Is it possible to claim warranty without the bill paper?
It was a gift and i was wondering if with IMEI i can claim warranty, i still have 1 year of warranty so i would like to know this in case i run into any hardware problem on the S5
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Hi all,
A while back I broke the screen of my i9000, and instead of bringing it back to Samsung to get the screen replaced I bought it to some random phone repair shop to get my screen replaced for cheaper.
My phone technically has a year warranty, but since they removed the Warranty Void if tampered with sticker at the back Samsung will definitely not fix my phone for me, so I was wondering if there was anywhere on the internet or any shops (I live in Hong Kong) that sell that Warranty Void if tampered with sticker, so I could bring it back to Samsung for warranty, or just bring it to an electronics shop to trade in (They usually trade in for a higher price it the phone has warranty).
Thanks!
EZTYC
Anyone bought their s3 from Amazon?
I'm most likely going to buy it from amazon.ca, but when it says "no warranty" does it mean no warranty from Amazon or both Amazon warranty & Manufacturer's warranty? I noticed the abundance of gs3 sudden death threads and I'm not sure if I still want to buy it from Amazon if it doesn't even have manufacturer's warranty.
I recently got an I-9300 from newegg.com, well known tech supplier in US. They give 90 day warranty -- not full Samsung but better than nothing. You can also buy 3rd party warranty from them.
I've seen a few threads with people asking what the ramifications are of having knox tripped. I rooted my Note 4 as soon as I could and tried a few custom roms. I consistently had problems with bluetooth connectivity and gps tracking across stock, Cyanogen, and modified TW roms. I'd had enough and decided to send my phone to Samsung for repair citing these three issues:
1. Gps cannot determine my location accurately
2. Bluetooth audio skips/stops every few minutes on all devices
3. In one corner of screen there is a hairline crack but there doesn't appear to be any physical damage. It's hard to describe this but it wasn't from a drop. My best guess is pressure from accidentally sitting on it.
Unit was received and immediately sent back unrepaired due to Knox flag being tripped. I'm not really upset at that they wouldn't troubleshoot the gps and bluetooth. Those could be software and according to their terms i've modified that. I'm surprised they didn't email or call to offer a paid out of warranty service though.
Granted, I represent a sample size of 1 so keep that in mind.
* Unit was flashed to stock via Kies before being sent in for service.
Well, that's exactly what "Knox warranty void" flag is for... You can get it repaired through the store you bought it from if you are in EU though.
If you're in the European Union and your device falls faulty within the first 6 months, it is assumed it is a manufacturer's defect. Rooting your device does not void your warranty with the store because in order for the store to say "we cannot repair the device because it's been rooted" they have to have evidence that rooting the device was the direct cause of the malfunctions. If they refuse, threaten with Trading Standards and inform them that they're in breach of your statutory rights.
You should have a look at this: http://forum.xda-developers.com/android/general/samsung-knox-trigger-bothers-t3028728
Hello!
I need send my note 4 to warranty but I have KNOX WARRANTY VOID: 1
PLEASE, there are some way to clean this count for warranty reasons...??? (in note 2 was possible)
THANK YOU SO MUCH !
Carom3de said:
Hello!
I need send my note 4 to warranty but I have KNOX WARRANTY VOID: 1
PLEASE, there are some way to clean this count for warranty reasons...??? (in note 2 was possible)
THANK YOU SO MUCH !
Click to expand...
Click to collapse
That's been patched and not possible that I've seen.
nine5raptor said:
That's been patched and not possible that I've seen.
Click to expand...
Click to collapse
Thank you
speedyjay said:
If you're in the European Union and your device falls faulty within the first 6 months, it is assumed it is a manufacturer's defect. Rooting your device does not void your warranty with the store because in order for the store to say "we cannot repair the device because it's been rooted" they have to have evidence that rooting the device was the direct cause of the malfunctions. If they refuse, threaten with Trading Standards and inform them that they're in breach of your statutory rights.
Click to expand...
Click to collapse
This. It's along the same lines of dealerships attempting to void warranties on modified cars when there are failures that are in no way due to the modifications. The main issue is all the runaround you may have to deal with to get the carrier or manufacturer to step up depending on whom you're dealing with.
Hello, so i already know knox voids warranty, but in europe things seem to be different, and i also got my device from amazon (spanish one) , i was wondering if someone has experience with them and know if they will care or not for knox 0x1?
Short answer: Yes, they will care.
See, even if you buy from Amazon, they will not be the ones repairing it. They're going to send it to a Samsung certified repair shop. These shops are instructed by device manufacturers to check for certain things. In Samsung's case, they're instructed to check for the Knox flag. If it's tripped, you're going to get notified that your device is no longer covered by the OEM warranty. At that point, you're gonna have to ask Amazon to have it repaired under the statutory warranty and pray that Amazon will play along.
Thanks i got the device some days ago, but i'm a flashaholic, also i can't be without root, i'll give it a few days and if there's no hardware problem or anything with the device i'm gonna take it's virginity, Peace.
for the past years i been using samsung phones, wherever i had an issue i took it my carrier they replaced it for free
i had note 3 with burn camera sensor, s7 edge that didnt turn on they replaced the broken hardware for free.
this time, i had a Pink line on my screen, my phone have never been dropped, the issue is well documented
but samsung voided the warranty because the phone was knox was tripped, the phone was on stock firmware.
refused to repair it, charged 300$ to change the screen.
so pretty much , now they going hard with warranty and refuse to fix issues , even if they are manufacture defects, if knox warranty is tripped.
anyone know a brand that doesnt void warranty if rooted?. samsung install too much bloatware not to root
Which country you live in?
OnePlus phones...