playing mp3 with poweramp? Read it somewhere else said it could be hardware grounding problem, but that's probably wrong because I can't hear the same hiss in the stock music player. But the stock player sound is damn flat when playing music
any help would be appreciated.
Click to expand...
Click to collapse
Nope, no poweramp problems here with headphones or with BT connection to car audio. Rooted on stock ROM.

hchxoom said:
Nope, no poweramp problems here with headphones or with BT connection to car audio. Rooted on stock ROM.
Click to expand...
Click to collapse
hmm stocked rooted lc1 too :/ guess gotta play around with config.

I have never touched the configuration in poweramp and I have never had the slightest problem, even at + 10db with voodoo louder.
Sent from my GT-N7000 using xda premium

The hissing noise is normal regarding the Galaxy Note. It's there with every player.

Sephi said:
The hissing noise is normal regarding the Galaxy Note. It's there with every player.
Click to expand...
Click to collapse
Maybe with every player, but not with every note...

Hi, try to disable the direct volume control under settings-> audio engine-> advanced tweaks

friedje said:
Maybe with every player, but not with every note...
Click to expand...
Click to collapse
As far as I know hardware and software are the same for every note. So it should be there. Naturally, some people won't notice it. That's just the way it is.

That's total BS. I have never experienced any hissing either with Poweramp or stock player. I think there would a lot of very angry Note users if this was the case. I previously used a Rockboxed 5th gen iPod with an ibasso amp and now use the Note as my primary player as the SQ is so good!
Sent from my GT-N7000 using xda premium

Poweramp closes after two or three songs for me every time. It beeps four times, freezes up and needs a phone restart to get going again. Very disappointed after paying for it.
Sent from my GT-N7000 using Tapatalk

duckettmarc said:
Poweramp closes after two or three songs for me every time. It beeps four times, freezes up and needs a phone restart to get going again. Very disappointed after paying for it.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
It freezes here too sometimes.. Have to report it to the developers...
But what is wierd is bluetooth audio stutters alot sometimes and nothing can resolve this but a reboot. Changing the music player doesn't help neither...
Sent from my GT-N7000 using xda premium

No hissing here, but i'm using PlayerPro. I used PowerAMP before but i can't remember hearing any hissing.

thx for the input guys. problem turn out to be the dspmanager, i totally forgot it is still there in my note, and still activated with it equalizer. I turned that off and it's all good now. Probably that's the reason I am hearing hiss in poweramp but not in stock player.. :x

Howthorneckettmarc;24492028]Poweramp closes after two or three songs for me every time. It beeps four times, freezes up and needs a phone restart to get going again. Very disappointed after paying for it.
Sent from my GT-N7000 using Tapatalk[/QUOTE]
Never had the first freeze or hiccup from poweramp, either on my xoom or on my note. Listened to music in my truck today for 4 hours straight (car stereo via BT from note) without any glitches, and that has been my experience with PA for over a year now (incl xoom time). Perhaps try uninstall and reinstall, then if that doesn't work look for potentially conflicting apps... don't think PA is the ultimate cause of your issues.

duckettmarc said:
Poweramp closes after two or three songs for me every time. It beeps four times, freezes up and needs a phone restart to get going again. Very disappointed after paying for it.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
That happens to me too.
Although, it is more random for me. Sometimes it is after 30 minutes of listening.
I get the beeps though.
Also, sometimes it stutters a bit and then beeps and stops.
At first I thought it was my BT headphones not working, but other sounds come through fine, so it's not them.
Sometimes PowerAmp will still show the pause button (ie, it looks like it's still playing), but if you press it, nothing happens. It doesn't change appearance and it doesn't start playing again, no matter how many times you press it.
I have to force close it through the application manager to get work again.
I only just started using PowerAmp about a week ago and bought the full version because I liked the EQ and the appearance on the Note, but I might have to go back to WinAmp.
I'm on the latest stock ROM, with root.

