first off i just got the tmo hd2 us yesterday. everything worked fine sound wise last night and this morning was ok. at some point today while messing with it i realized i wasnt getting audio notification for texts i then tried music and speakerphone and nothing is working. both volume levels are up. could i have broken some setting or installed something? or did i really have my speaker give out on me after one day
last night i had the same problem,i did soft and hard reset and nothing still dead.
any ideas.
If a hard reset didn't fix this then I'd say it's a faulty unit and needs to be replaced. Sorry to be the bearer of bad news
Same with me this morning. Last night it was ok. I didnt install any softwares that could couse this problem. It happend on it's on overnight.
either of you sort this out?
Just got a HD2 in for repair with the same issue
I know speakers can cost less than a bottle of coke so I don't mind buying one to replace it but would prefer hearing your experiances first
thanks
Had the same exact issue. Tried everything from hard resets and re-flashing ROMs(All official). Never did HSPL. Just out of the blue one day it wasn't working anymore. I was ready to bring it for repair(still with warranty), but when I did the latest update from HTC site(Middle East and Africa), all of a sudden it went back to life. Ever since I've been battling with myself thinking if it was better I still send it for warranty repairs. My problem is I know it takes like more than a month for the unit to be returned to me since I'm from the Philippines, it needs to be shipped out for repairs.
Mine has also failed...yet I am in a country with no service center ...
Can this rear speaker be repaired by opening unit or this is not possible?
I so love the phone and this is such a bummer of a fault only a month old bought from seller on ebay in hong kong and am currently on holidays for the next few months. strangely blowing into the speaker worked for a few days but now its dead...
What you guys think?
Send it in for repairs any shop sell the speaker as I am apt with solder and electrical devices...
Related
Hi,
No doubt as many others have, I managed to drop my XDAII one too many times (they are a bit to light and smooth).
I think the speaker is no a bit duff as sometimes it stops working and I can't hear the other person. If I press on the circular bevel on the case that hides the speaker it starts to work, sometimes tapping the bevel also brings the speaker back to life.
I wanted to know, could this be a simple problem like the speaker connection coming loose or something more serious where a solder fix will have to be applied?
I think the device is still under warranty so I might be able to RMA it but I wanted to know how easy or hard is to fix this, can it be fixed by me or should I send it in to be repaired?
Cheers,
Taz
I would send it in for repair, once you break the security seal you will invalidate warranty and then you will be in trouble if another hardware failure occurs. It is probably a simple connection problem.
its just likely to be the spring connectors from the board to the speaker which is fixable (details can be found in the forums HERE).
However, the O2 XDAII has a 24 month warranty which i found out in November as i had exactly the same problem and decided to take it to my local O2 shop to have it repaired. It took them 1 week to get it back to me but they told me my unit was irreparable and gave me a reconditioned unit as a replacement. I was not very happy as the case was scratched all over etc and my unit was as new. I complained and asked them to give me a new unit. After a further 2 weeks and 2 more instances of sending it back to the repair centre i eventually got a brand new fully boxed XDAII (second battery, second case, second cradle etc etc) from the O2 shop but not until i kicked off with the manager stating how unprofessional O2 was in repairing/replacing a unit that was under warranty.
NB. New XDAII screens are no where near as good as the original screens when looking at it from an angle. They look fine straight on but colours fade/change when viewed from below or from the left.
Hope some of that helps.
Cheers mate,
I think I still have about a year on the warranty but I heard that the XDAII are no longer in production so I am a bit worried that I may not be able to get it repaired however a pal reckons they should upgrade me to the XDAIIs (I had one, didn't like it).
I will visit my local O2 shop in a few days and kick it off with the manager as well... to get some results of course
Cheers,
Godz
hi guys..
