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Hi everyone,
Just want to ask if anyone has experienced screen alignment issue with nexus one. I have had the phone since last Thursday and for the last two days had an issue with screen alignment. It was completely out of order. Say for example on my Home screen there is a short cut for the browser by default, when i tried to press it i would get applications menu instead. I tried pressing near the top of the screen and it would then select the browser, which is not right. I also experienced similar alignment issue using settings menu.
The only way to solve it is to reboot the phone.
I have just performed factory reset and will keep an eye on the phone and will update this thread accordingly.
p.s there is also a thread on Google help forum. so if anyone notices this issue please post to http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
if a reboot fixed it its probably a software issue. howeve I have never experienced this so far.
i know exactly what u mean!! sometimes i'd be texting, all of a sudden it would bring up the "menu" or it would go home
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
x102x96x said:
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
Click to expand...
Click to collapse
But why would the problem occur on two separate brand new devices?
because you have the same app on both phones :highfive:
dancapitan said:
because you have the same app on both phones :highfive:
Click to expand...
Click to collapse
lol....any suggestions what sort of app?
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Same exact issue here
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
I am having this same exact issue. First happened when I installed a SanDisk Ultra CLASS 10. I thought the card was causing me compatibility issues so I returned it to amazon. This was just a few days ago. The only thing that worked to fix this issue was to remove the battery.
On the way to work today I suddenly couldn't play any music downloaded from Google music to my device. However, I could stream music that was not downloaded to my device. I also couldn't view any pictures in my picture gallery. I tried rebooting the phone and guess what -- I got the same exact issue as the original post above.
I wasn't going to mess with my phone while driving so I made up my mind that I was going to return it to verizon tomorrow. About an hour into work I picked up my phone and it gave me the onscreen instructions to swipe up to get flip board -- same instructions it gives you after a reboot. I then tried playing the same music that wouldn't play before and it played. I tried viewing pictures in the gallery that were inviewable before and they were now viewable.
I'd like to know what is going on too. I can't just give up to the fact that my phone doesn't want to work at certain times of the day so I just have to give it an hour.
HAJ32 said:
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Click to expand...
Click to collapse
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Same issues
ShadowLea said:
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I reset the system to factory settings and started arranging only the installed apps and widgets and I got the same lock screen issues.
This time the phone wouldn't go to the lock screen but it would give me the option to restart or shut down. I set it aside again and when I picked it up a few later it showed me the home screen wwith instructions on how to access flipboard -- as if it was reset! I have a warranty on mine so I'm gonna return it to verizon tomorrow or friday.
After a while the top part of my screen will completely stop responding to touch. I can't pull down the notification area or press anything on the upper portion of the phone. After, I reboot it works for about 30 seconds and then the top part of the screen will stop working again. The only thing that will fix it is to wait it out. Maybe a few hours later it will start working again. Then a couple days later and the same thing happens. I think maybe my phone is overheating from some app or something and then it causes this to happen for some reason. That would I guess explain why it starts working after while, because the phone had a chance to cool off
Anybody else experience this?
Yes your not alone with this issue.
This happened to my galaxy S8 plus after using twitter.
I uninstalled the app but I hadn't regained the ability of touch response.
I don't have a backup device but have ordered an older model so that I can further diagnose.
In the meantime I found an app to help counteract the problem. ie. Rotation - Orientation Manager
To be clear this is the top portion of the screen from Very top to about a half inch down.
I verified by using a touch sensor test app. ie. Yet Another MultiTouch Test
I've also did the soft reset, clear cache, and since I use a third party Home Launcher reinstalled it. ie. Nova Launcher Prime
Good luck!
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it
Guys I'm on the latest Nougat update on AT&T with the March update and the most annoying thing started happening out of nowhere... Wondering if y'all have ever seen this and have been able to stop?
Basically, during a call, my screen turns off after my screen timeout time, and within 5 seconds, the screen turns back on and keeps repeating ?...!