tg9413 said:
Got a question to those who using Poweramp. are you guys hearing static hissing noise while playing mp3 with poweramp? Read it somewhere else said it could be hardware grounding problem, but that's probably wrong because I can't hear the same hiss in the stock music player. But the stock player sound is damn flat when playing music
any help would be appreciated.
Click to expand...
Click to collapse
i see you found it was dsp manager...i've noticed it too..but only in certain scenarios....
i get this when i'm plugged into some USB ports to charge on various work laptops and listening to music...and also some power inverters...but this ONLY happens to me at work when I'm using my note in the truck and charging (as the laptops would be plugged into the same inverter I get the hissing/buzzing sound from if I plug directly into the inverter)....
pretty sure it's just bad ground or dirty power in the work trucks though...
---
@duckettmarc
i haven't experience the closing issue either....i've listened to poweramp for hours on end, hundreds of songs without crashing...where is your media stored? external SD? either way, I would guess either the storage area you have your music in, or your actual music is corrupted....or maybe some instability if overclocked, undervolted, or with the ROM you use...

virgopunk said:
That's total BS. I have never experienced any hissing either with Poweramp or stock player. I think there would a lot of very angry Note users if this was the case. I previously used a Rockboxed 5th gen iPod with an ibasso amp and now use the Note as my primary player as the SQ is so good!
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
No its not. Check the according threads discussing the notes audio Chip. As soon as you plug in your headphones and the Chip Starts working there is a hissing noise.

Sephi said:
No its not. Check the according threads discussing the notes audio Chip. As soon as you plug in your headphones and the Chip Starts working there is a hissing noise.
Click to expand...
Click to collapse
Re-read the according threads, it doesn't happen on every note.
Nothing to do with the M1CN2

I'm having the same problems. The thing is, it only started happening a few months ago when they brought out a major update...
Goodm7sn said:
It freezes here too sometimes.. Have to report it to the developers...
But what is wierd is bluetooth audio stutters alot sometimes and nothing can resolve this but a reboot. Changing the music player doesn't help neither...
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse

Anyone's S7 Edge reboot after high pitched beep while watching video?

My wife just reported to me that her phone just rebooted after high pitched noise while watching a video.
I saw similar report on Reddit, but there was no reply to it other than couple of people who just returned the phone and got a replacement.
Has anyone experienced it? She has been using the phone for a few days and it was the first time. i wonder whether her slow SD card was causing this issue, but I don't know. I never had experienced the reboot and I have over 200 hours of uptime (since the T-mobile pushed the update) on my GS7E.
Someone suspected the "active View" setting, but it was off on her phone.
I watched hours of video without any issues so just wondering whether this was a freak issue, or something that people have seen before.
Thanks.

Funny, my wife experienced this too while watching you tube. Happened only once and her phone has been fine since.

riyatch said:
Funny, my wife experienced this too while watching you tube. Happened only once and her phone has been fine since.
Click to expand...
Click to collapse
Happened to me yesterday, first I was using Tango to video conference with my Dad and all of a sudden, phone freezed up with a high pitch noise then rebooted itself. Tried it again and same thing after a couple minutes.
So I gave up and figured it was probably a glitch with the Tango app, went to watch some YouTube an hour later and same thing happened, loud high pitch sound, phone freezes and reboots. Hasn't happened again with YouTube but I'll keep an eye out, happens everytime though with the Tango video call within 2-3 minutes.

Dan37tz said:
Happened to me yesterday, first I was using Tango to video conference with my Dad and all of a sudden, phone freezed up with a high pitch noise then rebooted itself. Tried it again and same thing after a couple minutes.
So I gave up and figured it was probably a glitch with the Tango app, went to watch some YouTube an hour later and same thing happened, loud high pitch sound, phone freezes and reboots. Hasn't happened again with YouTube but I'll keep an eye out, happens everytime though with the Tango video call within 2-3 minutes.
Click to expand...
Click to collapse
My wife was using MX Video player. I don't know whether it was using hardware or software decode mode though. (I don't know why on her phone, the app appear to default to software mode all the time - probably some setting I missed).

The same thing happened to me last night and today! Last night I was watching a < 30 min video on YouTube and it was at either 720p or 1080p, and today I was watching a Facebook video on Chrome that was probably 420p or less. Wtf is going on! Is my phone going to explode?? Lol no but seriously, if I did a full retail purchase on my phone, then who would I contact for an exchange? I bought my phone from Best Buy for the Verizon network but I am on a third party cell phone carrier.

same issue on youtube video - landscape
I just sent mine back as defective as every time I watched a YouTube in portrait it was fine, but when I rotated video to landscape it would pixelate green blocks and then loud beep and then reboot.
I'm new to posting so I can't post a link but:
I made a crappy video on Youtube but can't post link. should be able to find it ...search..........Samsung S7 edge Youtube landscape video problem

Hmm.. It is odd.. I was watching John Oliver You Tube video without any issues and I do watch using MX Player for hours without any issues.. So, maybe it is my wife's phone that may be having an issue.. Interesting.. I will have to see what Costco can do for me.

