SuperSU got installed automatically. Is this normal? - Galaxy Note 3 Q&A, Help & Troubleshooting

I got a galaxy note 3 from my friend who does not like the idea of rooted phone.
Any ways, my friend gave me the phone after factory resetting phone.
When I logged in to Play Store using my google account, it automatically started updating apps (google apps, samsung apps). But during that process SuperSU got installed as well.
After that I realized that when I checked the Device Status it said "Custom".
And now I can't update the phone to lollipop because the "Device has been modified..."
This phone is SMN900W8 from Bell (Canadian).
When I first got the I did not see SuperSU after factory reset, but now superSu is always there even after factory reset.
Unfortunately I do not know the full history of this phone and obviously I am having some trouble understanding what is going on here so, here's my questions:
0. Base on the information above is it more likely that the phone was already modified?
1. If I downloaded SuperSU through Play Store on my other rooted device, is this kind of behavior expected as describe above?
2. Does installing the SuperSU make my Device Status "Custom"?
3. Since " I " have not rooted the phone is there a way to change back the Device Status from "Custom" or is flash a stock firmware the best option?
4. I want to upgrade to Android v.5.0 from Android v.4.4.2 before rooting my phone. I was thinking that I should flash stock firmware, use software update to android v.5.0 then use CF-Auto-root to root my Galaxy Note 3. Does that sound ideal, or is there some better way?

Related

[Q] Rooting/Unrooting problems

Ok, so ages ago I fooled around with my GT-I9506 S4 and rooted it.
Then I 'unrooted' it or so I thought.
I went to install a tap and go bank payment app on my phone and it refused to install saying my device was rooted.
I ran Root Checker and it said my phone was not rooted.
I went in to system settings and hit update and it refused, saying 'your device has been modified'.
So I have several questions,
1. How do I well and truly unroot my phone?
I'm downloading a stock firmware from Sammobile, should I just use Odin and do a complete reinstall?
2. Or instead, I see Xposed http://repo.xposed.info/module/de.robv.android.xposed.installer seemingly can help you defeat root detection when installing handy apps.
Thing is I've tried connecting my S4 to my Win 7 PC which has the lastest Samsung usb drivers installed but it won't detect so I can't transfer APKs.
Grrrrrr. Oh, and Kies doesn't work either. ****ing Samsung, I can't believe how badly supported their phones are.
Both options would work.

