Hello Friends
My phone is a Note 3 9002 which is the dual SIM, it was working fine for around 10 months, but suddenly, I took out the pen, and the phone sensed its withdrawal, but the screen was not sensitive to the pen, and after reinserting it, the phone was not able to sense the withdrawal again.
the important thing is that dialing *#0*#, there are few missing sensors: Wacom sensor and pen hovering sensor
I attached the sensor screen shot and my wife's 9005 sensor screen. Does anybody have an input about this problem?
I'm guessing your already tried a reboot? And a firmware reflash?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
wacome sensor
ShadowLea said:
I'm guessing your already tried a reboot? And a firmware reflash?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I did, In fact, did a factory reset, then update to the firmware, but, to no avail
Very strange. I would suggest trying a full reflash. However it is quite possible that the sensor simply broke.
Wacom
ShadowLea said:
Very strange. I would suggest trying a full reflash. However it is quite possible that the sensor simply broke.
Click to expand...
Click to collapse
what do you mean by full reflash, I did a reflash by the updated firmware. Is there another reflash? I tried to search for a similar situation on the internet, but couldn't find. specially as it happened spontaneously without any incidence.
thanks
Related
Hi,
i own my nexus for one week, and today i used a smart cover which caused some troubles.
first all worked like a charm, close the flap, display off, open it, display on. magnets, how do they work? ****ing magic! :laugh:
well, a couple hours later the touchscreen wasnt responding after shutting down the display. at first, after opening and closing the flap a few times the touchscreen worked again, but by now its totaly ****ed. if the display shuts down, all i can do is pressing the power button for a couple seconds and then start again. (it has nothing todo with the smart cover, i think it was just a coincident)
heres what i have done so far:
- factory reset
- flashed the stock rom (i only unlocked the device)
- re locked the bootloader (mainly because im pretty sure its a hardware issue and i wanna return it...)
is there anything else i can do? i know that there are many issues with the touchscreen, but from what i read, its about ghosting and other glitches, not a complete breakdown that can only be fixed by rebooting and occurs as soon as the display shuts down.
thanks for your help!
What brand of smart cover/case are you using? and do you still have the same problems even without the cover?
bolo808 said:
What brand of smart cover/case are you using? and do you still have the same problems even without the cover?
Click to expand...
Click to collapse
yeah, the problems are even without the cover. i thought there was maybe a problem that the hall sensor got magnetized or whatever, but that doesnt fit with the symptoms.
i use this case:
http://www.amazon.de/IVSO-Smart-Cover-Tasche-PC-passen-Schwarz/dp/B00D3L3168
heldgop said:
yeah, the problems are even without the cover. i thought there was maybe a problem that the hall sensor got magnetized or whatever, but that doesnt fit with the symptoms.
i use this case:
Click to expand...
Click to collapse
Yeah seems that it's more of a hardware issue that was probably caused from the case if anything. Good thing you already re-locked the bootloader since I'd suggest returning it for a replacement. Just don't mention anything about using a case . If you do get a replacement, maybe try a different case to avoid the same problem.
Is using a case with a magnetic cover against tos?
Sent from my Nexus 7 using xda app-developers app
Richieboy67 said:
Is using a case with a magnetic cover against tos?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
No, otherwise why would they have put the sensor in the device to react to it?
I recently have a NOte 4 N910C
It is used but have received from a trusted person. It has stock setting, and everything in place no root or something. Have kitkat stock firmware.
One issue though, it detects the PEN when inserted or removed but the pen doesn't write at all on the screen. Even hovered or touching, or pressing hard. It doesn't write at all. The seller says that unfortunately the pen is swapped with some other note 4 customer. He guarantees it's original pen.
So I tried I went to the shop and checked with other note 4 pens. Nope I can't find a pen that is working.
How it is possible that note 4 doesn't recognize any pen at all but the touch works perfectly ?
thanks,
Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).
Thanks
Is there a chance to check this sensor
mexiro said:
Is there a chance to check this sensor
Click to expand...
Click to collapse
*#0*#
:good:
DR_HAX34 said:
Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).
Click to expand...
Click to collapse
Yeah, that is probably the cause of the problem. Unfortunately you will have to get the sensor replaced if you want to be able to use your S-Pen again.
Hi everyone,
I've just got my new N6P and I found out that whenever I make phone calls the screen turns black and unresponsive until about 10 seconds after the call is ended. I can end the call with the power button and after locking and unlocking the phone the screen goes back to life.
I've read a lots of thread in this forum talking about screen protector causing this problem, but I have no screen protectors installed.
I also tried cleaning my phone very well and some other suggested workarounds: install Google Fit; disable ambient display; disable daydream; disable adaptive brightness. None of them worked.
