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I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?
Nope, haven't got that circle on mine at all.
Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!
Defo a faulty phone
Sent from my GT-I9100 using XDA App
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though
This is why I don't import anymore
RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
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Click to collapse
Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).
RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
Click to expand...
Click to collapse
Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
Click to expand...
Click to collapse
From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol
Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.
-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
Click to expand...
Click to collapse
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App
I had one with screen raise ... otherwise great. I don't want the hassle of endless refund cycles.
So, for new (or recent) orders from the Play store which I am assuming is the fastest clearing channel... do they still have the screen lift problem.
i.e. has the hardware been rev'd yet ? Anyone with a recent delivery know....
I just got my replacement today. I don't want to speak too soon but it's been out of the box for about 2 hrs and hey it looks fine right now. I'm gonna charge it and use it a little and see if anything pops up so to say and I'll update later tonight.
Edit: I wish there was a way to tell the hardware revision if there is one at all. I might crack these both open before I send my other one back and see if I can spot any differences.
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
miketoasty said:
I don't consider the screen lift an issue so I would have to say you have been good since day one. Other than that I haven't heard anything on "New batches" being released.
Click to expand...
Click to collapse
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
TokesKB said:
Not sure how its NOT and issue. Considering if the screen lifts to much the tablet wont work correctly. That being said I have got my replacement and I have a feeling its going to do the same thing. If you look down the sides of the tablet you will notice where the glass doesnt connect to the case. Thats where the screen is going to lift and the way this one looks its going to be just a matter of time before the screen lifts.
Click to expand...
Click to collapse
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
Got my second unit Wednesday. It has screen lift as well.
I would definitely advise against buying retail, but I think Google can be trusted. I'm just going to hold onto this defective one for a month or two. Then I'll ask for a replacement.
No regrets, although I was pretty miffed about opening a new one with the same flaw when it happened.
miketoasty said:
I have had the screen lift since day one and have no issues since. Don't understand how a slim screen lift is going to bork the device.
Click to expand...
Click to collapse
Did I say it would bork the device....no. If you want to use it with the screen lift good for you.
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
i got a cherry 87 buick I would like to sell you
Maybe your right, my touchscreen stopped working after use and the screen lift. I guess I should have kept it
I bought mine retail from Office Depot on 7/17 and haven't had a single problem with it.
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
charco83 said:
In the UK I'm waiting until they physically have them in the stores. Right now it tends to be buy online and pick up in store a couple of days later. I got one last Friday from Tesco Direct and it had the screen-lift (this IS a fault) so took it straight back. I'd rather be taking back and getting a replacement straight away rather than waiting 2-3 days...or 10 days and counting with the crappy service offered by Google
Click to expand...
Click to collapse
Careful with buying in store. It may not be considered a fault (for the reasons expressed elsewhere in this thread) and if you do not have UK DSR law then you may not be able (allowed) to make a return. I wouldn't fancy my chances in CPW or Currys of doing a return if the device is functioning (but just not quite flush).
Most UK retailers allow you to return for simply not liking the product. In Tesco the guy told me it didn't matter if it was faulty as it was within their X days return. They'll be selling them in store in a couple of weeks apparently.
tribestos, fail to see how OCD relates to finding a fault on a piece of hardware. It's not like people are obsessively looking for faults. The screen isn't supposed to lift but it does. That's a design flaw.
So somebody must be taking the hit for all the returns... is it the retailer or do they just return the units back to the manufacturer and not pay for the duff ones ?
deaglecat said:
Guys... we are getting off topic. The question is not whether the screen lift is an issue to some (and not others).. but when will the hardware be rev'd so that the screen is flat.
a) Never (not considered an issue).
b) Soon - but still not yet shipping.
c) New ones are now coming in with flush screens.
Not gonna make this a poll.
Just want to know if those who have taken recent delivery have got flush screens....
Click to expand...
Click to collapse
The replacement 7s poll has gotten sunnier, although people are voting prematurely. Also, it's not public, but I don't think many would tamper with it.
Although I have not seen a unit without this defect, there are at least a few posters there who should know exactly what to look for and haven't found any separation in their replacement whatsoever. That's a good sign, and that poll was pretty ugly last Wednesday, so the vast majority of respondents since then have been ticking perfect.
As for when this flaw will be officially dealt with, probably never. But don't hold that against Google. They can make right by rooting out the manufacturing flaw and dealing with unsatisfied customers on an individual basis. No need for any headlines.
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Ravynmagi said:
Got my first Nexus 7 on the 17th. I was somewhat unhappy with how washed out the colors were. Also when I play a video the screen gets even more washed out for a short period of time. Generally just looks unsatisfactory. Also I have a row of pixels that sometimes flickers.
On the 24th I got my replacement Nexus 7. It was also washed out looking, had the same video playback issue. And the glass was raise on the left side if I held it there the screen would distort slightly.
I called Google today to get a feel on if I should try a second replacement or get a refund. The lady at Google said that Google has the new batch in now and says it has fixed the issues the first batch had with raised glass, pixel issues, and color quality.
So I'm doing a second RMA now. She's even letting me RMA the second device while I still have my first device (was worried I'd need to send that back before starting the second RMA).
Click to expand...
