Hello,
I received my S7 Edge - happy at first until I made a call. A few seconds after I put the ear to the phone, call drops and "out of service area" appears. Signal drops then a few seconds later it regains it. This happens with every call unless I set it on "2G only". If I use the phone on speaker, the call can survive about 30-40 seconds until is dropped.
Tried two different SIMs, same issue. Factory reset (from the Android OS) does not solve the problem. Also tried factory reset from the Power Up + Power + Home button combination. No luck, problem still persists.
Anybody else having this issue ? Any ideas ?
Nevertheless, I am waiting for a replacement phone right now.
Thanks !
Probably is due to your phone. No problem with mine. I think you have a new sim card from your operator as old sims cards may have such problems (f.e. a 7 year old sim)
Yeah sounds dodgy mine is great signal no drops all day
No problems with mine either. Perhaps your mobile operator?
exynos model here, I have 1-2 stapels more on reception than I had with the S6 in low reception areas..try a diffrent SIM card or return the phone since there is clearly something wrong with it(or the carrier)
Wow, this is strange, I just inserted a SD card into the phone and no dropped calls ! The calls are only dropped if used without SD card ! Anyone else using his Exynos without SD card and having this issue ? Can anyone try ? Thanks !
Edit: nope, calls also get interrupted with SD card inside
I have found that Samsung has always had poor cell reception and wifi reception on their smartphones. Just look at all the pictures with reviews online. Look at reception signal or wifi signal up on top
i have the same issue now but I think it's relted to the carrier. Vodafone has some severe problems in Germany right now.
Probably sim isnt properly in the tray
Related
has anyone else had the problem of loosing reception for no reason...after a soft reset i have full reception...but that happend last nite and just now...the fones in standby mode :S
i've had a problem "losing" signal, but i think that's just because Cingular reception isn't the best where i work, but at home it's actually full bars all the time.
r u using wisbar advance? if u r, then its a known issue..they are workin on it to get it resolved..
im on tmobile usa. not only does my mda looses its signal but also when it does, it becomes a pain to get it back...it normally takes me a minute or two to get my reception back...
:roll:
hmmmm mine seems fine now...i dont know why it was doing that :S :?
I've noticed that twice so far on mine...for no reason, it searches for signal in an area where i have never had problems with reception. Maybe Cingular was working on their network during those periods...who knows.
Today was the first time I lost signal since I got this phone (with the exception of a room that's been jammed) and the cause:
A couple of hours ago I had my phone on my desk inside one of my note books (yes my desk is messy ) and as I was lifting the note book, the phone slipped through and hit the floor and came to rest with the mini SD 1/2 way out.
Later my friend comes looking for me and said the phone doesn't ring. Turns out my SIM had become dislodged and was about 1/3 the way out :roll: Put it back in properly and all is well.
Might want to check the sim.
I've had the same problem...at home I frequently have a full set of bars...the all of a sudden I have no bars...then its a pain to get it back; sometimes requiring a reset. It's a real pain. Anyone else have this problem and found a solution; I am running the test ROM
This kinda thing happens to me with my XDAIIi and its because i use a cheap (slow) SD card, it somehow interferes with the radio when inserted, so i have it popped out all the time.
It might be the same thing with the wizard, what kinda mini SD card do you all use?
I've been experiencing a lot of radio issues lately. It'll work fine for a day or two, then show no signal and an 'x' in the data icon for a day or so, then suddenly start working. It's not affected by a reset.
i've flashed 4 different radios on it, and they all behave the same. i also have a Tilt and it maintains a connection while the 8525 does not.
could the antenna be loose inside? do you think the radio is going out?
Same problem here any progress? It do not have signal, then have signal...
same problem for me... please someone help us :-(
christmas is coming
Try flashing 1.48.00
Same problem here for about a month. Odd.
tighten sim card holder
I spent weeks reinstalling radios and roms and almost $100 trying to fix this problem. I finally tightened the sim card holder and it fixed all my "no GSM" and spotty coverage issues. The sim card is held in by two tin brackets. I bent them down a bit so the card was held in more secure and all my problems were gone! I really thought it was a software problem. It really still doesn't make sense because I had the problem with or without a sim card in it. But, who cares, now it works! God is good!
