Nexus 10 - 'cutting out' under load with new battery - Nexus 10 Q&A, Help & Troubleshooting

Hi all,
I was wondering if anyone can help with the odd issue I'm experiencing with my Nexus 10.
I still love my Nexus 10 after owning it for several years but the battery life has become shocking to the point where you basically need it constantly plugged in to use it.
I have purchased not one but two new batteries from different vendors on eBay to replace the original but both have encountered the same problem:
- The batteries charge normally and have a good life span
- However, when you use an application which demands any drain on the battery, the tablet will suddenly 'cut out' and power off without warning
- The tablet cannot be powered again until it is briefly connected to the charger to 'jump start' it again
- After 'jump starting' the tablet, you can disconnect the power and use the tablet normally until the next time it cuts out
- This behaviour isn't present when the original battery is re-installed
- The second battery I purchased was manufactured Dec 2015 and was 'original OEM' - it appears to match the original battery in terms of appearance / part number
I have made a YouTube video below to demonstrate this behaviour:
Any suggestions of what the issue might be greatfully received - I just can't believe that both batteries I have purchased are defective / have an identical fault.

Related

Orange M5000 Battery Fault?

Hi.
I'm experiencing the unreliable battery problems reported elsewhere in this forum, but it's rather more serious than most - my M5000 cuts out without warning at around 92%, or whenever I turn on the wireless, and gets stuck in a soft reset cycle that can only be broken by connecting the device to the mains. I have always tended to keep the unit on charge when it's not in use, and always overnight (I have a nightly scheduled backup).
Since this problem renders the unit unusable apart from when it's connected to the mains, I wondered if anyone had any insight into the battery hardware itself?
I understand that the charge is reported to the unit by the battery, and I've gone through several cycles of draining the battery (disabling all power saving settings and setting the M5000 to loop an MPEG) to the point that it switches itself off, and recharging to a green indicator light without improvement.
Is there a way of resetting the battery so it recalculates its actual capacity? I've tried hard resets, firmware updates etc. without success. Or should I assume the battery is dying and requires replacing? This seems invidious, as I have several old PPCs (oldest is five years) without encountering any battery trouble at all, and I have used them all in the same way.
Orange will not replace the battery for me, as I am told the warranty is only good for 6 months. This is sufficiently serious a fault to make me regret buying the device if my understanding of the situation is accurate, in that the battery will require replacing every few months. I didn't budget for this! I'm a little relieved to see that replacement batteries, however, aren't nearly as expensive as the extra one I bought for an iPAQ a few years ago.
Thanks for any help or opinions.
Darren, UK
Just get a replacement battery off eBay - you are talking less than £15. Job done.
Cheers,
Steve
Or do as I did, call orange and get them to send you a replacement battery FOC.
G
As Steve said, a new battery will cost you very little from eBay.
And this problem only appears to affect some batteries, my MDA PRO is 1 year old now and the battery still lasts for quite a few days without needing to be charged (I'm a light/medium user of it).
You just got unlucky with your battery, don't think that this is a fault with this device - it's not

