Note 4 freezing so bad.. - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello guys.
So my Note 4 started freezing before 1 week, the phone was so great without any issues, suddenly the phone started freezing SO BAD and sometimes restarting, so I decided to do a factory reset, I did it twice and I also wiped cache but the phone is still freezing! The phone has stock android and never rooted it.
Any one else is facing this issues also? Help

I have this problem too, random freezes at random time since 1 week. Tried almost every ROM and even tried the stock firmware again, same problems. Please someone help us ;~;!

I have the same issue when typing, I'm using the google keyboard and when ever I'm typing a message it always catches up. It freezes mid typing and you see the line blinking like its wait for you to type and a couple seconds later is catches up.

I had similar issues, turned out to be a problem with SD card, plug it into your pc and do the SD card check for error.

Exynos or Snapdragon model?

I have Exynos, same issue, N910C

Vichenec said:
I had similar issues, turned out to be a problem with SD card, plug it into your pc and do the SD card check for error.
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Click to collapse
I already removed it.
Dejan92 said:
Exynos or Snapdragon model?
Click to expand...
Click to collapse
Snapdragon

I had this same problem with both note 3 and note 4. Turned out it was the micro sd card i used the same card on both devices. It was a fake samsung card nought from amazon.

I've also got something similar. 910F. Lagging regularly, sometimes so bad the phone restarts itself. Today has been the worst of all, about 5 reboots during the day and frequent lag when it is working.
So far tried changing batteries, removing SD card, uninstalling most recent apps and those which tend to generate notifications, a wipe (without restoring apps/data for everything).
Running out of options now, just tried turning off finger print scanner and svoice to see if that helps at all.
Feels like it must be an app (google?) that updated recently and is causing issues, I definitely get more lag when using google applications (play, chrome etc).

Related

Nexus 7 2013 random freezing

Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
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Click to collapse
What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
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Click to collapse
What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
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Click to collapse
No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
Click to expand...
Click to collapse
Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app

