hi all,
im starting to gest disappointed with htc, i have had already own 7 htc devices and the last two im having concerns with. last month i bought a desire z but had to sell it after a month due to dust build up under the screen. so i bought a desire z 2 days ago and i am having the same problem. i even used my hd2's pouch with the desire hd but it is starting to have dust under the screen yet again. i never had this problem with my past 5 phones. i always clean my pockets when i put it to remove any lint etc. of course no coins etc as well, just the phone. i dont want to be oc about it but this sucks. this should not happen with their phones. this is one of the reasons i bought it. im thinking of having it sent to the service center but my z is still there getting a screen replacement. very disappointed with it. might try other manufacturers because of this
Nothing happened to me yet, get a replacement
Sent using my two thumbs.
its just weird though. my z and hd had the same problem with dust. i wonder if its the new lcd screen? im still hesitant in bringing it to the service center though. might hav it checked when i get the z. very annoying.
I Bought My Arc On 11/04/2011
I Use It For 3 Days, And Later I Spotted The LCD Has a Dead Pixel (Nothing Before)
I Returned It To SE Service Centre Today, and THX Goodness ... I've Got My Arc Replaced With a Brand New One.
Do You Experience Any Factory Defect On Your Arc? Or Probably Just Me Wich Unlucky One
Glad that you got it replaced
I have not find any factory defect on my ARC yet & hopefully never
I've had mine replaced after some serious crashing. If I stressed the Arc, it would crash very fast. But also while using for daily browsing it has crashed for several times.
Also I must say the screen is very easily scratchable... I'll be more careful with my new Arc.
SKaTaNtje said:
I've had mine replaced after some serious crashing. If I stressed the Arc, it would crash very fast. But also while using for daily browsing it has crashed for several times.
Also I must say the screen is very easily scratchable... I'll be more careful with my new Arc.
Click to expand...
Click to collapse
Easily scratchable? I don't think so. If you had it with a pocket pull of keys or coins the display shield might get scratches, but the glass will not.
Does the arc already come with a screen protector?
Ive got a scratch already on the display but if thats on just the protector then im happy how would i go about replacing it?
flynny said:
Does the arc already come with a screen protector?
Ive got a scratch already on the display but if thats on just the protector then im happy how would i go about replacing it?
Click to expand...
Click to collapse
I think they all do, but if you have an extra one in the box then there is one already one on the screen.
I had a constant dot on the camera it seemed like something got stuck on the actual lense. Got it replaced straight away and no issues at all with replacement.
bought mine a few days ago and found two 'hot' pixels the first day.. one clear blue and one white. going to return it tomorrow, hopefully I'll get a clean new one.
On my first Arc there was a line of blue pixels from top to bottom the screen... went back the next day and got a new one...
No replacement, got ~55EUR back as compensation.
frdrk said:
No replacement, got ~55EUR back as compensation.
Click to expand...
Click to collapse
Ouch, well... better than nothing.
hi everbody, i bought a xperia arc in my operator store
and i noticed about 20 dead pixels, yes, not 2,3 , but 20
and i returned the phone to them , they send it to service, and guys from service returned my phone, and said that thay cant notice any dead pixel
and i cant get a new xperia arc
what to do now
ante_sbk said:
hi everbody, i bought a xperia arc in my operator store
and i noticed about 20 dead pixels, yes, not 2,3 , but 20
and i returned the phone to them , they send it to service, and guys from service returned my phone, and said that thay cant notice any dead pixel
and i cant get a new xperia arc
what to do now
Click to expand...
Click to collapse
Well go back to the store and show them the dead pixels.
Sent from my LT15i using Tapatalk
So if you have any dead pixels, you can get it fixed for free?
I have 2 dead pixels on my 2 month old Xperia Neo, but I can only see them if I view a black background.
Those are called "stuck", not "dead" pixels, no? I have one for quite some time now and my arc is a bit more than a month old. But as stated before, I can see it only on dark/black background.
Not sent from Xperia arc S
Hi guys, happy new year
I'm thinking about buy a full replacement kit, also the buttons and the alu frame. I drop it one time and of cause it already had the crack over the light sensor. So my before beautiful Arc needs some care ;-)My question is, it's possible for me to do it my self or is to difficult?
Sent from my Sony Ericsson Xperia Arc using Tapatalk
i would love also to hear.....
Nobody ??
Sent from my Sony Ericsson Xperia Arc using Tapatalk
It is slightly difficult because of all the ribbons and components inside the phone. The easiest bit is literally taking off the back cover. There was a disassembly guide in the forum somewhere.
However my advice is if you have little patience and are heavy handed then get it done from a local shop or something or from someone who has some experience
Sent from my Xperia Arc using Tapatalk
I am using Xperia C4 since oct 2015.
Recently one month back I am facing touch screen malfuntion (ghost touch, wrong touch it always reacts at back, home and toggle buttons when ever i touch the screen)
I gave it to service center at Hyderabad, India 10 days back.
Does anyone face similar touch problems, please let me know any solution for this problem
C4 Dual Touch Problem
manivas said:
I am using Xperia C4 since oct 2015.
Recently one month back I am facing touch screen malfuntion (ghost touch, wrong touch it always reacts at back, home and toggle buttons when ever i touch the screen)
I gave it to service center at Hyderabad, India 10 days back.
Does anyone face similar touch problems, please let me know any solution for this problem
Click to expand...
Click to collapse
Hello, Even I am facing this problem on my Xperia C4 Dual. Have you got any resolution from the service centre ?
I have this problem too. It seems the touchscreens are just not good quality and sit too close to the outer screen and register a lot of false touches. It is abhardware, not software problem. You can only send it for repair/replacement.
Son service center at Hyderabad replaced by defective Xperia C4 with brand new Xperia Z5 dual.
How did u get it replaced and how much extra did u pay?
Sent from my E6553 using Tapatalk
I paid nothing
U r very lucky 40k phone in exchange of 20k phone how did this happen. I also want to replace my c4 which is with service center for same problem i am ready to pay diff. How do i convince them.
Sent from my E6553 using Tapatalk
Hi!
May I ask if sending my Xperia Z2 for touchscreen replacement is still worth it? I haven't been using it for almost 2 years since the screen can't detect any touch. It started with ghost touches then it just does not return to normal. That's why I switched phones. Today, I charged it then still no response to the screen.
I was thinking of sending it for repair but I don't know if it's worth the cost. I hope you can help me.
Thank you in advance! Cheers!