SM-G870A Failing to Update Past 4.4.2

Hey everyone!
I've got an interesting predicament here. A little back story: a while back I installed TowelRoot, and then Xposed Framework. Everything was kosher until I got an OTA update (I believe the NG3 update) and it killed the root. No problem, I'm fine without root. But now that Lollipop has come out, I want to update but can't. My buddy applied the same root, but did not do Xposed. The difference between our phones after that OTA update: mine says "Custom" with an unlocked padlock at the Samsung boot screen; his does not.
I read in another thread that someone took their phone to Best Buy and the guys at the Samsung booth were able to fix the problem because they can pull updates and apply them via USB. So we went there yesterday and they had no problem getting Lollipop on my buddy's S5 Active. Mine, however, would not take the update. The Samsung S.M.A.R.T. tool they use on the PC was saying that "my device is running an unauthorized operating system", even though I have never flashed a custom ROM.
When I go into download mode, the Knox flag does not appear to be tripped. I've also performed a clean factory reset with a data wipe and that still didn't allow me to update. Whenever I try to update, it downloads the entire 4.4.4 update (which needs to be done first, before the 5.0 update) and it starts to install, failing at 25%, without hesitation, every single time.
I've attached a couple of screenshots that I hope will help. Any ideas will be greatly appreciated.
MGArcher007 said:
Hey everyone!
I've got an interesting predicament here. A little back story: a while back I installed TowelRoot, and then Xposed Framework. Everything was kosher until I got an OTA update (I believe the NG3 update) and it killed the root. No problem, I'm fine without root. But now that Lollipop has come out, I want to update but can't. My buddy applied the same root, but did not do Xposed. The difference between our phones after that OTA update: mine says "Custom" with an unlocked padlock at the Samsung boot screen; his does not.
I read in another thread that someone took their phone to Best Buy and the guys at the Samsung booth were able to fix the problem because they can pull updates and apply them via USB. So we went there yesterday and they had no problem getting Lollipop on my buddy's S5 Active. Mine, however, would not take the update. The Samsung S.M.A.R.T. tool they use on the PC was saying that "my device is running an unauthorized operating system", even though I have never flashed a custom ROM.
When I go into download mode, the Knox flag does not appear to be tripped. I've also performed a clean factory reset with a data wipe and that still didn't allow me to update. Whenever I try to update, it downloads the entire 4.4.4 update (which needs to be done first, before the 5.0 update) and it starts to install, failing at 25%, without hesitation, every single time.
I've attached a couple of screenshots that I hope will help. Any ideas will be greatly appreciated.
Click to expand...
Click to collapse
Have you resolved this issue, if so, would you mind sharing how you did it. I've been combing the net for a few days trying to discover what is going on and your issue appears to be exactly what I am experiencing. I've read about flashing back to my stock firmware using Odin but I cannot get into download mode, when I try and get there, the phone only says "recovery reboot" in blue small font on the top of the screen and reboots.
Thanks
Ladies and gents, I apologize for abandoning this thread. I forgot exactly how I got to get the phone to update, but if I recall correctly, it had to do with me putting the phone in download mode, downloading the original firmware and using ODIN to flash it. Afterward, the "unlocked" padlock symbol disappeared and the phone was able to get the OTA update from AT&T.
I have since moved from an LG G4 to a V20 and that is what I am currently playing with. I also have a Samsung Galaxy S6 Edge (which T-Mobile replaced my G4 with when the touch screen stopped responding). I was quite stoked to find out that there is a way to root it and (seemingly) unlock the bootloader, so I'll be toying with that this weekend to see what I can do. I'd love nothing more than to just wipe that Samsung-ified Android and install a vanilla Android or CM.
Good luck to anyone who is still trying to fix this issue. Again, my apologies. I'll dig through my archives and see if I can piece together what I did to get it going again. I still have the S5 Active. Best phone by far. It's a great backup phone for when the new stuff goes kaput.

[Q] Help updating i1337m to official lollipop?

I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
rhwn said:
I have a Canadian Koodo Galaxy S4 (Model: SGH-i1337m) and I need help on how to update my phone to the official touchwiz android 5.0.
The phone was originally locked to Koodo, but I took it to a local phone store where they unlocked it for me. I now use the phone with another carrier (Rogers). I don't know the method they used to unlock it but after the process, my phone had become rooted and its device status was changed to "Custom". Also the Knox warranty counter became 0x1 after the unlock.
Right now the phone is on 4.4.2 and I'm unable to check for updates through the settings app as it gives me the message "Your device has been modified. Software updates are not available."
I don't really use root for anything on my phone except for xposed (which I can live without) and I need help updating this phone to 5.0. I don't mind losing my data but I really need to keep this phone unlocked. If anyone can help me out, it would be greatly appreciated.
Click to expand...
Click to collapse
Hi,
I have the same phone, Canadian variant, SGH-i337M. Koodo.
Do you have a custom recovery installed? If not, I would suggest using TWRP.
Download it here (I have TWRP too, and always used the dd install method several times without problem. Just MAKE SURE you have the exact command!):
https://twrp.me/devices/samsunggalaxys4canada.html
Once TWRP is installed, really important to make a Nandroid backup ("Backup" menu). Would suggest copying the backup to PC as well (Backup everything, including EFS). TWRP is not needed to flash Lollipop, but it's important to keep a backup.
Next, flashing Lollipop using Odin (Doing this, your SD card/internal memory will be untouched, but you will loose your apps, SMS and stuff. Back these up before if you want. Otherwise, everything would be also in the TWRP backup you've performed earlier). Go to Sammobile to grab the update:
Koodo: http://www.sammobile.com/firmwares/download/45758/I337MVLUGOC4_I337MOYAGOC4_KDO/
Rogers: http://www.sammobile.com/firmwares/download/45777/I337MVLUGOC4_I337MOYAGOC4_RWC/
It doesn't matter much which one you choose - Their content remains the same, but maybe the radio/modem would differ between carriers I think. I would suggest choosing the Rogers firmware (I know that Koodo include a "Koodo" app in their firmware, for instance).
Then follow the instruction closely (Make sure to use a genuine Samsung cable, and reliable USB connection):
Instructions
Extract (unzip) the firmware file
Download Odin v3.10.6
Extract Odin ZIP file
Open Odin v.3.10.6
Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait few minutes
I did the same thing myself to update to Lollipop. Worked great. But word of warning, you will loose your root access, and will have to root again (Same method worked for me, while I had problem disabling Knox on Lollipop somehow. Returned back to KitKat with my Nandroid backup).
Also, on that same Lollipop ROM, I encoutered WiFi issue, WiFi wouldn't turn ON at all (What the hell). Still haven't figured out the problem. That's why I would suggest keeping a backup of KitKat, for sure.
Also, don't worry about your unlocked phone, it will remained unlocked without problem.
Good luck

