can't send emails - Wing, P4350 General

hey guys, yet once again I'm ditching tech service folks(useless) at tmobile and seeking help here... I have a $10 email plan for my wing and lately I've been unable to send emails from the phone. I can receive them without any problem. error message reads, "The messages could not be sent. check that you have network coverage and that your account info is correct." what I don't get is it was working perfectly fine until couple of days ago, and I didn't change anything. tech folks at tmobile said they'd reroute my connection or some sort but to no avail.
can anyone here help? maybe someone else had a similar problem. I'm running OpenTouch3 btw. Thanks again.

Whats your mail server?

duprade said:
Whats your mail server?
Click to expand...
Click to collapse
gmail
10char

well, basically when you put it the settings, it should automatically find the settings online....
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com:995 Use SSL: Yes Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com:465 or smtp.gmail.com:587 Use Authentication: Yes Use SSL: Yes Account Name: your Gmail username (including '@gmail.com') Email Address: your full Gmail email address ([email protected]) Password: your Gmail password
http://www.google.com/search?hl=en&safe=off&q=gmail+pop+setting+ppc&btnG=Search

578
Hi, I got the same problem and changed all possible options, but without result.
Eventually foudn this posting:
http://forum.xda-developers.com/archive/index.php/t-300029.html
it says that you should change the port to 587, but do this when creating the account because WM6 wont see any changes afterwards. Thisa solved the problem for me!
thanks microsoft for this user friendly programming!

Related

cannot retrieved gmail account

have u encounter problem downloading email @ gmail.com ?
Gmail account
My Magician is working fine with the Gmail account. What kind of error are you experiencing?
Re: Gmail account
Xilicon said:
My Magician is working fine with the Gmail account. What kind of error are you experiencing?
Click to expand...
Click to collapse
username n password keep on poping up..
Settings are:
Username: your complete email, including '@gmail.com'
incoming server: pop.gmail.com
outgoing server: smtp.gmail.com
Remember to enable pop3 access on the Settings panel in Gmail.
You have to use non-default port number for the SSL.
465 for outgoing
995 for incoming
so it's:
pop.gmail.com:995
smtp.gmail.com:465
jonc
jonc said:
You have to use non-default port number for the SSL.
465 for outgoing
995 for incoming
so it's:
pop.gmail.com:995
smtp.gmail.com:465
jonc
Click to expand...
Click to collapse
ok I managed to retrieve my email but unfortunately I can't sending an email. so any idea?
Come to think of it, I was having this issue early on as well. I just used a different outgoing server to send my mails. Luckily my carrier provides a free email and I simply used their outgoing server settings for the gmail account and everything worked after that. If you have another mail account that works try setting the outgoing mail server on your gmail account to the other working server.
how if I dont have any. But why is it? Why gmail outgoing is not working?
My gmail is working fine on my jam. I don't use any special port numbers either. You need to go to the advanced section in account setup and select SSL and also check the authentication on send box. That worked for me.
Sometimes being connected with activesync can cause an email account to get blocked because the PC has been collecting emails.
Gmail working fine for me too, used EmailWiz to set it up. Newer version even includes gmail so takes about 30 secs (early version needed a couple more details). Might be worth deleting your current account and trying?
As you're receiving mail I guess you've turned the proxy settings on with your gmail account, that got me first time I tried.