Help! Weird problems on my jasjar

I have a jasjar recently and had problems turning off at 50 percent. It was working fine as long as power odesnt drop below 50 %. Then I bought a desktop charger (made in china) and started charging from there. That's when all this weird problems started.
When I put the fully charged battery inside sometimes it doesn't power on by pressing the power ubtton so I have to reset it to turn on. Sometimes it doesn't turn on with reset so I have to go to bootloader then reset just to turn it on. Sometimes it just won't turn on! If it does turn on sometimes the screen is white! When it does boot properly and go on standby. The lights blink but it won't wake up so I have to reset it. Sometimes while using it, the screen would just turn garbled white.
This don't happen all the time, Im actually typing this post using my jasjar and even if I charge the battery using the phone, it exhibits the same problems once in awhile.
SOLUTION FOUND!!! READ THE LAST THREAD
Any ideas? Could the battery be doing this or is my jasjar messed up? Please help!
I downgraded to wm 5 Helmi ROM and seems to work for now. I was using Helmi's wm6 so I don't know if that attributed to that. Will update.
Still didn't help.. Any ideas? Is my jasjar dying? Please help!
Battery issues
Here and elsewhere are postings which make it apparent that some after-market batteries don't work well with the Jasjar. Some electronic devices are relatively fussy about voltage and amperage levels, and some off-brand batteries are fairly wide of the mark in those regards. Not necessarily on the low side, either.
The problem is not limited just to computers. I had an electronic remote reading thermometer whose display went nuts; the manufacturer asked whether I was using EverReady or Duracell batteries. When I replied no, I was using Ikea batteries, they told me I had to use EverReady or Duracell batteries or I was likely to encounter the problem, and they're right: using those batteries fixed the problem. Not that the Ikea batteries were bad, mind you: their power level (voltage and amperage both) were actually too high, according to the manufacturer, and my VOM tester confirmed their assertion.
Somewhere on this forum is a link to an eBay supplier of batteries which work reliably in the Jasjar. Good hunting! Cheers,
Thanks but I'm using the original battery. So do you think that the desktop charger did something to the battery?
may be it caused by a desktop charger. When i used a chaeger made in chine for my alpine, sometime the screen goes white, or ALL buttons seems die (All button didn't work). The most terrible is that charger make my dive hard reset 2 times (first time i din't realise if it cause by my charger, then i just install all progs but when i charge, it hard reset again).
Even for 5 days after i bought it run well, except the ringtone goes on silent every time i charging.
Now i throw away that thing.
So its the charger!! GRRR...Anyways, even when I'm using the Jasjar to charge, everything is the same. Lockups from standby, white screen..You think I should try another battery? Any ideas?
Weird stuff / battery related?
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my guestion: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
XCube said:
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my question: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
Click to expand...
Click to collapse
I bought my Universal (Jasjar), used, almost a year ago and use it daily. To date, I haven't had this problem, but I'm anticipating it. Yeah, I'd say it's almost surely your battery (they don't live forever), just be careful to replace it from a reliable source.
Sorry you don't like the device; I've thoroughly enjoyed mine! Cheers,
Hi,
I guess u r right, batteries will die. So I ordered a new one, I will let you guys know if it helps. I bought the qtek 35H00058-00M battery which is the orginal bat
The thing is, normally will a battery be faster drain so it would become faster 0 or 10 precent, instead this piece randomly shutting down or switches off in the middle of a phone call.
I have a Blue Angel as well, now for more then 2 years, which is charger daily just like mine unversal. The batt of the Blue Angel outruns the uni with bat life. Never had this weird stuff with the ba, like shuttingdown without a warning.
Well I will see if a new bat will fix the trouble, tomorrow my new bat will arrive.
cheers.
I also have the same issue with the 02 Exec. It switches it's self off when the battery reaches below 50%. I have ordered a new battery. Will let you know if this still happens once it arrives.
Well,
I already knew it but now its for sure at my end. HTC and ms together gives u pretty expansive CRAP.
Got my new battery which was carefully chosen because of other rumours of battery problems. I bought exactly the same battery from QTEK as the original.
Yesterday i got the battery, left it alone to get on room temp. this morning switch it with my old battery.
1. First thing what i found strange was that my **** device said it was at 100%
2. after 45 min I had the same bat prob as with my old battery
3. device can not be started on bat power, which would let u think that the bat would be ZERO procent. However turning the device on when on wall power this **** device says that the bat is 100%, but disconnecting it from the wall power it shutdowns right away.
conclusion:
the new battery is worse then the old bat. the only difference between them is the serial number. same type same manufacturer.
I was already think of buying a non HCT / Micro**** mobile device, but today after 14 months of trouble and losing important phone calls I am going to say good bye to this universal crap.
I wise u the best with our device but for me it ends here.
UPDATE:
Used a 3800 mah battery from expansys, made in Taiwan by Dyna and still same problems...not battery related at all...Anybody got a mainboard they can sell me...even a broken miniusb.
Problem and solution found
The Problem is a faulty voltage controller in the mainboard causing Bulverde CPU to hang and give funny colors to the screen
Solution is to disable Cpu scaling of Bulverde by using pocket hack master and setting speed at 312mhz before turning it of or closing the screen. You could always set it at 520 when using it but before turning it off make sure speed is 312. Hopefully this helps others with this problem.