[Q] Quick Question If Someone Has a Moment, Please

I just swapped from my Amaze 4g, to a used Note 3, and I'm a little lost as far as where I should start.
It says that it's on 4.4.2, and that I cannot update due to a modified system.
Basically, I would like to get updated to 5.1.1 (or as close as is official for the Note 3), and root it.
I'm afraid I'm not familiar with Samsung devices, and because I purchased this from ebay, I don't know how to tell the exact state that the former user put it in (I expected they would return it to stock prior to selling).
It's currently a T-Mobile branded, SM-N900T, on 4.4.2, build is KOT49H, security software MDF v1.0 release 2. Kernel is 3.4.0-660648.
It is supposedly unlocked for carriers, though I have not attempted a SIM card use yet, until I can tell that what I have is a valid device and the IMEI is checked out.
Any thoughts on how to validate the IMEI, and sort out how to get my new phone up to date would be appreciated. As I stated, I expected the vendor would have returned it to stock, but that is clearly not the case, so I don't want to accidentally boot loop it by doing something I shouldn't. I have not owned a Samsung before, so I want to be careful on how it differs from my Nexus 7, Amaze 4g, and Droid X, as they're all obviously very different in the OS area.
Thank you for the help1
Download tbe stock 4.4.2 rom and use odin to install. Then you will get the OTA updates.
Sent from my SM-N900P using Tapatalk
There is no stock 5.1.1 for note 3, only cm12.1/ aosp. Latest is 5.0 and you can use odin to flash. Maybe it's rooted that's why you can't update.
bladebarrier said:
I just swapped from my Amaze 4g, to a used Note 3, and I'm a little lost as far as where I should start.
It says that it's on 4.4.2, and that I cannot update due to a modified system.
Basically, I would like to get updated to 5.1.1 (or as close as is official for the Note 3), and root it.
...
Thank you for the help1
Click to expand...
Click to collapse
Some apps to install from Play Store...
Phone INFO Samsung - this will tell you all about your phone and the firmware etc.
Root Checker Basic - tells you if you are rooted or not.
SuperSU - this is so valuable you should buy the Pro licence. Chainfire does some great work for our phones.
TWRP - I have the zip version on my extSDCard and an Odin version on PC in case I have to rebuild from a Stock firmware. CWN works OK but most ROM builds seem to be for TWRP I think and a backup from one will not work on the other.
I don't know your previous phone so you probably need Odin v3.09 - this sits on PC and lets you flash firmware to the phone. (connected by USB)
For which you need Samsung USB drivers so the PC will recognise the phone. Install on PC before connecting phone.
Then do some browsing and find the processes to root your phone and install the ROM you want. If you just want Stock and access to all your phone, you can root it after flashing the original v5.0 download (from Sammobile or similar site - note on Sammobile you need a free account to DL) and then install Custom recovery (if wanted - it WILL trip the Knox flag but that may not matter given it's 2nd hand and might already be tripped anyway)
Read, make SURE you understand what is being said BEFORE you do anything - ask if you don't.
Good luck...
N9005 Lollipop brick
Hi All, just need a huge help here, a friend of mine has been using a N9005 which was auto restarting, she went online and downloaded this firmware...N900AUCUEOC1_N900AATTEOC1_N900AUCUEOC1_HOME.tar.md5....2.5GB in size...and flashed it, but the phone is stuck in boot loop even after recovery wiping data and cache, the phone can boot into download mode but re flashing the firmware always fails.....is there a solution for this.....please help
Thank you all for the info, especially the detailed info from Journyman16. I checked, and it is flagged as custom, which is fine, so I'm going to go ahead and try to return to mostly stock, update it, and root it.
Ok, everything went well. I had to do two attempts at rooting, but I think it's just one of those things where sometimes it doesn't restart into the process every time.
All seems good. I'm on 5.0, rooted, busyboxed, and smooth sailing.
Thank you all, again, for the tips. The Note 3 is running very well. Thank you to all of the devs that have made this process so refined. I've donated to you before, and did so again today. It's outstanding to have such well versed coders, on XDA, helping out the community.
mjmbirige said:
Hi All, just need a huge help here, a friend of mine has been using a N9005 which was auto restarting, she went online and downloaded this firmware...N900AUCUEOC1_N900AATTEOC1_N900AUCUEOC1_HOME.tar.md5....2.5GB in size...and flashed it, but the phone is stuck in boot loop even after recovery wiping data and cache, the phone can boot into download mode but re flashing the firmware always fails.....is there a solution for this.....please help
Click to expand...
Click to collapse
You have never learned not to ask in others posts? What does your problem has to do with this topic at all?
When you need help. Just click on Q&A then Create a new thread. How hard is it?

