CHARTER.net setup issue - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Hi, I am having a problem sending Email from my Charter.net account. It cannnot send Email and fails. I setup the SMTP server with mobile.charter.net and Port 587 (TLS and Authentication). Anybody else with the same issue with default Email or Gmail client?

I setup my Charter account in the Gmail app. It auto discovered all my settings this time. The Gmail app set the incoming server to mobile.charter.net port 993 SSL/TLS. Outgoing server is mobile.charter.net port 587 SSL/TLS.

quikt said:
I setup my Charter account in the Gmail app. It auto discovered all my settings this time. The Gmail app set the incoming server to mobile.charter.net port 993 SSL/TLS. Outgoing server is mobile.charter.net port 587 SSL/TLS.
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Just tried again in Gmail and the outgoing Email stayed in the Outbox and it failed. I have the same setting as you above.

Gotta ask but is your password correct? Same credentials allow you to login into Charter webmail? Tried Wifi vs 4G? Link to Charter settings http://www.charter.net/support/internet/email-settings/

quikt said:
Gotta ask but is your password correct? Same credentials allow you to login into Charter webmail? Tried Wifi vs 4G? Link to Charter settings http://www.charter.net/support/internet/email-settings/
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Click to collapse
Yes password is correct cause I can read all my Emails but not send which is very odd. I can login to Webmail without problem. Tried to check/uncheck Authentication required without success. 4G or Wifi does not make a difference.

HTCSOCAL said:
Just tried again in Gmail and the outgoing Email stayed in the Outbox and it failed. I have the same setting as you above.
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Click to collapse
HTCSOCAL said:
Yes password is correct cause I can read all my Emails but not send which is very odd. I can login to Webmail without problem. Tried to check/uncheck Authentication required without success. 4G or Wifi does not make a difference.
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Click to collapse
That is an odd issue. I just removed and re-added my Charter account in Gmail app. I selected Personal IMAP account, entered my email address and password and I was set. Did not have to enter anything else.

quikt said:
That is an odd issue. I just removed and re-added my Charter account in Gmail app. I selected Personal IMAP account, entered my email address and password and I was set. Did not have to enter anything else.
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Very odd indeed. If you have a chance can you try with the native Email client. Thx

HTCSOCAL said:
Very odd indeed. If you have a chance can you try with the native Email client. Thx
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Click to collapse
Native email app is working too. It hung on checking outgoing server. Switched to manual, IMAP, incoming mobile.charter.net 993 SSL, outgoing mobile.charter.net 587 SSL. Username is my full Charter email address.

quikt said:
Native email app is working too. It hung on checking outgoing server. Switched to manual, IMAP, incoming mobile.charter.net 993 SSL, outgoing mobile.charter.net 587 SSL. Username is my full Charter email address.
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Click to collapse
I am gonna do a factory reset and try again. Thank you for taking the time to troubleshoot.

quikt said:
Native email app is working too. It hung on checking outgoing server. Switched to manual, IMAP, incoming mobile.charter.net 993 SSL, outgoing mobile.charter.net 587 SSL. Username is my full Charter email address.
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Click to collapse
Just did a factory reset. The Charter account will only install with the manual setup. Make sure the outgoing port 587 is set to SSL as it defaults to TLS during the initial setup. I originally used the automatic detect and that port 587 always stayed on TLS. Thx

Looks like it doesn't save the 587 port setting if you have a different default email account setup on the S7. We have an Corporate ActiveSync email account as the first account on the phone. Was on hold for almost an hour with Samsung and just got cutoff.

Some of this (port numbers, etc) depend on if you follow Charter's settings for mobile (i.e. not directly on their network to start) or home (i.e. wifi). They put extra security if on mobile (i.e. the 993 port), and I also think they mess with things if you are on wifi, and won't work right. PITA, but it is how they do it in Central MA. So some of this may depend on Wifi vs. t-mobile network access to the charter.net server.
YMMV...

