Galaxy note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

I recently have a NOte 4 N910C
It is used but have received from a trusted person. It has stock setting, and everything in place no root or something. Have kitkat stock firmware.
One issue though, it detects the PEN when inserted or removed but the pen doesn't write at all on the screen. Even hovered or touching, or pressing hard. It doesn't write at all. The seller says that unfortunately the pen is swapped with some other note 4 customer. He guarantees it's original pen.
So I tried I went to the shop and checked with other note 4 pens. Nope I can't find a pen that is working.
How it is possible that note 4 doesn't recognize any pen at all but the touch works perfectly ?
thanks,

Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).

Thanks

Is there a chance to check this sensor

mexiro said:
Is there a chance to check this sensor
Click to expand...
Click to collapse
*#0*#
:good:

DR_HAX34 said:
Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).
Click to expand...
Click to collapse
Yeah, that is probably the cause of the problem. Unfortunately you will have to get the sensor replaced if you want to be able to use your S-Pen again.

Related

Stylus Bug or hardware?

I have a problem with my Stylus.
In the right bottom of the Screen the Stylus reacts even without touching the Screen.
Ill add a Screenshot.
This is really annoying if you use Swype!
EDIT:
Is it possible to make the screen less sensitiv with root?
vitalij92 said:
I have a problem with my Stylus.
In the right bottom of the Screen the Stylus reacts even without touching the Screen.
Click to expand...
Click to collapse
You're not using a magnetic case, are you?
I've seen cases that put a magnet right there.
- Frank
I believe it has been established that the pen technology is induction based and thus the pen itself is a piece of technology and not just plastic. It seems your pen suffers from the opposite effecr my pen suffered. I had to push real hard to make the pen work, thus I sent it in for repairs. It should hopefully be back by tomorrow or at least tuesday. I sorely miss my pen
Bottomline: I would do as I did, the phone most likely is ok, its the pen I reckon. And I do so bc a friends pen worked ok on my phone, my pen on the other hand didnt work well on his Note either...
Sent from my GT-N7000
ChodTheWacko said:
You're not using a magnetic case, are you?
Click to expand...
Click to collapse
Nope, no magnetic case.
I dont really think that the Stylus is broken because only a small area is defect.
But who knows...
I think ill go today to the shop where i bought it and try it out with an another stylus.
If the Stylus isnt the problem i have to hand over my beloved Note.
EDIT: My stylus was defect.
vitalij92 said:
EDIT: My stylus was defect.
Click to expand...
Click to collapse
Good to hear! Well, not good of course but good as in your Note is ok, it was only the S-Pen. So chances are, once I get my S-Pen back, I'll work as desired...
schaggo said:
Good to hear! Well, not good of course but good as in your Note is ok, it was only the S-Pen. So chances are, once I get my S-Pen back, I'll work as desired...
Click to expand...
Click to collapse
I think the same way.
But I didnt understand how it could happen that only a small area is affected and not the whole display.

Less responsive section on screen

Has anyone had this happen? I've noticed when using the spen that it was not responding to a part of my screen. I went into sketch (see attachment) and you can see the part that is not as responsive. I say "less" responsive cause if I push down harder with the spen it will respond better. Any ideas????? I don't want to have to return it as I have it rooted and all set up now. I've noticed this about a day or so ago.
Edit: with my finger it works perfectly.
Sent from my hacked Galaxy N3!
This happened to me. It was on the left side If the screen. It would just skip over that part of the screen. Although a factory reset didn't help. I have since rooted and I don't have the issue anymore.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013
Bsmith0731 said:
This happened to me. It was on the left side If the screen. It would just skip over that part of the screen. Although a factory reset didn't help. I have since rooted and I don't have the issue anymore.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013
Click to expand...
Click to collapse
Hopefully someone knows why or what causes it. Weird that it is only with the spen that doesn't work and not my finger. Did yours work with your finger as well and just not the spen
Sent from my hacked Galaxy N3!
***** SOLVED *****
I'm using a CellTO leather case that has a magnetic flap. This section that was not responding to spen was where the magnetic field was. Dang!!! I actually like this case too. I don't want to keep using it incase it has any prolonged repercussions from the magnets :/
Sent from my hacked Galaxy N3!
bskarpa said:
***** SOLVED *****
I'm using a CellTO leather case that has a magnetic flap. This section that was not responding to spen was where the magnetic field was. Dang!!! I actually like this case too. I don't want to keep using it incase it has any prolonged repercussions from the magnets :/
Sent from my hacked Galaxy N3!
Click to expand...
Click to collapse
It definitely seemed to me like it had something to do with a magnetic field. But I don't have the same case you have I'm using rubber. I wonder if it had anything to do with me using a metal object to take out my sim. Because it was in the sim card area on my screen.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013

