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cant seem to find the no annual contract plans on their website
all i see is the no contract web / data plan
you have to call to get it, they have removed it from the web.
It means the signs are up it won't be available soon
this kind of sucks
i was looking forward to getting one once my contract with ATT was over. Oh well
You can still do it in store. Just go to your local tmobile store.
Sent from my SGH-T959 using XDA App
Chalup said:
You can still do it in store. Just go to your local tmobile store.
Sent from my SGH-T959 using XDA App
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His contract with AT&T might be up by the time the TMO completely pulls it off the shelf
lqaddict said:
His contract with AT&T might be up by the time the TMO completely pulls it off the shelf
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Click to collapse
exactly. Thats what im expecting
Yes the no contract plans known now as flex pay are on their way out. I recently did an online survey on this. Looks like the same plans will be offered as those on contract with an added feature of being able to set overage limits. If you don't want to pay for extra monthly minutes you can set it up to shut off your service when you reach your max. If you want to be able to go a little over you'll be. Able to set a dollar amount. Of course the only info I have comes from a consumer survey.
Sent from my Vibrant running all the Froyo goodnessusing XDA App
explodingboy70 said:
Yes the no contract plans known now as flex pay are on their way out. I recently did an online survey on this. Looks like the same plans will be offered as those on contract with an added feature of being able to set overage limits. If you don't want to pay for extra monthly minutes you can set it up to shut off your service when you reach your max. If you want to be able to go a little over you'll be. Able to set a dollar amount. Of course the only info I have comes from a consumer survey.
Sent from my Vibrant running all the Froyo goodnessusing XDA App
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I think he is talking about EM+ plans, not flex pay.
FCC Proposes Rules to Help Mobile Phone Users Avoid "Bill Shock".
This is coming from ALL phone service providers in planning of the FCC Limit sticker shock Bill, this will be god for all.
FCC Proposes Rules to Help Mobile Phone Users Avoid "Bill Shock".
http://www.9wsyr.com/content/news/real_deal/story/FCC-proposal-aims-to-limit-bill-shock/UYFrV0Ip6US-wZClVPDHSA.cspx
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302192A1.doc
http://www.fcc.gov/headlines.html
This pan can now be only by phone or store. Tmobile removed it from Th re to avoid confusion
Sent from my HTC Desire using XDA App
EM+ is the only reason I'm on t-mobile. If they get rid of it, I'm gone.
Really sad. Between this and three tethering thing tmo is looking much less attractive.
Sent from my SGH-T959 using XDA App
Just called in to request a port. I must've gotten the best csr on the planet. She was very polite and nice. Took care of my port request quickly. I then questioned about my huge ass first bill. She proceeded to credit me $70 activation fee plus fixed a couple other erroneous charges. Bill dropped from $181 down to $101. I'm very pleased and impressed with Tmobile so far. Came from vzw, those jerks were rude and disrespectful.
Sent from my SGH-T999 using Tapatalk 2
jdpdata said:
Just called in to request a port. I must've gotten the best csr on the planet. She was very polite and nice. Took care of my port request quickly. I then questioned about my huge ass first bill. She proceeded to credit me $70 activation fee plus fixed a couple other erroneous charges. Bill dropped from $181 down to $101. I'm very pleased and impressed with Tmobile so far. Came from vzw, those jerks were rude and disrespectful.
Sent from my SGH-T999 using Tapatalk 2
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What did you say about the bill?
Try calling them to see if they will give you the unlock code for your phone.
I know a family member got 3 T-Mobile phones and they gave him emails of all three phones with unlock code and instructions when contacting customer service.
How the hell did you do that? Lol
Sent from my cm_tenderloin using Tapatalk 2
T-Mobile is is usually pretty good with that stuff. Most of the time the cs is tops.
I had a simalar experience. Had to fight verizon for them to cancel my line. Tmobile has been great!
Sent from my SGH-T999 using Tapatalk 2
jdpdata said:
Just called in to request a port. I must've gotten the best csr on the planet. She was very polite and nice. Took care of my port request quickly. I then questioned about my huge ass first bill. She proceeded to credit me $70 activation fee plus fixed a couple other erroneous charges. Bill dropped from $181 down to $101. I'm very pleased and impressed with Tmobile so far. Came from vzw, those jerks were rude and disrespectful.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Thats noting. I got ATT to drop my bill from $209 to $114. Threaten them to cancel and they will cave in
Ill have 3 lines at 35 each for activation. Verizon only charges 35 on primary maybe I'll use that as an argument
Sent from my MB855 using xda premium
Sango2 said:
Try calling them to see if they will give you the unlock code for your phone.