I saw this thread and its the same problem i was having, read through it and saw the post about bending the sim card holders down a bit and it actually worked, thanks for the idea
Hi I did the same thing. It worked for a while but started again. After opening the phone a hundred times, flashing a hundreds radios etc what i did and worked was clean the sim card with an eraser. Trust me, u will not get no gsn again and always give u a signal.
I have similar symptoms, although the major difference is that the device crashes and does a hard reset by itself.
Still, I'll try bending the SIM holders; there's nothing to loose at that stage...
Note: see the fourth post for info on how I fixed this.
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals. It will be working happily in a full 3g signal, then it will suddenly bring up the "no connection" !x, which will then turn back to 2g and then 3g.
It's not the network - I have a PAYG Three sim which I used to check for coverage before I signed up for a contract, so I put that in my old e61 and sat the two connected side-by-side and it doesn't have any of these problems.
It's a complete pain because on the days when it happens more often it destroys the battery life, anything down to about 4 hours in a full 3g signal, as well as stopping any chance of push email working properly.
I've tried several radio ROMs and none of them make any difference; I've also tried switching back to a known-good ROM which I know used to work fine, so I'm pretty sure it's a hardware issue.
Does this sound like the "dying radio" problem other people have talked about? Or is it likely to be a dodgy connection in the phone?
Ta!
Geoff
Marsbar said:
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals. It will be working happily in a full 3g signal, then it will suddenly bring up the "no connection" !x, which will then turn back to 2g and then 3g.
Click to expand...
Click to collapse
I think I may have fixed it: a couple of months ago I reformatted the microSD card after some file corruption and I told it to use FAT32 (since I assumed that would be better); however today I found a post on the web (on this site?) somewhere (which I can no longer find, argh!!) which suggested that might cause some problems. I wish I could find it now because there must be something about the type and size of card (it's only a 1GB) because FAT32 is obligatory on SDHC cards, yes?
Anyway, I've reformatted as FAT16 with a single FAT (http://tinyurl.com/6pdhtx suggests the increase in speed is significant) using mkdosfs for windows (http://www1.mager.org/mkdosfs/) and had no dropped connection since. I'll keep an eye on it but I'm thinking that may have been the problem... is this a known issue?
Is there any reason why FAT32 on a (non-SDHC) micro-sd card would cause the radio malfunction? A power drain issue maybe?
Anyway, like I said, I'll report back in a few days.
Edit: it just dropped out. Back to the drawing board.
Marsbar said:
I think I may have fixed it: a couple of months ago I reformatted the microSD card
Click to expand...
Click to collapse
Stuff that. I just watched it drop out while the SD card was removed completely so it can't be SD related.
SOLVED!!!
Marsbar said:
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals.
Click to expand...
Click to collapse
An update for anyone experiencing this problem.
In desperation before I bought a new phone I took this one apart (first level only, I didn't dare take apart the slide because last time I did that - with an SGH D600 IIRC - I couldn't get it back together (!)) and reseated everything I could see, as well as giving it a damn good clean with a can of compressed air and some (dry) cotton pads.
I also used a small flat-bladed screwdriver to prise up the SIM contacts just in case they had, over time, become too flattened to make a consistent contact.
Since then (two days ago) my phone hasn't dropped out once. It's been connected through IMAP IDLE all day and battery readings are dropping less than 4% per hour (which is better than I've ever had it with push email turned on)
I'm somewhat annoyed I did both things at once because now I'm not sure which solved it. I'm inclined to believe it was the SIM contacts because I can't really see how cleaning the phone would make a difference, unless it had managed to get something metallic in there. I do feel better about it being clean though
I suppose it's possible that having gunk around the chips might restrict the airflow (there was a lot of crap in there) and therefore produce problems but, like I said, I don't see it.
Hope this helps someone else with this problem, anyway.
Useful info - good to get your follow-ups
For clarity: this isssue is related to random loss of network connection and excess power drain.
It is not the random power loss issue where the entire device switches off.
