Samsung Galaxy S6 Edge Plus Data Problem (Help) - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Samsung Galaxy S6 Edge Plus
My phone data all of a sudden just started going nuts.
It goes on and off instantaneously and I can't use my data at all.
I have no clue how I can fix this. I've done a soft/hard reset.
I don't know how to fix this. It just happened out of no where
and it's been 9-10 hours since it started. Still turning on and off
instantaneously

TheLovelyBlues said:
Samsung Galaxy S6 Edge Plus
My phone data all of a sudden just started going nuts.
It goes on and off instantaneously and I can't use my data at all.
I have no clue how I can fix this. I've done a soft/hard reset.
I don't know how to fix this. It just happened out of no where
and it's been 9-10 hours since it started. Still turning on and off
instantaneously
Click to expand...
Click to collapse
Have you changed/updated your rom/kernel? or installed second party network app like Smart network etc ??

Konsstantine34 said:
Have you changed/updated your rom/kernel? or installed second party network app like Smart network etc ??
Click to expand...
Click to collapse
I have rooted the phone and I have installed a second party network app, but it did not work o-o.
So I factory reset the phone.

Related

Tab rebooting every night between 6-8pm . help !

hey everyone,
maybe someone can shed some light on this issue.
every night for the Last week, whether plugging in to charge, or turning on the wifi function or just unlocking the tab.. it suddenly without warning it reboots. i can't figure out why and what is causing it to reboot?
thanks in advance for any replies!
Galaxy Tab / xda-app
you have anything scheduled to run at that time, any apps?
How long have you had it? I've been reading a lot about some having troubles with this sort of thing. The SG Tab will all of the sudden just vibrate once or twice then just reboot for no apparent reason. I would think that if you've had it for a while, then you would've run into the problm already. My first Tab done the same thing and I ended up taking it back and exchanging it for another one.
hey guys,
no apps set to run at that timeframe. and now in the morning when i unlocked the unit and clicked the wifi button to turn on, the screen goes blank (and I sigh. . .) as i just watched it reboot!! its never done that in the mornings.
Yes, i have had it since Nov 2010. it is a Tab from Asia. to be precise the Taiwan market. so it has gsm functionality built in. i have rooted it or anything. its stock.
butb i have noticed that after installing an anti virus software it started to reboot. it never did before. i have uninstalled it for over a month now and everyday the tab reboots. I have also done the same for apps from the market. install and uninstall.
maybe i should restore and start from scratch?
Galaxy Tab / xda-app
You should uninstall the anti virus software. There isn't any android virus.
It happened to mine yesterday while I was turning my wifi on. And I've only had my Tab for about two weeks now.
Sent from my GT-P1000 using Tapatalk
maxima0002 said:
hey everyone,
maybe someone can shed some light on this issue.
every night for the Last week, whether plugging in to charge, or turning on the wifi function or just unlocking the tab.. it suddenly without warning it reboots. i can't figure out why and what is causing it to reboot?
thanks in advance for any replies!
Galaxy Tab / xda-app
Click to expand...
Click to collapse
If it's happening only at night, do you think it's something to do with 'Quiet times'? Like, for example new mail notifications we can set a quiet time. May be you should check which all apps offer quiet time and disable it for a day.
maxima0002 said:
hey guys,
no apps set to run at that timeframe. and now in the morning when i unlocked the unit and clicked the wifi button to turn on, the screen goes blank (and I sigh. . .) as i just watched it reboot!! its never done that in the mornings.
Yes, i have had it since Nov 2010. it is a Tab from Asia. to be precise the Taiwan market. so it has gsm functionality built in. i have rooted it or anything. its stock.
butb i have noticed that after installing an anti virus software it started to reboot. it never did before. i have uninstalled it for over a month now and everyday the tab reboots. I have also done the same for apps from the market. install and uninstall.
maybe i should restore and start from scratch?
Galaxy Tab / xda-app
Click to expand...
Click to collapse
you mean you have not rooted it or you have rooted it???
Thanks for the replies.
There is no quiet time installed.
Never been rooted. Stock as stock can get.
I have uninstalled the antivirus software already.
Yesterday, same thing (rebooting). I am expecting it to reboot anytime soon now. . . Sigh. .
some of my Tabs specs:
android 2.2
baseband P1000ZUJJ2
kernel: 2.6.32.9 root @sep-51 #1
build nber: FROYO-ZUJJ4
Galaxy Tab / xda-app
Maybe you should check if there's a firmware update out and flash it. But remember to backup all you apps and settings first.
Sent from my GT-P1000 using Tapatalk
Thanks for the suggrstion.
Samsung website has no info that I could find.
Thanks for any suggestions guys/girls.
I think i may backup and reset the whole device.
Galaxy Tab / xda-app
You have just suggested what I was about to say..... Perform a Factory Reset and see if it still happens on a 'untouched Tab'.
By untouched I mean do not install ANYTHING.... Simply set up your Tab and then see what happens at the time when you mention it is acting in the manner you describe.
If you have not already performed the Factory Reset you could try turning off your Wifi before the time the Tab reboots itself.
The reason being to see if there is an App that is hitting the Wifi for an update.
With the Wifi turned off the update can not get through, it would have to use 3G (if you have it).
You could then start to isolate what App is causing the issue.
Now something is just wrong. The Tab is now resetting anytime of day ONLY when I turn on wifi.
I removed all apps and factory reset the tab, monitored if the phone resets itself and it does even without any loaded apps!
What to do now?
Galaxy Tab / xda-app
flash a new rom
sometimes factory reset does not solve the whole problem.
I suggest to make a firmware repair using the samsung software.
I used to have like 14 pages of apps, thats like 200+ sitting around on my tab memory. My tab had freezed, lagged and rebooted like crazy, I made a backup(100 apps) and a factory reset and my tab *temporarily* stopped doing all of these things, then I started again with my hunger for apps and the issues started again.
My advice: beware of the apps, I started to suffer all of these after I completed the 6th page of my launcher and now I have to keep closing apps and services to maintain stability.
Thanks for the suggestions from the both of u. I will look into it and reflash as my solution.
Thanks again!
Galaxy Tab / xda-app

