N4 wifi problem, help please - Nexus 4 Q&A, Help & Troubleshooting

My N4 is no longer able to detect my home network. It detects my neighbor's network and several other networks, although it cannot connect to any other network. When I try to connect to a detected network, it just says "Saved". My home network is working fine and several other devices in the home are connected to it. In fact, my wife's N4 is still connecting with no issues. I have tried rebooting the phone, rebooting the router, telling the phone to forget the network, changing the channel on the router, no success. Running version 4.4.4.
Any thoughts on what might be wrong or ideas for a fix?
Thanks,
b

You haven't inadvertently switched the WiFi frequency from automatic to 5GHz have you? It's just that I had a similar problem and that's what had happened.
Sent from my Nexus 4 using Tapatalk

Related

WTF!?!? Wifi won't connect to home network

I am trying to connect to home wifi which I have done in the past but it is not connecting. I am getting:
"Obtaining IP Address..." "Disconnected" and that just loops
I am on my laptop connected to the same wifi network, I got on my wife's Vibrant and connected to the wifi, what is up w/ my phone?
What suggestions do you have, this is what I tried, I was even able to connect to neighbors open network:
restart phone, turn off, "forget network", toggle wifi on/off, plug in usb,
Your lease probably expired. Did you try restarting your router?
Never had to do that in the past, but I'll try it. Guess i'll go to sleep now, maybe it fixes itself tomorrow, if not, I'll restart the router and post back the results
what type of router have you got? I have the same problem with a Zyxel router. Can't find a solution to it. Google shows lots of problems with Zyxel and HTC.
If you find a solution to your problem can you post back so I can try it out. Cheers.
MAC address filtering enabled?
Yea I also had that issue but only on cyan base roms. Sense and MIUI never had that issue. Well anyways I fixed this by flashing a new rom
Sent from my HTC Vision using XDA Premium App
Yeah I had the same problem, I just rebooted my router and it worked perfectly after that.
Reboot your router.If also not working,change you router's sig channel(1~12).

Nexus 4 WiFi Problem

I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Dont get me wrong but did you try to restart the Router?
Sent from my HTC using XDA Windows Phone 7 App
Timzter said:
I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Click to expand...
Click to collapse
I second the other suggestion. Those symptoms sound like your router needs a restart if it hangs at getting IP/authenticating.
I'm having the same problem on the network at my university.
I'm having problems with my wifi as well. We have a network here at my office secured with WEP. My galaxy nexus connects to it just fine but my Nexus 4 refuses. It sees the network, show strong signal but it doesn't seem to connect. I did manage to get it to connect once and I downloaded some updates but then the connection dropped and will not reconnect. I've tried various advanced settings (forcing the network to 2.4GHz, changing the power options, etc... No joy. This is particularly frustrating for me as my micro sim has not yet arrived so WiFi is all I have Hopefully it will work at home. At least there I have access to the router so I can make changes if needed. So far not a fan though.
I've got WiFi problems here, too. Roaming between different WiFi networks (home and university) often results in an non functional WiFi connection. Experienced this problem with stock Android 4.2 on Nexus 4 and Galaxy Nexus and latest CM 10.1 nightly on Nexus 4. Even reboot doesn't help every time.
As workaround: If WiFi connection is broken, turn on "flight mode", wait a few seconds and turn it off again. Works for me, maybe it works for your problems too.
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
dyslexicpenguin said:
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
Click to expand...
Click to collapse
I have exactly the same problem. Got the phone today and have tried several different access points - no luck. Restart the phone, no change.
Also, system updates screen said I could only download the update to 4.2 from a wifi connection till the 7th, so i set the date to the 7th and did the update successfully over the cell connection. Still no WiFi. Factory reset - no change.
---------- Post added at 09:18 PM ---------- Previous post was at 09:17 PM ----------
Oh, also tried the flight mode "trick" with no success.
Heartbreak said:
I'm having the same problem on the network at my university.
Click to expand...
Click to collapse
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
It's also broken on my campus. Do you have any suggestions to bypass this?
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
My university provides both LEAP and PEAP authentication. LEAP doesn't work for me either. But PEAP works. I'm able to connect via PEAP. (Stock 4.2 / 4.2.1 and CM 10.1)
Here is my log. It appears the authentication is timing out.
12-07 10:42:43.863: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
12-07 10:42:45.345: I/wpa_supplicant(19563): wlan0: Trying to associate with xx:xx:xx:xx:xx:xx (SSID='XXXXX' freq=2447 MHz)
12-07 10:42:45.385: I/wpa_supplicant(19563): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=xx:xx:xx:xx:xx:xx status_code=1
12-07 10:42:55.346: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
All other devices do connect fine and I even restarted the AP to make sure.
This is getting very frustrating. I couldn't connect to wifi at work (WEP, I know...) at all yesterday. I went home, and my WPA2 network at home worked perfectly. I come in this morning and boom, I'm connected just fine to the wifi here at work (the connection was remembered from my tries yesterday). I went to lunch, came back, no wifi. Reboots, reconnections, nothing seems to work. I also have a Galaxy Nexus with 4.2.1 and it connects to the wifi just fine. Grumble grumble....
-Matt
I did a few tests today and it seems to be only when using WPA2 with a pre-shared key. WPA works, as do open AP's.
jim.k.yee said:
It's also broken on my campus. Do you have any suggestions to bypass this?
Click to expand...
Click to collapse
No solution with stock google image AFAIK, because google does not provide 4.1.2 image for Nexus 4. You can try other custom ROM or ask if some one has successful LEAP wifi story about running custom ROM.
BTW I don't own Nexus 4, I am stilling using Galaxy Nexus, as soon as I upgraded to 4.2 LEAP wifi broke, I flash 4.1.2 back then it works fine.
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
extremewing said:
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
Click to expand...
Click to collapse
My N4 has been connecting fine to my home router over the past two days. Suddenly, today, it stopped recognizing the network (shown as "not in range" in wifi settings). No amount of router or phone reboots would get it to connect. I read in another forum about going to Displays in the settings menu, scroll to bottom - Wireless Displays. Turn on and search for wireless displays, then turn off. I thought, wtf? Anyway, I tried this and it connected to wifi immediately. Maybe there's a bug in the wireless display function that's interfering with wifi.
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
i got mine yesterday and it connects then stops connecting after a couple seconds
Atrag said:
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
Click to expand...
Click to collapse
I get exactly the same issue in my office. I can connect to school open network, but after a few minutes it lost connection (while still showing connected). I got to wifi setting, it shows that there is only one wifi hotspot and i am connected to it. But actually there should be more than five hotspot! If i switch wifi off and back on it can detect all the networks and get connected again, but then it goes to the weird cycle over and over.
Strangely, if i stayed in another office, it is connected all the time. Seems like the signal problem in my office. But i got no problem in my office when i was using galaxy nexus.
I am driven crazy by this!