Click to collapse
Wow that is brilliant news... assuming that the CS adviser was being honest.
tribestros said:
Mine has a tiny irrelevant bulge...should I return it guys oh noes it isn't perfect ;(
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You have that choice. But when I spend my money on something I expect it to be built w/o flaws. Hope the glass dont fall out on you when the screws get to lose! Oh you wont care tho it will still be irrelevant right?
deaglecat said:
Wow that is brilliant news... assuming that the CS adviser was being honest.
Click to expand...
Click to collapse
Yeah, I hope she wasn't blowing smoke up my butt. That happens too. But I figure with the 16GB Nexus 7 suddenly returning to the Play store and the CS telling me this, it's hopefully correct.
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)
I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.
LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Click to expand...
Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
Click to expand...
Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.
NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
Click to expand...
Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
Click to expand...
Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2
ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Click to expand...
Click to collapse
Quoted for the absolute truth. :good::good::good::good::good::good:
Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium
I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.
I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.
I'd say if you don't push it down/flex the glass you will be fine.
Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk
Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.
Hey guys...this is my first post in here, so please go easy on me. So, i have been in love with The nexus 7 since the day it was released. I have seen all kind of videos/reviews and thought that it is a perfect fit for me. But what i'm scared about is the durability of Nexus 7's screen. I have been hovering over Xda and specially in the Nexus 7 forum and found a lot of criticism regarding its screen cracks and poor build quality.
The thing is I live in Bangladesh, where i wont be able to enjoy any warranties or guarantees(actually I will get a one-day replacement warranty and that's it). Also, it is highly likely that i wont find the necessary equipment to fix it myself. I found only a single case cover for the Nexus which is the poetic brand slimline(Is that any good ? ). Nexus 7 16Gb version costs around $320 here
All this makes me doubt to purchase the awesome gadget and rather settle for the sub-standard Galaxy tab 2 7.0 3G which costs around the same.
But then again...i feel like I wont be able to happily enjoy any other set as i have been in love with Nexus 7 for the last 6 months. So, as u guys can seen that i'm real in pickle. So any advice will go a long way for me. Is Nexus 7 really worth the risk ?
Thanks.
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
nisamtetreb said:
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
Click to expand...
Click to collapse
Well...yeah i do know that but still scared to find cracked screen appearing without any reason.
Sharpen3d said:
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
Click to expand...
Click to collapse
Aah how I wish I could have that opportunity of returning it, if any problem arises. Thank for sharing your story
magiconthetire said:
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
Click to expand...
Click to collapse
Well that is true and reassuring.
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
95Z28 said:
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
Vepaot said:
+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
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Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
toidimaet said:
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
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Sadly, not a single person is willing to take that minute hassle.
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
Farhad1909 said:
Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
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I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
Visa Declined said:
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
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The thing is i need to wait for 3-4 months to receive any accessories for the nexus 7. So, meanwhile i need to live with the poetic brand as its the only one around.
Vepaot said:
I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
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Wow that was more then helpful. Thanks a lot.
http://www.amazon.com/gp/product/B008D2POAS/ref=oh_details_o00_s00_i00
This is the case I purchased. Sounds about the same as the poetic, but also includes a good screen protector.
Sent from my Nexus 7 using xda premium
I have dropped mine a few times from different heights on different surfaces and its fine. But if you drop it right it will probably shatter, just get a case. Something like this if you are really clumsy.
http://www.amazon.com/Bobj-Rugged-C...3SQAI9BQY42F6&qid=1355563353&s=generic&sr=1-6
Sent from my Nexus 7 using Tapatalk 2
Asus have international warranty for it.
Beamed from my Maguro.
If you ever want to buy a case throughout the internet I'd be more than happy to help a fellow owner out and re-ship to you!
I don't want to persuade you not to get one because I love the n7 and think everyone should have one, but i just broke my second one. My daughter dropped the first one and the corner of the screen shattered. I didn't have insurance because I've never dropped or lost a phone or laptop or anything, so it cost full price to replace it.
I had the second one in my back pocket, bent down, and screwed up the screen. My pants aren't tight but my butt put a little bit of leverage on the middle of the screen and broke it. When I turned it on later, the screen has a discolored line through it and a pattern of random lines on each side and no normal picture. The screen glass didn't crack, but the screen internals must have. I paid $50 for insurance so I hope it will be replaced with no hassle.
Long story short, I'll never use an n7 without a protective case again, and I've never used a case on any device.
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
Farhad1909 said:
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
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The thread will close its self or help some one else ..
Sent from my Nexus 7 using xda premium
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
NelsonTheMoron said:
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
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Seriously Doubt LG will repair it without cost... Mainly because you shouldn't have set the phone so close to the edge of the table/desk when it was being held up by rubber and magnets. Its not impossible for it to slip off.. Specially IF you have a case on the phone, which reduces the strength of the magnets grip.
No cheaper way to get it fix other than through LG.. At least none that I have found.
There aren't 't any magnets in the orb that hold the Nexus 4. I've heard the back late is easy to change. Maybe you can find one cheap on ebay or somewhere else and change it yourself.
Sent from my Nexus 4 using Tapatalk 2
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
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+1. Thanks
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
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Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
TheIntruder said:
Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
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Gravity ftw.
@OP I'm gonna suggest you do a search for replacement back. Don't take me wrong, not trying to be a prick. I'm driving and wanted to let you known there might be an alternative. There are 1-2 threads, one guy asks people to pm him to buy the back. Also I think its simple to replace it by just removing the two screws. One thread a guy mentions he sent his back to LG and it cost him $64 total and two weeks. There are backs online about $35-50.
Hope that helps