Here's what I've tried:
1. Calibrated and tested the proximity sensor.
2. Double checked with or without Smart Awake setting.
3. Cleared data of the in call UI app.
4. Rebooted.
5. Wiped OS Cache.
6. You tell me? ?
Thanks for all the help!
It's a Bug with the In-Call UI
My T-Mobile Galaxy S7 Edge has been experiencing the same issue. I tried everything including a factory reset to no avail. I believe it may have something to do with the In-Call UI system app associated with the Phone App. It only started happening after the 7.0 update and really makes using the phone to make a phone call unnecessarily frustrating. I am guessing more people have this but don't realize it because the screen will turn off if you navigate away from the In-Call UI to another app or to the home screen. It is a bug though and I hope Samsung deals with it in the next update.
Trevozneoma said:
My T-Mobile Galaxy S7 Edge has been experiencing the same issue. I tried everything including a factory reset to no avail. I believe it may have something to do with the In-Call UI system app associated with the Phone App. It only started happening after the 7.0 update and really makes using the phone to make a phone call unnecessarily frustrating. I am guessing more people have this but don't realize it because the screen will turn off if you navigate away from the In-Call UI to another app or to the home screen. It is a bug though and I hope Samsung deals with it in the next update.
Click to expand...
Click to collapse
Thank you so much for responding. Makes me feel better that I'm not crazy! ?
Can others test and confirm for us so we can maybe document and report to Samsung for a fix?
BTW for what it's worth, as a workaround, you can hit the home button to put the in call UI out of focus and then let the phone sleep, it stops the waking up. Down side of course, no proximity action and the nuisance of turning on, then bringing up UI to mute and unmute, very annoying on meetings for work! :crying:
Any others please test and report for us? Thanks you!
Trevozneoma said:
My T-Mobile Galaxy S7 Edge has been experiencing the same issue. I tried everything including a factory reset to no avail. I believe it may have something to do with the In-Call UI system app associated with the Phone App. It only started happening after the 7.0 update and really makes using the phone to make a phone call unnecessarily frustrating. I am guessing more people have this but don't realize it because the screen will turn off if you navigate away from the In-Call UI to another app or to the home screen. It is a bug though and I hope Samsung deals with it in the next update.
Click to expand...
Click to collapse
Reread, you already mentioned the workaround, sorry and thanks!
Now I am not sure if this will work for you but I've noticed that if I occasionally use the slide up gesture to launch Samsung pay (i.e. from the lock screen or home screen) and I back out of it, it keeps the problem at bay temporarily. I tried deactivating the slide up to activate feature of Samsung Pay and it didn't fix the issue. For now, this is my temporary work around. I hope it works for you too!
Trevozneoma said:
Now I am not sure if this will work for you but I've noticed that if I occasionally use the slide up gesture to launch Samsung pay (i.e. from the lock screen or home screen) and I back out of it, it keeps the problem at bay temporarily. I tried deactivating the slide up to activate feature of Samsung Pay and it didn't fix the issue. For now, this is my temporary work around. I hope it works for you too!
Click to expand...
Click to collapse
Extremely good observation and another workaround bud! You're right, it provides some relief with the Samsung Pay workaround. I can't believe we haven't heard more noise on this from others, we can't be the only two OCDs here !?
Thank you again and request to others to join us test and slay this problem, if possible!
Trevozneoma said:
Now I am not sure if this will work for you but I've noticed that if I occasionally use the slide up gesture to launch Samsung pay (i.e. from the lock screen or home screen) and I back out of it, it keeps the problem at bay temporarily. I tried deactivating the slide up to activate feature of Samsung Pay and it didn't fix the issue. For now, this is my temporary work around. I hope it works for you too!
Click to expand...
Click to collapse
@Trevozneoma - To build on your observation with Samsung Pay, I went into settings and have unchecked the option for using it via screen off. The lock screen and home screen are still checked, and this seems to have fixed my issue. It's not perfect, as I like to use the feature when using Samsung Pay, however, I will take this, over the battery drain and annoying nature of the screen on on the incall UI screen!
