The last week or so I'm having trouble with my top speaker or the left speaker. I don't know what happened to it, it just stopped working. I've tried different kernels and cleaning it with air. I hope it's not a hardware problem and something that is easily fixed. I was wondering if anyone else has heard or run into this problem with their device. If so I'd love any suggestions, thank you.
Have you tried returning to factory stock? Sounds like it's hardware related.
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
JoshuaMh said:
Have you tried returning to factory stock? Sounds like it's hardware related.
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No not yet....I'm trying to see if other's have had this problem and have had a fix other than return it or factory reset. I'll give it another week or so and try. Thanks for the reply.
maamdroid said:
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
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Click to collapse
I really hope it's a software issue, I'm overseas and sending it back really isn't an option. Thank you for the reply, I hope your new one doesn't have the same problem.
top speaker not working
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
alidgh said:
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
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I had to return it and I got it back fixed...Doesn't sound good for your situation.
I really do love the 6P. Next time I will only be buying through Google though.
Top speaker not working
Hi. I'm having the exact same issue. I purchased a replacement speaker but didnt worked either. I can't return the phone and also I like it better than anything in the market. Any workaround on this please?
Related
first off i just got the tmo hd2 us yesterday. everything worked fine sound wise last night and this morning was ok. at some point today while messing with it i realized i wasnt getting audio notification for texts i then tried music and speakerphone and nothing is working. both volume levels are up. could i have broken some setting or installed something? or did i really have my speaker give out on me after one day
last night i had the same problem,i did soft and hard reset and nothing still dead.
any ideas.
If a hard reset didn't fix this then I'd say it's a faulty unit and needs to be replaced. Sorry to be the bearer of bad news
Same with me this morning. Last night it was ok. I didnt install any softwares that could couse this problem. It happend on it's on overnight.
either of you sort this out?
Just got a HD2 in for repair with the same issue
I know speakers can cost less than a bottle of coke so I don't mind buying one to replace it but would prefer hearing your experiances first
thanks
Had the same exact issue. Tried everything from hard resets and re-flashing ROMs(All official). Never did HSPL. Just out of the blue one day it wasn't working anymore. I was ready to bring it for repair(still with warranty), but when I did the latest update from HTC site(Middle East and Africa), all of a sudden it went back to life. Ever since I've been battling with myself thinking if it was better I still send it for warranty repairs. My problem is I know it takes like more than a month for the unit to be returned to me since I'm from the Philippines, it needs to be shipped out for repairs.
Mine has also failed...yet I am in a country with no service center ...
Can this rear speaker be repaired by opening unit or this is not possible?
I so love the phone and this is such a bummer of a fault only a month old bought from seller on ebay in hong kong and am currently on holidays for the next few months. strangely blowing into the speaker worked for a few days but now its dead...
What you guys think?
Send it in for repairs any shop sell the speaker as I am apt with solder and electrical devices...
Hello Everyone
I have an Acer S200 and I ended up cracking the digitizer and lost the use of the entire display. Not sure how. It was in my pocket.
I purchased a replacement on ebay and replaced it. The screen works just as new. How ever I seem to have done something to the earpiece and mic.
When making a call, the earpiece is silent and the no one can hear me. However if I turn the speaker phone on I can have a complete 2 way conversation.
I originally thought it was my ROM however I have tried a few and finally placed the official one on, no luck.
I have taken the phone apart and put it back together a couple times, making sure that all peices are tight.
I am at a loss
Any suggestions will be appreciated
Thanks
Solved
I was able to solve this issue. It was prevoiusly posted. I did search however I was entering the wrong perameters. Anyways...
The solution is here...
Was not able to post URL...
You can do a search for "Speaker problem"
Regards
Hi i have to change the digitalizer,is it hard?Do i have to unscrew the back screws?Can you give me a little of instruction?I have a good pratice to disassembly phones,but maybe you can give me some tips
ACsurge said:
Hello Everyone
I have an Acer S200 and I ended up cracking the digitizer and lost the use of the entire display. Not sure how. It was in my pocket.
I purchased a replacement on ebay and replaced it. The screen works just as new. How ever I seem to have done something to the earpiece and mic.
When making a call, the earpiece is silent and the no one can hear me. However if I turn the speaker phone on I can have a complete 2 way conversation.
I originally thought it was my ROM however I have tried a few and finally placed the official one on, no luck.
I have taken the phone apart and put it back together a couple times, making sure that all peices are tight.