I was watching a video clip and suddenly I see I can't hear any audio from it. I was surprised.. I tried to soft reset it couple of times... but with no luck... I couldn't here any tap sound or even when the phone rings.. nothing sounds.. and finally I did hard reset... but in despair.. still the same problem. but when I try to shake my jam. I could feel something moving.. i don't know if any bit/piece is disconnected.. when i try to tap it hard at the speaker.. i could hear to the music and after few seconds.. its stops.. again..
Has anyone come across such a problem.. I think probably my speaker needs to replaced.. any suggestions or solutions to this..
I would await for ur replies.
kindly advise..
thanks
Iffu
i have the same problem to. Please Help!
This is a "common" problem with the Magician. Mine had it as well. I sent it for repair since it's still under warranty. Some ppl had the guts to open it and fix the loose contact themselves. So if you're not a techie just take it to your service centre for repair :-(
No sound?
Hi. i had a similar problem some days ago. no sound at all from my magician. i've discovered that the problem was that my magician thought i had headphones conected. a simple insert of a headphone jack and removal brought my sound back to live. No problems since than.
Just a gentle few bangs did the trick
After reading several suggestions and info about the speaker problem, I tested my 02 mini with a song. It played ok through the speaker. So the speaker works, but appears to not "Switch" on when being used as a phone. Anyway long story short - I hit the corner of it into the palm of my hand a few times and da da it works again. I also blew through the speaker hole. Someone mentioned that somewhere as well. Hitting into my hand seemed to provide enough impact without creating any damage.
Had same problem too, and sent it away for repair. Three weeks later and the repair company are sending me a replacement this week as apparently they were unable to fix it!
Fault appeared without any warning and I had been using the phone pretty heavily all day. All I hope is that the replacement will have a newer ROM installed to save my ineptness from screwing up an upgrade.
This Jam is a peice of shi#e. I bought one in February, had various problems with both speakers - regular earpiece was unclear and speaker phone was just too damn low in volume.
Some people claimed this was an exception, or that it was the ROM or whatever. Right......
Finally sent the Jam back for warranty repair in May- there were many other defects with the phone that accumulated. I had bought insurance as well so I told them to just replace it. The seller admitted that this (audio/speaker is a common problem in this phone)
I just got the insurance replacement today - yep ages later. This one has firmware 1.11 WWE.
Guess what: the speakerphone on this one (brand new replacement) doesn't work - at all. Not at all. This is brand new, out of thebox. Incredible....
What is worse is that I am going on a month-long trip in a couple of days, so there is no way I can get another one - and by the looks of it, even if I got a replacement, the chances are that it too is a piece of ****#e without a functional speakerphone. This I-mate Jam (or whatever the 50 name sit goes by) is just a low quality piece of garbage.
HTC/I-Mate is garbage company. There is no chance in hell I will be buying any future Jam or I-mate phone.
I really like the Orbit 2, its a great device BUT within weeks of getting mine, the rubber wheel fell off and it went back for a replacement.
It's happened again with my second one and so it's off for replacement again - I'm only a couple of months in to my contract and already I'm getting my third device!
How's it been working out for everyone else who owns an Orbit2? Any major issues? How's everyone feel about the device?
Is anyone fed up enough with it that they are looking to change?...possibly to the Diamond (which I have been considering). I had no issues with my original Orbit which I also loved but if this one keeps playing up then I'm gonna have to look in to canceling my contract and possibly getting a HTC Diamond - has anyone any thoughts on the Diamond as an alternative to the Polaris/orbit2?
Cheers!
Edit: Just realised I've posted this in the 'upgradeing' sub-forum rather than the Polaris forum, apologies for that! maybe a mod could move it if needs be? ta!
The wheel fell off mine too.
Least they replaced it and the new one is going well
I'm hoping this doesnt happen to mine, I'm not on contract with O2 and bought the phone off steelbay. Is there no way you can re-attach it yourself with locktite ?
Nogs
i have O2 OrbitII for more than a month and no problem at all
i bought it from eBay too
nogs - there's a load of other threads about this rubber wheel problem, its quite a big issue but I think others have managed to stick it back on somehow (as long as it hasn't been lost!)