SM-N900W8 & CM11 M12 bugs and issues :(

I have a Canadian Note 3 (SM-N900W8), it's KNOX 0x0 rooted and I have CM11 M12 installed. I have been using only the M builds since I got this phone, I didn't even set up Touchwiz when I got it, I rooted and installed Cyanogenmod out of the box.
Now, with the new CM12 builds coming out, what happened to CM11, are they going to fix the remaining issues? Or did they just bail on legacy KitKat users because I'm having TONS of problems and I don't want lollipop, it runs like absolute crap for the nightlies right now and CM11 M12 isn't much better. Bluetooth takes a couple of attempts to connect, when it does my phone runs super slow to the point it force restarts. For instance, if I'm driving around, listening to music on the car stereo, pull over some where, find a new album on Google Music, start playing that, it's all good, do this a few times, every time I use my phone it gets slower and slower until it force restarts and then bluetooth has trouble connecting again. I've tried this on a few other vehicles of different brands and aftermarket stereos and it's the same result.
Audio is all funky when bluetooth is on too, it sounds like robots for the system sounds and if bluetooth drops while it's connected the music starts playing from the phone and sounds all roboty. I always do clean flashes too and the latest Paranoid Android GAPPS every time I reflash, the ROM is fine out of the box, works flawless for the first few days but after awhile, it becomes so bad I have to backup, wipe, reflash, and start over for another few weeks.
Another issue is somewhere between M8 and M12 one of the builds corrupted my SD card, I tossed in a second new card, it was corrupted again, FutureShop won't give me another one and said my phone is breaking them so I'm SD-less right now.
There are also quite a few apps that force close, but always at random, it's never when doing the same thing over and over, for instance, I can be scrolling through G+ and it tells me settings has stopped working, wasn't even using settings, didn't even have it open, haven't clicked it since booting my phone, just randomly stops working for no reason, this also happens all the time with the Camera, it says it just stops working when I haven't even used it and then if I try to use it, it says the camera is disconnected and won't work until I reboot.
I turn my phone off every night while it's charging and turn it back on every morning so every morning it gets a fresh restart, and I have to restart my phone probably 5ish times a day, if I'm using bluetooth more then normal then there's quite a few more unintentional reboots in there as well.
The last issue, which is a known issue is NFC not working, is there a fix for this yet? I kinda miss this feature and with how flawed CM11 is getting I don't know where to turn since they always seemed to be the most stable out of everything I've tried.
Any before anyone says Temasek's CM builds, I tried it, the final for CM11, it was worse then M12, it's exactly the same as M12, but every issue happens more frequently. Also, the pull down menu (when pulling down from the top right to show toggles), the bottoms of the last row was cut off so it didn't look very appealing either, it also used WAY more battery life, I usually get a full day out of one charge, so around 18 to 20ish hours on one charge, with temaseks cm11 I had to charge my phone half way through the day, sometimes my phone would just die on me without me knowing, the battery usage was always Android System.
A new problem that just happened lastnight was Google Keyboard was deleted and only the voice search would work, but "voice search can't be reached" so I couldn't search for another keyboard app from the playstore. I also used the stock GAPPS so AOSP keyboard is replaced with Google Keyboard, I had to reflash again this morning because I couldn't figure out the keyboard thing, there wasn't even a keyboard under languages in settings so I had no options to pick which keyboard to use. When I reflashes this morning I used the Modular GAPPS to it keeps the AOSP Keyboard just in case this happens again but I'm getting really tired of only having a reliable phone for a few weeks.
So, are there any fixes for these issues?
Bluetooth taking multiple attempts to connect
Bluetooth forcing random reboots
Bluetooth making audio from device all funky and sounds like a robot
Corrupting SD cards
Random system apps stopping without me even using or opening them
Google Keyboard vanishing
Are there any stable ROMs I could try for the HLTE? Maybe one that has working NFC? I'm almost thinking of going back to stock *throws up in mouth* but I don't know what else to do with how many bugs there are and Lollipop is only getting worse with the issues.
I'm also trying to avoid Lollipop because everything is white, Note 3 is an AMOLED display, each pixel illuminates on it's own so white screens use WAY more battery life then black ones which was a feature of Temasek's CM11 that I liked, had the option in settings to make everything black like the good old days.
So guys? Really out on my luck here, not sure what the next step is, any fixes for these problems? Any other ROM's I could try? Would flashing a new recovery and reflashing CM11 M12 fix some of these issues? I'm using Xiaoli CWM v6.0.4.7(20140125). Would the fact that KNOX isn't tripped have something to do with this? I really don't understand why there aren't more posts for these issues which leads me to believe I'm one of the only ones experiencing them.
Any help or suggestions would be greatly appreciated
EDIT:
I forgot to mention that when recording audio or video, it's as if the mic gain is set on full so even the slightest sound is pure distortion, normal talking volume and it clips, I found an app that lets me choose between the mics and when I pic the external mic, it's all muffles as if something is covering it but my phone wasn't in a case while I was testing so I'm not sure what the deal is there but I can't record any decent audio with this and when I record in 4K using Cinema FV-5, all the videos turn out looking like Anaglyph 3D but all pink and green, it's really weird and I don't understand why, but 1080p at 60fps works fine.
I am on CM12 and luckily have had no issues at all. I came from KK 4.4.4 and still have the NB7 BL and modem. I tried one of the guys slim ROMs alpha builds but had issues (probably operator error) but I've tried Bluetooth, GPS, WiFi , LTE etc and everything is good. Not sure what to tell you. I do however always wipe internally and d/l all my apps again through WiFi. A bit cumbersome I know but it won't give me any residual data.
Sent from my SM-N900W8 using XDA Free mobile app

Anyone having issues with the gallery after August update?

Hi everyone. I am from India. After the recent BPH7 update i am having lots of issues with the new gallery.
It just freezes at least 4 to 5 times a day. I have to restart my phone to solve it. Infact today its freezed wveytime i tried to open it.
I had clicked some lovely pics 3 days ago. However when i tried to see them on my gallery, I just couldnt see the clarity after zooming in. They all are blurred. Earlier they werent.
Any solutions? Hard reset seems the only solution .
Any response? The gallery invariably freezes everytime i open it.
I had that issue but a quick reboot fixed it for me.
I'm on complete stock with the EU Exynos version if that's relevant.
Suggestion: try taking your memory card out and see if you can see any photos stored on your internal storage; this would help you eliminate the possibility of it being a slow/faulty memory card however unlikely that is.
However, if you have the same issue, I'd recommend a hard reset as that usually does the trick.
Try connecting it to Samsung Smart Switch or whatever their PC companion program is called now, back everything up of course.
Good luck buddy!