I think T-Mobile is causing the problem
I suspect T-mobile might be barring connections to charter.net. With the correct setup, my phone will send email to charter via my WiFi but not through t-mobile direct. Using K-9 email client, I get back:
com.fsck.k9.mail.transport.SmtpTransport$NegativeSmtpReplyException: Negative SMTP reply: 554 impout002 charter.net ESMTP server not available
at com.fsck.k9.mail.transport.SmtpTransport.checkLine(SmtpTransport.java:639)
at com.fsck.k9.mail.transport.SmtpTransport.executeSimpleCommand(SmtpTransport.java:680)
at com.fsck.k9.mail.transport.SmtpTransport.executeSimpleCommand(SmtpTransport.java:644)
at com.fsck.k9.mail.transport.SmtpTransport.open(SmtpTransport.java:242)
at com.fsck.k9.mail.transport.SmtpTransport.sendMessageTo(SmtpTransport.java:504)
at com.fsck.k9.mail.transport.SmtpTransport.sendMessage(SmtpTransport.java:496)
at com.fsck.k9.controller.MessagingController.sendPendingMessagesSynchronous(MessagingController.java:3014)
at com.fsck.k9.controller.MessagingController.access$1700(MessagingController.java:115)
at com.fsck.k9.controller.MessagingController$21.run(MessagingController.java:2895)
at com.fsck.k9.controller.MessagingController.runInBackground(MessagingController.java:204)
at com.fsck.k9.controller.MessagingController.access$000(MessagingController.java:115)
at com.fsck.k9.controller.MessagingController$1.run(MessagingController.java:173)
at java.lang.Thread.run(Thread.java:818)

How to fix charter mobile email settings
Forgot password and don't have the same phone number need my account reset to very important have a dispute that i need to clear up.

Related

cannot retrieved gmail account

have u encounter problem downloading email @ gmail.com ?
Gmail account
My Magician is working fine with the Gmail account. What kind of error are you experiencing?
Re: Gmail account
Xilicon said:
My Magician is working fine with the Gmail account. What kind of error are you experiencing?
Click to expand...
Click to collapse
username n password keep on poping up..
Settings are:
Username: your complete email, including '@gmail.com'
incoming server: pop.gmail.com
outgoing server: smtp.gmail.com
Remember to enable pop3 access on the Settings panel in Gmail.
You have to use non-default port number for the SSL.
465 for outgoing
995 for incoming
so it's:
pop.gmail.com:995
smtp.gmail.com:465
jonc
jonc said:
You have to use non-default port number for the SSL.
465 for outgoing
995 for incoming
so it's:
pop.gmail.com:995
smtp.gmail.com:465
jonc
Click to expand...
Click to collapse
ok I managed to retrieve my email but unfortunately I can't sending an email. so any idea?
Come to think of it, I was having this issue early on as well. I just used a different outgoing server to send my mails. Luckily my carrier provides a free email and I simply used their outgoing server settings for the gmail account and everything worked after that. If you have another mail account that works try setting the outgoing mail server on your gmail account to the other working server.
how if I dont have any. But why is it? Why gmail outgoing is not working?
My gmail is working fine on my jam. I don't use any special port numbers either. You need to go to the advanced section in account setup and select SSL and also check the authentication on send box. That worked for me.
Sometimes being connected with activesync can cause an email account to get blocked because the PC has been collecting emails.
Gmail working fine for me too, used EmailWiz to set it up. Newer version even includes gmail so takes about 30 secs (early version needed a couple more details). Might be worth deleting your current account and trying?
As you're receiving mail I guess you've turned the proxy settings on with your gmail account, that got me first time I tried.

sending email issue

Hi guys,
Im having a frustrating time trying to get my outlook to send email. I can receive just fine.
Just a note, my computer sends/receives fine and i use the same settings on computer and phone. I never user activsync because ive never been able to get the linux version to work for me.
My server requires authentication however i get this error when i try to send: "The message(s) could not be sent. Check that you have network coverage
and that your account information is correct. Then try sending again."
If i uncheck the option for authentication, the email bounces as it should saying relay is not allowed.
Im using the same settings as my computer, but I just dont see whats wrong. Im a linux user and built my webserver so i feel like i should be able to figure this out which leads me to thing outlook sucks lol
Any suggestions to try?
James
In 'Edit Server Settings' where it has your User name, Password, and Domain how do you have that set up? when i first did mine i set it up with all three, but it didn't work, and what worked for me was setting the username to be [email protected] leaving the Domain field blank -- so that is something to look into, and if it is different maybe try setting it up the other way just putting your email as the username and the domain in the domain field.
How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download
I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger
996turbo said:
I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger
Click to expand...
Click to collapse
Ive never tried tethering.. Ive been using the built in wifi or the data service with no luck.. I think its a crippled outlook issue..
Does anyone have suggestions for a free mail client that uses IMAP? If only thunderbird could be used
jemmrich said:
How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download
Click to expand...
Click to collapse
sorry when you said you use outlook to send i assumed you were using an exchange server -- since you are using IMAP what i said is irrelevant.
When you are at the point where it asks for the outgoing SMTP server, there is a link to 'Advanced Server Settings' at the bottom of the screen. clicking on that will allow you to require SSL for incoming and outgoing -- that would be my only other guess.
but i do find it strange that your incoming and outgoing mail servers are the same and not IMAP.lwp.com and SMTP.lwp.com or something similar.

