Database Users

Anyone else having problems with there menu button?

Lately my menu button has not been registering when i touch it. i have to touch it several times to get it to register. Also some times it brings up the search option.
Either this just started today or i just started to notice it. Its annoying.
Is anyone else having this problem?

Yes the Home button has quit working unless it is pressed a dozen times or so. Any fix???

My home is getting harder to use... Yes there is a fix and it sucks, exchange it.

No problems here. Picked up the phone on launch day and my buttons are working the same as they were out of the box.

My phone did the same, the home button stopped working had to click it multiple times for it to register.just exchange the phone. My new one had been great, every button registers on the first click
Sent from my SGH-T959 using XDA App

All I noticed is if the bottom buttons are off I have to touch them once to turn them on, then after they are on they register the first time.
Sent from my SGH-T959 using XDA App

The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?

Pneumatic said:
The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?
Click to expand...
Click to collapse
Yes I can. I can take my phone in an awake but not busy and apply the same pressure to each key... All buttons except the home key vibrate and cause an action to occur. The home key I have to push much harder.

I noticed the home button lagging or you have to press it harder when running the Samsung widget Buddies now. If you have that widget running, delete it and the home works like a champ again.
I actually find the widget helpful for a favorites contacts so I'll continue to run it and just press home a little harder.

Here we go... video taken with a Vibrant of a vibrant showing the home button issue. When I hold the phone the problem is not as bad as the vid makes out. Vid makes it look like the button never works. It does but it takes some effort.
One thing to note. Home button action on home screen should bring up preview of all home screens.
Don't forget to watch in stunning 720p
http://www.youtube.com/watch?v=erCVddGkHLE

Well the home buton issue started with me just now. Worked fine until then on my unrooted, non screen protected vibrant. Other soft keys work fine, but all the sudden home is not working half the time.
Just wanted to let other know that its not an out of the box issue but a developing problem.
Update: after ranting about the issue and showing several people my broken phone, I enabled the GPS and the issue disappeared while trying to show another person my issue. I disabled the GPS and the issue is still not present. SO I don't know if its was just coincidence but maybe its just a software bug. Keep in mind that a power cycle of the handset did not affect the home key working.

Thanks for everyone that posted. Looks like the majority is having issues w the home button. My Home button is working totally fine.
Anyway, my menu button started working again for a while, but its back to being buggy.
It seems to me to be a software issue.
What a pain, i already done a ton of customizations. I'm going to see what happens over the weekend. If the problem continues, i guess i'll unroot it and return it.

My home button works perfectly fine... but the search button doesn't work 1/2 the time @[email protected] I hope it's a software problem >.>; don't feel like going to the store to exchange
*edit* Okay I really think it's a software problem now because when the backlight is on for the search button, it would not respond 1/2 of the time. When the backlight is off, the search button works perfectly fine. I hope they fix this ^^;

When I first got the phone I had issues with the menu button. I had to use the whole pad of my thumb instead of the tip of my finger like the other buttons. The second day I had the phone it all worked fine and had continued to work. Definitely seems like software issue to me.
Sent from my SGH-T959 using XDA App

I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App

DesignDawg said:
I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?

Yeah they have a lot of bugs to work out when they update this, lol.

temperbad said:
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?
Click to expand...
Click to collapse
I sure hope it isnt a ground issue. That would be hard to fix with software. I am afraid you are right though as my issue came back.

I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App

DesignDawg said:
I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Cool thanks. Yea I hope they send a update soon there a few minor things they need to get ironed out..
Hopefully it is software... heck maybe a bad apparently installed?

[Q] Verizon G2 buggy touch screen?

Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.

No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app

I just picked mine up yesterday and have not had any problems with it.

I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4

I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G

dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.

Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?

Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!

Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.

[Q] Black screen when quickly pushing lock

I'm having a bit of a weird issue with my new Verizon GS5.
Scenario: I am doing something such as reading a text, decide I'm done and lock the screen, and then a second or two later realize I forget to check something and hit the lock button again to turn it back on. Most of the time when I do this the physical buttons will light up but the screen will stay black, and a few seconds later the physical buttons will turn off. This will happen a few times until finally the screen turns on and I see the lock screen.
I had a similar issue with my Galaxy Nexus (rooted and running Kit Kat) phone prior to the GS5 and figured it was my old hardware- is this some Kit Kat bug?
Thanks for any input

Same issue here. But I can't figure out if it was due to switching to ART or not.