Help! Time is never right on mu phone

Ive had a note 3 now for around 2 weeks, one thing that is really annoying me is the fact that my clock (both screen widgets and system clock) keep changing randomly by itself. It can jump 6 hours or 1 hour it doesnt seem to be the same every time. I have tried multiple factory resets through the setting option and also through the phones recovery menu. I have cleared cache on the clock app and the phones cache from the recovery menu, still no avail. I have been looking and seen there are others that have experienced this problem but i cannot for the life of me find a fix that doesnt involve rooting my phone. I use alot of apps that will not be compatible with a rooted device.
I have tried auto time and manual time, When its wrong if i go into airplane mode and back out it normally corrects itself for a few hours but then changes again. Sometimes i need to reboot the phone to correct the time.
Can anybody help me out??
Have you tried if the same thing happens without the SIMcard inserted? I remember a case where someone had this and the cause was a faulty SIM.
ShadowLea said:
Have you tried if the same thing happens without the SIMcard inserted? I remember a case where someone had this and the cause was a faulty SIM.
Click to expand...
Click to collapse
Yeah tried leaving the sim out overnight still no joy
Have you turned GPS off? There were a few complaints the GPS would update and hink it was somewhere else in the world causing the time to change and people to miss alarms that had been set....
Tried with GPS still nothing
I had this issue on my note 2, jb 4.3.
And was the same with my note 3 on jb 4.3.
On my note 2 is still like that until now. But my note 3 the issue has gone after upgrade to KK.
Sent from N7105, DN3 with AGNi kernel.

Note 4 will Auto Restart even not using it!!

Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
Click to expand...
Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...

My phone restarts itself at night, is yours also behave like this?

