Phone not connecting to network after change of router - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello
We just changed our router from att to Comcast. All the devices at my home, my laptop, my husband laptop, his phone, my tablet all are accessing the new network settings without any problem.
My phone, Samsung note 3, however just does not connect to this network. We changed last Saturday, and until yesterday, I had to reboot my Phone to get it connected. Today even that is not working. I actually soft reset the phone, but that didn't help. Since it is Comcast, I can connect to the free xfinity spots, but the connectivity is very bad. We've checked and rechecked all the settings on the router, but since all other devices connect without a problem, I think the problem might be the phone itself.
Any help or suggestions?
The phone is 4.4.2 and rooted with stock rom.
Thank you
Sent from my SM-P600 using Tapatalk

Related

Wifi problems, yet another one...

Here's my problem, and I've seen many problems with wifi here and on other forums but nothing exactly like this.
When I'm at work, my phone connects to the network over there without any problem but, every time I come home, it simply shows my network as "Not in range", even at 2 feet away from the router (WPA PSK security). I've tried turning wifi off and on, resetting my router, "forgetting" my network on the phone. Nothing does the trick unless, I restart my phone and then it connects automatically and stays connected until I leave.
Something strange I noticed tonight; I went to my son's hockey game and, at the arena, I noticed it still showed as connected to my home network!?!?!!?
I started noticing this issue a few days ago, after flashing the 4.2.2 image from Google. My phone is rooted and is running the latest clockworkmod recovery but otherwise, still stock.
Something else I just noticed; my Nexus 7 doesn't have the same issue...
Anybody else having the same issue? Any hints on what's going on?
I also have this issue. But I had the problem before 4.2.2
Sent from my Nexus 4 using xda premium
Got to work this morning... wouldn't connect to the network here because... It was still connected at home, 40km away. That's a powerful router!
Any clues as to what might be the cause?
What brand/type of wireless router are you using? What type of security?
We gotta be more than 2 with this problem... I've seen so many issues with wifi with this phone on other threads... Weird
Last night I went to my parents and again, my phone wouldn't connect to their home network so, its definitely not my router. So I made a backup of all my apps and returned to 4.2.1 and voila, wifi problems are fixed, for now...

wireless network problem

I have an AT&T galaxy s4 and I've been having trouble with the wireless. I can connect just fine to the netgear router at my apartment in Athens but at home I've been having trouble. At home we have AT&T uverse with an AT&T branded router. My phone will connect for a little while but eventually the small down arrow under the wireless symbol in the status bar starts blinking and the phone says it's connected but I don't have internet. Ive tried searching for a fix but it seems that the only routers people are having trouble with are dkink routers. The problem seems to trigger after I try to load a new site or refresh a page. Also, locking the phone triggers it as well. I've tried changing the security settings, forgetting the network and re-adding it, as well as turning the wireless network power saving option off but nothing works. I've rebooted the phone and the router but it still messes up. What's odd though is that my brothers galaxy s4 connects just fine (although I haven't been able to do extensive testing on his phone). Also, I was home last weekend and the weekend before and it worked just fine. I haven't rooted my phone or changed any settings that would have impacted the wifi since then. Anyone have any ideas?
I'm having very similar problems. When I connect to the wireless, the phone will work on it for about a minute and then stop getting to websites, etc. I have a Motorola SB 6121 cable modem with Vonage and a Dlink DIR-655 wireless modem. Inet provider is Comcast (only option here).
Anyone else having the same symptoms?
I've done the same troubleshooting steps: factory reset, power cycle, default settings, etc and the phone does the same thing.
EDIT: it's been working longer than usual now. I adjusted the Transmission Rate from the Wireless setup to 54 from Auto and the wireless has been stable much longer. See http://forum.xda-developers.com/showthread.php?t=2253471 for people sharing the same pain we have

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

wifi issues tmobile

i'm on tmobile g2.
just bought it today, and everyhing looked good until i tried to connect to the home network.
it says i am connected, but i can't do anything that uses data/wifi
i reset the phone, reset the router, upgraded the firmware of the router, took off the firewalls, changed the channel of the router, etc.
didn't help me at all.
could it be that my router is too old? i have D-link DIR-615 hardware - B2 , firmware 2.25.
or is it just because i got the defect phone ?
Try some local public Wi-Fi spot, cafe, restaurant, something.
It will save a lot of tinkering and troubleshooting efforts.
Sent from my LG-F320L using XDA Premium 4 mobile app

N4 wifi problem, help please

My N4 is no longer able to detect my home network. It detects my neighbor's network and several other networks, although it cannot connect to any other network. When I try to connect to a detected network, it just says "Saved". My home network is working fine and several other devices in the home are connected to it. In fact, my wife's N4 is still connecting with no issues. I have tried rebooting the phone, rebooting the router, telling the phone to forget the network, changing the channel on the router, no success. Running version 4.4.4.
Any thoughts on what might be wrong or ideas for a fix?
Thanks,
b
You haven't inadvertently switched the WiFi frequency from automatic to 5GHz have you? It's just that I had a similar problem and that's what had happened.
Sent from my Nexus 4 using Tapatalk

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