XDA Exec wont last more than 20 minutes

Hello,
I know that there have been previous discussions on battery problems, but after doing my best to read through, I'm still a bit unsure and wasn't able to find an exact solution nor an identical match to my problem.
My problem is that recently my XDA Exec has gone from lasting around 6 or 7 hours to less than 20 minutes when using GPRS on lowest backlight and no sound.
When it goes off, the battery meter still has aroubd 95% left showing so it is really quite puzzling. What happens is that after around 20 minutes, the LCD just fades away into black and the device completely dies, no sign of life.
Trying to turn it on or reset it both result in a soft reset, and the device comes up to the O2 Logo fine, loads for a few seconds, gets to the WM logo screen and then the LCD fades away and it dies again.
The only solution is to connect it up to the power, after which it then works fine while powered, indicating some sort of power or battery problem. When plugged back in, the battery meter is still at around 90% or so and goes all he way back up to 100%.
Does anyone have any ideas as to what might be the problem and what might be a good solution? Would buying a new battery help (although the battery meter does indicate the battery is still nearly full and estimates around 6 hours usage)? Do I need to send it in for repair?
Thanks very much in advance, any advice or help would be greatly appreciated
Quboid
You should wait for the experts to help but from my intuition it really sounds like a battery problem. Lithium batteries can act very strangely if they are faulty. If nothing else works you may want to try and get a new one. Better than throwing the device in my opinion.
I don't know that I'd count myself with the "experts," but my similar problem was solved by getting a new battery. Mine too would "fade" off and then only come back on when it was plugged in. And the "fade" happened at around 70% power, so by all appearances it should have had much more time left. This was a battery that was about 15 months old, but with quite a bit of daily usage.
Go for the new battery.
Welcome to about 10 months ago when this happened to almost everybody. Get a new battery, problem solved.
Thanks for the replies,
I guess I was just surprised it might be the battery itself that's dieing, seeing as the fact it still shows charge and that it doesn't get heavy usage, only a few times per month and it's only just gone a year and furthermore, compared to my old Pocket PC which had a lot more usage and still is working fine seven years later.
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Thanks again for the help
Quboid said:
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Click to expand...
Click to collapse
That's the one!
Right, i have looked at most of these battery problems and my issue is the same as Quboid so, of I toddle off and purchase a new battery and guess what..!! Still the same, the damm thing shuts down with around 85% full charge.
What I cannot accept is the fact that this problem suddenly appears after no battery issues for the 12 months of owning the unit, you would have thought if the battery was going belly up that it would gradually happen but no...it just happens..!!, now is it that the new battery is dead...not so sure becasue at the place i work there are several universals around amd i have tried different batteries and still the same problem...
Could it be something to do with the unerversal thinking the battery is dead or is it reading a false level of charge...do you need to hard reset when adding a new battery..??
This is getting me down, after months of no problems there is nothing worse than a dead machine after 20 minutes of a full charge.
on ebay you can find batteries that could be docked into a sort of charger and charge without the use of the fone.
are these any good?
It depends on the type of the battery. If you just take your phone to the shop where you bought it, and have them give you a new battery, you'll be fine.
The original batteries only last about 6-10 months, and then they will need replacing.
Thats what i have, a new battery from the suppliers...
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
hmm
theambler said:
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
Click to expand...
Click to collapse
My oh My,..
i got the same exact problem, i bought two new betteries one of them is 3150mAh
downgraded to O2 rom official, and still dies at 85%
i was thinking about getting a desktop charger. till i noticed something..
when you charge your handset it charges up 100% but the charger indicator light remains on orange. (and says charging on the soft version)
it should turn green when its full, now shouldnt it.
leaving the phone to charge till the light turns green and ignoring the software reader could charge the battery, (it would still die at 85% thought)
weird problem.. i am sure now that it is a handset problem, because both the battery and the OS (rom) were changed, and still with same results.
can anyone think of something we can try?
...
come on ppl.. think.. lols
i heva that problem to!!
hi thare i have the that problem to any way to fix it ?
I have the similar problem, except it dies at cca. 30% capacity.
As I can see there are a lot of users with this problem on this device.
I am new to this device, I've been using Wizard till now and just recently bought the Universal that is over a year old.
This battery problem really iritates me.
If ANYONE has a solution to this problem that will actually work I beg him to share it with us that are new to this device.
Well, this seems to be a problem that cannot be answered, as i mentioned before, my unit is a M5000, standard issue without any rom upgrades, new battery from from the Orange shop yet it still fails at even 95%. Gonna try a hard reset because I am sure it is a software issue, i did read somewere that the machine "thinks" it is fully charged/discharged and when you put a new battery in you need to do a re set to position the unit to basic state.
Lets see what happens.
My battery problem solved
Short time ago I suffered likewise problems with my MDA pro. After reading all the comments I decided to go for a new battery from handit. With this installed the problems even worsened, regardless which charger, or cable, or combination thereof, I used. So I swallowed my avarice and bought a new battery from T-Mobile, assured that this is the one they deliver with their phones, and now everything works fine!
It seems that there are slight differences between the batteries from diefferent manufacturers, and the pro might misinterpret the signals from the battery's electronics.
By the way - have you noticed the little red slider adjacent to the baterry with which it is fixed into the housing? If you do not put it into the 'lock' position the connection between the device and the battery becomes unreliable. It may well be that a heating-up of the battery while being charged disconnects it from its contacts!
Its a well known problem, after 9-10 months the battery cannot handle high powered functions causing it to turn off.
Get a new battery and you'll be sorted.
a 3150mah from ebay is only about £10-£15 but will make your universal a bit fatter. (they provide the larger cover for the back)
Yeh fine,,,all well an good if you do not use a jasjar car tray or holder as such, the soddin thing will not fit in it with this slug on its back
Qtek 9000 battery probs
Hi everybody
All I can say is I'm having det excact same problems with a Qtek 9000. Have tried changing batteries. Have even bought an extra extended battery (3150 mAh), and all for nothing. It worked for a brief periode. But now I'm back to square one again. The darn thing dies on me, even though the battery is charged (70-90%).
Have had a dialog with Qtek, but they claim they havn't heard of the problem before
Have been trying to figure out what the problem is..... and have tried to solve it with various workarounds.... Situation right now... Im pretty sure it's the battery on the systemboard that's causing the problems.
It kind of makes sense IMO... if you have a PC with a faulty battery nothing will work.
I'm going to see if I can get the battery changed (still have warranty). Keep your fingers crossed. I'll get back to you all if it fixes my problems.