Samsung Galaxy S8 - reboots randomly

I have a new Samsung Galaxy S8 that reboots randomly during the day. The screen will freeze and the phone restarts with no warning. I have heard that it has something to do with the SD card installed, but I have removed my SD card and it continues to reboot. I have also deleted all old apps that are not specifically compatible with Nougat 7.0 thinking about the OS having backward compatibility issues, but the problem persists. Samsung hasn't officially recognized the problem. I had AT&T replace my first S8, but the new replacement reboots more often than the old one. My wife's S8 (bought at the same time) does not have the problem.
UPDATE:
I had AT&T replace my second S8 with S8 number 3. It did not have the rebooting issue until I loaded the first OTA update. Then it started happening again. Following up on the SD card problems that were mentioned, I transferred all of my data from an 8 GB micro SD to a new 32 GB micro SD. The problem seemed to slow down, but it was definitely still there. I booted into Safe Mode and the problem stopped - obviously, the problem was being created by a third party app. Apparently, I missed deleting something in my previous test. I had two different Clock & Weather Apps installed on different pages of my home screen (each set for different locations). I found that one of those Apps that was advertised as a 2017 App was not compatible with 7.0 Nougat. I uninstalled both Apps - that solved the problem. I have since found and installed a Clock & Weather App that was upgraded on May 27, 2017. Everything has been working great since then.
Spiffysprt said:
I have a new Samsung Galaxy S8 that reboots randomly during the day. The screen will freeze and the phone restarts with no warning. I have heard that it has something to do with the SD card installed, but I have removed my SD card and it continues to reboot. I have also deleted all old apps that are not specifically compatible with Nougat 7.0 thinking about the OS having backward compatibility issues, but the problem persists. Samsung hasn't officially recognized the problem. I had AT&T replace my first S8, but the new replacement reboots more often than the old one. My wife's S8 (bought at the same time) does not have the problem.
Click to expand...
Click to collapse
This is not a new issue and has been, recently, reported on all over the place.
Here's a handful of those reports:
Galaxy S8 users are getting plagued by random restarts
The Samsung Galaxy S8 has a random reboot problem and nobody knows why
Samsung Galaxy S8 Random Reboot Issue: Probable Cause And Solutions
Galaxy s8 keeps restarting by itself - Samsung Support Community
Not exactly bootlooping, but random Galaxy S8 reboots should not be a thing
You should be placing this attention to Samsung Support since this, apparently, seems to be a Samsung design flaw.
I wish you the best of luck!
"Live Long and Prosper..."
~Ambassador S'chn T'gai Spock
Sent via Communicator [D2VZW] from the Bridge of the U.S.S. Enterprise
Mine randomly rebooted once when I first got it. I want to say I did something specifically with an app that I normally don't use if i remember right. Needless to say I used it again after that and it has not happened since.
In case it helps. I had the same issue with my s8+. Did a factory restart and it would still restart itself. Mainly when trying to unlock it. So i let it be since i was gone for work. And after about 2 days or so it completely stopped doing that. Its been like 3 weeks and not a single reboot. So maybe it just has to properly install everything or something. I know it shouldnt have done that but it was a new phone with new software so maybe just some glitches somewhere
---------- Post added at 04:30 AM ---------- Previous post was at 04:27 AM ----------
Also incase it is the sd card. Idk if it is but when i restarted it i erased the android and lost.dir folders on my sd card to make sure it didnt have anything on it from my previous phone.
Hi guys,
I had a lot of random reboot yesterday and then I have enabled the option to "forcer l'autorisation d'application sur le stockage externe" (something to give the ability to save apps in the SD card) in the developper options. And since that, I have no more reboot. So just try and let us know if it's working for you too.

Samsung Galaxy S7 edge (SM-G935F) problems.

Hey,
So the thing when the phone had stock rom and everything it worked perfectly until one moment when the device decided to present messages such as:
(the name of the app/service) stopped working. It was like this for a long time so I decided to change rom. SO basically I tried to put every single rom out there, none of them worked except resurrection one that eventually had problems too.
The phone was never dropped or something like that, and when the problem appeared I took the phone to the lab and that said they "fixed" it, they didn't.
So my question is, what is the possible problem for this annoying shutting down, deleting apps on its own and only one possible working rom?
Feel free to help
Do any apps utilise data from the micro SD card?
If that fails or failing can cause issues that your experiencing
Just a thought
Sent from Samsung S7 Edge [Oreo]

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