I know a family member got 3 T-Mobile phones and they gave him emails of all three phones with unlock code and instructions when contacting customer service.
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You have to have the phone on the account for so many days or prove that you paid outright for it. Then they can go through once you meet all the requirements.
Yes, T-Mo Customer Service is outstanding. You don't need to threaten to leave them for them to take action. Sure there are probably a few bad ones scattered around here and there but you can't blame them for that. After all, we're only human.
My friend called twice yesterday to see if he can extend his contract now 4 months early so that he can buy an S3 and both people said no. I found that quite lame, has anyone been able to extend their contracts early?
jdpdata said:
Just called in to request a port. I must've gotten the best csr on the planet. She was very polite and nice. Took care of my port request quickly. I then questioned about my huge ass first bill. She proceeded to credit me $70 activation fee plus fixed a couple other erroneous charges. Bill dropped from $181 down to $101. I'm very pleased and impressed with Tmobile so far. Came from vzw, those jerks were rude and disrespectful.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
I think it really comes down to the area, and who you get a hold of. Its the exact opposite over here. My buddy is always fighting with Tmobile, and Verizon jumps at every chance to help me.
Sent from my DROIDX
Sniper_5 said:
I think it really comes down to the area, and who you get a hold of. Its the exact opposite over here. My buddy is always fighting with Tmobile, and Verizon jumps at every chance to help me.
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It also depends on how you reach out. My experience with AT&T has been that customer service is beyond terrible if you call in, but the employees at the corporate retail stores are extremely knowledgeable and helpful.
djsaad1 said:
My friend called twice yesterday to see if he can extend his contract now 4 months early so that he can buy an S3 and both people said no. I found that quite lame, has anyone been able to extend their contracts early?
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Yes but I was only a few weeks early. 4 months is a long time for a full upgrade so you really can't blame them for that. They will give him an early upgrade but that's about it for now.
Voltage Spike said:
It also depends on how you reach out. My experience with AT&T has been that customer service is beyond terrible if you call in, but the employees at the corporate retail stores are extremely knowledgeable and helpful.
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I wish the VZW was like that here. All the local stores treat me like I'm wasting their time unless I'm buying something. If I have an issue I just call in now. It really pissed them off when I had the guy on the phone FWD my early upgrade to the store so I could pick it up same day( after the store denied my early upgrade and said it wasn't possible). The guy at the counter threw the phone on the counter and walked away.
Sent from my DROIDX
My personal dealings with Tmobile CSR have been stellar. They work with you like a human instead of a number.
One time I was trying to save dollars on my phone bill so I was looking around their website. I ended up disabling my family plan's text messages. Got a bill a month later for 600+, I freaked out.. and called. The lady explained how it was binding to the contract when making online changes. Long story short she understood, reset my plan like nothing happened and asked me to watch my clicks
Then I moved to an area with less than strong 4G. Reception and data was spotty anywhere in my new home. I was really considering moving to a different company. I called and they sent me a free signal repeater. I've had better service ever since.
Where their service may be rocky they treat us well. In a society where it's all about product we forget that service is part of the product.
Sent from my SGH-T999
Verizon is terrible at CS until you get to the higher ups. I had a EnV Touch before my current X2 andvi went through 8 phones and they refused to offer me something else when 7 of them were software problem's. My X2 is another hyped up ****ty phone unless you run a rom. A mass Exodus happened on this phone starting with release of GNex. Most everyone filed a BBB complaint and after getting good customer support they let me upgrade early in April almost 11 months after phones release. I know now to go to the nice people at their HQ rather then at the store. Complete idiots work their at mine.
My full upgrade isnt due until September, but they just said on the phone, I can get the S3 for 279 with rebate but the phone is back ordered!
Abbens said:
My full upgrade isnt due until September, but they just said on the phone, I can get the S3 for 279 with rebate but the phone is back ordered!