Looking for the right stock ROM

Hello all, first post here so please be gentle, I've searched and been at this for the better part of the last 12 hours.
I have a US Cellular Note 3 and I plan on trading it in towards a new phone soon (hopefully tomorrow if I can get everything going.) I've never had a custom ROM, I rooted it with towelroot and have used supersu for superuser access and have been using it like that for the past year and a half. From what I understand in order for everything to go over smooth trading it in I need knox to be at 0x0, and for it to show stock official ROM and official device status. As of right now knox is at 0x0, it shows official ROM, but device status shows custom, also in device status in my settings it shows custom and it won't update. I deleted all of my root apps, did a full unroot with supersu, still says custom. I unmounted my SD card and wiped my partition cache, still says custom.
at this point here's what I'm attempting to do based on a few hours of digging, download and flash a stock ROM (Have Odin ready, phones plugged in, drivers installed, downloading what I hope is a good ROM) re root my phone with towelroot, reinstall supersu, run triangle away, full unroot with supersu again, factory reset.
I can't post my download link due to being a new user, I went to sammobile firmwares and punched in my model number and found a download link.
my device model number (SM-N900R4)
Also my baseband version is N900R4TYUCNAB and I'm running 4.4.2.
Now for my questions: Will flashing a stock ROM trip Knox? How do I know for sure if it's a good stock ROM? Is this the appropriate course of action? In hindsight I probably should have asked that question first.
I really hope somebody can help me out with this, I've rooted every phone I've ever had but I feel pretty over my head at the moment.
UPDATE:::: I'M AN IDIOT!
Updated to lollipop through kies fixed the issue. If google leads anybody here in the future just use kies to update.
In all my years of flashing stock Samsung ROMs, none of them have ever tripped the Knox counter.

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