Mike
Hi all,
Just got home, looked at my mobile and it said there was no signal - so I turned it off and back on again, then it said there was no SIM inserted. Keep restarting the phone, keeps saying the same thing. Why?!
Am going to try it in my old SE K850i to see if it's the SIM card or the phone at fault.
In the mean time, does anyone else know of this fault and how to fix..?
I didn't the drop the phone or anything, it was just in my pocket, on it's own - like it always is!
Cheers
Tried it in my K850, works fine. Please someone help
yeah i usually dont put the sim card all the way in but slightly in and it works
I've re-opened this thread due to me misreading....DOH! Apologies (Mental note to one self.......follow own advice and read before posting).
Ta
Rick
you could try to clean the contacts on the sim card connector of the phone with a q-tip, and see if that solves the problem.
also check if any of those contacts appears to be bent or something, and so doesn't make a connection with the card.
Everytime I open the back up to remove the SD card, I get the SIM card missing bit even though I have not touched it! My HD is only 3 months old and it has done this from the start. I just have to remove it a bit - shove it back in and the phone accepts it is there. Annoying but not enough for me to send it back.
hmm, maybe try to make the sim a bit thicker so it doesnt move around (it shouldn't move by removing the back cover, but it seems to happen on your phone / sim combination.
try putting a thin piece of paper on top of the sim (not the contacts side, but the side facing to the battery cover)
maybe that prevents this problem?
Missing simcard
I have the same problem with my simcard. Though something strange happens when the phone is off for more then 10min, it works fine and notices there is a simcard for like 30 sec after which the error pops-up again. I have tried all of the above things, my simcard works fine in my other phone, adding some paper to thicken it doesn't work either
Anyone who could help me with this?
P.S. sorry for the bad english
As in post 7# written, put some papersheet in the simholder above your simcard to increase the contactpreasure. This surely helps.
Tis trick is also useful for all dualsim users who thik the dualsimadapter does not work in their device (but after using this trick get astonished!)
for Thysiey:
Try to switch to Gsm mode to test . Maybe you have bad umts signal? Happens at other places too, or only at one place?
Got the same issue here...
I cannot move the SIM because it is being hold in place by the battery. (to little room)
Adding a piece did not work either.
Anyone got another solution?
anyone? My mothers HD just got this problem now. She has a new phone and for the contract renewal she had to read the backside of the sim. The phone all of a sudden didn't recognizes the simcard anymore.. I tried a few other simcards but it won't read it anymore.
My plan was to sell the old phone but now it's almost worthless just a shame it is still a great phone to operate.. handy with the navigation and all
Hello guys, I am having a problem with my unbranded x10i bought in UK (I am currently using it here in the philippines with a local sim card) . After I did an OTA two days ago, it just keeps on restarting/booting! I have tried the "repair" option twice in the PC Companion software but still no luck.
What's strange though is that when I tried switching the phone on WITHOUT a sim card in, it booted up with no problem (and I checked the build number, it says R2BA020 which probably means the OTA update was a success). I put the sim card back in and the problem came back, it kept on restarting.
What seems to be wrong? Any suggestions on fixing it? I would really appreciate your help guys. Thanks!
Update: I successfully rooted my phone hoping that rooting would solve my issue, but unfortunately it still keeps on rebooting/restarting whenever i put ANY sim card in.
Have you tried using another SIM-card?
yes. I have used different sim cards...
Try flashing back the original firmware.. and make sure the sim card is inside the x10 while doing it. Worth a try..
I have the same problem too and I have just updated my phone to R2BA024 and the firmware version is still 1.6. I have hard-reset so many times and reinstall some many times. The problem still there. I have contact Sony Ericsson customer service and bought my phone to fix. Got it back, problem hasnt been solved. I have waited for 3 weeks for a reply from them and end-up they said they do not have any new phone or spare-parts to fix my phone. Until then, I have contacted them almost 10 times and still no one has the right answer and just keep asking me to wait. They dun even have an exact date when the parts will arrive. I am very piss off now and I dunno what I should do next.