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Does the rebate mean u pay $330 up front and get $50 back in mail or is it 279 and then u get 50 back meaning u only pay 230? In in the same situation my full upgrade isn't till first week of Sept
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otariq said:
Does the rebate mean u pay $330 up front and get $50 back in mail or is it 279 and then u get 50 back meaning u only pay 230? In in the same situation my full upgrade isn't till first week of Sept
Sent from my HTC Vision using xda app-developers app
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Click to collapse
No she told me on the phone that I would have to order it now for $279 then get the $50 back. I said no because there was no ETA on when they would get a new shipmint in
So I got the S4 today at the Sprint store so I had to pay 100$ deposit and and I got 100$ off for using my Prepaid T-Mobile Account and he switched my number over but I didn't want him to do that I told him but he did it so now my T-Mobile account is deactivated and it was activated until June1 and I had 27$ on my account but now it's deactivated but I still need that account and now my number got switched to Sprint so how can I recover my T-Mobile Account and balance and all? Please help if you knew what to do
Sent from my SPH-L720 using xda app-developers app
Call T-Mobile customer service?
(I'm not being a wise-ass. It just seems the logical thing to do in this situation. *shrug*)
porting a number usually requires a fair bit of info about the account. why did you tell him your tmobile password/pin when you were saying you didn't want it ported? either way tmobile prepaid bases teh account off your number, since your number isnt there anymore neither is your account. and you remove that number and you are gunna face issues with sprint (the 100 dollar discount being one of them).
my suggestion, eat the 27 bucks loss and consider it a life experience
shabbypenguin said:
porting a number usually requires a fair bit of info about the account. why did you tell him your tmobile password/pin when you were saying you didn't want it ported? either way tmobile prepaid bases teh account off your number, since your number isnt there anymore neither is your account. and you remove that number and you are gunna face issues with sprint (the 100 dollar discount being one of them).
my suggestion, eat the 27 bucks loss and consider it a life experience
Click to expand...
Click to collapse
Yes. Also you can't get the credit without porting over a active number so you actually saved money since you got a $100 credit.
Sent from my SPH-L720
Funny you switched to Sprint from T-mobile when T-mobile has no contract and you now can have unlimited data, Sprint has only 3G and it is very slow.
Update; I have Sprint and my contract is up next month, I was thinking want to go to T-mobile.
Sent from my SPH-D710 using xda premium
jc.m said:
Funny you switched to Sprint from T-mobile when T-mobile has no contract and you now can have unlimited data, Sprint has only 3G and it is very slow.
Update; I have Sprint and my contract is up next month, I was thinking want to go to T-mobile.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sprint has LTE and T-Mobile is not unlimited.
Sent from my SPH-L720
jc.m said:
Funny you switched to Sprint from T-mobile when T-mobile has no contract and you now can have unlimited data, Sprint has only 3G and it is very slow.
Update; I have Sprint and my contract is up next month, I was thinking want to go to T-mobile.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Funny you are wrong. Sprint has 4g, as well. I have excellent 4g. When my 4g is unavailable, my 3g is not 'slow.' Almost everything depends on the location. Location, location, location. I wouldn't base your speed & area's "3g/4g" without knowing where they are & their speeds. Sprint's upgrading their towers & they are popping up here & there. There's a whole thread going on about it. Look for it & do some research. Contract or no contract, they switched for personal reasons.
Sent from my Sprint Unlimited plan with 4g
Anyway, I'm not sure why you gave them your TMO pin & info if you didn't want it the phone number ported. Sounds like the rep got the "Spint Customer Service script" wrong or you misunderstood him. Definitely call customer service, asap. I had to jump through hoops to get my S4 situated for other reasons. Call them & call them & call them until you get your answer(s) & it's solved.
T-mobile told me that I'll have to call Sprint and tell them I didn't want that number transferred and that I need a new number then when they change it I can get my tmobile account back. Will this really work?
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Nope. Once ported and if accepted all your remaining money will be lost.
Actually you have already lost :thumbdown:
So forget further action in this regard.
Sent from my Micromax A110 using xda app-developers app
The TMobile rep said I will get my balance back and everything once call Sprint then call them back but I didn't call Sprint yet.
Sent from my SPH-L720 using xda app-developers app
jc.m said:
Funny you switched to Sprint from T-mobile when T-mobile has no contract and you now can have unlimited data, Sprint has only 3G and it is very slow.