Thanks for your help!
@ProFragger we probably notice it because we use our phones...as phones haha. I will give the Samsung Pay work around a try. Thanks for the recommendation!
Trevozneoma said:
@ProFragger we probably notice it because we use our phones...as phones haha. I will give the Samsung Pay work around a try. Thanks for the recommendation!
Click to expand...
Click to collapse
Haha true that, brother. Please respond back with your changes and results so we can confirm a workaround solution for this . Thanks for partnering and responding with me, I am sure this thread will help others .
Hi Guys!
I too have this issue and I have a Samsung S7 Edge on Sprint.
As it was stated, this all started after the last update.
As I primarily use a BT headset with my calls, I have simply been hitting the Home Button and the phone will stay in the time out mode.
Just jumping on this band wagon in hopes that this issue will be resolved quickly!!
Thanks!!
Crystal Dragon said:
Hi Guys!
I too have this issue and I have a Samsung S7 Edge on Sprint.
As it was stated, this all started after the last update.
As I primarily use a BT headset with my calls, I have simply been hitting the Home Button and the phone will stay in the time out mode.
Just jumping on this band wagon in hopes that this issue will be resolved quickly!!
Thanks!!
Click to expand...
Click to collapse
Thanks for your report, bud... We need more of these to gain some momentum around this issue... Does the workaround for you?
The work around works, but it is just a PITA to have to keep hitting the home screen to put the call screen out of focus.
I really hope that Samsung will address this issue and fix it!!
Happens here also. Thanks for the workaround.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I hate this so much. It happens while I am on the phone and it happens when an appointment reminder pops up and then the screen goes black and then turns on, over and over. THIS ONLY STARTED HAPPENING AFTER I UPDATED FROM Marshmallow to Nougat.
Here is the FIX... Guessing anyone that has the issue has Samsung Pay with a card provisioned. Was reading through some other forums and found that this was the root cause. Everyone was deleting their cards to get the screen to work as expected. However, if you go into Samsung Pay --> Settings --> Use Favorite Cards, you can just disable the Screen Off option and all will be well once more. You will still be able to use your cards but will just have to turn on the phone first.
edit: Well [email protected] Worked great last night during testing and now back to turning the screen on again this morning. Going to try disabling all the options under Use Favorite Cards. If that doesn't work, will delete all my cards and try again.
Ant word on whether that worked?
Same issue for me as well (Verizon Galaxy S7 edge, 7.01). When I am on calls (usually have a headset plugged into the phone) the screen cycles on and off repeatedly. Seems to have started when I went to 7.0. So glad others are reporting the same thing as it is very annoying and hopefully something Samsung will fix in the next update. I will try the Samsung Pay fix and report back.
Same issue here, Galaxy S7 Edge on ATT. Noticed after Nougat update. It seems to be problematic across any dialer as I did try and had the same results using the hangout dialer. It does seem to be related to the Samsung Pay application. You can force stop Samsung Pay in applications and everything seems to work correctly. I have tried removing permissions from Samsung Pay and have had no luck. Will try and report to Samsung and Google directly also. Thank ya'll for sharing your info. hopefully they will have a fix soon.
I'm having the same issue on my S8. I thought i was somehow pressing my face against the screen and accidentally activating the "home button." Then I starting blaming one of my friends because it seemed like it only happened when I talked to people with iphones lol. I don't have or use Samsung Pay, so that can't be what's causing this problem. All I know is it's absolutely frustrating and making talking on the phone a complete headache. Hopefully they'll fix this soon.
Thank you all, I have the s8 and it has done this since I got it.
I don't have Samsung Pay installed at all, I use my Bank's pay app so disabled it. It can't be that but have no idea what it is. Driving me nuts, I keen putting people on hold, hanging up on them or at the least have the annoying vibration going off from pushing buttons. Hate hate hate it...