Its the same problem here with me too. Bought the phone from a friend about 3 days ago. was going all good when it just started to keep booting itself. While the sim is inside, it'll restart just as it finishes booting. Without the sim, its fine. I have tried other sim cards too, and format/reset my phone many times but it just isnt working for me anymore. HELPPPP!!!
cvg_guy said:
Hello guys, I am having a problem with my unbranded x10i bought in UK (I am currently using it here in the philippines with a local sim card) . After I did an OTA two days ago, it just keeps on restarting/booting! I have tried the "repair" option twice in the PC Companion software but still no luck.
What's strange though is that when I tried switching the phone on WITHOUT a sim card in, it booted up with no problem (and I checked the build number, it says R2BA020 which probably means the OTA update was a success). I put the sim card back in and the problem came back, it kept on restarting.
What seems to be wrong? Any suggestions on fixing it? I would really appreciate your help guys. Thanks!
Update: I successfully rooted my phone hoping that rooting would solve my issue, but unfortunately it still keeps on rebooting/restarting whenever i put ANY sim card in.
Click to expand...
Click to collapse
Is it 32K sim or 64K???
hi techguru, can u tel me wot the diff is between the 32k and 64k sim ? many thanks
ISSUE SOLVED here.
BTW : my sim is 64k.
anyways, i found out that the problem was because of the faulty battery. what i guess is that the voltage couldnt get to the requirements of the phone, and everytime the sim radio (whatever its called) switched on, the phone just turned off.
I reinstalled/repaired my phone many times, GOT the exclamation mark of death one time also, but the phone just didnt turn on.
Later i noticed that the phone would just turn on itself when i attach the phone to the charger, otherwise it wouldnt turn ON. So what i did was just change the battery, and walla, the phone is ALIVE again.
Sim is working, phone is working.
BUT i see some signal losses from time to time, otherwise the phone is good enuff.
FOR me , the change of battery did the trick, I hope it works for u guyz aswell.
Cheers ...
Shonan_ said:
hi techguru, can u tel me wot the diff is between the 32k and 64k sim ? many thanks
Click to expand...
Click to collapse
64k sims draws more power than normal ones.
Sent from my X10i using XDA App
Cheers fella this mite be worth me lookin in to
Sent from my X10i using XDA App
addictivesundew said:
ISSUE SOLVED here.
BTW : my sim is 64k.
anyways, i found out that the problem was because of the faulty battery. what i guess is that the voltage couldnt get to the requirements of the phone, and everytime the sim radio (whatever its called) switched on, the phone just turned off.
I reinstalled/repaired my phone many times, GOT the exclamation mark of death one time also, but the phone just didnt turn on.
Later i noticed that the phone would just turn on itself when i attach the phone to the charger, otherwise it wouldnt turn ON. So what i did was just change the battery, and walla, the phone is ALIVE again.
Sim is working, phone is working.
BUT i see some signal losses from time to time, otherwise the phone is good enuff.
FOR me , the change of battery did the trick, I hope it works for u guyz aswell.
Cheers ...
Click to expand...
Click to collapse
This also mite be worth a look too
Sent from my X10i using XDA App
hmmm. sounds interesting. I might try changing my battery. btw, i have tried using both 64 and 32K sim cards but the phone keeps restarting with any of the sim cards in. without both the sim cards, the phone works fine. how much does an x10 battery cost?
here, i get the cheap chinese battery. it isnt expensive, but its working great. almost better than my previous battery.
cost me around 2.5$.
but.. i am still getting lots of SIGNAL DROPS. i dont know why it is happeneing. I tried swapping the battery with the original battery of another X10, but no change. Signal loss is not a battery issue then.
Any idea what it could be ??
Signal loss?
Maybe a weak signal, or radio related?
or maybe its because i updates it to R026 is causing the signal loss issue ??
@techguru
I am also using airtel, but with a 64kb sim.
In my case it does not start.
It start if with no battery or with a 128kb sim of TIM.
I tried to recharge the firmware but nothing seemed to change.
I know that someone solved the problem swithcing off the phone in airplane mode, but this is not the case for me.
I also noticed that in some cases the led is green and is slowly blinking.
I am ready to change the battery if this helps, but I am not sure. Even if I put it under charge it does not switch on and the battery seems not to charge
As I bought the phone only since one day I wonder if they will change it.