I tried superglueing one of mine and screwed up the rubber!
I'm on my fifth Orbit 2 since April. The rubber wheel fell of three of them and the data connection of the usb socket failed on the fourth.
O2 suggested another handset, but there's nothing really suitable, it's a real shame as the phone is great when it's in one piece.
That's mad! to be fair though, it's cool of O2 to keep sorting it out for you and for and it's reasuring that they offered a different handset. I see what you mean though, there's not much else to choose from at the mo when it comes to O2!
My thrid one has just arrived, so far so good I'll see how it goes. They are great phones aside from these issues.
I'm using my Orbit for over 6 weeks now and I'm very happy with it. Never had any probs with the wheel or anything else and hopefully I wont considering I've voided the warranty by unlocking the phone,installing new radio and new rom on it.
I use my Orbit heavily as an mp3 player and the only minor issue I encountered was with the mini usb connector when I plug in the wired headset or an adapter for headphones. 2 weeks ago one of the earphones on the wired headset even stopped working bc of the connector. (its the headset not the phone) I wish HTC would have integrated a TRS connector..
*And yes I want to change it bc I don't have video acceleration, accelerometer built in and VGA screen but I won't do this until HTC Android is out or if it takes ages until they'll release it I'll go for whatever will be available in spring/summer 2009. So far the device does everything I need and I'm very happy with all the other functions.
I have O2 orbit2 now 3month.. ring is no problem but camera button is too bad..
it makes feel hard to press button.. how about you?
yup, camera button is very hard to press
i thought that there's some dirt underneath, but it's not
it's just hard button ...
luckily i don't use it that often
Thought I'd update this for the hell of it. I'm now on my 4th Polaris - good times!
I'm on my fourth too, gonna be sending this one back aswell!! 3 wheels and a failure! The wheel fell off this one in 4 days!
Think I will superglue it on next time!!
On the upside I did get 3 complete box sets with all the accessories!
biscuitboy said:
On the upside I did get 3 complete box sets with all the accessories!
Click to expand...
Click to collapse
Me to!!!
I've a big pile of accesories and no idea what to do wit them, including 3 spare car kits and a battery I kept.
is it just me or does it seem like only the orbit jas the issue with the ring falling out? does anybody have a touch cruise that the button has fell out off?
I've got an Orbit 2 and it's just started falling apart. First the screen became separated. I think it's the digitizer as it still works, but i can see liquid in between the layers.
Then a week later the rubber ring fell off.
Not sure what to do as I bought it on eBay... Any suggestions?
I love this phone and would like to get it replaced...
Might be worth calling the manufacturer to see if it's still covered by a warranty then if it is you should be able to get it repaired or replaced. Failing that, you may have to cut your losses and put it back on EBay or pay for it to be repaired.
Anyone else had this problem yet? Had mine since Oct. 4th
I didn't try to do a data wipe. Just took it to T-mobile for a replacement. Didn't want it to start working again because I had got a scratch on my phone anyways and it was a good opportunity to get a replacement.
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
tino888 said:
Me too. When I use my headphone, people on the other line can't hear me. This happen more than once. I try to do a hard reset but it still don't work.... anyone have any solution.
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Click to collapse
My issue was the microphone on the phone. Did you not buy from T-mobile or other authorized outlet? Your phone should be within warranty.
Another thing to try would be a Data wipe/factory reset.
Another thing I noticed is that when I charge my phone there is an LED in the earpiece. My last G2's LED must have been defective.
Hi, what happen if you buy the phone from craiglist, how can I return ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Contact HTC about warranty service I guess. I don't understand why someone would sell the phone on craigslist when it is within the 14 day return policy for tmobile where you can get a full refund unless maybe it was stolen.
