Changed screen under warranty (dust under screen and weird samsung logo) - Galaxy S6 General

SM-G920F
Just got my phone after screen replacement and I have noticed a spec of dust under the glass and the samsung logo is not straight. The spacing around the the logo is to the left. That is not all, you can see the glue under the glass there are waves of discoloration from the glue used. I have told the official service the problem of the new screen they just put on my phone and they told me the screen is send from samsung as it is. WE can not change it again ! WHAT ?! They wanna tell me that if they change the screen once because of manufacturing fault (the original screen was not responding to touch and it was yellow-ish) they cant change it again ?! Please someone explain the laws of warranty
You can see everything on the images except the waves that are very difficult to photograph.

Thread closed.
Please use the existing thread here:
http://forum.xda-developers.com/galaxy-s6/general/spec-dust-screen-t3074889

Related

digitizer failure

well after 8weeks of my blackstone its decided to break, everything works normally but there is no response from the digitizer. the only thing i can see wrong is theres a patch where the digitizer and screen are making contact all the time (the screen is perfectly intact and no pressure has been applied at all) its a perfect square and about 3/4inch smaller than the screen. im not sending it back to htc, im going to repair it myself as i can have it sorted faster and im not that fussed about the warranty.
any ideas to the cause?
thanks
karl
Any water / liquid /sweat seepage?
You can look into this thread for service manual and some user experiences.
theres no liquid in there, its as if the digitizer is stuck to the screen
managed to repair it, what a pain it was, turns out that the top and next layer of the digitizer were stuck together, the hard part of the repair was seperating the digitizer and screen but after 15mins of fiddling and nasty names i did it and it looks immaculate, this being said i never want to have to do it again

[Q] Scary brown patch on white screen on Tmous Hd2.Need help

Ok..so i've been using my TMOUS Hd2 for sometime,but suddenley i see a scary brown patch on the white screen of my hd2..like a ghost looking at me..you know i mean..my question here ,is it a faulty lcd? or motherboard issue? or digitizer? but hey wait let me tell you everything works fine..the touch is perfect no screen lags,no freeze on screen..working flawless only when the phone pulls up white background like browser & start up screen "stick together" overall any white background the brown patch shows up..can anyone confirm this issue..any fix?Please let me know.. appreciate all the help..thanks much
Attaching the pic of brown patch ghost sitting inside my Hd2
if it is located around the middle, top half of the creen, it could be pressure related to an expanding battery. Does the patch get worse if you press on it? It seems illogical that a glass screen would be susceptible to newtonian pressure rings, but in the case of an expanding battery, when you press the screen, the pressure is actually coming from the back.
I've had like a dozen HD2's, and first noticed it when I used an aftermaket battery, which after a few months started getting thicker and thicker and I noticed the newtonian pressure rings. If that's the case with you, go back to the stock battery, or take out the battery door and try it again to see if problem goes away. If it goes away, you know it's time for another $3 ebay battery!
@ atlaswing did you actually check the screenshot attached? the brown patch is not just in the middle it's starting from the bottom and going upward..like a volcano eruption..u know i mean?..i haven't used aftermarket battery,but yes i did buy one to keep it handy..so i'm using the original battery,but well i see that the water damage sticker on the phone battery outlet inside it looks white so its not water damaged i still got void sticker on..so never opened for service,but yes the sticker on battery has turned lil pinkish white..not red to be called water damaged.probably moisture or kinda stuff,but my concern is what i said above ,its like a brown patch all around the white screen,which don't make any issues with the usage or touch or any hang or freeze
Anyone know if this is an issue with the digitizer or just the lcd screen?
I would lean towards lcd but would need device in hand to be more sure.
lcd has a plastic film on it so could be an issue with that ...

[Q] Warranty repair for black lines

Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
androidino95 said:
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
Click to expand...
Click to collapse
Warranty will cover it, when you contact them tell them you have tried all types of resets and factory restore.
They will issue you an RMA. Make sure you have the receipt of when you bought it, you will need to send it in with the phone.
I was going to send mine in for RMA but they wouldn't cover it under warranty because I bought it on EBay even though the actual phone was less than a year old.

Help identifying type of screen damage.

Hi.
My S4 suddenly decided to not work as it should, I do not know the cause and would like help identifying it.
I have uploaded pictures of the screen. There is a colorfaded spot in the top right corner, very visible when the screen is off.
When I look closely at the spot, I can see a lightning pattern in the spot.
Is this due to a fall?
Do I need to replace my screen to have this fixed?
With regards.
Link to screen off: s27.postimg.org/7teb64qhv/20160307_161126.png
Link to screen on: s11.postimg.org/3q8wjt73n/20160307_161215.png
the real question is can you live with it ?
there's no fixing something like that without a new screen. it's hard to tell if that is above the screen (delamination), or on the panel itself.
It looks like something, maybe liquid, is caught between the LCD and the glass. Or, lcd has started to separate from the glass.
Cheapest fix may be to have the glass and adhesive replaced by an experienced cell repair person.
Thanks for the reply. I'm guessing that the adhesive is to fault for this.
Don't know if its worth fixing as the screen is functional, but it is irritating.
Old phone so I guess I'll be looking for an upgrade.
Thanks for the help!

SAMSUNG A8 Black Screen H/w issue

Hi Xperts,
Have Samsung A8 whose screen was replaced 6 months back. However, the screen was not fit properly (not at level with the metallic case) and I had complained to Samsung Service Centre guys multiple times. Finally fed up of visits, I used the phone for last 3 months as it was. Recently, it has developed a unique issue.
If the screen ( from top right corner) is firmly pushed in the case, it gives black screen or flickering screen with Horizontal colored lines. However, if the screen is not firmly set in the case, it works fine. Service centre guys told me that the screen needs to be replaced by paying Rs 8500 again. Thats ridiculous since they are not accepting that they did a shabby job fixing the screen earlier. Moreover, the screen works fine as long as it is not pushed in the case too hard. Can u suggest what could be the probable issue? Trying to see if I can get this repaired outside SAmsung service centre in Delhi. Any suggestions are welcome.
Thanks,
Sameer

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