We can wait others reply with this i hope someone will post a tip on this kind of problem.

I switched to art after installing apps and I'm ha ing this issue didn't really play with phone much until after switching to ART. Is anyone having this issue not on ART?
Sent from my SM-G900V using Tapatalk

kameleongt said:
I switched to art after installing apps and I'm ha ing this issue didn't really play with phone much until after switching to ART. Is anyone having this issue not on ART?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Yes this is happening to me running Dalvik.

Happened just now to me. It has happened a few times.
Sent from my SM-G900V using Tapatalk

Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app

tehgyb said:
Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app
Click to expand...
Click to collapse
Is it kind of bugged?

Lodaserves said:
Is it kind of bugged?
Click to expand...
Click to collapse
This is actually becoming quite an annoyance to me and happens very often. I'm still on Dalvik. Could this be caused by an app?
I feel like half the time I go to use my phone the screen doesn't turn on.

tehgyb said:
Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app
Click to expand...
Click to collapse
I'm having the same issue for the past two days; although, I am not switching between apps or anything (only trying to use the phone). No display, but get sound/vibration from buttons and LED lights from soft keys. Unfortunately, both times required me to yank the battery. My S5 is completely stock (not using ART) and have manually reinstalled my apps from old device. Any suggestions?

I am not experiencing this and I have switched to ART...

Lodaserves said:
I think your phone have a problem and others don't have this kind of problem.
Click to expand...
Click to collapse
I hope this isn't the case. Once again I experienced these EXACT same issues with my Galaxy Nexus running 4.4.2. I can't help but think it might be some app causing it since not everyone has it.

I am noticing this every once in a while. But it's mostly right after I shut the screen off after a large processed app or task, and then remember something I forgot to do and try and turn it back on and there is some lag bringing up the screen again.

Black screen when quickly pushing lock
Lodaserves said:
Try to ask the person where you bought it.
Click to expand...
Click to collapse
I was about to return my S5 to Verizon for this very reason. I haven't switched to art and have been having the screen go black on me, you can tell the phone is on because the physical buttons are lit. It seems to happen to me alot when I take the phone off the charger and hit the on button. I will hear the phone rebooting, but not see the boot animation. Thats when I do a battery pull. Holding the button doesn't do it. I also have had a few random reboots. Thats ok...I'm going to try every root method under the sun..gggrrrr..lol

I've started to try to uninstall apps to see if I can narrow down the issue. It still plagues me at least half the time I try to use my phone.

This is happening to me as well. Not as often. I'd say once a day, but I have to pull my battery to restart it. I did 2 factory resets and am now using a new google account as per verizons request and I added apps slowly. I have been fine until I put a second launcher on. I installed the GEL launcher but did not use it just to see if having multiple launchers could cause this glitch. Could it be this? Is everyone else using a different launcher? Also the only time I ever had it happen while messing with the phone was two times while working in light flow. Any one else connected to those two happenings? Trying to narrow down what could be causing this.

Running ART here, I'm not sure if I'm getting this problem, but I have realized some latency from pressing either the home or power button and the screen turning on. Not sure what causes that lag, but it's a good almost full second whereas my S4 would be instant

eagle132 said:
I'm having a bit of a weird issue with my new Verizon GS5.
Scenario: I am doing something such as reading a text, decide I'm done and lock the screen, and then a second or two later realize I forget to check something and hit the lock button again to turn it back on. Most of the time when I do this the physical buttons will light up but the screen will stay black, and a few seconds later the physical buttons will turn off. This will happen a few times until finally the screen turns on and I see the lock screen.
I had a similar issue with my Galaxy Nexus (rooted and running Kit Kat) phone prior to the GS5 and figured it was my old hardware- is this some Kit Kat bug?
Thanks for any input
Click to expand...
Click to collapse
I would assume this is NOT the physical hardware issue, but the software, I heard somewhere that Samsung version of KitKat 4.4.2 is quite buggy and glitchy.

Njzkrish said:
Same issue here. But I can't figure out if it was due to switching to ART or not.
Click to expand...
Click to collapse
I had the issue before and after switching to ART

Anyone have any further ideas yet? I'm not running ART bit I was able to have it happen again when I had Google experience launcher installed. Removed it and it hasn't happened for two days. I'm installing Google launcher again now to see if that was causing the issue.
Anyone else with further developments?

Random issues on separate days (SM-935FD)

Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!

Does anyone have any feedback on this? Thanks!

I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.

Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?

I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....

eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge

Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.

Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...

I would return it immediately while it is within your return period.

eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/

Double post

hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!

i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it

Moto X Pure Home, Multitasking, Back Button Not Working

Hey guys! I've seen a few threads on this exact issue, but I haven't been able to find any real advice. So a few days ago I updated my Moto X Pure to the newest security patch. A day later the nav keys started to not respond to touch. Occasionally they work but most times they don't. Is anyone having this same problem? Do you know a fix? Thanks!

nexusmoto said:
Hey guys! I've seen a few threads on this exact issue, but I haven't been able to find any real advice. So a few days ago I updated my Moto X Pure to the newest security patch. A day later the nav keys started to not respond to touch. Occasionally they work but most times they don't. Is anyone having this same problem? Do you know a fix? Thanks!
Click to expand...
Click to collapse
Did you factory reset? It is not the optimal solution as it takes time, but a reset dues fix the majority of issues phones have after an OTA. If you still have problems after this report back. I did the factory reset immediately after the latest OTA and had no issues. Android practically restored nearly everything app wise. All I had to do was wait it out.

FR does not work
I have the same problem, just did a factory reset but still not working, is weird to find out that is not a touch "hardware" fault, since I got into the configuration I am able to tap the next and backs buttons also the mic icon and camera works in the locked screen, the problem is only in the "Home bar" or soft key bar i don`t know the name. If someone had a solution please share.

I am also having same problem in my moto x style..
---------- Post added at 09:26 AM ---------- Previous post was at 09:14 AM ----------
nexusmoto said:
Hey guys! I've seen a few threads on this exact issue, but I haven't been able to find any real advice. So a few days ago I updated my Moto X Pure to the newest security patch. A day later the nav keys started to not respond to touch. Occasionally they work but most times they don't. Is anyone having this same problem? Do you know a fix? Thanks!
Click to expand...
Click to collapse
I am also having same problem. So I take my phone to moto services centre but they are also failed to resolve this problem..

Hey! So, give this a try:
Install Nova launcher, then on the home screen long press and click widgets. In the widgets section, at the top there should be an option called "Activites" long press and put that on the home screen, then it should ask you which activity. scroll to the "S" section, and select "Setup wizard" and then select "SetupWizardTestActivity".
Once that wizard is set as a widget, click the widget and go through the wizard again, and see if that does it. It did it for me, on many occasions haha

Hi, I am also facing this issue. I did the Nova launcher steps, and it worked for couple of days. Then, the same issue happened. I did factory reset of my phone and now i can't configure the phone as I can't get past the wifi selection screen. Stuck with this.

Robin6029 said:
Hi, I am also facing this issue. I did the Nova launcher steps, and it worked for couple of days. Then, the same issue happened. I did factory reset of my phone and now i can't configure the phone as I can't get past the wifi selection screen. Stuck with this.
Click to expand...
Click to collapse
As in you're stuck in the setup wizard? Do you have root by chance?

I'm having the same problem, nothing works :crying:
So it is not just me, wow!

2 days ago my touchscreen started acting out, now I have a deadzone at the navigation bar. I've been using my phone upside down, if anyone has been through this and fixed it please let me know.

Guess what!
I just did a downgrade using ADT so I flashed my Moto X Pure to Lolipop to validate my theory but no success.
I can said that the touching problem is a hardware issue and not a software like I was thinking.
Why is this happening, IDK but let me ask you if you did the same "ordinary behaviour" like me.
The day my Moto X starts to get like crazy getting ghost touchings and ghost slidings I was having my cellphone in my back pocket and driving my motorcycle mid trip 3-4 hours.
When I took my phone out to take some pictures I got a hot phone and the touchy doing crazy ghosty responses.
I turned the phone off but when I restarted like a minute after the ghosty touching was persistent, turned off the phone again and like an hour latter turned on, no more ghosty touches but the softkeys ( back, home, tasks) stopped working.
I read before that for some tablets this is caused by the protection case and they removed the case and worked again, well is not my case since I have not any case attached to my phone, but seems to be some bad pressure in some part that damage the touch area.
Please share your comments if you applied some pressure like me sitting in the phone, for me is a "ordinary behavior" (having my phone in my levi's rear pocket) but for Motorola seems too much.

this happened to my phone as well "After a Security Patch Update thru OTA" and navbar stopped working the Other Day and I guess we shall wait for the Next update to by MOTO "ANDROID NAUGAT 7". but for Now I use simple Control navbar from Play store Until The OTA update fix the problem.
on Lock screen mic and Camera shortcut works Properly so is the software issue....