You can contact HTC here: http://www.htc.com/europe/CA_Hotline.aspx?region=NorthAmerica
I'm just speculating here, but it's based on past experience with flexible connectors like the one used to bridge the display portion to the body. I'm surprised to see the possible defect occurring so early in life of this handset, but the fact that the ribbon is forced to bend back 180 with a radius of less than 1mm when the display is open puts a LOT of stress on the thin conductors of the ribbon. The problem might have been precluded by HTC using carbon traces rather than typical metallic copper on this critical component. See for yourself by looking at your phone edgewise next time you flip it open. If we're lucky and enough handsets fail like this HTC MIGHT do something of a product recall. Incidentally, has anyone with a dead mic also experienced random screen garbage or erratic touch response? Again I point to the same design flaw.
Here's to hoping I'm dead wrong guys!
This problem just happened to me. With no apparent reason, the internal speaker stopped working. People can hear me, but I can´t hear anything.
Funny thing tho, if I activate the external speaker, it works. The problem is the internal speaker only.
Is it a known problem like the shoddy usb connector on some kaisers ?
tino888 said:
Hi, what happen if you buy the phone from craiglist, how can I return ?
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Click to collapse
dont say anything to tmobile about where you bought it from. there is a one year warranty the original date of purchase. at least there was with the motorola cliq that i got off craigslist. returned it for a fab'd one without scratches gonna do it one more time right before the year is up haha
My G2's mic has also stopped working, been looking around different websites for parts, but I can't seem to find it, u guys know anyone?
If I use it with the headphones/mic, it works fine, people hear me and all. If not, people can't hear me.
FWIW, I had this exact problem shortly before Christmas. the mic started by cutting out sometimes, then failing altogether. Using an external mic worked fine so it wasn't software, just the physical connection to the built in mic. I'm pretty sure that sivalley is right in his speculation that the issue is the flexible ribbon connector.
Fortunately for me my phone was under warranty and HTC arranged to pick it up etc.
Weirdly the day before they were due to pick it up, the whole screen stopped working. I could power up and feel the vibration etc, but the screen never came on. Again I think the common factor was the flexible ribbon.
When HTC repaired it it came with a long list of things they'd replaced to get it working again, so it may not be as simple as just replacing a ribbon connector.
I have no idea whether it's possible to source the parts, but it might be worth finding out how much HTC would charge to fix it if it's not under warranty (could still be a good deal)
The last week or so I'm having trouble with my top speaker or the left speaker. I don't know what happened to it, it just stopped working. I've tried different kernels and cleaning it with air. I hope it's not a hardware problem and something that is easily fixed. I was wondering if anyone else has heard or run into this problem with their device. If so I'd love any suggestions, thank you.
Have you tried returning to factory stock? Sounds like it's hardware related.
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
JoshuaMh said:
Have you tried returning to factory stock? Sounds like it's hardware related.
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Click to collapse
No not yet....I'm trying to see if other's have had this problem and have had a fix other than return it or factory reset. I'll give it another week or so and try. Thanks for the reply.
maamdroid said:
I just received my 6p last week. Top speaker does not work at all. Also, when in a call, speaker phone the other end cannot hear me at all.
I already initiated an RMA.
Mine is a hardware issue. I am still 100% stock. Google told me I had to RMA it with the store I purchased it from or go through Huawei. First time I've heard that. Though, since I just did purchase I'm still within the 14 day window to go through the place I purchased from.
Click to expand...
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I really hope it's a software issue, I'm overseas and sending it back really isn't an option. Thank you for the reply, I hope your new one doesn't have the same problem.
top speaker not working
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
alidgh said:
hi.. I would like to know what u did for your upper speaker since I'm facing the same problem and some told me that the device should be opened and the upper speaker should be replaced by a new one , ( I cant return the phone )
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I had to return it and I got it back fixed...Doesn't sound good for your situation.
I really do love the 6P. Next time I will only be buying through Google though.
Top speaker not working
Hi. I'm having the exact same issue. I purchased a replacement speaker but didnt worked either. I can't return the phone and also I like it better than anything in the market. Any workaround on this please?