I am at a loss
Any suggestions will be appreciated
Thanks
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Click to collapse
i got my s200's screen leaked by itself without no pound by anythingelse.
in hong kong there's a nickname of acer's phone - the king of cracked mon.
the agent had my phone's mon changed twice, and i really worry the coming of the third becasue the agent will charge me.
Anyone else had this problem yet? Had mine since Oct. 4th
I didn't try to do a data wipe. Just took it to T-mobile for a replacement. Didn't want it to start working again because I had got a scratch on my phone anyways and it was a good opportunity to get a replacement.
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
tino888 said:
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
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My issue was the microphone on the phone. Did you not buy from T-mobile or other authorized outlet? Your phone should be within warranty.
Another thing to try would be a Data wipe/factory reset.
Another thing I noticed is that when I charge my phone there is an LED in the earpiece. My last G2's LED must have been defective.
Hi, what happen if you buy the phone from craiglist, how can I return ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Contact HTC about warranty service I guess. I don't understand why someone would sell the phone on craigslist when it is within the 14 day return policy for tmobile where you can get a full refund unless maybe it was stolen.
You can contact HTC here: http://www.htc.com/europe/CA_Hotline.aspx?region=NorthAmerica
I'm just speculating here, but it's based on past experience with flexible connectors like the one used to bridge the display portion to the body. I'm surprised to see the possible defect occurring so early in life of this handset, but the fact that the ribbon is forced to bend back 180 with a radius of less than 1mm when the display is open puts a LOT of stress on the thin conductors of the ribbon. The problem might have been precluded by HTC using carbon traces rather than typical metallic copper on this critical component. See for yourself by looking at your phone edgewise next time you flip it open. If we're lucky and enough handsets fail like this HTC MIGHT do something of a product recall. Incidentally, has anyone with a dead mic also experienced random screen garbage or erratic touch response? Again I point to the same design flaw.
Here's to hoping I'm dead wrong guys!
This problem just happened to me. With no apparent reason, the internal speaker stopped working. People can hear me, but I can´t hear anything.
Funny thing tho, if I activate the external speaker, it works. The problem is the internal speaker only.
Is it a known problem like the shoddy usb connector on some kaisers ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Click to collapse
dont say anything to tmobile about where you bought it from. there is a one year warranty the original date of purchase. at least there was with the motorola cliq that i got off craigslist. returned it for a fab'd one without scratches gonna do it one more time right before the year is up haha
My G2's mic has also stopped working, been looking around different websites for parts, but I can't seem to find it, u guys know anyone?
If I use it with the headphones/mic, it works fine, people hear me and all. If not, people can't hear me.
FWIW, I had this exact problem shortly before Christmas. the mic started by cutting out sometimes, then failing altogether. Using an external mic worked fine so it wasn't software, just the physical connection to the built in mic. I'm pretty sure that sivalley is right in his speculation that the issue is the flexible ribbon connector.
Fortunately for me my phone was under warranty and HTC arranged to pick it up etc.
Weirdly the day before they were due to pick it up, the whole screen stopped working. I could power up and feel the vibration etc, but the screen never came on. Again I think the common factor was the flexible ribbon.
When HTC repaired it it came with a long list of things they'd replaced to get it working again, so it may not be as simple as just replacing a ribbon connector.
I have no idea whether it's possible to source the parts, but it might be worth finding out how much HTC would charge to fix it if it's not under warranty (could still be a good deal)
this is getting irritating. still not fixed
It's a hardware defect.... Replace the phone. No software is going to fix it
Str8gahbidge said:
this is getting irritating. still not fixed
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Mine had a load of dust in the main mic, required cleaning the bottom grille out. Might want to try that before sending it off.
just wanted to update incase anyone searches for this problem and finds this thread.
I ordrered a new nexus 6p 64 gb gold and it shipped with mmb build on it. I immediately flashed it straight to Nougat. I am happy to say that I do not have this issue any longer on my new device. This is definitely a hardware issue.
I am trying to work with Huawei support to send my device in, but their service is not great at all. Still waiting 2 days for my UPS label...and then 10-14 days before they can get it repaired/replaced. I suppose I will have 2 6p's (which is fine as I have a 4th line anyway).
Congrats
Hello,
When I make a call, in 50% of the time, the person I call cannot hear me. It is very frustrating because... the Axon 7 is a phone.