can't send emails

hey guys, yet once again I'm ditching tech service folks(useless) at tmobile and seeking help here... I have a $10 email plan for my wing and lately I've been unable to send emails from the phone. I can receive them without any problem. error message reads, "The messages could not be sent. check that you have network coverage and that your account info is correct." what I don't get is it was working perfectly fine until couple of days ago, and I didn't change anything. tech folks at tmobile said they'd reroute my connection or some sort but to no avail.
can anyone here help? maybe someone else had a similar problem. I'm running OpenTouch3 btw. Thanks again.
Whats your mail server?
duprade said:
Whats your mail server?
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Click to collapse
gmail
10char
well, basically when you put it the settings, it should automatically find the settings online....
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com:995 Use SSL: Yes Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com:465 or smtp.gmail.com:587 Use Authentication: Yes Use SSL: Yes Account Name: your Gmail username (including '@gmail.com') Email Address: your full Gmail email address ([email protected]) Password: your Gmail password
http://www.google.com/search?hl=en&safe=off&q=gmail+pop+setting+ppc&btnG=Search
578
Hi, I got the same problem and changed all possible options, but without result.
Eventually foudn this posting:
http://forum.xda-developers.com/archive/index.php/t-300029.html
it says that you should change the port to 587, but do this when creating the account because WM6 wont see any changes afterwards. Thisa solved the problem for me!
thanks microsoft for this user friendly programming!

Yahoo Email set up

How do i set up my yahoo email manually on The Dudes build.
Go to email app and add your acct.
For manual setup:
Incoming Mail (POP3) Server: plus.pop.mail.yahoo.com (Use SSL, port: 995)
Outgoing Mail (SMTP) Server: plus.smtp.mail.yahoo.com (Use SSL, port: 465, use authentication)
Account Name/Login Name: Your Yahoo! Mail ID (your email address without the "@yahoo.com")
Email Address: Your Yahoo! Mail address (e.g., [email protected])
Password: Your Yahoo! Mail password
JackD3ath said:
Go to email app and add your acct.
For manual setup:
Incoming Mail (POP3) Server: plus.pop.mail.yahoo.com (Use SSL, port: 995)
Outgoing Mail (SMTP) Server: plus.smtp.mail.yahoo.com (Use SSL, port: 465, use authentication)
Account Name/Login Name: Your Yahoo! Mail ID (your email address without the "@yahoo.com")
Email Address: Your Yahoo! Mail address (e.g., [email protected])
Password: Your Yahoo! Mail password
Click to expand...
Click to collapse
If you don't have yahoo plus you can set it up for the free version of yahoo mail with these:
Incoming Mail (IMAP) Server: imap.mail.yahoo.com
Outgoing Mail (SMTP) Server: smtp.mail.mobile.yahoo.com (use authentication)
Account Name/Login Name: Your Yahoo! Mail ID (your email address without the "@yahoo.com")
Email Address: Your Yahoo! Mail address (e.g., [email protected])
Password: Your Yahoo! Mail password
Im guess that maybe the client sends information about itself and yahoo is somehow rejecting it. Currently those settings dont work. Also smtp.mail.mobile.yahoo.com doesnt resolve, but smtp.mobile.mail.yahoo.com does.
these arent workin for me
Has anyone figured out why this only works via network and not WiFi?
nevermind.....
Islandboy3 said:
How do i set up my yahoo email manually on The Dudes build.
Click to expand...
Click to collapse
Try this. It worked for my problem:
Slimgym20 said:
Is anyone else here having trouble setting up there yahoo account on the new jf 1.5 adp? It keeps coming up as wrong user and account. I don't have yahoo plus, but this worked just fine on jf rc33. If anyone knows what the put in the manual set up that would be cool if its even possible.
Click to expand...
Click to collapse
From T-MO forums.
I had the same issue and a rep from T-Mobile G1 tech support sent me this. Hope it helps.
1. From the Home screen, tap the Application tab.
2. Tap Email.
3. Tap Next.
4. Enter the e-mail address and password.
5. Tap Manual Setup.
6. Tap OK when the 'Free Yahoo! Mail accounts only work over T-Mobile wireless networks. Yahoo! Mail Plus users should configure POP settings manually.' message appears.
7. Tap IMAP account.
#
1. From Incoming server settings, set the following:
2. IMAP Server field: imap.mail.yahoo.com
* Port: 143 (by default)
* Security type: TLS (if available)
1.
Scroll down and select Next.
* The device searches for incoming server information.
#
1. From Outgoing server settings, set the following:
2. SMTP Server field: smtp.mobile.mail.yahoo.com
* Port: 25
* Security type: TLS (if available)
1.
Scroll down and select Next.
* The device searches for outgoing server information.
2. Note that account options display and allow you to select how often to check for e-mail, set notifications, and check default setting account.
3. Enter the account a name.
4. Tap Done.
Click to expand...
Click to collapse
I was able to get it to work, but for some reason, when I'm on the screen that lists all my email accounts, it says my yahoo email has 2 new emails, although there isn't any new emails to be read. Anybody else have this problem?
peliROJO said:
Try this. It worked for my problem:
From T-MO forums.
Click to expand...
Click to collapse
worked for me
I got through the setup but the account is having issues sending out.
Also it can't load any of the emails in my current yahoo account.
edit: nevermind, turns out it is spelled yahoo, not yahho
AverageCanadian said:
I got through the setup but the account is having issues sending out.
Also it can't load any of the emails in my current yahoo account.
edit: nevermind, turns out it is spelled yahoo, not yahho
Click to expand...
Click to collapse
Does this only work on T-Mobile? AT&T is SOL?
Chahk said:
Does this only work on T-Mobile? AT&T is SOL?
Click to expand...
Click to collapse
I'm on Rogers, so my guess is it will work with any carrier.
It's giving me the "Username or password incorrect. ()" error on Incoming settings and "Username or password incorrect. (AUTH PLAIN failed (535 authentication failed (#5.7.0)))" error on Outgoing settings. I double-checked that my credentials are good by signing off and re-logging to Yahoo mail. Just to note that I don't have Yahoo Plus.
Edit: Nevermind, it works. Apparently this doesn't work over Wifi, only over the mobile network. I knew there was a reason I ditched Yahoo in favor of GMail all those years ago!
worked for me on my at&t htc tytn. wm6.1
I needed to set the port numbers.
smtp.mobile.mail.yahoo.com:25
Guys it keeps telling me username or password incorrect? i know they are correct?? i tried doing the manual setup and to no avail .. it used to work automatically before flashing to cm rom
EDIT seems that yahoo.com is down for me .. WTF owell will try tomorrow
Hi, I have atutorial in spanish with screenshots on My website if anyone is interested http://www.dgtallika.com/2009/07/como-usar-yahoo-mail-en-tu-g1-my-touch-hero/ and maybe for the non spanish speaking all images are in english so you can give it a try! Hope it helps
Try these settings:
Server Settings
Incoming Mail Server (POP3): pop.mail.yahoo.com
Use SSL, port: 995
Outgoing Mail Server (SMTP): smtp.mail.yahoo.com
Use SSL, port: 465, use authentication
Account Name/Username: [email protected]
Email address: [email protected]
Password: Your Yahoo! Mail password
Note: if it doesn't work, then log onto ur yahoo account, then change the regional settings to Yahoo! Asia
It works great for me on wifi
the same thing kept happening to me after i put the cm rom on my mytouch. heres what i did and it finally worked
input the sign in info and select manual setup
choose the imap account
username:[email protected]
password:******
imap server: imap.mail.yahoo.com
port:143
smtp.mobile.mail.yahoo.com
port:25
This did it for me
I did not choose ssl but added ":465" to the smtp server
so to recap
plus.pop.mail.yahoo.com - incoming
plus.smtp.mail.yahoo.com:465 - outgoing
no ssl just authentication
Don