AT&T rom broke my email

I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?
How about you post what your pop mail setting are currently configed as.
angelis said:
I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?
Click to expand...
Click to collapse
im running that rom also.. and my email works fine(push and pop)... post your settings so we can determine whats wrong...
Email settings
I got gmail working, but my private account hates my 8525
Personal account on a private server.
Email Provider: Other (POP3/IMAP)
Email Address: [email protected]
Your Name: angelis
Username: angelis
password: xxxxxxxx
account type: POP3
Name: personal email
incoming mail: mail.crews.com
outgoing mail: mail.crews.com:587
domain:
connection: The Internet (i've also tried My ISP and MediaNet)
and it's set to use authentication on Outgoing mail.
@shogunmark-
is it possible to get blackberry connect to work with this rom? I tried and could not get it to work. I've read about people hexediting the version numbers of wm6 roms to get it working. is this the issue with this new att rom also?
I am back on the previous rom now and it is working fine.
I tried running the no proxy cab on the new rom to no avail.
thanks,
wes
angelis said:
outgoing mail: mail.crews.com:587
Click to expand...
Click to collapse
I vaguely recall someone having a similar problem with accounts that use non-standard SMTP ports. There's a thread for the 2.15 ROM... may have read it there.
Port 25 still needs to be open on that mailserver, otherwise inbound email wouldn't be coming into it. Port 587 is just used for people who cannot use SMTP due to their ISP blocking port 25, but port 25 on the server itself still needs to be open as that's where it receives inbound email. So take off the :587.
Just for giggles I verified for you that the standard SMTP port is open on the server:
telnet mail.crews.com 25
Trying 66.194.214.163...
Connected to mail.crews.com.
Escape character is '^]'.
220 mail.crews.com running EIMS X 3.3
quit
221 2.0.0 mail.crews.com closing connection
Connection closed by foreign host.
HOWEVER, you have never said if the problem is with sending or with receiving email. This setting has nothing to do with receiving email, only with sending.
I said the error was messages cannot be downloaded to the device. But to confirm, the error is that messages never download to the device and I get an error.
Either way, fix what I stated above. It may be that the device is failing during the send/receive because of your configuration problem and giving up altogether.
Change that. No luck. It still gives me the same error.

IMAP yahoo.com Yes! and No!

