I'm on marshmallow and it got down to 5% after a near full day use and I plug it in and nothing. I don't have the original moto charger but have a lg fast charger and a Samsung fast charger and neither wants to charge the phone. Any recommendations?
You may have already done so but turn it off and plug charger in and leave it a while. I've had an issue with another Motorola phone in the past where it wouldn't charge in either state when battery was nearly depleted. It has appeared not to start charging (switched off) but if left a while has started and gone on to charge. Check there is no debris in the USB slot too which can stop the USB lead connecting. Sorry if this is teaching your granny to suck eggs
It may have a fault which would then need repair. Shame you can't try the supplied Moto charger?
nellycruzz said:
I'm on marshmallow and it got down to 5% after a near full day use and I plug it in and nothing. I don't have the original moto charger but have a lg fast charger and a Samsung fast charger and neither wants to charge the phone. Any recommendations?
Click to expand...
Click to collapse
Here's another protip that might be obvious to you, but I'll post it for sheer amusement value.
Check the port for debris as Richy101 recommends. If you clean it your best bet is compressed air. If that can't get it out and you decide to fish around in there be certain to use something non-conductive.
I know a guy who tried to get a big hunk of pocket lint or something out of his iphone charging port. He used a metal pick and managed to short the wrong pins and fry something; at least I assume that is what happened because his phone was a hard brick after his cleaning attempt. Bonus: he is an electrical engineer! :laugh:
Thread Closed. Please only create one thread on this matter.
The thread with the most support created about this can be found here: Using Samsung Fast Charger To Charge Phone?
Related
Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
__________________________________
Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
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I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
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Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium
so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
Click to expand...
Click to collapse
thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
Click to expand...
Click to collapse
OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.
Hi all.
This morning I woke up as usual and tried to unplug my phone from the charger with one hand. It didn't un plug.
I had to force unplug because charger plug melted inside the phone usb port.
A black smoke came out from the charger plug
The result is an unusable nine months old phone, a burned out night stand, and its original cable (with original charger) completely melted inside the phone.
It's a luck it happened in the morning.
I see someone else did already have the same issue.
LG shoud think about it. Maybe there is a defective stock of cables that should be checked and replaced.
Cheers,
David.
PS I cannot post images, its a long time i do not enter here and my account did not exist anymore
So now i'm a newbie again!!!!
Private message to me and i'll send you the images.
I just bought mine last November 2016 and I'm aware of this issue before i got my phone. Since i got mine, i didn't attempt to charge it overnight because of this issue. I just charge my phone while i'm preparing to get to work and by the time i'm ready to go out (which takes me 30 mins to prepare) as nexus 5x has quick charge capability which is really fast, from 15% to 85% in just 35-40 mins.
Although phones should be really handle the charging limit once the battery hits 100%, but i think the charger (which has a 3.0A) can't do this. Do you still have your warranty up? its better to send your phone to LG with the charger and they might issue you a new phone.
yoorie016 said:
I just bought mine last November 2016 and I'm aware of this issue before i got my phone. Since i got mine, i didn't attempt to charge it overnight because of this issue. I just charge my phone while i'm preparing to get to work and by the time i'm ready to go out (which takes me 30 mins to prepare) as nexus 5x has quick charge capability which is really fast, from 15% to 85% in just 35-40 mins.
Although phones should be really handle the charging limit once the battery hits 100%, but i think the charger (which has a 3.0A) can't do this. Do you still have your warranty up? its better to send your phone to LG with the charger and they might issue you a new phone.
Click to expand...
Click to collapse
Actually, you shouldn't care about time charging. When phone is fully charged, the charger should turn off or not charge the phone.
It's more than ten years I charge devices in the night. Never ever happened a thing like this.
I'm curious what LG will answer to me......
I also charge my previous phone (Sony Xperia Z3 Compact) every night and plugged it out in the morning. But When i heard that Nexus 5x has this issue, i just charge my phone before i go in the office, since i'm fully utillizing its fast charging feature.
I already read some thread here and there are some particular model of chargers that doesn't pass some test.
My charger model is: DONGDO (MCS-N04ED)
My Phone Unit: LG-H791
It happened to my phone before, with the usb a to c cable from Google, I charged it from a notebook usb port, and soon after, I smelled some plastic burning. The device was unplugged, and the phone charge normally with another cable over usb or with a wall socket. I called Google and they are willing to exchange for a new cable
I charge mine every night for a year with stock charger and never had problems
giegi said:
Actually, you shouldn't care about time charging. When phone is fully charged, the charger should turn off or not charge the phone.
It's more than ten years I charge devices in the night. Never ever happened a thing like this.
I'm curious what LG will answer to me......
Click to expand...
Click to collapse
hilla_killa said:
I charge mine every night for a year with stock charger and never had problems
Click to expand...
Click to collapse
Maybe this issue is isolated only for some specific unit. what's your device model?
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
I have a solution, although it may not be ideal. But you can buy an external battery wall charger. Then you can swap between two batteries.
Link: https://www.ebay.com/itm/New-Univer...514314?hash=item33c1c91a8a:g:cUkAAOSwLmlbNdh2
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
u can get the charging port on eBay. then give it to a phone technician to help u change it. it's at most $5 on ebay
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
Look for a qi back charger that can be used to charge it wirelessly?
princedede said:
u can get the charging port on eBay. then give it to a phone technician to help u change it. it's at most $5 on ebay
Click to expand...
Click to collapse
The shipping free for ebay hurts.
My current setup is interchanging 2 batteries and charging them on my battery pack
As per the wireless charging -- I was hoping I could still use my device as tether or as usb drive </3
Alibaba0101 said:
Look for a qi back charger that can be used to charge it wirelessly?
Click to expand...
Click to collapse
Won't work with a metal back
The reason the port is not available separately is because it's soldered to the main board, not easy to replace unlike the headphone jack, loudspeaker, screen, and vibration motor
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
lesdense said:
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
Click to expand...
Click to collapse
Either you have a cheap low quality battery or you probably burnt it up with the heat gun. The NFC pad is on top of the battery if that still works then I highly doubt anything else was damaged but I could be wrong. Worse case scenario you desoldered something on the motherboard but I doubt it. First check the wattage on your wall charger if it says 5 volts and 1 Amp then that's your issue. Most wall chargers or USB ports I use have to be at least 5 volts and 2 amps or it will not charge and it'll actually get stuck at 90% like in your case because the charge rate slows down after 80% I believe and a crap wall charger won't have enough power to charge the phone like a high quality OEM wall charger would.