Serious battery problem

Hello everyone,
unfortunately I have a serious problem that I think is not related to software. From few weeks my phone dies at half a day (before it lasts more than a full day).
I have already changed the battery (by buying another original Samsung) but I have not solved anything.
It also does a strange thing: I put in charge the telephone turned off, then when fully charged if I remove the battery and insert it again, the phone will not turn on as if he had the battery to zero. If I plug in the power supply and turn it on, the phone turns on and if I detach it again, the phone remains on indicating that the battery is charged (although I do not remember if it reports 100% or less).
If I do the same full charge but without removing the battery, when I detach the charger, the cell phone turns on normally (even if it has the serious problem of lack of autonomy that I said).
Initially I thought it was a problem of some software installed that consumed too many resources or rom or similar, but after having replaced to the original ROM, after changing the battery with a new one, having tried various battery chargers, now I'm worried because the problem seems to be due only to the phone.
Even if I leave the phone turned off and not in charge, the morning after I turn it on and died!
I am seriously worried: any of you happened something like this, even with other phones?
If I search on the forums, as it comes to batteries we always talk about software installed, optimizations etc., It is very difficult with all that's out there to find some problems similar to mine!
Please help me! : cry:

Fire keeps switching off

Hello
My Amazon Fire Tablet 7" 16GB which is only two years old. The Tablet works really well. However, it keeps switching off. There is no consistency to this. Sometimes, I am using the device and it goes off. Other times, I leave it on and it switches off. It's driving me mad. Amazon were not at all helpful. I have done a factory reset already. Does anyone have a solution for this problem? Thanks.
Gill said:
Hello
My Amazon Fire Tablet 7" 16GB which is only two years old. The Tablet works really well. However, it keeps switching off. There is no consistency to this. Sometimes, I am using the device and it goes off. Other times, I leave it on and it switches off. It's driving me mad. Amazon were not at all helpful. I have done a factory reset already. Does anyone have a solution for this problem? Thanks.
Click to expand...
Click to collapse
Likely a hardware problem - failing battery or loose battery connection. Little you can do unless willing to crack open the case (search YouTube for video guidance). Replacement batteries are rarely authentic even when touted as new/original; approach with skepticism. Loose connections (or main board with a micro fizzure) are tough to track down unless obvious.
These inexpensive Amazon gizmos are pretty much a throw-away when they start acting up. Sorry for the bad news.
Can you open your fire tablet to measure the voltage
Requirements:
Amazon Fire tablet
A repairing toolkit for mobile
Multimeter (use for voltmeter)
1. Open your Fire tablet
2. Prepare the multimeter to mean the battery voltage
3. Connect the probe to battery socket to pin 1-2 positive, 5-6 negative
Pin 1-2 red
Pin 3-4 white
Pin 5-6 black
4. The voltage is higher to 3.8v or lower to 3.4, replace the battery with new battery

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