Finally, I tried installing some apps to verify the behavior of the proximity sensor, but all of them just show that the proximity sensor measure 0cm of distance; of course there's absolutely nothing covering it.
In your opinion, is that a software problem or a hardware problem? Should I RMA my phone ASAP?
Thanks
Ieracos said:
Hi everyone,
I've just got my new N6P and I found out that whenever I make phone calls the screen turns black and unresponsive until about 10 seconds after the call is ended. I can end the call with the power button and after locking and unlocking the phone the screen goes back to life.
I've read a lots of thread in this forum talking about screen protector causing this problem, but I have no screen protectors installed.
I also tried cleaning my phone very well and some other suggested workarounds: install Google Fit; disable ambient display; disable daydream; disable adaptive brightness. None of them worked.
Finally, I tried installing some apps to verify the behavior of the proximity sensor, but all of them just show that the proximity sensor measure 0cm of distance; of course there's absolutely nothing covering it.
In your opinion, is that a software problem or a hardware problem? Should I RMA my phone ASAP?
Thanks
Click to expand...
Click to collapse
Try reflash system if you think it's software (you'll have to unlock your bootloader so its recommended to backup your internal storage.)
But to me it sounds like its an hardware issue
Sent from my Nexus 6P using Tapatalk
Nevermind, I misread.
JustPlayingHard said:
Try reflash system if you think it's software (you'll have to unlock your bootloader so its recommended to backup your internal storage.)
But to me it sounds like its an hardware issue
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Don't you think that reflashing my phone will void my warranty?
Ieracos said:
Don't you think that reflashing my phone will void my warranty?
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Click to collapse
Nope, as long your bootloader is relocked again, your warranty company won't know
Sent from my Nexus 6P using Tapatalk
JustPlayingHard said:
Nope, as long your bootloader is relocked again, your warranty company won't know
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Ok
So, another question comes to my mind right now: is reflashing worth trying in order to solve my problem?
Ieracos said:
Ok
So, another question comes to my mind right now: is reflashing worth trying in order to solve my problem?
Click to expand...
Click to collapse
Yes it is. What you're experiencing is most likely a hardware issue but it's worth a try. For the record, even if you left your bootloader unlocked it wouldn't matter, having an unlocked bootloader has no effect on the warranty with a Nexus device. If you need instructions on flashing the factory images I have a detailed guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Heisenberg said:
Yes it is. What you're experiencing is most likely a hardware issue but it's worth a try. For the record, even if you left your bootloader unlocked it wouldn't matter, having an unlocked bootloader has no effect on the warranty with a Nexus device. If you need instructions on flashing the factory images I have a detailed guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Click to expand...
Click to collapse
Ah I thought you had to relock the bootloader for warranty. You learn something new everyday
Sent from my Nexus 6P using Tapatalk
Thanks for your answers guys. I'll flash my N6P and let you if my problem will be solved.
I asked the store which sold me the N6P and they told me to return the phone without any software modification, so I'm not attempting to reflash it.
Thanks anyway for your help.
Do u have a screen protector on? Some don't have the correct cutouts for the sensor and that makes it read 0.
I have a fairly thick tempered glass screen protector with no cut outs where the sensor is located and it works perfectly. I use Wakeup Touch Nexus which uses the sensor and it works well. Sounds like a hardware issue to me.
Sent from my Nexus 6P using Tapatalk
tharweb said:
I have a fairly thick tempered glass screen protector with no cut outs where the sensor is located and it works perfectly. I use Wakeup Touch Nexus which uses the sensor and it works well. Sounds like a hardware issue to me.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
As far as I know all screen protectors that cover the glass affect the sensor. Take it off and I bet u it'll work fine. I went through two screen protectors before I got one with the cutout.
csstamatin said:
As far as I know all screen protectors that cover the glass affect the sensor. Take it off and I bet u it'll work fine. I went through two screen protectors before I got one with the cutout.
Click to expand...
Click to collapse
He said it's already working perfectly.
Can you try to reboot to safe mode and then try again? Sometimes its just 3rd party apps that are causing issues likes this.
Hello
I replaced my Galaxy note 3 screen, everything is working good. But it seems I lost the brightness. It is on a high brightness and does not go down, even when I put auto. I need to lower the brightness, because of saving batteri and for a better reading to my eyes.
Do you have any solution? Is it a hardware or software issue?
Bad connections .
Sent from my SM-N930F using XDA-Developers Legacy app
JJEgan said:
Bad connections .
Sent from my SM-N930F using XDA-Developers Legacy app
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Click to collapse
Which connections do you mean? Are There any solutions to fix it?
Was the replacement an original Samsung? If not, many third party replacements don't support auto brightness.
audit13 said:
Was the replacement an original Samsung? If not, many third party replacements don't support auto brightness.