Ok, From my understanding yahoo mail does not have IMAP. My mogul does have IMAP and receiving folders from yahoo mail. How do I get my outlook at home to mimic my titan????
Upgrade to Yahoo Mail Plus
Is your mogul still "sending" and receiving email??? I can still receive email, but can no longer send.
Yahoo send problem
Around noon yesterday I suddenly lost the ability to send messages from my yahoo account as well. Mail still comes in, I can send from other mail accounts, just not yahoo.
I gave it a day, deleted yahoo, and recreated the account using the 'auto setup' from sprint. That didn't fix the problem, so I'm on hold with sprint support right now. Talked to 2 people who were of no help - didn't even pass the problem on, just tranferred me, waiting for the good tech support now (25 minutes so far, glad I used the work phone and not my mogul!).
yea just had the same issue, VZW had no idea. Yahoo screwing things up?
Sprint support
36 minutes on the phone, 3 different "technicians", and the last one (the only one who had a clue) had me set my outgoing mail to smtp.sprintpcs.com instead of yahoo's.
It works, but is a definite work-around.
clellandm said:
36 minutes on the phone, 3 different "technicians", and the last one (the only one who had a clue) had me set my outgoing mail to smtp.sprintpcs.com instead of yahoo's.
It works, but is a definite work-around.
Click to expand...
Click to collapse
Alltel said to do the same thing. The only problem is that it does not show who it came from properly. By using their outgoing server, what do others see when receiving it? If it was just a personal account I would not mind, but this is my business account.
I got mine to work by entering the pop3 settings, but now all my personalized folders are gone.
any idea of what will work on verizon?
friguy33 said:
any idea of what will work on verizon?
Click to expand...
Click to collapse
I am on Verizon and I have a Yahoo Plus account. I used the auto setup for yahoo.com and got IMAP for incoming, but it had issues with another setting. The Plus instructions on their pages only tell you about the POP3 Incoming service. This was not what I wanted because the IMAP4 service will allow you to sync more folders than just the inbox. After a couple of experiments, I found that by starting from scratch and setting up the account configuration manually, I could use IMAP for the incoming. All is good now!
Here are the settings I am using for IMAP4 for incoming and smtp for outgoing.
Incoming mail server:
imap.mail.yahoo.com
Account type:
IMAP4
Outgoing (SMTP) mail server:
plus.smtp.mail.yahoo.com
From the Outgoing configuration page-
Advanced Server Settings
SSL NOT Required for Incoming e-mail ****IMPORTANT****
SSL IS Required for Outgoing e-mail
Good luck
Bill
Yes It Works With Verizon - Free Yahoo
Hi Everyone,
New here, but loving it. The Messaging Application will work "sometimes" with the free yahoo accounts, because Yahoo blocks access to their SMTP server unless you have a Yahoo Plus! account.
HOWEVER - Verizon and Yahoo have a partnership.
Just adjust your settings to use Verizon's outgoing email server.
Incoming Mail Server:imap.mail.yahoo.com
Account type is IMAP4
Outgoing Mail Server:smtp.vzwmail.net
[x] Outgoing server requires authentication
[ ] Use the same user name and password for sending email
Outgoing Server Login:
Username: (yourphonenumber)@vzwmail.net
Password: The password you set up for www.vtext.com
This isn't really a workaround... it's the solution. You're still using your yahoo account, but Verizon's outgoing mail servers are doing the sending instead of yahoo's so that you can do it for "free" by paying Verizon instead of yahoo. Hope this helps!
What a valuable first post, mogulecule! Thanks. I happen to have VZW and two Yahoo accounts: One is Plus ($20 a year), the other free. I'll try this and report back if they behave differently.
mogulecule said:
This isn't really a workaround... it's the solution.
Click to expand...
Click to collapse
except the only record of outbound mail is on the sending DEVICE and not in one's yahoo account
mogulecule said:
Hi Everyone,
New here, but loving it. The Messaging Application will work "sometimes" with the free yahoo accounts, because Yahoo blocks access to their SMTP server unless you have a Yahoo Plus! account.
HOWEVER - Verizon and Yahoo have a partnership.
Just adjust your settings to use Verizon's outgoing email server.
Incoming Mail Server:imap.mail.yahoo.com
Account type is IMAP4
Outgoing Mail Server:smtp.vzwmail.net
[x] Outgoing server requires authentication
[ ] Use the same user name and password for sending email
Outgoing Server Login:
Username: (yourphonenumber)@vzwmail.net
Password: The password you set up for www.vtext.com
This isn't really a workaround... it's the solution. You're still using your yahoo account, but Verizon's outgoing mail servers are doing the sending instead of yahoo's so that you can do it for "free" by paying Verizon instead of yahoo. Hope this helps!
Click to expand...
Click to collapse
Hi guys.
New to the forum.
Im having a problem with my xperia and free yahoo account. Mine is setup to IMAP4. But when i try to download e-mails from my account i get a prompt to enter my password. I enter it and the prompt comes back up again saying incorrect when its isnt.
Will it not let me in as im trying to use yahoo SMTP with a free account as you state. If i upgrade my account will it work.
I setup a test gmail account and that is POP3 and everthing works fine.
Any ideas.
I use System Seven and the only problem I've had is, it did not work with m2d, kept restarting m2d. But love it, works great.
no more yahoo problems! here you go guys, its the 9th one in the list dated 11/12/08. this should fix the yahoo problem we all have been having.
http://www.microsoft.com/downloads/...2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en

Outgoing Pop email won't send

[[X-posted to PPCGeeks, please don't hold it against me]]
Hi,
I experienced this before and it's very strange. I have a pop account forwarded from Yahoo. I have the premium Yahoo mail so they let me do this with the following proxies:
pop: plus.pop.mail.yahoo.com
smtp: plus.smtp.mail.yahoo.com
the incoming stuff works fine, the outgoing for about 2 days has been saying that it can't send any messages out.
What is going wrong? I have tried creating a new Yahoo account.
I've tried assigning the outgoing mail server to Sprint as opposed to "The Internet"
I've tried taking off the plus at the beginning and turning off SSL required.
NOTHING has worked.
Any help would be most appreciated.
SMTP is used to send OUTGOING mail..the POP server handles the incoming mail.
You will need to set your SMTP server to : smtp.sprintpcs.com (or whatever carrier your're using's SMTP server)
Assuming you are on Sprint AND you have a dataplan/PCS mail account :
You will need to know you Sprint PCS MAIL login (do not put in the @sprintpcs.com part) and password (which is not always the same as the PCS Vision password used to setup your Dial-up from your phone).
You can reset the password on the Sprint site, you have to hunt around for it though.
PCS mail is going to be dropped by Sprint at the end of this year, so be prepared for that once you get it working.
I had a similar problem using GMAIL, and I fixed it by un-clicking the Server requires a SSL connection for outgoing mail. In your mailbox settings you can change that

EMAIL setup for NTLWORLD (Virgin) on O2 please?