I am A2017G 100% stock on official 7.1.1 and I made a factory reset after I installed 7.1.1.
I remember some messages about this problem in another thread but I think a specific threat has to be made because the problem was NOT SOLVED in 7.1.1.
How do you people live with this? Did anyone find a solution?
Envoyé de mon ZTE A2017G en utilisant Tapatalk
A2017G and I have this trouble too. My temporary solution is to turn of and of loudspeaker - as for now after that microphone works. I dunno why that issue occured in my phone after upgrading to 7.1.1. I do not have that trouble in 7.0.0 (I'm stock, locked bootloader).
While this may sound stupid and condescending, it's not meant to be. I used to face the same issue when I used the phone. Initially thought that it was a problem with microphone, but it was also a bit weird cos it only happened when the phone was in my right hand. That's when i realized that the microphone is placed at the bottom right corner. When I held the phone in my right hand my little finger would cover the microphone and the person at the other end couldn't hear me. Changed my grip and haven't had any problems anymore.
crazedgod said:
While this may sound stupid and condescending, it's not meant to be. I used to face the same issue when I used the phone. Initially thought that it was a problem with microphone, but it was also a bit weird cos it only happened when the phone was in my right hand. That's when i realized that the microphone is placed at the bottom right corner. When I held the phone in my right hand my little finger would cover the microphone and the person at the other end couldn't hear me. Changed my grip and haven't had any problems anymore.
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Need to check that - may we just keep covering mic with finger lol
Definitely not a finger! I am on standard 7.1.1 software and people do not hear me. People from Reddit.com have suggested installing Google Dialer and contacts but that unfortunately did not help. Any suggestions for now? Do we have to wait a month for updates?
This issue just happened to me for the first time. 3 attempts to call failed. The person could not hear me. A reboot fixed it.
Hope a solution is found.
I'm on stock, unlocked and not rooted, 7.1.1.
I confirm Little Finger has nothing to do with my problem. It is just a phone that can not make a decent call. Google Dialer did not help neither.
Indeed, a "fix" is to quickly activate loudspeaker then come back to normal... But the person you call already had time to say "Allo? Allo ?" à few times and be upset about it... Not professional AT ALL... I remember I bought... a phone.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Any one knows if there is a fix for this already?
I do not have that trouble on B2 7.1.1 update anymore.
I have the same problem on the U version of this phone and I have the latest software as of August 2017.
I used to have the same problem. I turned off VoLTE Voice calling and the problem went away.
Sent from my ZTE A2017U using Tapatalk
Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom. Sounds like you guys have an issue where turning speaker on and off fixes it, so this might not be the fix for your issue, but, I thought it was worth a try since it's basically free.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple. Take a needle to the tiny mic holes. Mine was so clogged, the junk in it actually looked like the hole until the needle disappeared into it like a toothpick into a brownie hah.
Crystal clear on calls now.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!
Mhcapa55 said:
Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom. Sounds like you guys have an issue where turning speaker on and off fixes it, so this might not be the fix for your issue, but, I thought it was worth a try since it's basically free.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple. Take a needle to the tiny mic holes. Mine was so clogged, the junk in it actually looked like the hole until the needle disappeared into it like a toothpick into a brownie hah.
Crystal clear on calls now.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!
Click to expand...
Click to collapse
Don't think its the solution to the muted call bugg. It's in every rom..the only thing that's helping us to go back to stock.
Don' think going back to stock helps either. I'm on Nougat 7.1.2 and it's happened 5 times now in 2 days for me. Nothing fixes it except a reboot. I've only had this phone for 6 days as well brand new.
For those with an older phone or one that does this all the time and reboot doesn't temporarily help, make sure the mic hole is not blocked with pocket lint or something.
fab4272 said:
Don' think going back to stock helps either. I'm on Nougat 7.1.2 and it's happened 5 times now in 2 days for me. Nothing fixes it except a reboot. I've only had this phone for 6 days as well brand new.
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If u flash slim2 based on stock u don't going to have the bugg.. The muted call bugg is in every custom rom and clearly it's impossible to fix that unfortunately.
So flash the slim rom and u are good to 2 go.
Wasn't this issue fixable by disabling the "okay Google everywhere" feature? I know it's claimed as just a workaround.
TheMagicianThing said:
Wasn't this issue fixable by disabling the "okay Google everywhere" feature? I know it's claimed as just a workaround.
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Click to collapse
Nope, I use LOS with no GAPPS and I experience the bug.