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

[Q] i9505 5ghz WiFi Issue

At home I have a 2.4ghz and 5ghz Wifi network setup.
My S4 is always connected to the 5ghz and has never had any problems. My partners iDevices are also connected to it.
The other day when I got home I noticed that I kept getting the error 'Your internet connection is unstable' and couldn't use the 5ghz if I wasn't directly in front of the router. No settings had changed, no updates etc. It will discover and connect to the network but it won't load webpages or anything.
There is no new firmware for my router, I have tried all the different channels, and have even reset the router, and as a temporary fix I've only been using the 2.4ghz network. My iPad still works fine on the 5ghz anywhere in the house, and my partner has had no issues.
Has anyone else had this problem, or does anyone have a solution?
I'm running the stock 4.3 on the phone as I haven't even tried flashing it.
stuffandthat said:
At home I have a 2.4ghz and 5ghz Wifi network setup.
My S4 is always connected to the 5ghz and has never had any problems. My partners iDevices are also connected to it.
The other day when I got home I noticed that I kept getting the error 'Your internet connection is unstable' and couldn't use the 5ghz if I wasn't directly in front of the router. No settings had changed, no updates etc. It will discover and connect to the network but it won't load webpages or anything.
There is no new firmware for my router, I have tried all the different channels, and have even reset the router, and as a temporary fix I've only been using the 2.4ghz network. My iPad still works fine on the 5ghz anywhere in the house, and my partner has had no issues.
Has anyone else had this problem, or does anyone have a solution?
I'm running the stock 4.3 on the phone as I haven't even tried flashing it.
Click to expand...
Click to collapse
did you changed some wifi settings on your phone ??
cos if that happens you have to match the settings same both on pc{ of router } and phone
even if you are sure that you haven't changed anything just make sure and check the settings again

Strange 5GHz problem with G6

I’ve got a very strange problem with my LG G6.
I have always been able to detect and connect to all wifi, including 5GHz, from any router. Recently I’ve noticed that my G6 cannot detect the 5GHz from a certain router we have in our home. It can detect 5GHz from any other router (in or out of the house), and it detects the 2.4GHz from the said router, but it cannot detect the 5GHz from the said router. Everyone else in the family can detect and connect to the 5GHz of the said router. I’m the only one who can’t. I’ve rebooted the phone and router many times. Tried different channels and settings. Nada. Can anyone please shed some light on this dilemma?
can you connect to other 5 Ghz networks?
Are you on stock ROM?
SkylineDiT said:
can you connect to other 5 Ghz networks?
Are you on stock ROM?
Click to expand...
Click to collapse
Yes. Like I said, I can detect and connect to all the other 5GHz routers that I come across. Only this one I can't. Yet everyone else can detect and connect to it. I'm the only one who can't and I'm totally baffled. I'm running stock ROM updated to Android 9 long ago.
In case of a missing or unregistered sim card the phone supports only channels 36-48, otherwise the national channel range.
At least half of all routers are missing the DFS feature and support only channels 36-48,which is fine in this case. I wouldn't want to own one of these.
I your sim card is a local network provider's and not a foreign one in roaming mode, things get more complicated, but it should be a matter of localization.

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