Hi there,
I had the EMAIL working ok until Virgin updated their EMAIL setup a couple of months back, but now I seem to be having trouble whatever I try (keeps int deleting EMAIL's + having problems sending/receiving sometimes).
Thanks, Mark.
Check your settings:
Your Name
Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used.
E-mail address
Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., [email protected].
Account Type
POP3
Incoming mail server
pop3.virginmedia.com
Outgoing mail server (SMTP)
smtp.virginmedia.com
User Name
Use entire e-mail address.
e.g., [email protected]
Password
Enter the password for your e-mail account. If you don't know the password for your account you can reset it using the forgotten password tool in My Virgin Media.
Require logon using Secure Password Authentication (SPA)
Unticked/No
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
mark in essex said:
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
Click to expand...
Click to collapse
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
M3PH said:
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
Click to expand...
Click to collapse
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information when sending/receiving).
Mark.
mark in essex said:
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Click to expand...
Click to collapse
If i remember correctly to send now you have to use ssl encryption on the smtp connection and specify the same log in details as for the incoming pop connection (the smtp servers are no longer open). The reason for this is that when it was ntl/blueyonder the smtp servers would only respond to certain ip address' so any further security was not needed.
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information).
Click to expand...
Click to collapse
i just read the latest post. The ip restriction may still be enabled so you may be screwed.
Ok - thanks for that.
Mark.
if you are using a data connection then set it to mail.o2.co.uk and make sure the connction is using o2 mobile
if you are using wifi at home thru the VM connection then you can use smtp.ntlworld.com
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
nalab1 said:
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
Click to expand...
Click to collapse
Sorry, but just checking - you have to setup a GMail account for this to work - I was wondering when you send somebody a message if it shows as from the NTL World EMAIL address or the GMail one?
Cheers, Mark.
Hi there,
Thanks for all the replies - I think I may have sussed it now with a combination of peoples replies and also using O2's server for the outgoing mail.
I can now send/receive + also delete EMAIL's off the server so they don't come through on my PC once I have deleted and done a send/receive on the phone.
Cheers, Mark.
I was also wondering about the IMAP4 setting on the mobile - does this mean that everything on the server is also stored on the phone as well, so you have old EMAIL's on your phone as well?
Does this slow the HD2 down, as it would be handy to have some of the older EMAIL's in folders on the phone.
It sends it from the gmail address.... All I have got in my folders is the stuff in my inbox... BTW what settings did you end up using for both the outgoing and sending?
Regards,
Alan
Hi there,
I got these settings E-Mailed from Virgin in the end (like the ones posted by somebody else earlier, but with info on the SSL + ports etc (not that I think you can setup the ports on the HD2).
It seems to work all ok now with even being able to delete messages off the server as well.
Cheers, Mark.
Thanks for getting in touch with the Virgin Media Support team.
The details for your email account settings are below.
Incoming Mail Server - pop3.virginmedia.com
Outgoing Mail Server- smtp.virginmedia.com
Username - Full email address including @ntlworld.com
Password - Your email password
Outgoing server requires authentication - Yes
Incoming Server Port - 995
SSL Required - Yes
Outgoing Server Port - 465
SSL Required - Yes
If you are going to be receiving emails to more than one device you will
need to use 'Recent' mode in order to facilitate this. To do this simply
add 'recent:' to the start of the username in your account settings on
your email client so if your username was '[email protected]' it
would become 'recent:[email protected]'.

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