Click to expand...
Click to collapse
I think it wasn't an original Samsung. But are there any way to make it support or fix the problem?
You could look for apps in the play store that might help.
Did you try a factory reset of the phone?
audit13 said:
You could look for apps in the play store that might help.
Did you try a factory reset of the phone?
Click to expand...
Click to collapse
But if I use an app it will also use my battery, I am right?
No actually I didn't try a factory reset, should I do that?
I don't know how much battery power the app will use. When ever I had to replace a screen, I just looked for a phone with broken internal components and a working screen.
Try a factory reset but make sure you have a backup of your data.
audit13 said:
I don't know how much battery power the app will use. When ever I had to replace a screen, I just looked for a phone with broken internal components and a working screen.
Try a factory reset but make sure you have a backup of your data.
Click to expand...
Click to collapse
I just factory reset from recorvery menu, nothing changed, the same problem
Have you tried contacting the seller and asking for assistance?
I can't think of anything else to suggest.
Are you sure you not covered the light sensor. Maybee forgotten to remove the protection foil. The light sensor is beside the front camera. Is the front canera working?
Gesendet von meinem SM-N9005 mit Tapatalk
audit13 said:
Have you tried contacting the seller and asking for assistance?
I can't think of anything else to suggest.
Click to expand...
Click to collapse
I will try to contact them
Sony667 said:
Are you sure you not covered the light sensor. Maybee forgotten to remove the protection foil. The light sensor is beside the front camera. Is the front canera working?
Gesendet von meinem SM-N9005 mit Tapatalk
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Click to collapse
Both the light sensor and front camera are working
Have the same issue with samsung s3, Everything works fine except the brightness won't budge, the light sensor is working fine. I checked with sensors multitool and it responds so there is no question of sensor being blocked or damaged.
I agree that with 3rd Party replacement Screen, Samsung just doesn't want to work, I would have gone for another device for the price I paid for the replacement display but I didn't thought of it at that time. anyways, Samsung sells crap, I have seen so many users having issues with their displays, even the newer ones. I have stopped investing in Samsung anymore, lost trust, feels like been betrayed with the one that I fell in love.
Auto brightness often doesn't work with any 3rd party screens on any phone.
Hi
i got 2 brand new S8 G950FD and i got the same problem with both
tge magnetic sensors "compass" keeps losing calibration.
this becomes very annoying when using Google maps onfoot everything is upside down .
recalibrating the sensor is always successful but for some reason it doesn't stick for long even when using high accuracy location settings
I'm not sure if the problem is with Google maps compatibility with the S8 or with the sensor itself
anyone having the same issue ?
does the calibration rest automatically when going to the sensor app (*#0*#) ?(even though I'm going to the sensor app becomes the map is upside down )
thanks in advance
shawqi_khoury said:
Hi
i got 2 brand new S8 G950FD and i got the same problem with both
tge magnetic sensors "compass" keeps losing calibration.
this becomes very annoying when using Google maps onfoot everything is upside down .
recalibrating the sensor is always successful but for some reason it doesn't stick for long even when using high accuracy location settings
I'm not sure if the problem is with Google maps compatibility with the S8 or with the sensor itself
anyone having the same issue ?
does the calibration rest automatically when going to the sensor app (*#0*#) ?(even though I'm going to the sensor app becomes the map is upside down )
thanks in advance
Click to expand...
Click to collapse
Where is this sensor?
Sent from my SM-G955F using Tapatalk
thahim said:
Where is this sensor?
Sent from my SM-G955F using Tapatalk
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Click to collapse
dial *#0*# and go to sensor it's the self testing app on the S8
shawqi_khoury said:
dial *#0*# and go to sensor it's the self testing app on the S8
Click to expand...
Click to collapse
I don't see any magnetic sensor in there.
Sent from my SM-G955F using Tapatalk
thahim said:
I don't see any magnetic sensor in there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
dial *#0*# -> sensor-> scroll down you should see magnetic sensor
i think it's the same with all S8 devices
Third row from top, middle button. It's called sensor on my device.
Verstuurd vanaf mijn SM-G955F met Tapatalk
My FD doesn't play nice with one of my cases, as it has some metal in the back of the case. Compass won't even calibrate when the case is on. Makes sense though.
Presterin said:
My FD doesn't play nice with one of my cases, as it has some metal in the back of the case. Compass won't even calibrate when the case is on. Makes sense though.
Click to expand...
Click to collapse
make since but i don't have any metal in the case, and it does calibrate
I've got exactly the same problem. I never thought that a protective case could be the problem, however, I'm using the Samsung original clear case and it does recalibrate...but it's very annoying because you can't rely on your compass, it will abandon you without warning.
Has anybody found a fix to that? Is it hardware related?