I'm trying help my friend with her Moto X Style. It has the same problem and I could test the screen with a screen tester. And works fine all touchscreen. Apears that programing for buttons was missing.

Marcel_16V said:
I'm trying help my friend with her Moto X Style. It has the same problem and I could test the screen with a screen tester. And works fine all touchscreen. Apears that programing for buttons was missing.
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Just happened to me as well with a Moto X Pure - was driving in my car, security updated...buttons stopped working and have found zero way to get them back. They work when you flip the phone upside down, also work when the phone is locked to drag the camera or microphone shortcuts up, they just dont work on the 200x1080 pixel bar across the bottom.
-Uninstalled all "Screen Overlay" apps - nothing
-Boot to recovery and wiped cache partition - nothing
-Factory Reset the phone with Auto Restore - nothing
-Factory Reset with NO Auto Restore - nothing
-Factory Reset and 100% setup as a new device - nothing.
I cant believe there is no fix for this yet? How can a company rollout a security update that for the most part makes the phone very unuseable, cant even seem to see that they have addressed this.

No issues with mine and I am running the Dec patch.

Almost sounds like it was a corrupted OTA release. It could have been a server issue or whatnot. Call Lenovo/Moto support of the touchscreen is working in the navbar area but the navbar itself isn't. It is worth a try even if out of warranty. The worst they can say is they can't help.

TheRealMrTrueX said:
Just happened to me as well with a Moto X Pure - was driving in my car, security updated...buttons stopped working and have found zero way to get them back. They work when you flip the phone upside down, also work when the phone is locked to drag the camera or microphone shortcuts up, they just dont work on the 200x1080 pixel bar across the bottom.
-Uninstalled all "Screen Overlay" apps - nothing
-Boot to recovery and wiped cache partition - nothing
-Factory Reset the phone with Auto Restore - nothing
-Factory Reset with NO Auto Restore - nothing
-Factory Reset and 100% setup as a new device - nothing.
I cant believe there is no fix for this yet? How can a company rollout a security update that for the most part makes the phone very unuseable, cant even seem to see that they have addressed this.
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I installed a custom ROM with your OWN buttons and saved that device.
I Installed a Resurrection Remix on her Moto X Style, the battery sucks, but the device is working.
http://www.resurrectionremix.com/

is there a solution to this yet?
back button home button not working?

twinskenny said:
back button home button not working?
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Nope, so far there is no video you youtube, no actual fix on any forums or no actual working solution whatsoever. This is ****ing pathetic, Motorola a Fortune 100 company released a security patch that clearly effected a small percentage of their phones. They have not addressed it or even offered to rush another patch that ADDS BACK IN THE PROGRAMMING for the 200x1080 bottom bar.
That is the problem, someone on a thread I found had dissected the patch, and the line for "Program; TouchPoints x200x1080 were just missing"
With this being more than just a few hundred phones, one would think they would actually try to assist. NOPE
Currently using a SoftKey App on the side of my screen, never buying motorola again after this type of blatant disregard for customer support.

TheRealMrTrueX said:
Nope, so far there is no video you youtube, no actual fix on any forums or no actual working solution whatsoever. This is ****ing pathetic, Motorola a Fortune 100 company released a security patch that clearly effected a small percentage of their phones. They have not addressed it or even offered to rush another patch that ADDS BACK IN THE PROGRAMMING for the 200x1080 bottom bar.
That is the problem, someone on a thread I found had dissected the patch, and the line for "Program; TouchPoints x200x1080 were just missing"
With this being more than just a few hundred phones, one would think they would actually try to assist. NOPE
Currently using a SoftKey App on the side of my screen, never buying motorola again after this type of blatant disregard for customer support.
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Click to collapse
Same problem here. Today morning, my 2015 Moto X Style just stopped working (the buttons). I did not do any update or install anything. So I do not really understand what you talk about here - it was an automatic whatever from Motorola that broke all the phones? That's ridiculous! Like a virus
I'm using the old Android Lollipop BTW - anyone knows if this issue remains on the new system? I never update due to serious slow down after it. Both Google and Apple are complete assholes when it comes to updates. So I've just been ignoring their "brand new awesome cool all is gonna work releases"
I've been a proud Moto user for years now. This is just unacceptable. They're gonna loose big with this one.

If you would do a factory reset after flashing the newest major rom releases it would be plenty fast.