Update; I have Sprint and my contract is up next month, I was thinking want to go to T-mobile.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah T Mobile doesn't have a contract but to offset it you pay full price for your phones now. Ex. The S4 is $149.99 down and $20 a month for 24 months which equals $630( regular price for device). So in essence there's no "plan contract" but there is a "phone contract" which costs just about as much as an early termination fee thus keeping you locked in for 2 years. The good thing is you can upgrade whenever a new device comes out but the bad thing is you have to pay off the balance on the current device and then you can start the payment plan all over again. That's basically paying your early termination fee on any other carrier to fulfill your current contract so you can a start a new one. No thanks T Mobile. I'll pass.
So I should definitely be able to get my TMobile Account and everything back for sure?
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Anyone see this today?
http://www.dailytech.com/TMobile+Un...+Yearly+Upgrades+for+10Month/article31944.htm
stevessvt said:
Anyone see this today?
http://www.dailytech.com/TMobile+Un...+Yearly+Upgrades+for+10Month/article31944.htm
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Yes now I'm thinking of switching to T-Mobile once my contact is up with Sprint.
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nicotheandroidguy said:
Yes now I'm thinking of switching to T-Mobile once my contact is up with Sprint.
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I made the switch from Sprint to tmobile when the s4 came out. Do not regret a thing. Sprint can suck a large one
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I have sprint and T-Mobile I have no lte yet but the jump plan sounds good but you still have to pay off the first device even if you upgrade
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tech7 said:
I have sprint and T-Mobile I have no lte yet but the jump plan sounds good but you still have to pay off the first device even if you upgrade
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Nope...
"..Meanwhile, your remaining payments are voided and you get to pick a new phone.."
Nice I'm gonna order bb q 10
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I just left Sprint and came to T-Mobile and got the GS4. Sprint sucks. Spent 6 years dealing with their horrible data speeds on a smartphone. Not anymore! T-Mobile is a big improvement. Not sure if this Jump! program is a good idea for those who buy all the newest phones and then sell them on craigslist towards the new one. Doesn't seem like it saves you very much since you have to turn in the phone you currently have.
Well, if you do the math.....$99 down and $20/mo for 6/mo, and $10/mo for the Jump program, thats $279. $579-279 is $300. Yes, you could get more on craigslist if you wanted, but its better than most of the other trade in programs, and its very convenient. And that extra $10 includes insurance/theft protection.
So right now, I got the S4 in May and of course I have to pay it off. If I enroll in the program I don't have to pay it off anymore or what?
Burner2K0 said:
So right now, I got the S4 in May and of course I have to pay it off. If I enroll in the program I don't have to pay it off anymore or what?
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Yes... But I read you have to wait 6 months before the first upgrade. The payoff disappears, trade in your current phone, and buy at new customer price... With the monthly financing of course.
Sent from my SGH-M919 using xda premium
The question is: when does if start? It officially starts July 14, so does it apply only to new purchases after that? Or will they let you do it retroactive to a certain date. Also you have to have the insurance plan already, which I believe must be put on at the time of purchase of the phone.
I just read on T-Mobile's site: " JUMP must be added within 14 days of qualified device purchase."
Does this mean we are screwed if we got our S4 before July 1st? The program starts on the 14th.
Sent from my SGH-M919 using xda premium
Sounds like it, but maybe you can call them on the 14th and plead your case.
tech7 said:
I have sprint and T-Mobile I have no lte yet but the jump plan sounds good but you still have to pay off the first device even if you upgrade
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Click to expand...
Click to collapse
No you don't you just turn in your current phone to upgrade.
Sent from my SPH-L720 using xda premium
I watched the full press conference and had some of the same questions you guys do. One of the things they said was that there would be a limited time opportunity for existing customers to sign up, but there were no further details given. So I decided to ask. The first person through customer service chat hadnt even heard of it yet so I asked in the forums. The only answer I got there was someone saying it was for all simple choice customers. But if you go here to the Jump info page toward the bottom of the page it says "Already a T-Mobile customer?" and has a link. When you click that link it takes you to your log on. After logging in it takes you back to that info page with the July 14th date. If it wasnt for existing customers I dont see why that would be on the "Jump" page.