[Q]Flip Case Auto Sleep Function

Hi All,
Did anyone purchase a case with the auto sleep function? It does not seem to work on mine even though advertised.. Does it actually work the with Tab 4?
Thanks.
I've tried running a magnet over it, and can't seem to find the supposed magnetic sensor anywhere.
Oh really? I wonder how safe is it to have magnets close to the screen... I hope no damage is done...
I got a cheap flip case on ebay and it is a smart case. For the price the quality is quite good. The magnet is about 1" from the left edge ON the screen. It has magnets to keep the cover closed also and it can be used as a stand.
http://www.ebay.ca/itm/261492672271...eName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
aftershocks said:
Hi All,
Did anyone purchase a case with the auto sleep function? It does not seem to work on mine even though advertised.. Does it actually work the with Tab 4?
Thanks.
Click to expand...
Click to collapse
I have a case (generic one from Amazon) and the auto-sleep (and auto-awake) functions work well.
I can't find the sensor on my 7. Does it have one?
I bought the Pellem case and it works well
Sent from my SM-T330NU using Tapatalk
For an 8 right? Not a seven
Yep I have an 8
Sent from my SM-T330NU using Tapatalk
Sorry everyone for the confussion.... Turns out the case I got from eBay was defective... I was able to get one that actually had the auto sleep function working...
I bought the official Samsung Book Cover Case for my Galaxy Tab 4 7". It does have magnets in it to support the wedge/propped up mode. The box even indicated the auto sleep/wake functionality. But it never did work.
I don't know about the 7 as I have an 8 but there is a check box under settings>general>accessories for the flip cover. On my tab if I put a magnet 1" from the top left ON the screen it shuts off. Hope this helps.