I have a weird problem with my note 4. It restarts itself 2-3 times but only at night. It starts at about 3, 4 am and then every hour or so until 7 am. I hear the buzz on every restart. Also my gear fit connects and disconnects every time with a vibration buzz. It drives me nuts!
Do you have the same problem?
I already tried a factory reset, also disabled the automatic sync to the servers. Also formatted the SD card inside the phone and tried to remove it completely but the phone still restarted at night.
I went to the Samsung center- they sent it to the lab and the lab said that the phone does not have any problem at all- but they did not check it at night.
I'm on the latest firmware N910FXXU1ANJ4
Can you help me? What could be the problem? what can I do???
If it happens again...get a video recorder..record the event...show it to samsung..demand a replacement. My device had no problems what so ever when it was completely stock, or after rooting or when using custom rom.
Sent from my SM-N910C using Tapatalk
That is so odd...! What if you tried to video record the phone restarting and show it to the service centre? Maybe with a timestamp so you can stitch together the restarts and demonstrate what happens every night.
iR¡[email protected]!* from i9505 via Tapatalk 4
I will do what you suggest . I will record the phone on video and show them what it does. This is not normal if I'm the only one who have that problem.
Hope you can exchange a new one
I dont have that problem
I will sue them. This is the only way. Because they are like wall. not possible to prove that you are right
i have same issue but try to factory reset it. remove the sd card if you using one. and noticed it. i work evening shift thats why i noticed my phone boot itself . now after i factory reset o havent encounter any auto restart .
jebjebss said:
i have same issue but try to factory reset it. remove the sd card if you using one. and noticed it. i work evening shift thats why i noticed my phone boot itself . now after i factory reset o havent encounter any auto restart .
Click to expand...
Click to collapse
I did a factory reset. Also removed the SD card and checked. It does the same thing.
On Friday I bought N910c in Poland. I'm having absolutely same problem as you. Factory reset didn't fix the issue (((
Googling for a soluton...
meleha said:
On Friday I bought N910c in Poland. I'm having absolutely same problem as you. Factory reset didn't fix the issue (((
Googling for a soluton...
Click to expand...
Click to collapse
I don't think that there is a solution. There is something wrong with the phone because not all the units faulty. Tonight i will film the phone on video camera to prove it and sue the company. They refusing to refund my money because they claim that the phone does not have any problem.
I have got that issue, but it just turn off by itself while recharging at night
I'm having the same problem with my Moto X 2014. It reboots itself only at nights one or more times. I've trying everything without any success. Did you manage to fix yours?
Thanks!
Do you have any memory management software installed? Some of them kick in when phone is not used for longer time and maybe it deletes something what causes phone to reboot?
Sent from my SM-N910T using XDA Free mobile app
If it's only at night whilst charging, it could just be an overheat problem.
Sent from my SM-N910F

s7 edge randomly freezes and restarts

ever since the 7.0 update my s7 edge has been randomly freezing and restarting its self, no matter what i do, i tried clearing cache partition, i tried a factory reset, but my device still seems to freeze and restart.
im trying to find out how i can go back to marshmallow apparently factory reset still on 7.0.
stock or cook rom?
dhtheshy said:
stock or cook rom?
Click to expand...
Click to collapse
its stock, never rooted.
Me also the same sometimes it freezes and starts again
Fahimxda said:
Me also the same sometimes it freezes and starts again
Click to expand...
Click to collapse
i thought it was only me, its really annoying on marshmallow it was fine, now randomly itll just freeze and restart.. it no matter what i do, i could be browsing on chrome or just unlocking the device, its just random..
i want to go back to marshmallow.. until they fix this garbage.
streetkilln said:
ever since the 7.0 update my s7 edge has been randomly freezing and restarting its self, no matter what i do, i tried clearing cache partition, i tried a factory reset, but my device still seems to freeze and restart.
im trying to find out how i can go back to marshmallow apparently factory reset still on 7.0.
Click to expand...
Click to collapse
I have the same problem (random reboots). I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random but the average is a restart every 6-7 days. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared.
GeekTN said:
I have the same problem (random reboots). I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random but the average is a restart every 6-7 days. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared.
Click to expand...
Click to collapse
seems u have it better than me, mine restarts about 2-3 times a day, i havent had a single day without a restart, its aggravating me.
streetkilln said:
seems u have it better than me, mine restarts about 2-3 times a day, i havent had a single day without a restart, its aggravating me.
Click to expand...
Click to collapse
Have you reset your phone?
Yeah i have exactly the same problem ... we can write case after the restart (case with the problem + logs ) in Samsung member app installed on our phones !
master89q said:
Yeah i have exactly the same problem ... we can write case after the restart (case with the problem + logs ) in Samsung member app installed on our phones !
Click to expand...
Click to collapse
Yes I have this problem of random reboots and I sent an error report via Samsung Members, so that Samsung is aware and corrects this bug as soon as possible.
GeekTN said:
Have you reset your phone?
Click to expand...
Click to collapse
Yep twice still same issues
streetkilln said:
Yep twice still same issues
Click to expand...
Click to collapse
Have you installed any applications recently? What is the version of your firmware?
GeekTN said:
Have you installed any applications recently? What is the version of your firmware?
Click to expand...
Click to collapse
Nope and 7.0
My Galaxy Tab S2 does this...its very annoying and I cant figure out what is causing it.
I had random restarting problems with my G901F and i fixed the problem with a custom kernel and raising cpu minimum frequency limit by 400 mhz. No other methodes worked but this.

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