Heres how I think it works as far as existing customers. When it starts on July 14th there will be a limited time window for existing simple choice customers that already have the insurance to be able to change their existing PHP insurance to "Jump". Since I am still within my 14 day period I made sure I added the insurance just to make sure I qualified. We will know soon enough, but my guess is that it will be available to us for a limited time, and only if we already have the standard insurance they offer now.
Gam3r 4 Life said:
I watched the full press conference and had some of the same questions you guys do. One of the things they said was that there would be a limited time opportunity for existing customers to sign up, but there were no further details given. So I decided to ask. The first person through customer service chat hadnt even heard of it yet so I asked in the forums. The only answer I got there was someone saying it was for all simple choice customers. But if you go here to the Jump info page toward the bottom of the page it says "Already a T-Mobile customer?" and has a link. When you click that link it takes you to your log on. After logging in it takes you back to that info page with the July 14th date. If it wasnt for existing customers I dont see why that would be on the "Jump" page.
Heres how I think it works as far as existing customers. When it starts on July 14th there will be a limited time window for existing simple choice customers that already have the insurance to be able to change their existing PHP insurance to "Jump". Since I am still within my 14 day period I made sure I added the insurance just to make sure I qualified. We will know soon enough, but my guess is that it will be available to us for a limited time, and only if we already have the standard insurance they offer now.
Click to expand...
Click to collapse
So if you have insurance like php. Then just add the 10 dollars a month. Or does it replace that and just pay the jump price instead of the insurance cost.
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einrae214 said:
So if you have insurance like php. Then just add the 10 dollars a month. Or does it replace that and just pay the jump price instead of the insurance cost.
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Click to collapse
It replaces your existing insurance. So if your paying the 7.99 now its only $2 more to replace it with Jump. This covers basically everything that could break your phone, theft, loss, and adds the ability to upgrade up to twice a year. I just tweeted John Legere the CEO and asked about current customers. Ill update this if he answers.
einrae214 said:
So if you have insurance like php. Then just add the 10 dollars a month. Or does it replace that and just pay the jump price instead of the insurance cost.
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Click to expand...
Click to collapse
It replaces it.... Has its own insurance built in.
Sent from my SGH-M919 using xda premium
stevessvt said:
Well, if you do the math.....$99 down and $20/mo for 6/mo, and $10/mo for the Jump program, thats $279. $579-279 is $300. Yes, you could get more on craigslist if you wanted, but its better than most of the other trade in programs, and its very convenient. And that extra $10 includes insurance/theft protection.
Click to expand...
Click to collapse
This is true. But for me I'd rather sell on Craigslist and get a little bit more for it which I can use the difference, after paying off my eip, to put down on a new phone. Plus the $2 a month I'm saving not going with the program and doing the regular $7.99 insurance instead. But that's just me.
Sent from my SGH-M919 using Tapatalk 4 Beta
Here's another way of look at it.
http://gigaom.com/2013/07/10/is-t-mobiles-new-upgrade-program-jump-worth-it/
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Like a lot of people, I like to purchase a Samsung S7 Edge and root it when and if it's possible later. I am an AT&T customer, but don't want a phone from them because of the bootloader being locked. I have been told T Mobile does not. Would it be possible to order a phone from T Mobile straight out, and just pop my AT&T sim card in it?
Though on a monthly prepaid plan, I can't seem to order a full price phone from TMO. ;(
Sent from my Nexus 6 using Tapatalk
markwebb said:
Though on a monthly prepaid plan, I can't seem to order a full price phone from TMO. ;(
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Hmm, That sucks.
Just chat with rep on T Mobile site. They will unlock the phone after 30 days of activation. I said that would be a deal breaker. He said customer service might shorten the time if I called them. I highly doubt they would shorten the time.
buckmaster1967 said:
Just chat with rep on T Mobile site. They will unlock the phone after 30 days of activation. I said that would be a deal breaker. He said customer service might shorten the time if I called them. I highly doubt they would shorten the time.
Click to expand...
Click to collapse
What you can do is call them and claim you're going out overseas and will need your phone unlocked. Usually they will unlock your phone, from prior experience.
Well I bit the bullet and just signed up for a T Mobile for one month and paid in full for the S7 Edge , got free VR, 6 games and a year of Netflix. I will give T Mobile service a try, if I don,t like it. After the 40 days. I will get it unlocked and put my AT&T card in. If I like it, I will drop At&T with the rest of the family phones. Now, hoping for a root.