S-PEN feels loose

I'vehad the Note 4 for a few days and the S-Pen feels quite loose to me. It can even move around a 1mm when in its silo.
I compared it to my friends Note 3 and it felt very tight. It also feels much more tight when inserted with no movement.
Anyone with the same problem?
I'm just concerned that it will get only worse.
My note 4 have no problem with spen
Try factory reset
Sent from my SM-N910L using XDA Free mobile app
I had that problem this morning. I took my case off and reinsert the pen and now it's nice and sturdy again. Maybe the pen wasn't inserted all the way?
I double checked and it's all the way in. If I'm the only one I guess I got a defective one ...
honhan0904 said:
My note 4 have no problem with spen
Try factory reset
Sent from my SM-N910L using XDA Free mobile app
Click to expand...
Click to collapse
Why would a factory reset do any help? lol. The pen is loose whilst in the phone!
Oh sorry i think it not responsive when touch on the phone
Sent from my SM-N910L using XDA Free mobile app
samxxx99 said:
I double checked and it's all the way in. If I'm the only one I guess I got a defective one ...
Click to expand...
Click to collapse
Try putting the pen in with the button facing down. Seems if it's facing up, it does jiggle a little.
It actually feels more firm with button facing down. But it doesn't solve the problem completely in my case
lol, same story here. just wanted to create a tread...
i have 3 note4's at the moment (due to display problems): 2 of them have loose spen, at one device it sits tight like on my note3!
a solution is to put one or two layers of transparent tape around the silver end of the s-pen, although i do not prefer this method
as it looks not good...
I decided to return my device on Thursday since it was actually bothering me, but funny thing is Samsung is still claiming it is not a defect and studying my case. They even went as far as show me another unit with the same problem.
I really hope upcoming batches will have it ironed out.
Does anyone know a solution in fixing the loose s-pen? The one with tape doesn't work out well, and is not really aesthetic...
Have you tried comparong inserting the S-Pen with the button facing up and facing down? I had the same problem on my 10.1 2014 and it was much tighter when the button was facing down in the case. I know it's not a solution, but it might help.
iR¡[email protected]!* from i9505 via Tapatalk 4
Do about 20 jumping jax with phone in hand. If the spen slips out of place its a defect.
You could then argue it has s heath and should allow you to run with device.
Mine is snug, my Note 3 was a bit loose but it never fell out or anything. I guess if it's inside the silo and doesn't slip out with normal usage it's not a defect.
i added now one layer (one wrung around) of clear tape (which i do not like aesthetically!!), and now the spen sits tight.
button up or down didn't change anything for me...
now, with the pen tight, the device feels a lot more "solid", so for me the loose pen is a defect...
maybe adding a point of glue would also do the trick, i will experiment a little with that...
TML1504 said:
i added now one layer (one wrung around) of clear tape (which i do not like aesthetically!!), and now the spen sits tight.
button up or down didn't change anything for me...
now, with the pen tight, the device feels a lot more "solid", so for me the loose pen is a defect...
maybe adding a point of glue would also do the trick, i will experiment a little with that...
Click to expand...
Click to collapse
Please don't use glue in your brand new device. Get it exchanged!
Can someone define 'loose s pen'? I put mine in pressed in all the way. If I wiggle my finger on it, it slight jiggles, but not to the point where it falls off. I have never noticed this on any note before. I wouldn't say its a defect, but more of an annoyance.
MattMJB0188 said:
Can someone define 'loose s pen'? I put mine in pressed in all the way. If I wiggle my finger on it, it slight jiggles, but not to the point where it falls off. I have never noticed this on any note before. I wouldn't say its a defect, but more of an annoyance.
Click to expand...
Click to collapse
Sounds exactly like mine, I can wiggle it a bit, but it still feels like sits there and won't fall out anyway..
gabrymr said:
Sounds exactly like mine, I can wiggle it a bit, but it still feels like sits there and won't fall out anyway..
Click to expand...
Click to collapse
If you put it in the other way its snug. Or at least mine is.
S Pen included with my Note 4
Hi i have 2 seperate questions about the S Pen. 1st. Has anyone removed the button on the pen to try to adjust the potentiometers for sending the pen thinner or thicker? I saw a pic of a note 4 S Pen with the button removed on this forum somewhere 2 days ago & it showed the pen having 2 round very small adjustable screw like things & they where explaining which way to turn the front one to adjust it, but I removed my button just to look at it & in my S Pen there is no adjustment mechanisms at all & there's only one round thing total so I'm just curious to see whether it's the same for all note 4 buyers or not?
2nd. I thought I heard something about Samsung developing & very soon making available for sale a newer updated S Pen for the note 4 & note edge to include Rotation & Tilt which was originally supposed to be included with both phones on release days of each. Does anyone know any info at all about this?

[Q] Wacom sensor does not exist

Hello Friends
My phone is a Note 3 9002 which is the dual SIM, it was working fine for around 10 months, but suddenly, I took out the pen, and the phone sensed its withdrawal, but the screen was not sensitive to the pen, and after reinserting it, the phone was not able to sense the withdrawal again.
the important thing is that dialing *#0*#, there are few missing sensors: Wacom sensor and pen hovering sensor
I attached the sensor screen shot and my wife's 9005 sensor screen. Does anybody have an input about this problem?
I'm guessing your already tried a reboot? And a firmware reflash?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
wacome sensor
ShadowLea said:
I'm guessing your already tried a reboot? And a firmware reflash?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I did, In fact, did a factory reset, then update to the firmware, but, to no avail
Very strange. I would suggest trying a full reflash. However it is quite possible that the sensor simply broke.
Wacom
ShadowLea said:
Very strange. I would suggest trying a full reflash. However it is quite possible that the sensor simply broke.
Click to expand...
Click to collapse
what do you mean by full reflash, I did a reflash by the updated firmware. Is there another reflash? I tried to search for a similar situation on the internet, but couldn't find. specially as it happened spontaneously without any incidence.
thanks

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