Just literally happened to be last night using mx player. I had to restart and it worked fine. I had been using mx player for prolly close to 25 hours so 1 hiccup isn't to bad.

Is this a Snapdragon issue? My Exynos version hasn't done anything weird (yet).
Sent from my SM-G935F using Tapatalk

There's a big thread on this:
http://forum.xda-developers.com/s7-edge/help/getting-random-restarts-reboots-t3327296

Mine just beeped super loud like an alarm after watching a youtube video. I hit the "back" button and the beeping stopped. Googled it and found this thread

Had this happen to me last week, a super loud high pitched car alarm type sound, i actually thought it wasnt my phone making the noise, i said to my mate, is that you!! he says no.
And yes, it was coming from the s7 edge speaker, thought it was impossible for a phone to make such a noise.
Rebooted the phone and it stopped making the noise.

Buzz sound when playing certain video?

Not sure if anyone of you experience loud buzzing sound on the phone while playing certain video?
For example, when I used Google Chrome browser or Cheetah Browser to watch video on facebook.com, the phone will produce a loud buzzing sound randomly while the video is playing, but if I use Firefox browser, there is no buzz sound. I never experience buzz sound so far on other application like Youtube, but it happened quite often while I am browsing and watching video on Facebook using Google Chrome browser.

jitkang said:
Not sure if anyone of you experience loud buzzing sound on the phone while playing certain video?
For example, when I used Google Chrome browser or Cheetah Browser to watch video on facebook.com, the phone will produce a loud buzzing sound randomly while the video is playing, but if I use Firefox browser, there is no buzz sound. I never experience buzz sound so far on other application like Youtube, but it happened quite often while I am browsing and watching video on Facebook using Google Chrome browser.
Click to expand...
Click to collapse
this thing has been bothering me since I bought this phone. While playing the video with earphones on, it makes shrieking noise which feels like my ears are about to be burst.
Anyway have you found any solution to that?

Experiencing Same screeching sound here also

So far I didn't found any solution other than using Firefox browser instead of Chrome, I think the screening is only there when I play video with Chrome, not with other applications.

I faced the same issue with Youtube app, I am not sure about other apps as I have not used them properly yet, I received the phone today and this happens! freaked the hell out of me. I recorded a video as well to keep it as a proof if needed for replacing the device. I'm gonna wait for 7 days if this happens again, I would request a replacement from mi.com. Let's hope it doesn't happen again, also please let us know if someone has found the reason/solution for the issue.

same issue
HTML:
ot it r
jitkang said:
Not sure if anyone of you experience loud buzzing sound on the phone while playing certain video?
For example, when I used Google Chrome browser or Cheetah Browser to watch video on facebook.com, the phone will produce a loud buzzing sound randomly while the video is playing, but if I use Firefox browser, there is no buzz sound. I never experience buzz sound so far on other application like Youtube, but it happened quite often while I am browsing and watching video on Facebook using Google Chrome browser.
Click to expand...
Click to collapse
Even i also facing same issue,when ever i play videos in Facebook speaker is making a kind buzz sound this one i didn't observed on any other application. Only on crome. And i exchanged that with a new one still i am facing same issue.what was the resoluction u took to resolve it let me know

Its an os bug present from the very first day.. still not solved by great Mi..

The problem still persist even though I updated my device to Oreo today, problem still exist in Chrome browser but not Firefox browser, buzz sound can still be heard when wearing earpiece, so it seems to be not a hardware issue.
Example of video playing with buzz sound in Chrome browser is in the link below. Buzz sound can be observed around timestamp at 0:50 of the video.
https://www.facebook.com/seen.everything/videos/1403274066443793/

It's seems that some updates solved the buzzing sound issue. I no longer experience the issue anymore at the moment, but I couldn't be sure whether it is fixed by OS update or browser update.