[Q] Droid Email Setup

Hello everyone. I cannot figure out how to add my second email to my droid. I have it rooted with the liberty 1.5 rom and figured out how to do the hotmail but my other pop3 I cannot figure out.
Here is the instructions from the website.
PC Client Setup Information:
POP3 (inbound mail) Server: mail.ar15.com
SMTP (outbound mail) Server: mail.ar15.com
- User name and password are case sensitive.
- Your password must be 4-16 characters long.(alpha-numeric)
- For security, we require authentication for outbound (SMTP) mail. check "MY SERVER REQUIRES AUTHENTICATION" in your mail client under server settings.
- Please set the email check timer to be 10 minutes or more.
I enter in all of my info but cannot find any part where It asks for the SMTP. Under security type I see
none
SSL
SSL (accept all certs)
TLS
TLS (accept all certs)
I can get passed the ingoing email screen but when it comes to the outgoing email screen I get this message: Unable to open connection to server
Any help? I had it set up before I rooted but not cannot get it dialed in.
Thanks
No one?
Please help as this is super important I get it working..
I would go back in to settings>accounts> and click on that account. then select outgoing server, and try it without verifiy certificate, then if that doesnt work, try it without authentication.
vzt said:
I would go back in to settings>accounts> and click on that account. then select outgoing server, and try it without verifiy certificate, then if that doesnt work, try it without authentication.
Click to expand...
Click to collapse
I have tried that and it did not work
Anyone else? There is no place on the outgoing screen that says anything about server authentication
Bump Thanks

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